Daily cleaning, installation of cabin HEPA filters on flights from Illinois to Baden-Wurttemberg
|January||Best time to beat the crowds with an average 4% drop in price.|
|June||Most popular time to fly with an average 16% increase in price.|
Average price round-trip
|$1,104||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Air Canada, United Airlines and Lufthansa have all waived their change and cancellation fees on flights from Illinois to Baden-Wurttemberg. Confirm policies on booking site.
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Scores according to KAYAK customer reviews
Cons: "No coffee no tea. Disgusting."
Cons: "Foddd no gud"
Cons: "Change the crew they were rude"
Pros: "Some of the crew were amazing and some were grouchy and not very helpful"
Pros: "The boarding, comfort and crew were excellent. Everything is very organized and professional."
Cons: "I had a 12 hour layover in Istanbul. The hotel was great and I appreciated the good food and rest. However, it took nearly an hour each way to the hotel. I think it would be great if Istanbul airways cooperated with the Yotel so transit passengers could stay in the airport. They helped me to get a visa and they say it will be reimbursed, but all of those things took time when I was so exhausted after a long flight. Overall, it was wonderful to have that opportunity to rest and shower on a long wait, but it would be even better if it was closer and it was clear ahead of time that a visa would be needed."
Pros: "The crew was great and service and meals where wonderful"
Pros: "The first trip from Chicago to Istanbul they given us the first chair with bed for baby But the next trip they not"
Pros: "The flight was very accommodating. Everything from eye shades, tooth brush and slippers were provided. I took the red eye and slept the whole way."
Cons: "Boarding took a longer time than normal"
Pros: "They take great care of their customers"
Cons: "Hi, Your company lost one of my check-in bags. I am in Bucharest now, still waiting for my bag. Nobody knows where my bag is. Please, help find it! Under Doinita M Toranzo's name, big red bag! under Thank you!"
Pros: "Flight was on time, great cabin crew."
Cons: "Seats and Food was not as good as it used to be."
Pros: "Crew and the food"
Cons: "That the WiFi didn’t work."
Pros: "Food was relatively good."
Pros: "customer service, food, entertainement."
Cons: "small seats"
Pros: "Although flight left a little late, it arrived ahead of schedule. Planes have been upgraded with better entertainment and are more comfortable."
Cons: "Online checkin was challenging since I had to find out my Istanbul address. Also, first 2-3 hours of flight were very rough & we didn't get any water (very important for long flights) until we had been on the plane for 3 hours."
Pros: "Boarding was smooth"
Cons: "Food needs improvement and staff should be more friendly."
Pros: "Everything is excellent.They are the best in the area of service."
Cons: "There is no bad thing worth telling regarding turkish airlines flight."
Pros: "There is nothing bad that I can say about the trip. From the hot towels to refresh yourself to the friendly crew to the food. The entertainment choices were good and easy to use. I would defiantly fly with them again."
Cons: "The crew was very professional and helpful"
Pros: "The food and comfortable plane and nice staff"
Cons: "I requested for a vegetarian meal both times and I was denied both times because they said they didn't prepare any vegetarian meals. The flight attendant was so rude about it. They also lost my baggage TWICE. Upon arrival in Tel-Aviv and upon return to Stuttgart."
Pros: "Crew is very flexible and accomodating to individual needs Food is good compared to other airlines Entertainment is programme is good"
Cons: "The screen of the entertainment programme is too busy to find things"
Pros: "* Two suitcases * Vegetarian-Indian food was amazing! * You get a little pack with socks, slippers, tooth brush, eye cover. It is great!"
Cons: "Not enough leg room. When pushing the chair back, the cushion moves forward. Not the best for 6 feet and up people"
Pros: "Everything was perfect"
Pros: "Turkish Delight, food, seating that had leg room for my husbands long legs (we arranged our seats well in advance of the flight) ."
Cons: "Was hot before taking off then had cold air blowing directly on my neck. For most of the trip it was comfortable."
Pros: "The service, food, and in flight entertainment were great. The leg room in coach was on par with other major carriers that I have flown transatlantic. The layover in Istanbul was pleasant (go to Staarbucks for free wifi). And I saved $500 over the price of other flights. I'd definitely take Turkish Airlines again, and maybe even arrange for a longer layover to be able to see Istanbul."
Pros: "First of all, the food is fantastic is you are not a meat and potatos (or big mac) kind of person. My original flight left late due to a hold up in security in Chicago. Turkish Air was very responsive and easy to work with when I missed my connector in Istanbul. Friendly crew. Clean jet. Will definitely use them agian."
