Find Cheap Flights from Houston Hobby & other airports to Jakarta Soekarno-Hatta Intl (HOU - CGK)

Nothing

After they told about change my flight to Asiana I finally agreed but I had to walk by myself to Asiana, ANA couldnt at least to make the changes to avoid me long time to stand in line by asiana airlines. I would never recomend ANA

The cabin crew was great in services

Priority not thought

Overall the service was good.

ANA flight attendants were not very well versed in the English language. Very hard to communicate our needs.

Staff Many empty seats

Easy on getting the boarding pass

Bit crowded, flight too full

We left 25 minutes later, but arrived 25 minutes early!! I hVe flown many times and that has never happened!!

No overhead space

Old aircraft with broken recliners, non functioning earphones, no entertainment centers and no overhead lights. Flight attendant said they can’t help and accomordate to different seat.

Narrow space

The food doesn’t taste good

Ordered a seafood meal and it was excellent.

Small movie screens that not all seats can see well. Boarding zones were not announced clearly.

Courteous crew ever, food was good, service was excellent. On time departure.

Flight experience in JAL is excellent.

Premium economy is more worth that the price

No complain

The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see

Friendly crew Friendly Gate Staff Super fast boarding

Seats were tight Overpriced upsell for “preferred” seating

The in flight personnel

The gate employees have no sense of customer service . Absolutely no clue !

The United stewardess was lovely

The women in the Redmond/Bend security were less than friendly and helpful. In fact she seemed intent on delaying us for no apparent reason.

The breakfast sandwhich they gave me for free (because they didn’t have lunch? Idk they just said don’t worry anout it when I went to hand them my card)

Of course economy is just not comfy. Also I couldn’t sit with my girlfriend :( And the backside of the seat in front of me was dirty (fluid stains). They also didn’t have lunch on a 6 hour flight from 9am-3pm

I am very pleased to travel with Qatar airways. Qatar airways and Singapore Airlines are the best companies.

I was a little bit annoyed with the staff at the Doha airport at the boarding gate because she did not let me get in to boardin in priority even though with my privilege club card, I do have to insist after the call for zone 1 to proceed for boarding.

The cabin crew was fantastic and made the experience very positive.

The food was not of the quality I would have expected from the expectation created by the airlines marketing.

The plane was relatively new, the original departure time was also slightly delayed, but overall it wasn’t that bad.

The hot food has some room for improvement, although it tasted good, there was hardly any vegetables in the chicken dish.

Cabin crew service was very good. Flght with Airbus 350 plane was really comfortable and quite. They put extra care for kids and babies and all of kids get gift bag with toys, chocolate etc. which makes everyone happy Especially kids. I personally like to watch new release movies and enjoyed to pass my flight time.

Their south indian food was testless in both inbound and outbound flight from Philadelphia to doha. Snacks was good but meal definitely they should have better to change it.

Customer service

Great

Great

She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks.

Cramped seating.

Boarding was confusing and disorganized

Crew was good, plane was clean. We left on time and got in a bit early.

Don't like the Comfort plus seats that have the dividers vs basic arm rests. TSA is a JOKE, got the random strip search where they pulled apart every nook and cranny of my personal bag and carry on item. Relieved me of my PLASTIC corkscrew that I've traveled with for 15 years. Almost missed the flight and I was there plenty early.

Food and service was amazing.

My friend and I was switched to an even worse seating when boarding. Very uncomfortable especially for my friend since he had crutches.

Pilot welcome to the plan was very nice seats was comfortable food was good

Crew attaitude is not really pleasant with passengers

Efficient and good actually good for airline food

Electronic equipment a bit out dated and below standard

I had really high expectations for this trip but they were unmet. The service was indifferent. The chair wasnuncomfortable. The aisle was super narrow. I was bumped the entire flight. I didn’t like the food. And it was obvious by the end of the trip the staff was just done. Leaving the plane I passed several attendants and they did not say anything. They didn’t thank me for my business. They did t say goodbye or encourage me to come again — they were oblivious and no caring.

Good flight

Crew was not very friendly. Had argument with a old man in the next row over serving glass of water

Nothing specific

I was specifically asked for the vegetarian food n mentioned that I am highly allergic to the eggs....in spite of that no vegetarian food was served till I asked the staff about my food...i was told that there is no vegetarian food for me....n at last I was served with very basic food .....not at all good...i could not eat that n stayed hungry n could not even sleep due to headache n acidity This FOOD experience was extremely Disappointing

I had the seat 48A which was next to the emergency exit and no chairs front of me which made me very comfortable. Also I can drink anything i want as much as I want.

Out of the whole 13 hours flight we only had 2 meals which was not enough for me. I was hungry between the two meals during the flight so i asked the flight attendant for anything to eat and she gave me 2 hot peice of bread. I accepted without complain.

Great service

Not a thing

Friendly flight, nice people

Food wasn't good.

Air condition was not cooling and all was hot for aprox. 5 hours then became 40% better

The service was excellent start to finish. I found the movie selection to be excellent on the plane and the food was tasty and above average for airline food, and the seats were comfortable.

check in went smoothly. helper was friendly and helpful.

The Staff was very friendly.

