Daily cleaning, installation of cabin HEPA filters on flights from Knoxville to Croatia
As of July 1, 2020, all EU/EEA/UK nationals and individuals holding permanent residence in the EU/EEA countries can enter Croatia freely, without restrictions or quarantine.
All other foreign nationals, including US citizens, may enter the Croatia for business, tourism, or other pressing personal reasons, if they provide relevant proof. Please visit this Croatian Ministry of Interior webpage for more detailed information and instructions to follow.
Foreign national travelers must present a medical certificate with a negative COVID-19 PCR test result issued within 48 hours.
Travelers whose test is older than 48 hours will be allowed to enter Croatia, but they will be issued a self-isolation order and will have to be tested again locally, at their own expense.
Travelers must complete an "Enter Croatia Form" and must be presented to upon arrival. The form can be submitted online before departure.
Travelers who do not provide a negative PCR test result upon arrival are subject to a mandatory 7-day self-isolation prior taking a local PCR test. Travelers who fail to present a PCR test upon arrival and refuse to take a test locally will be subject to self-isolate or quarantine for 14 days.
Travelers may be ordered to self-isolate or spend 14 days in official government quarantine facilities if deemed necessary to prevent the spread of COVID-19; placement in quarantine is at the expense of the traveler.
Travelers who do not receive self-isolation orders are given a Pamphlet with Recommendations and Instructions from the Croatian Institute of Public Health that they must follow for 14 days after entering the country.
All other info
A list of entry and quarantine requirement exemptions can be found at https://www.koronavirus.hr/recommendations-and-instructions-for-crossing-the-state-border/736.
There are currently 23,573 active cases of COVID-19 diagnosed in HR and 1,655 deaths as of Nov 29 2020
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Pros: "Boarding and service"
Cons: "Seat is too hard for this long flight. Bigger pillow would help."
Pros: "Crew was fine. The seat wasn’t different than any other seat in economy class. Nothing special and super-comfortable"
Cons: "The seat can be better, I am flying relatively frequently in econom class. It is isn’t getting any better."
Pros: "Excellent service"
Cons: "Check-in Seattle was ill organized and folks cut and groused"
Cons: "Flight was delayed"
Cons: "Traveled business class and the big perk was nobody in the middle seat. My seat was same size and uncomfortable as economy seats. The seating chart when I chose seats showed only 2 seats on each side. However there were 3 regular seats on each side, just like economy. Not a nice surprise."
Pros: "There were many comforts to the plane even in economy."
Cons: "There is little leg room in economy for someone over 5’11”"
Pros: "Clean new Airbus 380. Nice crew"
Pros: "Crew, connections with other flights, entertainment"
Cons: "Lufthansa has always had great food quality but with this flight it was dissapointig."
Pros: "Lufthansa is a good company overall. The entertainment system was very good."
Cons: "The usual - cramped space although I was fortunate enough that the middle seat wasn't occupied"
Cons: "Seats in row 56 are too tight."
Cons: "I missed somehow the distribution of headsets, and I never got one (after asking for one). (Un-)fortunaltely there was no movie I really wanted to watch, or classical music for my taste (recitals, chamber music). Anyway, this is not a major problem, just a tiny glitch. The random boarding went surprisingly well, although I'd prefer the more structured version. Until there is bread, butter and cheese, I am fine with the bland food."
Cons: "There was no entertainment in the flight , which was totallyfine for me as it was a short flight; I downloaded one magazine prior to my initial flight in SFO but was unable to access it."
Cons: "Never made it"
Cons: "See first comment."
Pros: "The staff was communicative and genuine. The food was decent. Even though the flight arrived late I felt ok about it due to the direct communication of details about the situation. I was stuck in the extremely cramped space of seats just in front of the lavatory making the seat in front me 5 inches from my nose when reclined but the staff was sympathetic offering to ask the passenger in front of me to redress their seat more upright and also allowing me to spread out across two seats to compensate."
Cons: "While the staff compensated for the more than standardly cramped seating arrangement, I think the row of seats just in front of the lavatories should be either better designed or designated not usable. I am only 5’3” and 125lbs but still was faced with a mere 5 inches in front of me when the passenger in front of me reclined his seat. I couldn’t even stand in order to exit the row and had to crawl over the seats to my side. This had me thinking how dangerous this row could be in case of an emergency. Please consider designating these seats either not to be used or optional for passengers."
