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TYS - GTF

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Great Falls
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Top airlines flying Knoxville McGhee Tyson to Great Falls

Scores according to KAYAK customer reviews

7.9
Delta
Overall score based on 28,925 reviews
8.1
Boarding
7.8
Comfort
8.5
Crew
7.8
Entertainment
7.5
Food
Airline reviews

Pros: "Great crew."
Cons: "Nothing!"

Cons: "delay due to lack of deicing equipment"

Pros: "The crew were awesome and friendly, both in the air and on the ground."
Cons: "Delta communicated no reasoning for delaying our flight three hours. They also did not update estimated departure times even when it was clear we would be delayed multiple times because the plane was not at the gate, the crew were not in place, and the pilot safety checks had not occurred."

Cons: "Had to check my bag yet others brought on two bin sized pieces. Had to get seat assignment at the gate and rep was rather abrupt with instructions. Smell of fuel in the cabin. In last row which was uncomfortable"

Pros: "Fast service and precise timing"

Pros: "Nothing"
Cons: "Everything"

Pros: "Crew were great, on time, helpful, friendly."

Pros: "The flight attendants were amazing. 12 people had a connecting flight and they brought a shuttle bus. You dont see that kind of service any more 10 stars for that"
Cons: "Super small plane."

Pros: "Crew was awesome. Movie was awesome. Delta always comes through."

Pros: "I love that they have food on long flights and I get an hour of free WiFi because I have T-mobile."
Cons: "Small seats but I’m tall so I have to live with it."

Pros: "the worst thing that I've traveled in my life I do not travel again by delta 3 hours without food and without taking or water we were not given that service is the worst its employees are a disaster"
Cons: "the worst thing that I've traveled in my life I do not travel again by delta 3 hours without food and without taking or water we were not given that service is the worst its employees are a disaster"

Pros: "Yravelling goes well when workers are competent and organized."
Cons: "Boarding front to back seems counterintuitive. People carrying 2 bags appear more hassled bumping through people to get to their seats further. Ack"

Cons: "Sat on the tarmac for 20 Minutes, after taking off late. Arrived to my connecting gate 10 Minutes prior to scheduled departure with no delta attendants in sight and watched my plane sit at the gate and pull away with no way to get on board. Now I’m waiting unnecessarily for 4 hours on another flight."

Pros: "Comfortable, not-overstuffed plane, friendly crew, excellent service, lots of good food & snacks. Travel as it used to be."

Cons: "Severe delay"

Pros: "Waited for me"
Cons: "Damaged my suitcase upon arrival"

Cons: "Late with no information"

Cons: "Nothing"

Pros: "It was very good flight"

Pros: "Nothing"
Cons: "Before was better no now"

Pros: "On time. Clean."

Pros: "They went out of their way provide flight and status updates. Had to gate changes in Atlanta but they kept everybody informed."
Cons: "The gate changes in Atlanta, of course. Two gate changes?"

Pros: "Boarding and staff were excellent. Plane was clean."
Cons: "I was unhappy with the seating arrangements. I could not upgrade my seats because I booked through a third party. If I’m willing to pay for my upgrade then it should be allowable. I don’t like seating in the rear of the plane!"

Pros: "Delta agents rerouted me in face of weather problems in Southeast so as to allow me to make my LAX to Sydney flight. Well done."
Cons: "Not enough leg room in Economy. I lucked out on transpacific leg with an exit row seat, everything else tight. Movie choices kinda limited and very US."

Pros: "Everything went well...on time, quick boarding and free gate check of bag."

Pros: "Everything went smoothly."
Cons: "The row I chose for a seat was next to the bathrooms. Those seats don’t recline. Found it it’s very hard to sleep sitting upright. That made the flight and the first day of my international trip difficult. It would be nice for the sites seat selection feature to include such nfo on seats. I paid nearly $2000 for a shitty seat."

Pros: "Outlets to charge your phone and watch movies."
Cons: "It wasnt specified which terminal to go to Aeromexico or delta. Going both ways. I had to pay a 40 dollar taxi to get me to the correct terminal .5 a mile away. And leaving in the early morning it was too dark and they convinced us it was unsafe and a 35 min walk. It’s def would be that long of a walk in Mexico since we had no idea where we were going."

