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Cons: It would have been better if the wifi was included.

Pros: N

Cons: Food variety

Pros: I like the service in the flight
Cons: Connection to other airlines and at different terminals with taking luggage around was horrible with all flights cancellations

Pros: Good service from the crew and food was good
Cons: Flight was delayed and there are redundant checks before entering to the gate. No internet service in the flight and was a very long flight (14 hrs)

Pros: Excellent crew, quick serving a lunch on a 1.5 hour flight.
Cons: Just don't like all the trips to and from flights on the bus at Doha.

Cons: Have air fresheners in toilets. Make it smell better.

Pros: Clean, modern planes, on time, good service amd team.
Cons: If they bump me up to First or Business class.... :p

Pros: Attentive and efficient

Pros: The crew is always very professional.
Cons: The inflight entertainment was down for 2/3 of the people flying. And it was a 14 hour flight... :/

Pros: Justfly stoled my money as i booked for seat and paid 30$ And the seat didnt booked I want my money to be returned

Pros: Everything is perfect

Pros: All good

Pros: Food and entertainment was fine.
Cons: Crew was not very organized or helpful. Need more training/experience.

Pros: Arrived early in Budapest. Good leg room.
Cons: Not enough toilets for length of flight and number of passengers! Always a long queue. Long bus journey from terminal to plane.

Cons: Will fly in a bit.still in Qatar airport waiting for my flight

Pros: Excellent seats...

Cons: Qatar counter check asked how long I will be staying in Ho Chi Minh, even though my visa expired in 2022! Surprise and they are aware of my ticket with a return in Thi September. Then I was asked for how long I will stay is not of Qatar concern. Too much of concern!

Pros: Thank you for a very good flight experience both from Philadelphia to Doha and Doha to Johannesburg.
Cons: The breakfast options could have been better, but I was fed and happy, and the flight attendant was kind enough to bring me green tea when it wasn’t readily available on the cart.

Pros: all nice
Cons: nothing but avoid bread

Pros: Service is courteous, both on the ground and air. Food & entertainment was top-notch as well. Enjoyed my flight, again on Qatar!

Pros: The insight service was good. Kind and welcoming attitude of the stewards are appreciated. There was no guile but genuine
Cons: Answers from the staff was felt by me from the time I checked in Dallas to Bangalore and back.I will travel again by Qatar airways only. Please buy the air India inc .

Cons: My seats from Doha to Mumbai were very uncomfortable....37EFG. The 37D was a pain stepping out and in.

Pros: Choice of flight from Utapao really was a no brainer. 45 minutes from home to departure lounge, had I flown from Bangkok I would still have been on the motorway! Everything went like a dream, a huge thank you to all at Qatar Airways, a true quality service.

Pros: Great services
Cons: Boarding slow

Pros: Everything
Cons: Nothing

Pros: Small airport
Cons: Transfer is inconvenient.

Pros: Hindu meal only be vegetarian
Cons: All is good

Cons: My flight was delayed almksr 3 hours...nothing more. It's very frustrating because the problem could have been avoided if they were more careful but oh well. I'm making this review very short compared to my others because I know that if I start on a rant, I won't stop. Trust me, I'll safe that for the phone call complaint I'll be making in a few hours...

Pros: the crew as more customer friendly, and it appeared they really take care of customer, not just put some words on paper.
Cons: i have requested the child meal on the web site and also requested the seat preferences, however when i boarded the flight, i came to know that they have only honored the seat preferences but not the food. on the serving menu, the veg option was available but we informed that the veg is available only if we have requested it on the web site, i had to survive with add-on food but not the real meal. crew were struggling to serve food for us.

Pros: On time and 5 star service

Pros: Great service, on-time flights, very comfortable planes in excellent condition. Great value for flight cost, BOS-KTM, through DOH. I would fly again with them.
Cons: Lots of mediocre movies to select from. Very slow deboarding in Doha onto buses.

Pros: Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good.

Cons: Food

Cons: The online check in system was down so we all had to line up to check in.