Cons: "we didn't make it. None existent communication."
Pros: "So because of tge traffic and snow i got at the airport 25 min before the departure of my flight...but when i explained my situation every employee tried their best to help me in getting on the plane, by even opening the gate for me!! They were very helpfull, fast and efficient. Thanks to their kindness and efficiency i was able to get on the plane and see my family at home. I am verry thankfull to all the staff for it!"
Cons: "delayed boarding then waited three hours after we boarded for deicing. The piolet and crew did not update us. Made the flight very long."
Cons: "This flight was canceled. I’m late to my destination. I don’t travel often and this was a bad experience. I’m very disappointed. I’m not a complainer"
Pros: "Crew were friendly"
Cons: "Delay due to overbooking"
Cons: "Flight was a little late to depart, but did make up most of the time over the Atlantic."
Cons: "Fight was cancelled, but we weren't notified until it was time to board (30-45 minutes before takeoff). We went to the help desk and were placed on a flight few hours later, but were never told the reason for the cancellation."
Pros: "Staff was nicer on this flight verus the first flight."
Cons: "My tv didnt work. They tried to reset it twice. So 9 hours without entertainment sucks!"
Pros: "Entertainment choices, food, on time, kind crew, and comfortable seating."
Cons: "Crying babies-but that's not the airlines fault at all"
Cons: "Kosher food ordered was not satisfactory: meat too dry and compressed. I couldn't eat that. Overall Kosher meal was poor quality. Disappointing."
Pros: "Crew are very polite and supportive!"
Pros: "Great service!"
Pros: "Flight crew went above and beyond, great in-flight meals and entertainment. Overall smooth flight."
Cons: "Headrest too high for my short self!"
Pros: "Flights themselves were ok with friendly crew."
Cons: "Only two passport gates for non EU passengers at Frankfurt. Four employees at EU gates sat there and laughed at the angry crowd. Lufthansa should have anticipated this mass of people and had appropriate passport checkers there from that company. "Not our fault" does not cut it. Two planes 600 people each landed at same time. I'd guess a quarter missed connection. The process of rescheduling was a comedy of lies and inefficiency and lack of concern. Worst air travel experience ever. Ruined first two days of my vacation. Oh yea forgot the worst. No air conditioner running on runway at Houston at three in afternoon. Passengers visibly sweating before a nine out overseas flight. Blamed it on a mistake."
Pros: "Efficient boarding"
Cons: "Food was poor, dried up and not enough for 10 hours flight. You did have the option to buy more."
Pros: "excellent service of crew."
Pros: "The crew were amazing!"
Cons: "I had to pay extra for "out of sequence" booking as I wasn't able to catch the flight out of Manchester to Athens. so i booked a different flight the next day to a different airline. Lufthansa canceled my booking as I didn't take my outbound flight, when they found the booking, they asked me to pay extra. Such a waste of money! Although, the crew on the plane were really good!"
Pros: "The convenience of an early arrival time in Frankfurt to catch another connecting flight to my final destination"
Cons: "Lufthansa was GROSSLY late to depart,for no apparent reason, causing me to miss my connection! Lufthansa then arranged for the cheapest and LATEST flight available as an alternate connection causing me to miss a very important family event.. Very disappointed.."
Cons: "S7 asked for additional "fees" to cover flight expenses. They have charged extra for carry on luggage of 2,000 roubles. It was mentioned that it was international flight but they have refused to honor those rules. I have used the same bag on other airlines and did not have any problems."
Pros: "The pilot and cree were proactive in returning thevplane 36mins inflight due to an un unexplained smell everyone was treated well and another aircraft was made available for the flight back"
Cons: "Nothing to comment"
Pros: "Everything was pretty good. Except for the seats."
Cons: "On the long haul flight the seats started to hurt after a few hours. The seats on the short haul flight felt more comfortable."
Pros: "The onboard staff worked throughout the trip taking care of the passengers."
Cons: "The plan was over 4 hours late leaving and we had to board an Airbus 380 with buses. There was never any clear explanation as to why the flight was delayed."
