Pros: "Seat was great. Bedding good."
Cons: "Meal service was rushed with all courses being delivered literally one after the other."
Cons: "food, though i liked breakfast (dim sum and fruits including guava)"
Pros: "Smooth transfer at CAN"
Cons: "Vegetarian food needs to be better. Tasteless food served. No options for vegetarian."
Cons: "NO option for vegetarian food only chicken and beef are not suitable for all passengers."
Pros: "Very nice comfortable seats in business and wonderful FA. This was a short connection so i was nervous what to do as ive never been to guangzhou before...but they met me at the departure stairs, another person guided me thru all the steps to security and it was great! No line at security so i was thru fast...very impressive airport and china southern"
Cons: "No vip bus for businessclass, we waited a long time, poor organization. Flight delaye of 30 minutes. Then nine of my luggage arrived in manila!! Very bad! The baggage agent couldnt tell even where the bags were at...very poor organization. Finally got the bags de,ivered the next day but no compensation...im unimoressed with this asoect of china southern..poorly done"
Pros: "Absolutely loved everything, staff were great and the 777 business seat was one of the best iver ever had bar none. Entertsinment selection was awesome..better than delta!"
Cons: "Amenties kit was below par"
Pros: "The China Southern People in Penang, including the MAB staff that assist, are outstanding. The flight attendants are also wonderful. I am also pleased with the timing of the added flights to and from Penang. The timing is wonderful for my flights to the US. They have become seamless."
Pros: "Good service, friendly cabin crews and on-time flight. Great price."
Cons: "no USB for charger; limited drink selection; restroom not as clean or as often cleaned as some other airlines"
Pros: "Service and aircraft fleet."
Cons: "Most flights delayed for no good reason. Miss connections on both legs of our round trip to India"
Pros: "Airline provided wheelchair for my injured friend and priority boarding"
Cons: "airline lost my friend's luggage and is only offering $15 per kg for the lost items"