Daily cleaning, installation of cabin HEPA filters on flights from Jamestown to Europe
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Scores according to KAYAK customer reviews
Pros: "On point booking, no issues"
Pros: "On time, nice stewardesses who kept after drinks, offered refills, good snack(maple cookie) pilot again commented. Comments on turbulence especially calming. Also like a little geography like what river we are over. Deveops personal relationship"
Cons: "It was a fine flight but let me talk about boarding in general. After your special groups seems like you should load back of plane first? Window seats first? Boarding is a series of hurry up and wait experiences. I do not like feeling like cattle waiting in gate ramp or walk then in aisles. Must be better way. Please don't let people bring on 3 personal items and carryon. Make them check carryon or?"
Pros: "NOTHING!! I had to book them another flight thru another airline, because they had a delayed stating weather issues when it was nice and sunny so they couldn't make it on time. I will never trust United Airlines not for myself or any on my family members, nobody period!"
Pros: "The speed of the plane"
Cons: "I have a medical condition that requires me to take medicine during the flight which my wife administers for me and they would not sit us together even thoe when I purchased tickets I requested seats together"
Pros: "Short flight, not a lot of people. It was very quiet. Plane seats had plenty of leg room!"
Pros: "They gave out ice cream and plenty of snacks."
Cons: "I could not choose my seat"
Pros: "Efficient crew and easy boarding."
Cons: "No frills but ok."
Pros: "Nothing about United is good."
Cons: "They were late and then they were later with no explanation. The crew was rude and doesn’t understand customer service. This is what you get when you use regional airlines. I flew 240,000 miles commercially last year and did not use United on any trip."
Cons: "Everything. I will never fly with United again. I will pay more money for another airline which respects people and their money."
Pros: "Flight to Italy fine"
Cons: "Flight was a Lufthansa flight operated by United, sold by webjet...there is not a United counter in Malpensa. Train was delayed, we arrived an hour b4 Flight, would not let us board. United is offering FREE re ticketing but webjet is extorting 480.00 additional on top of the 641.00 ticket...6 calls to webjet..several hours of frustration. I have used kayak for years...I will research reviews on all future purchases thru this web sites associates. Kakak...webjet is creepy company...check their references...yuk!"
Pros: "Courteous crew. Smooth landing. My only compliant is that we have to purchase in-flight wi-fi."
Cons: "No snack, one cup of beverage and no movies without paying."
Cons: "Plane was a little tight but overall it was good"
Cons: "Flight attendants were rude."
Pros: "Everthing, except the typical cramped quarters."
Cons: "The cramped seating"
Pros: "I really liked the flight attendant. He was funny and kind."
Pros: "Enjoyed the friendliness of the pilots. As they made my sons day when he was able to go into cockpit and see them. We arrived earlier which helps."
Cons: "Very tight and narrow rows. One of the smallest (jumbo) planes I've been on. Tons of turbulence as well."
Pros: "On time"
Cons: "No delays"
Pros: "The flight was smooth and on time !!"
Cons: "NO monitor NO entertainment REALLY old plane food mediocar Regular United if I had no millage with them I wouldn't flight United"
Pros: "Put us up in the hilton."
Cons: "Told us to run across the airport just to get there and they already shut the doors 20 minutes before the scheduled departure. had to miss another day of work..."
Pros: "It had movie screens quite old but better than none"
Pros: "Arrival was late and United held the connecting flight! Thanks United."
Pros: "Horrible smell in the cabin, lavatory out of service"
Cons: "Horrible smell in the cabin, lavatory out of service"
Pros: "I fainted on the plane from dehydration. The flight crew took care of me really well. They helped me get fluids in and checked in on me frequently. I am deeply in gratitude to the crew."
Pros: "Crew was efficient and curtious. Dinner (veg option) was good."
Cons: "Enterrtanment system not working well. Breakfast was minimal, bread very dry."
Pros: "The flight was 3 hours late, for 'weather conditions' as we were told. We've been given no compensation or vouchers. Communication was super poor: displays still showing the originary boarding time. And then suddenly they started birding before the time announced."
Pros: "On this specific day, flight/s didn't go as planned starting with flight cancellation due to mechanical issues. However, I did eventually arrive."
Cons: "Flight was cancelled. Second flight overbooked and I was bumped. Put on connecting flight versus direct for third try at getting to destination. Almost bumped again. Finally arrived 10 hrs later."