Service, staff, food, and comfort! Def the better Business class seats I've had. This was the A380 and, the first legwas a 770 but that was really great also. Awesome work Singapore Airlines

nothing

flight was delayed two hours because they couldn't find a single American airlines employee to sign off on some log book.sat on tarmac two hours because no one could sign a piece of paper!!! so obviously we missed our connecting international flight to dublin. called american customer svc, they made us call british airways, british airways said we had to call kayak, kayak said we had to call American. thanks for all the great customer svc. this is why everyone hates flying and all airlines are garbage. then finally in chicago american customer svc desk said they rebooked us on a British airways flight the same night, we traversed (ran) the entire chicago ohare airport only to find out british airways said we were not on that flight, were completely full and we had to go back to american. literally had to leave airport to get on train to go back to american terminal. they swear we are now (the next day) on this aer lingus flight despite our inability since last night to try and check in to that flight because aer lingus website doesnt work, no one answers their customer service number and their ticket counter at airport doesnt open until noon. suffice it to say we are still not on a flight to Dublin, ive missed an entire day of a limited vacation, and i will NEVER fly american again.

the seat space just to tight not any leg room on long flight

Old aircraft with broken recliners, non functioning earphones, no entertainment centers and no overhead lights. Flight attendant said they can’t help and accomordate to different seat.

I liked the fact that, my flight was miraculously on time leaving salt lake city

I don’t like, however, the fact that 3 of the last 5 times I’ve flown American round trip midland tx to Salt Lake City I have missed my connecting flight on the way back due to no fault of my own. I have flown this trip once a month for the past six months and have to do it two more times before December. American sucks

The seat smells like it was not clean. They did not serve snack between lunch and dinner. You need to get it at their station. We were really thirsty and a bit hungry...

1.Almost missed the flight because I was not aware of down stair boarding location ( down stair ) there was not sigh to derict you to down stair until I heard someone walking by with The sighing and calling . 2. Too cold. Thank you ! All over all experience was excellent! Sincerely, Su

Narrow space

The food taste not so good.

No complain

Premium economy is more worth that the price

Service was excellent and seats were comfortable.

The flight attendant and staff was extremely nice and accommodating. Japan airport is updated with excellent facility and flight transferring was easy.

Overall the service was good.

ANA flight attendants were not very well versed in the English language. Very hard to communicate our needs.

Everything was just perfect

Crew tried to be friendly

Slow to depart after boarding on time, with an eventual delay of 1 hour (deplaning was extremely slow) before we reached the baggage claim area. The wait for baggage took another half hour

A taste of Japan food.

None

I took two connecting flights on American Airlines between Los Angeles and Lisbon period on the website American claims to have charging and or electrical ports in every row. There were none on either flight. To make matters worse, when my tablet and phone batteries both died before the end of the first flight, there was no inflight entertainment, other than 1 ridiculous thing available, on either flight. American has switched to BYOD for entertainment, but forgot to provide a way to charge our own devices. Incredibly stupid.

On top of that, one of the flight attendants on the Philadelphia to Lisbon run was a hella snarky guy with a bad attitude all the way through. I would be surprised if I am the first person to complain about him.

Haven’t gotten on it yet as I am stuck in DFW

nothing

flight was delayed two hours because they couldn't find a single American airlines employee to sign off on some log book.sat on tarmac two hours because no one could sign a piece of paper!!! so obviously we missed our connecting international flight to dublin. called american customer svc, they made us call british airways, british airways said we had to call kayak, kayak said we had to call American. thanks for all the great customer svc. this is why everyone hates flying and all airlines are garbage. then finally in chicago american customer svc desk said they rebooked us on a British airways flight the same night, we traversed (ran) the entire chicago ohare airport only to find out british airways said we were not on that flight, were completely full and we had to go back to american. literally had to leave airport to get on train to go back to american terminal. they swear we are now (the next day) on this aer lingus flight despite our inability since last night to try and check in to that flight because aer lingus website doesnt work, no one answers their customer service number and their ticket counter at airport doesnt open until noon. suffice it to say we are still not on a flight to Dublin, ive missed an entire day of a limited vacation, and i will NEVER fly american again.

Offered a seat in the exit row at the gate. Accepted it, of course. Duh.

Boarding was very slow with so many passengers wanting to carry on all their earthly belongings. I was unaffected as I had checked my bag at the gate, but for some there was no room at all. Some early boarders were allowed to exceed the one-bag in the overhead rules.

EVA graciously accept a name correction to my ticket where most of my name was correct but the first name wasnt. A big help. Unlike travelling in and out of China. So, i appreciated this help. Flying out at 2 am and arriving Taipei at 5 am was a good time choice too. Service on board was good. Lots of refreshments served. Nice plates used for meals in economy.

Courteous crew ever, food was good, service was excellent. On time departure.

棒棒棒，飛機舒適空間有人性，服務人員友善，長途無感，讓人快速忘記時間，餐飲滿分。

Awesome and excellent50

The food taste not so good.

Great crew and comfort for economy class.

Food could be better

Staff Many empty seats

Clean plane, comfy seats and great staff

Everything was good didn’t hate anything

Everything was just perfect