Cons: "The seat was hard for a long trip"
Pros: "I have traveled a lot during my life. The flight crew on this flight was the best I have ever seen."
Pros: "Fast. Tasty food. Good movies. Great Service."
Pros: "food is always great, even if my flight is two hours or less. seats are comfortable and I enjoy the leg space."
Pros: "Everything! Voted best airlines in Europe for a reason!"
Cons: "Nothing! Everything was great"
Pros: "Flying crew very helpful extremely nice."
Cons: "They charge me $170.00 without telling me! Very upsetting . People who check us in not helpful at all ( especially managers)"
Pros: "Nothing whatsoever."
Cons: "Worst customer expireince ever. I was making a short trip to visit my very sick mother. Turkish Airline changed my connection time without notifying me such that I had 5 min left for my cooection in stambul. They gave me no other option and blamed this on Kayak and kayak blamed it on the Airline leaving me with no options. I had to stay in Birlin at my own expense. Complaint filed with Turkish airline resulted in nothing. I made several calls for update and only repose I got was we will send an email to the complaint dept. and you will here in 24 hours. This has been going on for over 5 days with no contect, update or resolution. Once back in the US, I plane to file a formal complaint with FAA and more. DO NOT take this airline. They are worst airline I have ever used and will never use it again."
Pros: "I liked everything, from check in to the end of my trip!"
Cons: "Nothing to dislike!"
Pros: "Leg room was great"
Pros: "food was good"
Cons: "plane interior could be updated."
Pros: "Friendly crew and clean aircraft."
Cons: "I was traveling with two family members with wheelchairs and gate transfer at IST was a nightmare. It was very slow, but finally we were at the right gate. Handicapped access must be improved at the IST airport."
Pros: "Stewardess was very good. Very helpful and attentive."
Cons: "Audio/video quality on entertainment system Was old & not functional."
Pros: "On-board chef was excellent. Movie selection was excellent. Crew was very friendly and prompt."
Cons: "Economy class was very tight. Hard to rest."
Pros: "The food on the plane was good and the entertainment options were also nice. Many options for movies etcetera. Also as much food and drinks as you want."
Cons: "The seating was tiny. Not enough room for legs to stretch out. The plane also had Florescent lighting that changed colors every 20 seconds for the first 2 hours of the flight, my wife got nautious. At 11:30pm they served supper, which the food was good but this was supposed to be a red-eye so we were expecting some rest. The lights finally went out at 1200 midnight. They turned them back on at 6:00am for breakfast. I will never under any circumstance fly Turkish Airlines again."
Pros: "Everything went very well. The food was fantastic. Just too warm on the plane."
Pros: "Wonderful flight with spacious seats."
Pros: "Super friendly crew."
Pros: "Comfortable seats, nice crew...i forgot to reserve my vegetariano meal, but the crew provided for me.."
Pros: "Everything was amazing. The crew was great! The customer service was even better!"
Cons: "I was tired and fell asleep instead of watching more movies :)"
Pros: "Delta is doing a great job keeping everything calm and clean during this pandemic!"
Cons: "There should not be a pay wall around the internet in today's day and age"
Cons: "We read in the Delta onboard magazine about Delta’s commitment to women. Yet Delta coverups a rape by one male employee against a recent immigrant in a Delta vehicle. What say you?"
Pros: "Very helpful and professional crew, despite some pretty snarky passengers. Seemed to go out of their way to accommodate everyone."
Cons: "Bigger seats would have been nice, but these were okay. Changing planes at JFK was tight due to late departure from Atlanta, but it worked out. Overall, no complaints and I would fly Delta again given the opportunity and choice. Thanks!"
Cons: "It was ridiculously cold for 2 1/2 hours. When my seat mate asked for a blanket, the stewardess said she only had one more - then walked off. For drinks, they skipped several people. I had to catch her eye to ask for one and then ask her to get my kids a drink in front of me."
Pros: "Clean and new planes, nice crew"
Cons: "Terrible delays and schedule for no reason, nothing wrong with weather in either direction"
Cons: "More leg room and seat width. I don’t like having other passengers pressed against me."
Cons: "Great flight. On time and friendly staff."
Pros: "The crew was very polite and accommodating."
Cons: "Seats are uncomfortable and tight."
Cons: "Bigger personal space"
Pros: "The Updated Delta Airline A320 Airbus Inside & Out"
Pros: "very fast boarding , attentive , and easy to figure out"
Cons: "seats cushions"
Cons: "Flighted delayed due to mechanical issues. Missed connecting 400pm flight. Next flight was 10:25 pm."