Pros: "Well organized and in time"
Cons: "I AM A HANDICAPPED CUSTOMER. MY FIRST FLIGHT FROM BOLOGNA TO FRANKFORT WAS FINE. NO PROBLEMS. WHEN WE LANDED IN FRANKFORT THEY WOULD NOT LET ME OFF THE PLANE SINCE THERE WAS AN ERROR HAVING A WHEELCHAIR AND A LIFT TO MEET THE PLANE. I SAT ON THE PLANE FOR 45 MINUTES BEFORE THE ISSUE WAS RESOLVED. I GOT TO THE TERMINAL AND WE WATCHED AS THE PILOT CLOSED THE DOORS OF OUR CONNECTING FLIGHT 35 MINUTES PRIOR TO TAKE OFF. NEEDLESS TO SAY WE MISSED THAT FLIGHT. WE WERE BOOKED ON A LATER FLIGHT WITH UNITED. THIS CREATED MORE PROBLEMS THAN I HAVE SPACE TO WRITE. I AM 70 YEARS OLD AND HANDICAPPED. YOUR INCOMPETENCE CAUSED MY WIFE AND I NUMEROUS PROBLEMS I WILL NEVER FLY YOUR AIRLINE AGAIN. I KNOW THIS WILL FALL ON DEAF EARS. I WOULD APPRECIATE A RESPONSE."
Pros: "Initially things were smooth. Boarding was on time."
Cons: "But then they deboarded the plane and everything went south fast. They didn't tell us what was happening or where to go or what to do. Instead we were directed to different service centers. We were told conflicting things. Sometimes they told us to exit the airport through passport control, but without any information on what to do next. They reopened the terminal but then redirected us to a service center. That center was overloaded and we ended up waiting in line for service/information for the entire day. Once I was near the service center they dissipated the line. They told us there was another service center in a different part of the airport and that this one we have waited for was closing. We went there and it was also closed instead they had beds without blankets or pillows limit the halls. Alia we were in line for hours before they offered any water or food. Food was really late. Information was the problem here. We were not told what we should do except to check with the service center. Eventually a few of us tried to get through passport control and check the service center out front. This worked much better. I was able to get a hotel and a standby ticket. That flight went much better but getting that far was a mess."
Pros: "crew was very nice engaging. shopping at Munich airport was unexpectedly good."
Cons: "My seat didn't recline. I changed seats with my sister mid flight so I could sleep."
Cons: "They lost my luggage and have refused to help me locate them."
Pros: "Legroom is better than many. love having metal silverware."
Pros: "the boarding went very smoothly. We arrived at our destination on time."
Cons: "I felt quite thirsty and didn't get anything to drink on the short flight. Most of the flight I slept so I'm not sure if I just missed the serving of a drink. I almost was not able to fit our carry on luggage since it only fit in the center bins which were almost all full. There was no entertainment system."
Pros: "The idea of flying your airline and passing through Frankfurt"
Cons: "Terrible communication, scheduling, and handeling of both passengers and baggage. Worst management of any disembarkation and flight cancellation ive experienced"
Pros: "The plane was incredible,the comfort,service,food was outstanding!I have been flying with many airlines over many years but this was amazing!!!Thank you,Lufthansa!"
Cons: "No complaints"
Pros: "The crew was very kind"
Pros: "Confort and kindness"
Cons: "It was too cold"
Pros: "Muslim food"
Cons: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"
Cons: "The plane is so old..,"
Cons: "I was seated next to the restroom, which is not a pleasant experience for an international flight."
Pros: "Crew helpful. Food good."
Cons: "Better range of movies please"
Pros: "No delay and nice staff"
Cons: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."
Cons: "Boarding was very slow."
Pros: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."
Pros: "It was all fine"
Cons: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"
Pros: "Crew was nice and friendly"
Cons: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."
Cons: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"
Pros: "On time and friendly crew"
Cons: "Boarding needs improvement"
Pros: "Entertainment options."
Cons: "Service was poor, seat did not recline, and the food was terrible."
Pros: "We got to Amsterdam on time"
Cons: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"
Pros: "Smooth flight."
Cons: "Seat a little cramped."
Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Pros: "Light snack and complementary wine"
Pros: "Flying with KLM is a pleasure"
Pros: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Cons: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."
Pros: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Cons: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."
Pros: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Cons: "Can't think of anything."
Pros: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Pros: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"
Cons: "infotainment was down. Lost my luggage the flight was delayed"
Pros: "Friendly attendants. Decent food, and frequent snacks and beverages."