Pros: The food was good. The legroom was enjoyable.
Cons: I checked two bags and had them marked 'fragile', as I had valuables in there that I packed securely. When I retrieved the bags on the carousel, the fragile sticker was mangled, and both items from both bags were broken. Pieces of art I can not replace. Also, it took over 30 minutes upon multiple requests for the attendant to acknowledge my need for assistance.

Pros: We had requested wheelchair assistance. And the way helper was assisting us its not professional services. Which Qatar Airways promissi g to us.
Cons: Helper was literally dragging two whelchairs at a one time. Means two passengers sitting on two different whelchair was pulled by one helper. I actually want to share video with airline so they will understand what they are promissing and what they are providing to their customers.

Pros: All the stewards were so friendly and helpful. The facilities were very well serviced and so you forget that the plane was 100% full, despite long queues to the toilets. I would fly again with Qatar Air for sure.

Pros: Nothig
Cons: Everythingv

Cons: Long flight on a 777-200. Crowded aircraft, crew not very attentive to call light, and food mediocre at best. Entertainment service was horrible, old movies and typical Qatar Airline selection of Bollywood films (Expected when flying from Doha, but not New Zealand!) Seat would not recline, but no option to move to another isle seat.

Pros: Upgrade to 1st Class. Very grateful for the experience. Outstanding service. Very professional crew. Awesome recliner seats. What's not to like about premium service?
Cons: Too short leg :( This upgrade would have been awesome for the longer leg of the trip (for a much needed decent sleep).

Pros: Seats are comfortable with sufficient leg space and overall ambience of the cabin.
Cons: I pre ordered Hindu meal. The meal selection by the airline was same from Karachi-Doha and Doha-Chicago. There was no choice of menu in the meal on such a long flight. Moreover taste of offered food was not satisfactory.

Cons: The legroom is ok but the space between two seats is very tight and felt very cramped throughout.

Pros: Seating
Cons: Food

Cons: Transit time was too close with my connection

Pros: One of the best flights in the past 5 years! 5 gold star service!
Cons: Wonderful friendly and helpful crew and check in staff. Excellent food and service. On time departure and arrival. Help with bags during the check in process.

Pros: I liked that it was empty and I could lie down.

Cons: Kayak/priceline re-booked my flight for my sister and I from SAA to BA, but failed to completely reissue us tickets. When we checked in for the flight, we had no ticket for the first leg of the flight, but we had tickets for the remaining flights. We immediately called to fix this problem, but due to slow customer service, we weren't issued tickets in time and the flight left without us. We missed all remaining connecting flights and were forced to buy New tickets. Now we have to work with kayak/priceline to get all my money back due to their error. We came back a day later than expected and missed going back to work.

Pros: Good
Cons: Nothing

Cons: I had to go through 4 passport inspections by Qatar, was that really necessary? 3 of them within 10 min. 1 before the security check at the gate, 1 after and one more just before boarding.

Pros: Quick flight with basic service.

Pros: Crew was wonderful
Cons: This COVID to be over

Pros: Crew were great, loved having spare seats....Just a very welcoming flight.
Cons: My screen on the Nashville to LA wouldn't let me watch the movie I wanted too but everything else was great. Glad they were there to get me home to Australia when other airlines weren't!

Pros: Everything was amazing
Cons: Nothing really.

Pros: Thanks for choosing customer safety over profits. I specifically chose Delta because they continue to not sell the middle seats.

Pros: Smooth flight

Pros: Most of the crew was great with the exception of curbside check-in in Denver.
Cons: Curbside needs to stop chasing cash tips and do their jobs. If they focused on that tips would be easy to come by. The curbside attendant that took my bag didn’t even bother to check my id. He asked me my name and asked where my destination was. I told him Cincinnati as a layover then LaGuardia where he said that was wrong. He then proceeded to print a boarding pass that wasn’t mine and load my bag into the conveyor. Not 5 mins go by when I realize what happened I wound up having to go to special services to rectify the situation. Which ultimately consisted of me waiting another hour in LaGuardia to get my bag. Please delta have these curbside handlers actually want to do their job and stop chasing cash tips.

Pros: The crew was amazing and the flight was fast and smooth. Seating was great
Cons: Nothing needs to be corrected

Cons: No option to watch movies

Pros: confortable and good service.