Pros: "very kind flight crew, no complaints coming back!"
Cons: "We did have one seemingly annoyed flight attendant on the way to NOLA from Chicago, and older woman. Seemed like every question we had was a burden. Everyone else was really nice, though."
Pros: "Not much"
Cons: "Absolutely NO leg space."
Cons: "Extremely frustrated at having to wait a full hour for baggage to be delivered to baggage claim. Otherwise, fine--the typical comfortless, joyless flight that all airlines provide."
Pros: "It was on time, the landing was beautiful!!"
Cons: "Selection of snacks were not appealing."
Pros: "Boarding was organized and timely."
Cons: "One of the flight attendants was patronizing."
Pros: "Great service"
Cons: "Waiting an hour to take off"
Pros: "Night time flight coming back from Asia."
Cons: "Right tight seats, and terrible over-priced food. The plane seats were from the 90s."
Pros: "Everything went how it should."
Pros: "Everything was fine"
Cons: "Every time I fly home from DEN the plane is overly warm with no cool air circulating...its uncomfortable!"
Pros: "Long day flying already. Many flights to CLE were delayed, but ours was cancelled. The staff was kind enough to get my mom a seat on another flight that day, which was good as she was out of medication after traveling two weeks. 3 of us had to fly standby. The staff said we would automatically be added to the next flight's standby list if we ddin't make it. That was bad information - it didn't happen."
Cons: "Disapointed with the service and lack of accommodation after our flight was cancelled."
Pros: "Crew was so friendly and helpful"
Cons: "I couldn't watch the movie on your website. It kept buffering. I also had a very limited choice on movies since I didn't have the app. I was very uncomfortable in my seat."
Pros: "The crew was excellent."
Cons: "Our luggage got left behind at Newark airport, this is a recurring issue. Trying to enjoy a vacation without your luggage is a bit of a challenge."
Pros: "Quick boarding"
Cons: "The controls for my TV didn't work and when I asked for it to be fixed, the attendant told me in a frustrated way that she guessed she could move me seats but then just walked away. For a 5.5 hour flight this was pretty irritating because I didn't have access to any entertainment but also I couldn't even turn the super bright TV off."
Pros: "Even though the flight was delayed on departure, it did not cause a delayed arrival. The crew was professional and courteous."
Cons: "There was very little legroom in economy seating. My knees touched the back of the next row making a very uncomfortable 5 1/2 hours. I think it is ridiculous to have to pay additional fee (up to $99) for extra legroom. I think it is called "premier economy" seating."
Pros: "The staff was pleasant and helpful."
Cons: "The flight was late but that was at no fault to the airline."
Cons: "Four hour equipment delay on departure One hour equipment delay in return I never want to fly connecting again but it was the only way to get from Newark to Burbank."
Pros: "Pilot was the best. Best landing ever."
Cons: "Deboarding because they didn't have a plane with the right spoilers so we could land on San Diego's short runway. The pilot had mentioned it and they still boarded us and then had to have over 299 people get off and move to another concourse. United should listen to their pilots and think safety for their passengers."
Cons: "Had to sit on runway for over 2 hours causing me to miss connecting flight in Chicago. Then no more flights to Little Rock so had to spend the nite in airport very uncomfortable!! Kept changing gate numbers causing me to walk all over airport while having severe knee pain!! Very upsetting and painful"
Pros: "Checked in through united app - said see agent for seat assignment. This was a connection from Orlando to Milwaukee"
Cons: "I went to the gate agent who was rude, no smile - just said "I have to get checked in I will call you". I waited . She beckoned across for my name. Then called me up with her finger. She asked if I had a ticket (hadn't looked for my name correctly) she told me I'd have to wait until all had boarded and a volunteer gave up their seat. I did get on(last one)- Never a smile or an explanation. Will not fly united again. There are plenty of choices."
Pros: "Everything was on time"
Cons: "Seat are to tyht some international airlines ofer food and entertaning for free on more than 2 hours fly"
Airlines flying from Jamestown to Europe have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Jamestown to Europe
Masks required on board, masks provided on flights from Jamestown to Europe
Social distancing seating
Middle seats unavailable to book on flights from Jamestown to Europe
Testing for antibodies, testing for symptoms for flights from Jamestown to Europe
Waiving of change fees. Search flexible flights from Jamestown to Europe