Cons: "No charging ports for electronic devices."
Pros: "Nice flight, nice crew, and a nice experience."
Pros: "The food service was good and the flight attendants were friendly."
Cons: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."
Pros: "Pleasant flight"
Cons: "Bag was lost"
Pros: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Pros: "Just great crew."
Cons: "Not comfortable at all and will not book KLM again."
Pros: "Service impeccable!"
Cons: "They have one line of executive class after the kitchen and toilet, is very noisy."
Pros: "The flight was great."
Pros: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."
Pros: "staff was fine"
Cons: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"
Cons: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."
Pros: "The crew service is impeccable. Ground services very friendly and professional."
Cons: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."
Pros: "Everything. Staff incredible."
Pros: "That we didn’t crash"
Cons: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."
Pros: "Boarding was very efficient."
Cons: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."
Pros: "leg room economy compared to KLM"
Cons: "full flight, no upgrade possible"
Pros: "Enough space good wine and on time"
Pros: "Flight unpleasant. Ground staff in Marseiile great but gate crew didn't control carry on baggage and many of us could not use overhead bins because of passengers who stowed more than one and often oversized suitcases above, so we and many others had to place carry on suitcases under seat. Attendant on plane totally unhelpful and could have rearranged a few bags to make room but preferred to stay in back of plane and talk. To be fair, rest of flight was pleasant although late due in part to boarding issues."
Cons: "Carry on baggage issues and storage on plane. One aloof and unhelpful member of flight crew."
Pros: "Crew was excellent"
Cons: "Economy was very tight! Seats were uncomfortable"
Pros: "KLM food and service are great"
Cons: "Fewer entertainment options than the delta flight. I got excited with that first flight."
Pros: "The flight crew were kind, polite, and attentive."
Cons: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."
Pros: "2 and 2 seats, all occupied, no distancing."
Cons: "Better seating, boarding from the tail to decrease contact"
Pros: "The entertainment program was exceptional."
Cons: "The crew wasn't very friendly and gave the impression they were tired of their jobs. The afternoon 'snack' pizza disguised as a hot-pocket in a small box was served 40 minutes before landing. This snack wasn't enough and wa served far too late for a flight that lasted 11 hours."
Cons: "My reservation through JustFly did not pass along that I’d paid for seat selection, and it brought along an unexpected checked baggage fee."
Pros: "The seat? Very uncomfortable"
Cons: "The seat for the longest flight could be more comfortable"
Pros: "Nothing. As sucks."
Cons: "Planes auck. Terminal suxks."
Pros: "Crew was very good. Seating was bad"
Cons: "Bigger seats"
Cons: "Air conditioning wa not working. We were in a hub why wasn't the plane switched."
Cons: "Get rid of commuter jets."
Pros: "Crew was good. There was a lot of movies available. A LOT!"
Cons: "The boarding process was the WORST!"
Cons: "Commuter jet—no comfort. No jetway, we were on airplane stairs."
Pros: "Food and staff are great"
Cons: "Small space between seats"
Pros: "The crew was very nice Seats very confortable"
Cons: "Honestly nothing could be done better. Loved it!"
Pros: "yes thank you"
Cons: "all vary good"
Pros: "It s american!"
Cons: "Leave on time! On this round trip there were 4 segments and 3 of the 4 flights were late!"
Cons: "No boarding by zone."
Cons: "British Airways is impossible to get in touch with! We had a 2 hour delays so I missed the connection from London to Edinburgh and now I can’t get ahold of an agent to inquire for standby. So instead I get to wait 9 hours for the next flight out."
Cons: "The plane boarded early. Was not called over intercom. Got to gate 45 mins before plane take off and crew refused to let me board the plane and was unable to exchange my ticket so had to buy a whole new ticket home. Very dissatisfied."
Pros: "Plane was clean"
Cons: "My belongings stolen"
Pros: "On time"
Pros: "We boarded quickly"
Cons: "The plane was freezing!!!"
Pros: "Not much!"