Cons: "At least one hour late"
Pros: "I liked the cookies and juice. The interactive screen to watch something. The cleanliness. The price. On time. The service. Thank you. The excitement of flying."
Cons: "Flight took off three hours late. After we boarded the plane, we had to sit on the plane for over three hours before we finally took off. When you’re on a flight that’s already 15 hours long, the last thing you want to do is sit on the plane for an extra three hours for nothing."
Pros: "Best part, no one sat in the seats next to me so I got to lay down and sleep. Staff was nice, food was fine."
Cons: "This flight was good"
Pros: "Crew was good, plane was clean."
Cons: "Don't like the Comfort plus seats that have the dividers vs basic arm rests."
Pros: "Fast easy on time"
Pros: "Breakfast was quite good, rest of the food was maximum average like on the other Delta flights I flew on this travel."
Cons: "The seats in business class are horrible in flat bed mode. The crew did not pay much attention, was quite bored, not well organized, service was less than average. They forgot the coffee for breakfast although they had only to care for 8 people."
Cons: "Had a 5 hour layover - booked first class but this did not entitle me to use the delta lounge in seattle. Snacks only on the flight."
Pros: "The plane was really nice. It was awesome being able to view movies on the flight."
Pros: "Boarding was on time and the process was efficient."
Cons: "The flight attendant could not serve coffee or tea due to "no potable water" onboard! The electric outlets at each of our first class seats were not functional, both the USB ports and the electric plugs did not work so we were not able to charge our phones during the flight. When I mentioned this to the flight attendant her response was that she had not received a report that the electric was not working. No other assistance was offered. There was very little legroom even though these were sold as first class seats. The plane was old and dirty, the armrests were sticky."
Pros: "The crew at the airport was very courteous and helpful."
Cons: "No food; not even offered water; I asked a Delta employee about our seats and she was very unprofessional (mind you I'm traveling with kids and my boarding pass said that seats were to be assigned at the gate)."
Pros: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos, please reimburse on the credit card"
Cons: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"
Pros: "Our original flight was delayed and Marika, at the Delta gate of another flight to the same city, was able to get us on the flight that was going to our city. We were so grateful to get home before the winter storm! We appreciate your staff and the help their quick, efficient manner to get us on a new flight!"
Pros: "Quick flight, great landing and takeoff."
Cons: "Everything was great today."
Pros: "All the staff are sincere in serving. It must be a direct result of the great management at the top. If the employees were unhappy and rude that also would be a direct reflection of the management. I use the same flight often and let the staff know I appreciate them."
Cons: "Snacks are small, but delicious cookies."
Pros: "ditto above"
Cons: "ditto above"
Pros: "Crew was excellent everything served was of great quality, all the amenities were solid and flight was comfortable and on time."
Cons: "The only complaint was the extreme use of air conditioning that made it a necessity to use many blankets to keep warm from freezing."
Cons: "They had a 40 seat plane that had about 15 people and they herded everyone in the rear of the cabin. All the extra comfort seats went empty. I asked and was told I had an economy ticket so there couldnt do anything."
Pros: "I am not one who enjoys flying. I don't think there ever will be a time that I enjoy flying. However, the pilot, stewards, and all other workers on delta were very nice."
Cons: "I don't like flying so there really wasn't anything I liked."
Pros: "Fast as always. Very professional"
Cons: "Inwasny aware my small pocket knife wouldn't be accepted at the airport even though it has been cleared before and the staff was a bit rude about it.the food"
Pros: "Friendly staff/ comfortable seating."
Cons: "The fact that my flight was delayed for the second time in the past week"
Pros: "Service was excellent. The food was great. The in-flight entertainment was a impressive and a life saver. We will fly Delta again."
Cons: "Nothing negative to say."
Pros: "Left reasonably on time, arrived a bit early, able to find overhead storage for my roll-on, even boarding in Zone 3"
Cons: "Very tightly packed; minimal comfort for the flight."
Pros: "Excellent crew. Better drinks in comfort plus BUT NO SCOTCH!! Bummer."
Cons: "Seats are NOT comfortable even in special comfort plus ( too thin)."
Cons: "All was good."
Pros: "Quick, clean"
Cons: "I was in the back seat"
Cons: "I could not print my boarding pass, get it on email, get it at the airport. A waste of their time and mine. And makes no sense. It is some new policy of Delta. Not good"
Pros: "The crew was nice"
Cons: "I didn't like the fact that I didn't get my luggage with me when I arrived to casablanca as I lived 4 hours away from the casablanca. I have to come back the next day to get my luggage. I was very mad about it.plus I noticed one of my luggage has been damaged so now I have to buy another one because I can t use it. It was disgusting."