Pros: Most comfortable seats of the three flights. Crew friendly and attentive. Acted like they enjoyed their work.
Cons: Luggage still in Atlanta with Delta.

Pros: The crew on both legs of our trip were nice and accommodating.

Cons: Gate agent did an excellent job getting everybody on the plane in Atlanta

Pros: The planes are made for humans not for monkeys as in some other airlines. Leg space was way better.
Cons: I wish you could make your ticketing categories simpler. It is too complicated and cumbersome. May be you have a new category of over 75 olds.

Pros: Crew was absolutely amazing!
Cons: Delta check in was HORRIBLE! I was charged for a bag check in and had to take my bag through security and they threw away my cologne and razors.

Cons: Food service Leg room

Pros: Pilot explained the flight path and landmarks along the way. Crew was friendly to us and welcomed our baby onboard before many other pax boarded.
Cons: Seats were narrow and I’m not a big guy. 6’0”. 185.

Pros: Crew

Cons: Better accommodation for handicap passengers.

Pros: I was upgraded to Comfort+ and the seat next to me was left vacant. That was a great flight!

Pros: Crew and plane are great

Pros: The crew was great
Cons: No video screens, the choice of snacks is very weak

Cons: Got a stiff neck cause the seat would not go back. Makes it difficult to see the entertainment with my progressive lenses

Cons: Even vegetarian Hindu food was ordered over the phone. We're presented non veg food. When asked about the non veg food we were told that we dint order. Lie right away. Alitalia members showed worst and discrimination based behavior. Very rude. Won't travel on Alitalia in future

Pros: Short and easy

Pros: Nothing
Cons: Not enough legroom to make any flight enjoyable.

Cons: Did not serve the food we asked Limited choice of movies

Pros: Very orderly.

Pros: Super friendly flight crew.

Pros: Pleasant flight, plenty of entertainment on a long flight.
Cons: Delayed our flight, had to buy another hotel night to accommodate and restructure our schedule, but it was pleasant other than that.

Pros: How nice and gentle they were.
Cons: Long waiting lines.

Cons: I boarded and my assigned seat was 1B, I had no where to place my bag as all the overhead compartments were already packed. I asked the flight attendant to help me and she said, I can find a place for my bag further down the aisle. This is a complete inconvenience, as I would have to walk and hold off the de-planing while I find my bag. I have always met friendly flight attendants to assist me as I am boarding, until this one! she was so rude and not willing to help at all!

Cons: They changed my departure hours three times

Cons: Retrofitted entertainment system under the seats made it very uncomfortable. It was hard to even stretch your legs.

Pros: I like the snacks they are not giving out on the flights. It seems that Delta is trying to make the flying experience nicer instead of more tedious and uncomfortable like many other airlines, which is appreciated.
Cons: The flights were both operated by Delta but booked through WestJet, and the flights themselves were fine. The booking was through WestJet (found the flight on kayak which kicked me over to West Jet's site) and check in was a pain. Their code did not work for their site or Delta's, I had to FB message them both leaving and returning to ask for the correct one, and the first request took them hours to answer. I'll just book Delta next time and save myself the trouble.

Pros: Quiet, friendly, fast and efficient. What you'd want for a flight at 6am

Pros: Crew was good
Cons: Flight was delayed 4 plus hours. Found out about delay from email update vice crew at airport.

Pros: It all went very well. Arrived 20 minutes ahead of time. Wifi movies were great. Stewardesses were very efficient.

Pros: Excellent job
Cons: N/a

Pros: The crew was fantastic. I generally love flying Delta and find their crew to always be very professional and kind.
Cons: As this was a smaller, regional jet, there weren't a lot of amenities. But that's fine, it's only a 40-minute flight!

Pros: Staff were awesome. Give them a raise.
Cons: Nothing

Pros: What is the issue?

Pros: I had to take a United flight last week for a short flight and once again I was reminded why I ALWAYS fly Delta if at all possible. United crew hid in the galley the whole trip wit lititle to no interaction with passengers. My flight today on Delta was great; food really excellent (Chicken Tika) and the crew was great as usual. Delta remains the best.