Cons: "Upon arriving to the gate we were delayed 15 min. As the last few people were boarding the gate agents announced there was not more overhead space and we would have to check all bags from now on. I’ve seen this done before but I was very irritated because it seemed as if the gate agents were a little rough with the newly checked bags. As I felt like I didn’t have a choice I checked my bag reluctantly knowing I had a gift for a friend inside and continued boarding. As I boarded I was highly irritated to see more than 5 available overhead spaces for carry ons. I asked the steward why they made us check bags when there was still space and she barely stopped to answer and just said they have a monitor up front that tells them when it’s full. Clearly the monitor was wrong and common sense would lead me to at least take a look before LYING to paying customers. I was very hurt to see the gift I had just bought for my friend was broken when I opened my bag at baggage claim."
Pros: "Boarding was easy and pleasant"
Pros: "Stairs cause me tremendous pain due to a 4 year misdiagnosed ruptured SI joint. Usually, we have no way of knowing that our flight will end with a downstairs walk rather than a ramp. I emailed American Airlines last week but hadn’t gotten a response yet so when they announced that we would exit by stairs, I was almost in tears as I gathered my belongings. To my surprise, American Airlines had a ramp for us to use. I don’t know it it was a coincidence or if they responded that quickly knowing I was on the plane through todays’s technology. I will be a fan and a customer forever."
Cons: "On time, loaded quickly,ramp access to exit the plane."
Pros: "Efficient and on time! Courteous and professional travel assistants. Nice job. Nice new planes too!"
Cons: "Traveling as family of 5 - booked tickets two months ahead and we did not sit together despite me selecting seats when I booked. They were cheap seats so I can’t complain too much but felt that could have been accomplished given the advance booking."
Cons: "Every leg of my journey was frought with issues. From weather delays to maintenance issues. The biggest issue I have is that invariably when I fly American, if I go through Charlotte, is on the whole inconvenient. It takes way to Long to get to a gate when you land. And while everyone is apologetic, I would prefer they didn't have to be."
Cons: "Received an email 6 min after booking from British Airways saying the reservation was cancelled. They are trying to charge me $550 for this cancellation claiming they are not the ones who cancelled the reservation, and that I did. From what I understand the flight wasn't available in the first place and should not have been posted to purchase. British Airways will not take responsibility however."
Pros: "It was a good flight"
Pros: "Great flat beds, entertainment, noise cancelling headphones. Awesome 3 course meal."
Cons: "Could have made the bar area more exciting ... as Virgin Atlantic bars do."
Cons: "No online updates or warning about flights for inexperienced flyers"
Pros: "Movies online you had is always awesome"
Cons: "Space on planes are ridiculous"
Cons: "It wasn't Cathy Pacific operation."
Pros: "Good assortment of entertainment"
Cons: "Delayed so long we missed our connecting fligh. Then we’re left with no hotel room as everything was booked in Miami for the holiday weekend. It was a mess"
Pros: "Good personnel"
Cons: "No individual video screens, no choice of movies - as if we're back in the 1990s! Unheard of for a transcontinental flight! Be sure to bring your own entertainment! Gluten Free breakfast was useless - yoghurt which I couldn't eat + underripe fruit. Be sure to bring your own!"
Pros: "Everything was on time and handled efficiently and courteously. I was pleased with everything."
Pros: "What did you like? The crew was extremely polite and greeted us when we entered the cabin. Willing to assist us if we needed assistance. they got us seated straight away, and we were off, they brought the beverage cart out straight away, offered us a snack of pretzels and a drink. it was pretty quiet on the flight a lot of tired people who just came from an international flight and just wanting to get home. both flights were on time. I haven't one bad thing to say about American Airlines"
Pros: "Everything! Leg room"
Cons: "The touch screen for entertainment was maddening!"
Pros: "The plane was big and comfy to sleep in."
Cons: "Well no snacks but that's costumary these days"
Cons: "I am missing two items that I had in my checked bag and my clothes and belongings were all messy as if it had been gone through. I am very upset that these items were likely taken by whoever went through my bag."
Cons: "Lots of time changes. 1 piece of luggage sent wrong destination."
Pros: "Nothing in particular. They got me there."
Cons: "The usual stuff. Uncomfortable. Worse than riding a bus."