Pros: "The flight crew was nice and polite. They served drinks and snacks in a timely manner while on the flight."
Cons: "Flight was scheduled to leave early, the plane arrived, but they couldn't turn the plane around fast enough. We left the gat late, then pilot said we would still be arriving half an hour early. We arrived about 45 minutes late, and that was a problem because our connecting flight was due to depart now in 15 minutes. Lightning forced the airport to shutdown, which was great, we had a chance to catch our flight, but we were stuck in the airplane, and we couldn't get to our gate until the all-clear. I know this is not Delta's fault, but they did arrive quite late on a flight that, according to them, would be early. They also never communicated to the other flight that there were several passengers catching that connection. So by the time we had ran to catch our connection they had closed the ramp. Lightning hit again, and they shutdown the airport once again, so the airplane was still at the gate for about an hour, and they did not allow the 20+ passengers to board that plane, which was right there. So frustrating. The only thing that saved it was that our new flight was the new airbus, and although it left an hour and a half later, the comfort level was phenomenal."
Pros: "The plane departed on time with no delay."
Cons: "They had two JFK-bound flights leaving from the adjacent gates at the exact same time. So your "10:30 a.m. to JFK" could have been either gate 35 or 36, and the doors were so close that the people were in one big, undifferentiated mass...rather than two separate boarding areas or lines. That may have been a problem of the Reykjavik airport rather than the airline."
Cons: "No in flight entertainment"
Pros: "friendly crew and staff"
Cons: "the unsheltered boarding in snowy and icy weather treacherous for those of us who are not so sure footed"
Pros: "Delayed flight from SRQ to ATL with tarmac delay of 1 hour. An FA reconfigured the in-seat entertainment systems to make all movies free to pass the time."
Cons: "Why board if you know there's a weather-related ground stop at ATL? I'd rather have waited out the delay in the terminal at SRQ than sit on the plane. At least then I could get something for breakfast; this was a flight scheduled for the butt crack of dawn."
Pros: "On time"
Cons: "Seat size"
Pros: "My seat was assigned at the gate, although I had picked a seat when I booked. But it was definitely an upgrade, so I was very satisfied!"
Cons: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."
Pros: "Staff were polite"
Cons: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"
Cons: "Nothing. Flight was amazing"
Pros: "The plane size & comfort was excellent. The staff were very friendly"
Pros: "Terrific hot breakfast in bus. class"
Cons: "Window did not darken like the others."
Cons: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"
Pros: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Cons: "Move the drapes a few more inches back."
Pros: "Professional crew. Good simple check in."
Pros: "Almost everything, especially the crew."
Cons: "Don’t feel like anything should be better to be honest"
Pros: "The crew tried to be helpful but were equally frustrated with the ground crew."
Cons: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"
Pros: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Cons: "Not being to help on the ground in Copenhagen with delta issues"
Pros: "Boarding was quick and flight was calm"
Cons: "The coffe and breakfast."
Cons: "Flight got delayed 30 minutes"
Pros: "Great plane and staff"
Pros: "Very friendly crew and on time with no problems."
Cons: "Too hot inside the aircraft"
Pros: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Cons: "If I knew how to recline my seat earlier. I did try several times"
Cons: "not really"
Cons: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"
Pros: "On time and friendly crew"
Cons: "Boarding needs improvement"
Pros: "Quick flight"
Pros: "Light snack and complementary wine"
Pros: "Crew where awesone and the choice of entertainment was fantastic"
Cons: "Seats way to close together"
Pros: "Crew was awesome"
Pros: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Cons: "Boarding was chaotic and congested with not much information or order."
Pros: "Comfortable and well laid out seat area"
Cons: "Food was a little substandard for business class"
Pros: "Nice flight ...was comfortable travel ...good food.Thanks"
Cons: "No such things"
Pros: "Great on board service from a very professional crew."
Cons: "Can't think of a thing."
Pros: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Cons: "Can't think of anything."
Cons: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."
Pros: "Left ontime and service was excellent."
Pros: "Fabulous trip with friendly, helpful staff"
Pros: "The flight was great."
Cons: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."
Pros: "Usual professional and friendly service from my airline of choice for most destinations."
Pros: "The included snacks and the seats."
Pros: "On time."
Cons: "No negative"
Cons: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"
Pros: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Cons: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."