Cons: Due to weather patterns, we sat on the runway for 3 hours waiting to take off. There was approx. 50+ planes ahead of us. I know this because I was sitting next to an off-duty pilot on his way home. About 2 hours in, there was 30 planes left to take off, and then us. They air traffic control people were only letting off one plane per minute which is what was holding us. THEN after the 3 hours on the runway, our crew timed out and the brought us back to gate saying we were not taking off. At the gate, they informed us the flight was not 'cancelled' but 'delayed' to the following morning. I/m not sure how a 16 hour difference is considered 'delayed', but I digress. All Delta reps had NO idea the time of the new flight the following morning and told us all to just 'keep checking the app'. Now, fortunately for me I live in Brooklyn and could just go home. But what about everyone who was at LGA as a layover? I heard from multiple passengers they had to spend the night in a hotel, that Delta did not pay for. We finally got notice the new flight was scheduled for 9:30AM, which they AGAIN delayed until 11:30AM. Many people did not get the second change, and were already at LGA for the 9:30AM flight. To say Delta's handling of this was poor is an understatement. We knew when we got on that plane the crew was going to time out. Again, I was sitting next to an off-duty pilot who told me to 'get comfy, we're gonna be here awhile' the minute I sat down. Delta should have given us a fresh crew, or had a backup one prepared. I understand the weather is out of there control, and I understand you can't have a tired crew piloting an airplane, but there are other ways to have us take off remotely on schedule.

Cons: No blankets or pillows. Froze

Pros: On board crew was helpful and polite considwring our circumstances.
Cons: Our flight was delayed 3xs (non weather) they said we would miss our connection (I didn't think we would) THEY rebooked a later flight. Of course we landed in time for our original flight. They refused to let us back on our original flight. Put me in touch w/ the help desk who after talking in circles admitted it was their mistake but he had no authority to help. FINAlly & only because others missed their flight we were given the option to go. Crew misplaced our luggage and sent it on a flight we were never supposed to be on, and the bad experience with delays of hours on end continued coming home. (Mechanimal non weather) WE WILL NEVER FLY DELTA AGAIN!

Pros: Efficient and on time.
Cons: I booked tickets well in advance but wasnt allowed to select seats at time of booking nor at 24 hour check in. This adds undue stress having to wait for an assignement at the gate.

Pros: The Delta crew on the flight was wonderful - but the crew at ATL really shined. A huge amount of people for connections arrived at the same time and needed to get through customs and the staff were very calm and efficient in directing everyone and making sure the line moved.

Cons: Was never able to get on flight. The plane lost a windshield wiper and didn't have any spare parts.

Pros: I missed my flight.
Cons: Helped me get a different flight. I got zero help getting another flight. Or any credit.

Cons: It’s very very poor and flight radar is below average

Pros: Flight departed on time. Crew were friendly and efficient
Cons: Boarding seem to be chaotic, no boarding by group or seat number.

Pros: The crew
Cons: More support

Cons: Food

Cons: I have flown Lufthansa several times to Bangalore. My complaint forever has been their baggage service. The bags for priority travelers takes 30-60 mins to arrive. If LH 754 gets delayed going into Bangalore, it creates a bottleneck with Emirates and Etihad arriving at about the same time.

Pros: Crew was good, not amazing but Food was a disaster. I can't believe an airline of Lufthansa's repute has bad food and even mediocre in flight entertainment. Compare that to any asian or middle-east airline, Lufthansa is 20 years behind in terms of it's service?
Cons: Lufthansa please don't follow the US-based airlines model of greed and profit. Have some decency and don't tarnish your brand.

Pros: What more can you expect for economy travel?
Cons: Cramped seats

Pros: Service
Cons: Need more water service

Cons: Our flight was cancelled from Nashville to Chicago due to "mechanical issue" so we were unable to get on the flight to Naples. United rebooked us on a flight leaving the next day, and we are currently sitting in Chicago on a 6 hour layover. So no, I am not happy at all with this experience. We are missing a day in Italy and have been charged a day stay in Sorrento which we are unable to use. I have contacted United customer service to see if they can compensate us.