Pros: "Started when 7 am flight from Knoxville was delayed - multiple times until finally at 4 PM there were no options. Nobody with AA saying a single word all this time even when asked. Finally called their customer service line only to learn that I could get on another flight that left in a few minutes. Door was still open but gate agent argued with the lady on 800 line about who could ticket faster. By time they finished arguing the door closed. That began a 14 hour nightmare of bumping between flights and delays and the inevitable lost luggage. Paid for $300 hotel room at Vancouver that I will get to stay in for 4 hours. Will NEVER fly American again"
Cons: "Service, poor rebooking process, lack of communication."
Pros: "The crew was great."
Cons: "One of the worst flights ever. The plane was jammed. My seat was in row 20, directly across from the lavatory. The light was one every time they opened or closed the door. I had people standing right next to me with their rear ends in my face. The plane would be fine for a short trip with that many people and such small uncomfortable seats (and I am a little person 5'1"). But to put that many people on a "cattle car" for a 6 hour flight... no bueno. Also, I could not check in online to get seats and I wasn't able to upgrade. My husband was stuck 13 rows behind me. Worst flight ever."
Cons: "Everything was great."
Pros: "Swift boarding."
Cons: "Prices, of course. No one wants to pay the prices. My company is small and we check pricing all the time."
Pros: "On time"
Pros: "She was absolutely marvelous. So friendly and professional. A welcome change to most encounters with with AA employees."
Pros: "All flights were on time and the flight each way was very quick."
Cons: "It was excellent!"
Pros: "Flight on early and arrived early."
Cons: "Food options. None offered not even some pretzels."
Pros: "lousy crew"
Pros: "Friendly crew."
Cons: "No wifi or in flight entertainment."
Pros: "The seats were spacious"
Pros: "The flight crew was great, and the Pilot kept us informed about the weather patterns and eta."
Pros: "Crew is friendly. Flight is on time. Nothing is surprise"
Cons: "The headset plug outlet were not fitting well (very loose) and provide very poor connection. Toilet is dirty after awhile and always busy."
Cons: "Crew was not nice and friendly."
Pros: "On time departures and landings"
Cons: "Food was horrible! Vegetables so overcooked they were almost liquid. Overly salted. Best thing was Chobani yogurt... pre done by Chobani."
Pros: "The crew was exceptionally nice."
Cons: "Advising passengers in a timely fashion about weather delays. Left for air post @ 3:15 for a 5:58 flight. When I got to Newark I discovered my flight was delayed. Left the party early, which was reason for trip to sit in airport for hours. I generally fly Jet Blue & I definitely will stay with that airline. Second experience & last one with United. Paid $25 extra for a roomier seat which I never have to do with Jet Blue."
Pros: "Very pleasant staff food was pretty good"
Cons: "No complaints"
Pros: "I always enjoy the staff; they are always pleasant."
Cons: "Not being told about the 3 hour delay until I was already at the airport."
Pros: "Legroom coffee and snacks"
Pros: "No surprises. Always informed of what comes next."
Pros: "Lost my baggage at San fransico and your connecting flights give you 30 min at most to get across an entire airport honestly I was so mad at the end when I finally got my bag I was missing a wheel of all things just poor organization for a business that takes in as much revenue as United does"
Cons: "The flight attendant was unusually pushy about the emergency exit. I am a military member who is fit and flys in the emergency row as much as possible. The attendant threatens to move me because I didn’t know what section of the aircraft the overwing exit was located."
Pros: "Fast and friendly staff from check in to landing. Southern folk don’t rush you and actually listen to consumers concerns."
Cons: "None...nice, short flight"
Pros: "787 is starting to show its age but efficient and comfortable 3 3 3 seating. Reasonable as you can expect crew., do the minimum required."
Cons: "Entertainment systems have dated material, too censored, required resets mid flight. Food was abysmal to say the least."
Pros: "Friendly crew"
Cons: "The plane was coming from the hanger and we departed over 2 hours late because we had to wait for a tug to get the plane to the gate."
Pros: "Friendly flight attendant in back of cabin,"
Pros: "Very smooth ride from take off to landing"
Pros: "Accommodated me with a hote and food voucher"
Cons: "Had to stay overnight, 6 am flight the next day is delayed. Still haven't left original airport."
Pros: "boarding, flight attendant very nice"
Cons: "narrow seat, small aircraft"
Cons: "Air lines can't keep a schedule."
Cons: "Purchased a non-stop flight leaving at 530 and arriving at 6:30 pm. After flight was pushed back to 830 pm departure, it was pushed back again to 1130 pm departure and 1230 am arrival. Rebooked through connecting flight and arrived at midnight."