Pros: "Having just exited the AeroMexico flight that came across as unprofessional, it was refreshing to get on a Delta flight. It was not really exceptional, but it met my expectations. The Delta agent on the telephone on the day before our flight WAS exceptional, as she tried valiantly to get us checked in to a flight that had been changed (by Aeromexico) several times. Delta was also exceptional in helping us retrieve our luggage after AeroMexico lost it."
Cons: "The noise by the engines in the back section on the Delta flight was rather unbelievable. As a physician, I think it was likely physically damaging to our hearing. If this interior aircraft noise can’t be avoided, I think earplugs should be offered to passengers in those seats."

Pros: "This small craft flight was tight but friendly and comfortable"

Pros: "The EXIT seat with nothing in front of me."
Cons: "The non-ability to pre book seating. Assignment not available until arriving at departure gate. No entertainment."

Pros: "Smooth, quick and comfortable flight."

Pros: "Crew was very helpful."
Cons: "Food was terrible and check in can be more organized."

Pros: "Flight was on time, boarded quickly and efficiently. Staff were nice enough but all business."

Pros: "On time departure; staff friendly; no security delays other than TSA now requires taking tablets out of luggage. Almonds instead of peanuts is a welcome change."
Cons: "Leg room on the regional jets. If the airlines narrow the space between seats any more, I will not fit into the seats. I am not overweight, just tall (6’4”). Luckily, the person in the seat in front of me did not recline their seat."

Pros: "Great help from gate agent when a delay in connecting flight would have missed the last flight. Agent put a great new agent it together better than the original."
Cons: "Delta is the best"

Pros: "Plane is great. Comfortable."
Cons: "The staff at the gate at LGA were not too friendly."

Cons: "The boarding process was chaotic, half the time the staff did not use the PA system. They were not clear on who needed to do a passport check. Started to read names off then just gave up and said "a lot of you""

Pros: "It was wonderful to have a non-stop from Rome to Atlanta. The flight was comfortable and punctual. The in-flight entertainment was very good and helped pass the long flight."
Cons: "I liked the complimentary beverage service and many meal and snack interludes, although the food was sub par, especially the snack. I don't know how you can mess up crackers, but they were terrible, even slathered with the accompanying marinara. Also not sure that I ever met a shortbread cookie I didn't like until this trip; why lace it with artificial strawberry flavor?"

Pros: "Cabin crew was wonderful. The food was exceptional."
Cons: "The infotainment system was a little spotty."

Pros: "gate and plane staff friendly, smiling and helpful."
Cons: "Uncomfortable seats, no cabin service on short flight, no power in seats."

Pros: "Staff was amazing! Very friendly and accommodating. We were traveling with a two-year-old and they moved us to first class to give extra room for the car seat."
Cons: "Lots of turbulents. The plane was smaller so they asked me to check in my carry-on as we were boarding. No issues getting my luggage back."

Cons: "Our flight was originally scheduled for departure at 7:45 PM. We got an alert stating that the flight was going to be delayed but we were already almost to the airport when I received the first message on my smartphone. We received three additional alerts making our total wait time at the airport 5½ hours before we could approach the gate and board the aircraft. Seating in immediate gate area was not comfortable. Boarding was chaotic at best with very little control and guidance provided by Delta staff. The audio over the PA system was difficult to decipher much of the time. The only other available boarding status information was presented on the screens stationed near the gate and indicated PREMIUM the entire time during our boarding process and was never updated. We literally had to scramble through the crowd to get to the gate desk and get our boarding passes validated so we could board our flight with our group of passengers. Our seating on board the aircraft was thankfully good which is why I rated Comfort as Okay. We were saddled with one more delay after the flight left the gate and taxied briefly down the runway and then sat there for almost an hour. My suggestions to improve customer satisfaction based on my experience would include the following 1. Provide extended alerts for passengers travelling especially if the anticipated delay is known to the airline more than 2 hours before scheduled flight time. 2. Improve seating in the waiting areas near all Delta gates. 3. Re-orient all staff in proper boarding process and utilizing all available resources properly to provide clear and intelligible (not speeding) overhead audio messaging and current boarding status prompts on displays. 4. Maintain or replace audio equipment if necessary to help improve quality of audio messaging in all boarding areas."