Pros: Lufthansa is always high quality
Cons: I dislike how one must stow the entertainment system so early before landing

Pros: flight was good
Cons: nothing

Pros: Ok

Pros: Flight was good. Boarding was delayed, but the time was made up during flight. Comfortable seats.
Cons: It is always about baggage. Bags with priority tags should atleast be sent on a "priority". With LH this never is the case. Priority tagged bags are sometimes the last ones to come on the belt.

Pros: Loaded plane from both ends, giving fast boarding time.
Cons: Limited entertainment on this short flight.

Pros: Overall clean and efficient. Good service. Good craft and seating.
Cons: Touch functionality of the entertainment system didn't work too well. Didn't get the second meal as I fell asleep around that time.

Pros: Nothing.
Cons: Having to wait 3 hours to catch the next plane. Also Frankfurt airport takes too long to get from one place to another- it’s a maze and there are too many slow checkpoints for connecting flights.

Pros: Food on flight lags a bit behind other major airlines. Crew very nice and helpful though.
Cons: Boarding process at Tegel is archaic and inefficient. Gate area too small and without access to shops/restaurants/etc.

Cons: seats were tiny and boarding was a disaster. Overhead luggage space was tiny and I only had a 15" laptop bag..

Pros: On time
Cons: The layover was a little too short and had to run from one terminal to another in frankfurt.

Pros: Left in time, arrived too early
Cons: Boarding took a lot of time

Cons: The entertainment systemis was sub par.

Pros: Efficient boarding, friendly crew.

Pros: Crew was warm and considerate.
Cons: Flight was jam packed and a huge guy sat next to me and made my entire flight miserable. In economy, huge guys are a big inconvinience as they spill over your space (which is already cramped). The passenger in front pushes her seat back and when i do the same, someone from behind says it makes them uncomfortable. Wish crue can take care of these situations.

Pros: Premium economy gives you extra confort, more space to sleep better.
Cons: The flight was delayed 40 minutes.

Pros: The entertainment was good.
Cons: Many things. Starting from the online/mobile check in process via United airlines. I was not given any other option but to check in through the United website. On that website I was not allowed to check in for my Lufthansa flights and i was stuck with seats I did not want in my 2 long intercontinental flights. This has happened before. Lufthansa has no option to check in online if my first flight leg is united. This is a very big drawback and also the reason I would not prefer to fly Lufthansa again. United is bringing the quality down.

Pros: Comfortable seats, good variety entertainment
Cons: Every time LH lands in Bangalore, the priority bags are never given priority. Secondly, my bags were opened and items from inside the bag were taken, like pants and shoes. The luggage strap around the bag was removed and stolen.

Pros: The service and the air hostess were very nice and kind
Cons: The chairs are not comfortable at all :(

Pros: The crew was wonderful, as is always true with both Lufthansa and Austrian Airlines (both of which I traveled on as part of this trip).
Cons: I would highly recommend both Lufthansa and Austrian adjust their entertainment systems. They seem not to weight much the top films with, say 75% Rotten Tomatoes reviews or higher. Even if there were fewer options for cost reasons, I would think they'd still have more watcher enjoyment. Rather than pad the list with the likes of Boss Baby or Going out in Style or even a mediocre 60% offering in the Fast and Furious franchise. Wonderful crew, though, can't say enough about how polite and attentive they are.

Pros: Boarding to exit all went smooth
Cons: Air was sometimes stale

Pros: Air hostess J. Haupt was the friendliest of all. She made the flight definitely more enjoyable.
Cons: Everything was good.

Pros: Upgrade to Economy Plus. Very comfortable seats, I am a fan! Excellent Indian veg food.
Cons: Taking back the headsets 30 mins before landing.

Pros: Service
Cons: The seats were too close together.

Pros: We paid for extra legroom, if not the trip would've been very uncomfortable
Cons: I thought the food was very bad

Pros: Every thing
Cons: Operation system

Pros: The plane was parked away from the gate. We boarded the service bus to get there 20 minutes before departure time. But it took more than 20 minutes while mid way waiting for clearance to leave for the plane. The service bus did not turn on the AC while we waited even though we complained. We were suffocating. There was no entertainment on the plane.