Pros: "The service, entertainment, food, the crew, the aircraft were excellent."
Cons: "They put us in a Transavia plane."
Pros: "captain was great."
Cons: "I missed my flight because of MU"
Pros: "Having exit aisle made a huge difference in comfort Crew were EXCELLENT"
Cons: "Food was not very good Tasteless and rubbery"
Pros: "The flight crew were kind, polite, and attentive."
Cons: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."
Pros: "Short flight friendly crew"
Cons: "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."
Pros: "KLM Is an impressive flying experience. We enjoyed the comfortable seats, the in-flight entertainment, and the food. The flight attendants are top notch as well."
Cons: "The only complaint I have regarding my most recent flight was the incredibly rude service staff whom we experienced at the front counter at check-in. After a harrowing cab ride to the airport in which our driver continuously ignored my request to follow the GPS insisting that he knew faster shortcuts, we arrived 40 minutes later than intended. Additionally he dropped us off at the wrong terminal such that we finally arrived at the KLM gate an hour later than we had planned. This was especially frustrating as we are traveling with two small children and made every effort to be punctual and leave early to be sure we got there with time to spare. Not the case today. All of that I could deal with, but when we arrived at the KLM counter, and I apologized to the attendant staff member that we were late and explained that our cab driver got lost, she responded by chastising us first in Spanish and then in broken English. She made sure to make it clear to us that it was our fault and we should not blame the Argentinian cabdriver. The cabdriver was not actually Argentinian, but that is totally besides the point. I was totally taken aback to be treated so rudely as a greeting at the airline counter. My wife share the same sentiment. Nothing like this has ever happened to us before. Thank God, every single airport personnel and of course KLM staff member on board was incredibly kind and accommodating of our children subsequent to this. It saved what otherwise could've been a terrible experience."
Pros: "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"
Pros: "Aer Lingus crew are great. Probably some of the nicest people in the world. Lightly loaded so boarding was quick and staff were lenient about cabin baggage."
Cons: "My 757 is among the oldest aircraft in service, and it shows. Noisy and every surface is well worn. Seats are substandard in the industry for a long flight. Granted the flight was lightly filled, so that made it a bit nicer."
Pros: "Great crew, smooth flight"
Pros: "The crew was amazing."
Cons: "My flight from ORD-DUB arrived late causing us to miss our connecting flight to Madrid. I talked to an agent and they told us we would have to pick up our bags at a different carousel and then go to the ticketing agent for a new flight. 1 ticketing agent+3 hours of waiting = 1 pissed off traveler."
Pros: "nice airline clean"
Cons: "is really nice I will flay with them they are ok"
Pros: "Entertainment selection was great."
Cons: "Layover at Dublin. The flight left 45 minute late and we missed our flight to Madrid. We had to rebook from Dublin to Madrid. And we will be arriving late to Madrid where all our activities will not be valid due to arriving late."
Pros: "The crew was very attentive and the flight left on-time and arrived on-time too. No issues with the schedule or my bags."
Cons: "The seats are really uncomfortable, they provide you a pillow and a blanket, but with the limited space you can't even use them, there is even less space than on domestic planes. For an overseas flight this is really bad. Also, you cannot sleep, very long time for dinner and announcements."
Pros: "The free movies and the food was good."
Cons: "The seats are too close together."
Pros: "Great crew. Great food. Great movie selection."
Cons: "The seats were bad seats. For a such a long flight, we couldn’t recline!! Not fun."
Pros: "Flight was great! Staff was friendly and attentive, plane was on time as promised! Really a positive experience."
Cons: "The entire crew needs to be a little attentive to their passengers you could visually see when they needed to assist a guest it was a bother to them."
Pros: "Plenty of leg room. Friendly staff. Decent meal. Reminds me of how the airlines used to act."
Pros: "Smooth landing. Entertainment. That's about it."
Cons: "I've flown many overseas trips some first, some premium, some economy. This economy was the worst. I felt like a sardine smashed in a tin can. Also, extra to buy snacks and drinks? Not looking forward to the flight back. Would love to upgrade but site won't let you :( even if it gives you an option to do so"
Cons: "shitty airline shitty service from ...webjet?...who I got ticket through -- said they had my seats assigned. They didn't. totally inexplicable who i was dealing with...aer lingus operated by british airways. Aer lingus couldn't make seat assignmetns they said b/c it was BA. BA wouldn't deal with me. Someone else at aer lingus did deal with seats -- told me to straighten out at airport. Aer lingus at airport no help. Terrible"
Pros: "Food was surprisingly good. Love all the snack breaks."