Pros: "No surprises."
Cons: "There were no music channels, audio is limited to podcast and ebooks."
Pros: "I know that they've been in the news a lot lately for poor decisions, but everybody from the check-in counter through the flight crew were fantastic. I had a service dog with me, and they upgraded someone from a window seat in economy to allow me and the dog a window seat (rather than the middle seat we had been assigned)."
Pros: "Non stop"
Cons: "Plane was small for a2:55 flight"
Pros: "On time - small plane. Ground crew performed well"
Pros: "Snacks were good for a short flight"
Cons: "Flight was delayed and overbooked. It wasnt the first time the flight was delayed. Flight going was also delayed. Attendants seemed to be in a bit of bad mood but were overall ok i guess. It was a short flight so it didnt matter."
Cons: "I didn't realize how you can no longer be accommodated without being charged for everything."
Pros: "Friendly staff"
Pros: "Get to Denver, they tell me I don't have a seat, they asked me if I wanted to fly out the next day because they over booked met three other people who had been there for 10hrs because they did the same thing to them! One girl told me they told her it was because we paid less then other people! A nice couple stayed so I could come home. I was pissed! My daughter flew into Houston, the flight was late getting in to LA, by two hrs, missed her connecting flight to San Luis Obispo, her sister had to drive down 4hrs to pick her up and drive back because she had work! Not happy!!!!"
Pros: "Everything was on time."
Cons: "Despite wearing a down coat, scarf, and hat, and holding my bag in my lap, I was freezing cold the entire flight. This was after the flight attendant let me move towards the back of the plane so I could be warmer than sitting up towards the doors. A December 6am flight with no heat? Ridiculous!"
Pros: "Boarding was quick"
Cons: "Intercom anouncements on late night flight. Way too many about the ball game"
Cons: "I didn't make this flight."
Pros: "Crew was pleasant and helpful."
Cons: "This was not an Austrian airlines flight. It was a flight bought out by American Airlines. I had to wait in two different check in lines at IAD to figure this out."
Pros: "Steward was nice."
Cons: "To little of a plane for the flight"
Pros: "Ease of check in with a stream line flow"
Cons: "the TSA check a bit delaying but okay over all"
Cons: "Delayed 5 time and change plane 3 times"
Pros: "Normal things"
Cons: "Making us wait for 3 hours to take off. Did not offer anything in denver."
Cons: "I did not go to Edmonton, and was not notified. They placed me on a non stop from Vancouver to Chicago. It was lucky that I caught the change."
Pros: "Staff and timeliness of flight."
Cons: "1) Seats barely recline beyond 90 degrees. 2) Food was unimpressive. 3) Paying for cocktails on a long haul flight is absurd. 4) Instructed to "download a ridiculous app" for entertainment. 5) finally downloaded stupid app but didn't have my laptop available as it was in checked baggage so tried to watch a bad movie on my IpHone...??? 6) Outlet to plug my power sources for mobile devices into was not functioning."
Pros: "The crew was competent"
Pros: "Crew was honest. Provided ice water."
Cons: "Prop plane didn't have air conditioning (flight 4989) thank God it was only 45 minutes and FA provided ice water."
Cons: "Flight cancelled due to weather at ohare despite the fact that many other flights were still going. First delayed, sat around for hours, then cancelled almost 3 hours post scheduled departure time. No hotel voucher provided. Rebooked, but not done correctly so when I tried to check in, it was discovered that I didn't actually have a rebooking, requiring additional calls and second rebooking."
Pros: "Easy process with no delays"
Pros: "Pilot was very nice!! Co-pilot too!!!"
Pros: "Friendly, attentive staff. Great seats with plenty of leg room."
Cons: "My flight to Dulles was delayed and I would have missed my connecting flight to Houston. I revised my flights to American. No alert from United that I would miss connecting flight due to delay"
Airlines flying from Knoxville to Croatia have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Knoxville to Croatia
Masks required on board, masks provided on flights from Knoxville to Croatia
Social distancing seating
Middle seats unavailable to book on flights from Knoxville to Croatia
Testing for antibodies, testing for symptoms for flights from Knoxville to Croatia
Waiving of change fees. Search flexible flights from Knoxville to Croatia