Cons: Our luggage was the last to arrive planeside from our late flight from Vancouver. We saw out luggage on the cart next to the plane, but apparently someone decided not to put it on the plane. We are now at least 24 hours without our luggage (we still don't have it) and cannot take advantage of our very expensive vacation. I must say, we will stop using Lufthansa and all partner airlines. This is completely unacceptable. I have received no communication at all from Lufthansa to explain why our bags were not loaded onto the plane, even though we saw them out the window, on the cart, next to the plane, before door closure. I am wondering if someone at Lufthansa decided it would be fun to ruin our vacation?

Cons: Too many controls during boarding

Pros: Flight was good overall.
Cons: Because of a mess-up on United's part, Lufthansa did not have my spl meal.

Pros: Don't like anything
Cons: Bad food delivery crew members always restless mood

Pros: there was ice cream for dessert at night
Cons: - Delay > 2 hours and no info at gate at the time of planned boarding - unfriendly ground staff and chaotic check in - old 747, "entertainment 1970s standard - crew looked unkempt (like just out of bed), unfriendly to downright rude, my 85 year old mum was ignored repeatedly and ended up not getting enough fluids as a result - 1/8 crew members managed a smile on occasion - rushed meal "service", all they wanted was to disappear to sleep - crammed spaces - while it was announced "we have three different meal choices, you will have at least two choices" - ummm, no, it was pasta. Period. To be fair the pasta turned out ok. The morning dry ham and cheese bun was not, especially without any drink.

Pros: Selection of movies in the entertainment section.

Pros: I liked that they passed out hot towels and how often they came by with food and drinks! Every time I started to get thirsty they came by with drink service! The temperature was great and we had comfy chairs that made napping easy. The pullout tablet for games and movies was also a great surprise
Cons: Nothinf

Pros: Food and service were excellent. I received instant upgrade as I went to board the aircraft. This was a first for me. A little ticket was printed out when I scanned my initial boarding pass at the automated entrance to the jetway. The ticket said I was reassigned a seat in premium economy (for free)!
Cons: There was nothing to not like about this flight!

Pros: I had some issues that prevented me from making my first flight, and Lufthansa figured it all out for me. They have my eternal gratitude. And then, the flight was comfortable and the attendants kind.
Cons: As always, flying an international red eye can be stressful and sleepless. That's on me though - if I wanted more comfort I would have bought a larger seat.

Cons: Poor cabin crew behavior. Gate agent kind of reprimanded passengers to carry only one bag to cabin almost shouting at people in Frankfurt.

Cons: Aircraft not comfortable at all Crew was late (due to storm?), flight landed 30 min late

Pros: Even though flight was delayed the crew helped us to be comfortable .. Food was great and service is commendable. Special thanks to frankfurt crew member to guide and help us to catch our connecting flight
Cons: Very less Indian movies ..

Pros: See above
Cons: See above.

Cons: I requested Kosher meal and first time did not get it. I was shocked when I was told that Lufthansa does not serve it on this flight. I am planning to write about it Lufthansa CEO. The airplane was old, one restroom did not function and it was closed. So, the economy class was served by only one restroom for the entire flight which led to long waiting line and discomfort for many passengers.

Pros: Yes, Very good

Pros: Comfort
Cons: Internet

Pros: The crew was very kind

Cons: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!

Cons: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.

Pros: Nothing
Cons: Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again

Pros: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!
Cons: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Pros: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Pros: The crews were pretty great!
Cons: The regulating of the temperature.

Cons: Delay due to strike

Pros: Great airline

Pros: Yes
Cons: Everything was good

Pros: Crew was nice and pleasant
Cons: Flight very late

Pros: Friendly crew
Cons: Can’t think of anything

Pros: General flight journey

Pros: Seat was good
Cons: Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened

Pros: Entertainment was amazing
Cons: Seats a bit hard

Cons: Boarding was very slow.

Pros: the drinks
Cons: seat reservation. having to pay for luggage....

Pros: The flight crew was so friendly and the food was really good.

Cons: Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport.