Cons: "Too many intercom interruptions. Terrible TV functionality. Poor entertainment selection. Extremely uncomfortable seats. And they lost our luggage for two days."
Cons: "No movies, no entertainment and the crew were not polite"
Cons: "We were told we would revive a seat at the bulkhead with a bassinet. We did not."
Cons: "Flight was delayed and ultimately canceled. what a chaotic experience coming and going to Ireland. poor service and customer relation"
Cons: "Dodgy electronics, had to reset screen in headrest several times and never really worked. Sat 30 + mins in tarmac after landing waiting for a stand."
Cons: "I was rebooked on another airline - flight was fine but it cost me an additional 180 dollars for a seat assignment"
Pros: "Crew was very friendly"
Pros: "Everyone seemed to be pleasant, had no issues with any baggage, we paid for the upgraded meals which were pretty good considering where were at. Entertainment system worked fine."
Cons: "Seats are fairly crammed together so eating from the middle seat was tight, could have picked up our trays quicker also. Was getting sore sitting for 8 hrs but that's common"
Pros: "You lost the suitcase I needed for the next 2 weeks of my last family vacation in Europe. When I called for an update after 2 days (the promised notification from you was not made) I was told it was found and would be brought by courier to my Airbnb. When I called again, I found out it had arrived in Frankfurt but I'd have to come back to the airport to retrieve it. I had to cancel some plans and inconvenience my family because of your inept handling of my personal property. Other people were in line at the service desk to report their luggage lost. I'm VERY upset. I will avoid Are Lingus and BA in the future. NO LEG ROOM! (Crying, wailing infants the whole 7 hour flight--not your fault, but no sleep for any of us unfortunate passengers)"
Cons: "Weather delays. No water except for purchase"
Pros: "Timely, no pain"
Cons: "Food, no vegetarian options"
Cons: "We were surprised at check-in by a baggage charge for our 1st checked bag for each passenger. (We were led to believe that the 1st checked bag had no charge for each passenger before arriving at the airport.)"
Pros: "The cabin staff were pleasant as we boarded."
Cons: "The food was mediocre at best. No attempt to bring around water or other drinks between food to encourage hydration. When I went back to the galley to seek some water, all 3 attendants were asleep - 2 even had blankets over their heads! It did not seem like they were particularly into providing a pleasant experience for passengers."
Cons: "Staff at Frankfurt desk rude and dismissive. Spent hour and a half there...spent hour and a half today replacing clothes. Using faulty gps as you have lost my I-pad."
Pros: "Food excellent, plane staff pleasant. Plane was late."
Cons: "They lost my luggage. The young man at the,AL desk at Frankfort was tude,and dismissive. It is more than 24 hours later now and they have made no contact."
Cons: "Online check in was terrible. Takes 45 minutes to get a hold of a customer service representative"
Pros: "The takeoff, flight, and landing were all very smooth. The staff were nice and courteous. The boarding went smoothly."
Cons: "The video screen for my seat locked up and was unusable."
Cons: "We didn't like the charge to select seats together"
Cons: "Late flight made our connection at Dublin very nerve-racking. We had to almost run to get to our connecting flight."
Pros: "Great boarding experience, good food"
Cons: "Speakers for entertainment were ridiculous, poor ear speakers made it impossible to hear selection. I opted to use my own ear buds and iPad for entertainment. Seating was very poor for an overnight flight I expected more room and at least would have liked to sleep with my head on the tray but with the passenger in front of me leaned back there was barely enough room to get up and use the bathroom"
Pros: "Great idea to fill the back of the plane first, smooth loading! Food service was great."
Cons: "Sleep was a huge challenge. Not one to travel often it was s surprise how little room there was when the passenger in the seat in front leaned her seat back. I was unable to sleep by resting my head forward in the drop down tray."
Cons: "check-in baggage was lost during journey and still couldnt get found. Very annoying."
Pros: "The best long flight in years. An amazingly nice and pleasant experience in a deeply irish identity company. Just Perfect"
Pros: "Food was great - enjoyed the shepard's pie."
Cons: "Our flights were changed numerous times."
Pros: "Their accents"
Cons: "Delays, missed connections, their proposed solutions to missed connections, their inability to hold connecting flights just a few minutes to allow passengers on a delayed flight to make their connection."
