we were on time and it was cheap-ish
customer service is non-existent, crew speaks poor english, seats are kid-size and so are meal servings, entertainment sound system was awful, and transit hotel staff was unhelpful/rude
Fight crew was amazing
No one to assist my friends enter the plane. No one to help with hauling minor carryon baggage up the outdoor staircase. Very difficult and no offer at all for anyone in a party of six to help. No lift and no one offered assistance in business class to help at all.once on the plane service was outstanding. Passengers in 70s and 80’s and no knowledge of the need to to climb stairs and without any assistance. Attendants watched the elderly struggle.
Pleasant. Clean. Entertainment worked. No real. Complaints.
Are seats ever comfy in economy? These were nice and clean.
Beverage choices and presentation were good. Service very good.
My choice of food was not available and very limited alternatives to what I selected. More snack choices could be offered
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