Cons: The plane was very hot

Pros: Nothing!
Cons: We were told they were holding our flight, we ran 3 terminals and they’d already left.

Pros: Crew were friendly and helpful. Moved me up front in the plane so I could make my connection.
Cons: Not having to walk outside in Edinbur4gh to board the flight.

Pros: The crew!!

Pros: Everything OK

Cons: Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay

Cons: Trouble checking in regarding a visa issue?.. no other trouble at the other airports..

Cons: Poor food, flight attend and finally baggage missing. Overall experience is extremely bad.

Pros: Flight crew very nice
Cons: Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door

Cons: Still waiting to board after missing this connection had to be booked on another airline

Pros: Good flight, arriving well on time.

Pros: Great service

Pros: On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!

Pros: Premium economy service was good.
Cons: Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy.

Pros: The staff was very helpful and professional. Promp response to calling for attention.
Cons: Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!

Pros: Just great crew.
Cons: Not comfortable at all and will not book KLM again.

Pros: Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM.
Cons: Not much to comment on here.

Cons: Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece.

Pros: The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination.

Pros: The cabin crew, the flight and communication and the cleanliness of the plane.
Cons: It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open.

Pros: Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too.
Cons: There is a bus to the plane, so that takes a bit of extra time but they are very well organized.

Pros: Free wee cake.
Cons: Nothing in particular.

Pros: Loved this 747! Crew was professional and food was very good.
Cons: We had a long wait (25 minutes) at the gate because we were early.

Pros: Quick (relatively) flight.
Cons: Skinniest seat ever. Couldn't even lean back. I now have hunchback.

Pros: Good and plenty of food available.
Cons: No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard.

Cons: With skyteam elite status cannot select free upgrade from economy to premium economy unless it is 30hrs before boarding for this code share which is actually a KLM flight

Cons: seats on Jet air flight are very uncomfortable

Cons: Fewer entertainment options than the delta flight. I got excited with that first flight.

Cons: Since we had two extra bags (paid for in Chicago), they demanded to see my receipt before we could board in Amsterdam to Nairobi. We had trouble locating the receipt and we were not given an explanation as to why we needed it again. We were traveling with 5 kids including an infant and we were not allowed to board until we found the receipt. I thought surely they would have record that I had paid, but I guess not. We were the last to board and all very stressed out. The staff seemed not to care the least in our troubles.

Cons: J’ai eu à payer un bagage supplémentaire sur internet à 160 euros. Mon compte a été débité et à l’aéroport de Dakar les agents au comptoir me disent qu’ils ne retrouvaient pas le payement du troisième bagage. J’ai été obligé de repayer le bagage comptant à 190€

Cons: Entertainment system was not working on all seats

Cons: Delay in take off 45 min!!!!

Pros: n/a
Cons: The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came.

Pros: The crew was amazing and extremely helpful!
Cons: The food could have been better

Pros: Arrived on time.
Cons: Overhead luggage storage jammed with luggage belonging to someone who was sitting far behind my seat.

Pros: Crew was nice.
Cons: Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers.

Pros: Everything was great
Cons: N/A

Pros: The cue lines per zone are a brilliant idea!
Cons: An explanation to passengers as to why there was a backup between the gate and the plane.

Pros: The crew was pleasant and boarding efficient I lucked out with first class

Pros: great food, entertainment and seat comfort
Cons: nothing

Pros: Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment.

Pros: Air France personnel is always really helpful
Cons: Food and comfort in short haul are not the best - but the flight is short...

Cons: I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre.

Pros: 1. The flight attendant staff was very polite and cheerful. 2. The plane was clean and comfortable.
Cons: 1.The entertainment monitor did not function well enough to be able to watch. 2.The headset only function on one ear. 3. You could not hear announcements over the PA system

Pros: Service and crew are great
Cons: Seats

Pros: Good selection of movies

Pros: Great food (Economy class). Good Service
Cons: Not enough bathrooms on Economy class area due to aircraft design.

Pros: Food was good. Crew nice and professional.
Cons: Landing was not so smooth.