Cons: "Our luggage arrived in england sopping wet and reeking of beer. The contents are awful. We have tried frebeze and all manner of things and now it reeks of perfume muxed with beer. We have spent our first three days in england trying to find where ti clean sll our clothes and are afraid to pack in the smelly suitcas. Our holiday has lost three precious days trying ti remedy the results from Aer Lingus' actions. Person in front of us had seat all the way reclined into my husbands legs for the whole flight. TV too close to be able to look at any entertainment."
Pros: "The entertainment was good and the meals were tasty"
Cons: "My luggage was lost"
Cons: "Aer Lingus lost my husband's baggage and 3 weeks later it has not been found. We had to buy all new clothes, inc a new suit for our wedding which is what we were traveling for."
Pros: "The food was adequate and movies were available to watch theough out the flight."
Cons: "When our flight was canceled we were refused service repeatedly by both airport and phone support, and forced to stay in a hotel. On the rescheduled flight we were forced to relinquish priority seats. This was the worst airline experience I have ever been a part of. We sat on the tarmac for 5 hours before the flight was canceled and no other options were left. Our second flight to replace that was rescheduled at a different time without notifying us. No service, no offer to recuperate lost time and money, no compensation offered. Flat out terrible service."
Pros: "Cabin crew"
Pros: "Great flight, loved the movies!"
Cons: "Good wasn't good"
Cons: "We asked to take an earlier flight to Louisville and were told that the Chicago crew would not have time to get our bags on board. When we arrived in Louisville, many hours later, our bags did not appear with everyone else's. It seems they had come on the earlier flight that we were not permitted to take. This was one of many issues with Aer Lingus during a trip we started planning last November. I will never fly through the Louisville KY (SDF) airport again nor will I ever use Aer Lingus again."
Pros: "Attentive service, on time flight. Hard to complain...everything worked smoothly."
Cons: "You had to pay for drinks, and the TV menu was limited. Sad that you can complain about this when you're majestically flying through the air so I apologize! All in all an unbelievable value...just warning of the two tiny, tiny drawbacks. Would highly recommend for the value."
Cons: "The flight had to make an emergency landing back in O'Hare due to technical issues with the plane. A part was missing, so the flight was cancelled. Getting a reimbursement has been a nightmare. The crew provided passengers with a hotline number that worked rarely: we were told to call the number after 9 AM the next day - it took until about 1 PM before the signal would stop being busy and another 1 hour on hold before anyone from support would pick up. After someone did answer, the support agent on the line was aggressive and rude. She said she could not help me due to the flight having been booked through Kayak. When asked whether she would be contacting them to determine next steps, since this was an issue between Aer Lingus and the website, she shouted that she would do nothing of the sort and immediately hung up. Overall, this entire experience has been a nightmare - I would not recommend flying through Aer Lingus to anyone. Not due to the flight cancellation, but due to the complete lack of support and utter disinterest in helping customers."
Pros: "Plane was on time. Crew was nice and helpful to some passengers who really needed help. Movies/TV had nice selections. Food was OK. Greeted over the intercom by the pilot and co-pilot along with pertinent information."
Cons: "Aisles too small, cushions on seats thin and not that comfortable with a nine hour flight. Would be nice if arm rests folded all the way up to allow more movement, but seats too close together to allow that to happen."
Pros: "No problem with flight"
Cons: "Disappointed that I was unable to check in on line, having booked flight via justfly,com"
Pros: "The crew was astounding"
Cons: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."
Cons: "I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!"
Pros: "Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight."
Cons: "Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative..."
Cons: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."
Pros: "Nice and attentive crew."
Cons: "Seats not comfortable in premier economy."
Cons: "Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support."
Pros: "Crew memebers"
Cons: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."
Cons: "the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit."
Cons: "They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet"
Pros: "Crew was solicitous."
Cons: "They didn't seat a couple with a baby together which put me in the unpleasant place of being asked to give up my bulkhead seat for a window seat."
Pros: "The crew was very helpful in all respects."
Cons: "Not getting everyone standing in line to board one hour and 10 minutes before scheduled departure."
Pros: "Food and drinks very good"
Cons: "In economy class the movies unable to listen to with ear buds. Bring my own next time."
Pros: "The new movies selection, food was very good, staff more friendly than previous flights"
Cons: "Boarding always a problem on MEA we have to wait too long in the queue"
Pros: "Nice staff. Flight on time."
Cons: "Bus to plane. Long walk to terminal upon arrival. Long Liong customs line?!!??"
Cons: "wine selection divider between seats"
Pros: "Crew members"
Cons: "Up to 1 hour late and they leaved my baggage in Paris"
Cons: "shuttle from terminal to plane takes a long time. Flight left late"
Pros: "Service and crew are great"
Cons: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."
Pros: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Cons: "Check in process was easy. The flight attendants are all very helpful and kind."
Pros: "The Air France service was ok. Got me to my destination on time and alive."
Cons: "I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!"
Cons: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."
Pros: "It was a nice plane and boarding was well organized."
Cons: "I was assigned a middle seat, if not for that I would have given a higher rating."
Cons: "Flight was delayed by 1h30min, so we arrived very late"
Pros: "The staff was very nice and friendly"
Cons: "One hour delay without any information on embarking and another hour in the plane before departure"
Pros: "nice drink selection on board flights"
Cons: "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"
Pros: "Boarding was on time"
Cons: "flight was delayed by 20 minutes Boarding got me through Sky priority quickly. Had to then wait in the boarding tunnel as the cabin was not ready. large queue Seats were exactly the same as economy so offered no added benefits apart from the meal on board parked in a distant area of the terminal and had to shuttle bus to 2E which meant a very tight transfer"
Pros: "I liked the crew, they were professional and tried their best"
Cons: "The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed ."
Pros: "It was quick, very good space in premium economy. Good and friendly service. The food was better than expected"
Cons: "The crew did not announce the score of soccer cup semi final between Belgium and France"
Pros: "Great hospitality. Champagne as apero, cognac as digestif. Excellent on board entertainment. Comfy pillow and blanket."
Cons: "They loosed our reserved seats, our luggage, food was awful, ground staff was disrespectful."
Pros: "Super fast boarding and smooth takeoff"
Pros: "Nothing special"
Cons: "They start serving late the apperitif before taking off and take it back right after."
Pros: "Staff was nice"
Cons: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies. The seats in front of us reclined so far that I couldn’t do anything but stare at the back of the seat anyway."
Cons: "The airlines didn’t even notify the passengers with the connecting flight. As the arrival was little late, all the passengers have missed their connection flights in Toronto and there was no notification or communication made on the new flight. When I went to the Air France counter in the airport, the staff has gone for the day and trying to get a hold of telephone rep took 2-3 hours and I by the time I found about my new connection, I was already late. Somehow I managed to get to the Terminal 1 and when I spoke to the lady (indian) at the Check-In counter, she has refused me to Check-In because i slipped the line up. The people in the lineup didn’t have any objection and they let me go first for Check-In as I’m already late to my flight. I wante to say something to her, but I’ve controlled my frustration. Luckily the other person in the Check-In counter offered to help me Check-In. Here is my word to the Indian lady staff “F**k You B***h” - learn some people skills."
Cons: "Cramped, no cabin bag space, late departure with no communication and lost checked luggage. Not a great Air France experience."
Cons: "There are always delays. Today it was that internet was down."
Cons: "only there were del;ay at JFK"
Pros: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Cons: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."
Pros: "Friendly onboard staff"
Cons: "Treated like cattle while boarding unless your preferred member. Average food quality."
Pros: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."
Cons: "Meal choice missing kosher non-gluten combination."
Cons: "Bording far away, got my cabin luggage and everyone elses into the cellar because ¨it didn´t fit in the plane¨. There was plenty of room, I had breakable stuff in my luggage, didn´t get the chance to choose. No entertainment AT ALL. Confort: no leg space at all. Not an AirFrance plane, subcontracted. Lousy food."
Pros: "Food and service"
Cons: "Too many business class seats and the plane is so big it basically feels like flying on coach. You have two seats next to the window so it's exactly the same when trying to get up than in economy class with a passenger stuck next to you"
Pros: "Spacious cabin, clean and bright. Attentive crew offering snacks and a drink for an hour flight."
Cons: "Although incoming plane arrived late, flight home arrived 20 minutes early."
Pros: "Clean plane, efficient crew, food OK. Boarding was organized"
Cons: "No entertainment and no power plug to charge devices."
Pros: "Smiling, quick, courteous"
Cons: "Had to pee right after turbulence no time for bathroom"
Pros: "Complimentary entertainment"
Cons: "Major delays"
Airlines flying from Illinois to Baden-Wurttemberg have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Illinois to Baden-Wurttemberg
Masks required on board, masks provided on flights from Illinois to Baden-Wurttemberg
Social distancing seating
Middle seats unavailable to book on flights from Illinois to Baden-Wurttemberg
Testing for antibodies, testing for symptoms for flights from Illinois to Baden-Wurttemberg
Waiving of change fees. Search flexible flights from Illinois to Baden-Wurttemberg