Cons: Flight was delayed by 1h30min, so we arrived very late

Pros: Crew was very nice and the plane was clean and comfortable
Cons: Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal

Cons: Please see comments above about this flight.

Pros: The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!

Pros: I liked the crew, they were professional and tried their best
Cons: The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed .

Cons: Flight was delayed 3 times and when I was finally put on a flight that was leaving, they failed to check the connection in Paris (Left me 10 minutes to get from the aircraft to the other plane!) I was moved to SAA in the end after a truly traumatic time in Johannesburg. This is not the first time I have suffered at the hands of Air France sadly. Needless to say, I wont be booking with Air France again.

Pros: Fine for a 45-50 minute regional flight.
Cons: Wouldn’t be great for long-haul flights.

Pros: Plus seat was good. On board crew was nice.
Cons: Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it.

Pros: The airplane have great entertainment system. The cabin crew are very nice.

Cons: Movies were dated. Crew spoke limited and broken English, not good enough for international flights.

Pros: I would like to come on time each trip because I got two late time before with airfrance

Pros: The food was pretty good and the staff were friendly. During our transfer in Paris, my mum had a medical emergency and had to go to the medical centre. As such wr couldnt go to our final destination in Morocco and had to get our luggage off the plane. The staff at the AF counter were very helpful in that aspect. And when one of the luggages was completely damaged, it was replaced it with a brand new one which was fantastic. On the way back, we had some issues with the ticket because we didnt go to Morocco as planned which resulted in some trouble checking in. But the staff at the counter were quite helpful.

Cons: Its been a week. My trip has ended. I still do not have my bags. Terrible customer service.

Pros: Speed, courtesy of the flight attendants
Cons: Landing was a bit rough, understandable due to the weather.

Pros: What’s not to like!

Cons: no vegeterian sandwiches very disappointed

Pros: Boarding and punctuality.
Cons: Lagos boarding with rather annoying wait due to repeat hand check. Perhaps added security carried far.

Pros: Efficient on and off Staff polite and helpful

Pros: General air of professionalism is reassuring
Cons: Food, crew appear rushed

Pros: Personal treatment I have received as I was with a 7 months baby. An agent helps me to carry my hand luggages up to the plane entrance and to pass in priority
Cons: 2 hours delayed...

Pros: Friendly crew and exit row had nice legroom.
Cons: Ran out of the (already not sufficient) salty crackers and, as the flight had been delayed, we had a one packet of cracker 'lunch' at noon... the flight really should have had a sandwich or at least something slightly more substantial.

Pros: Nice Flight Attendants Good Food
Cons: Flight was delayed by 1.5 hours

Cons: Very warm and stiffy air on board. Need change light. Very sad neon. Probably Boing style.

Pros: Late
Cons: Late

Pros: Good food. Although no Cappucino as in AF from Sanfransisco to Paris.
Cons: No entertainment at al. Specifically, I could not lean my seat b/c of a mom with a baby behind me...

Pros: The crew were pleasant and most served with a smile. When I was at the back to stretch my legs, one of the crew asked if I wanted coffee or tea since I was not able to get some sleep during the long flight.
Cons: I thought the seat seems a bit short but the leg room is ok.

Pros: Overall very good on time flight.
Cons: I had wrong gate number on my boarding pass and I had to look for the gate and only one hour for transfer.Very stressful.

Pros: Crew seemed attentive to needs,
Cons: Not being able to select seats prior to check in.

Cons: We waited quite a while to check in our luggage at the Birmingham airport. Staff showed up at the counter only 2 hrs before the flight.

Cons: Did not inform me of the shut down of Nice airport that Monday night July 25 from 11:30 to 4:00. I was stranded in nice. I planned to take a taxi to have it take me around a nice at night to see the city. But lost that opportunity.. Then the next morning before boarding I got inquired by French police asking why did I stay in Nice over night. My suitcase locks was cut open and a special silver plated cup,handle,was broken in my suitcase.

Pros: Crew was truly excellent. Very attentive and friendly. Food and drink was also very good indeed by today's standards for economy travel.
Cons: Space in the seats is tight, as it is on all airlines and all flights, for a grown man. This is notably difficult on a transAtlantic flight because of the duration.