Pros: "Nice crew; with sincerely smile and attentions during all flight. The dinner was delicious... and very very important... puntual trip"

Pros: "The crew was great on both Korean air and Delta. Very helpful and polite, with several going the extra mile"
Cons: "I'm tall, so I'd like bigger seats, but I guess that can't be helped much without a price increase"

Pros: "Boarding and deplaning were efficient. Crew was good. Seats were comfortable."
Cons: "Seat was near the restroom and there was an odor for the second half of the flight. Issues with the A/V - hum in the headphones and the touch screen only worked intermittently. Cabin temperature was a bit cold."

Cons: "The flight was delayed for 13 hours, the airline (delta) made no effort whatsoever to remedy the adverse effects of this delay. They were even charging for snacks on the flight. A horrific experience throughout."

Pros: "Crew was efficient and friendly."
Cons: "I was seated in toddler central with one squirming next to me and the one ahead of me that thought her seat was a rocking chair. She banged my knees til.mom finally told her to quit."

Pros: "Smooth flight, fairly comfortable seats in economy with adequate legroom (and I have long legs), flight attendants actually smile and are polite."

Pros: "Crew service was excellent"
Cons: "Poor leg space"

Cons: "Less people because of COVID"

Cons: "Make sure all passengers can watch movies"

Cons: "Flight attendent looked tired and over worked. They were rushing to give service and collect trash before fi ishing meal. Flight attendent who served us, might be tired so she missed the entire row to serve and a other fmight attendent already started collecting trash. She went back and got us food"

Pros: "The crew in first was very helpful."
Cons: "vegetarian food on first."

Cons: "Na"

Pros: "Smooth landing!"
Cons: "Late 30”"

Pros: "United flight more seat room than LH international flight. Crew much friendlier and more accommodating."
Cons: "NO ONE sent me the United check in info, so I did not have the flight number. I had to get help in Munich from Passport Control. LH flight from Koeln unfriendly LH crew."

Pros: "Very pleasant staff food was pretty good"
Cons: "No complaints"

Pros: "Nothing"
Cons: "I thought I booked with ANA, but it was actually United. Plane and crew all United. I expected domestic flight would be United but international flight would be ANA. Many people didn’t have seats until last minutes, no explanations, desk clerk was not helpful at all and had attitudes. And Food was terrible!!!"

Pros: "I always enjoy the staff; they are always pleasant."
Cons: "Not being told about the 3 hour delay until I was already at the airport."

Pros: "This airplane was older and it seemed there was more leg room than on other planes I've ridden on. I'm 5'11 and my husband is 6'4. This was really appreciated. Nice attendants. Boarding was orderly the different groups waited in rows. Older gentleman greeted us with Merry Christmas as he took our tickets. Overall nice feeling."

Cons: "United wifi entertainment system was not operational."

Pros: "No surprises. Always informed of what comes next."

Pros: "Lost my baggage at San fransico and your connecting flights give you 30 min at most to get across an entire airport honestly I was so mad at the end when I finally got my bag I was missing a wheel of all things just poor organization for a business that takes in as much revenue as United does"

Cons: "The flight attendant was unusually pushy about the emergency exit. I am a military member who is fit and flys in the emergency row as much as possible. The attendant threatens to move me because I didn’t know what section of the aircraft the overwing exit was located."

Cons: "Long delay in Knoxville because of atc clearance issues and there is not much to do in the terminal. Only give snacks and water would of rathered a sandwich"

Pros: "Good service."
Cons: "The website is pretty bad, not user friendly. Took several times for things to take, and was a frustrating experience. Luftansa's website. Not United."

Pros: "Friendly flight attendant in back of cabin,"

Pros: "Very smooth ride from take off to landing"

Pros: "Accommodated me with a hote and food voucher"
Cons: "Had to stay overnight, 6 am flight the next day is delayed. Still haven't left original airport."

Pros: "boarding, flight attendant very nice"
Cons: "narrow seat, small aircraft"

Pros: "We really enjoyed the bassinet for our 10-month old son who slept the entire flight. Crew was very helpful in setting it up for us."

Pros: "On time and comfort"

Cons: "Purchased a non-stop flight leaving at 530 and arriving at 6:30 pm. After flight was pushed back to 830 pm departure, it was pushed back again to 1130 pm departure and 1230 am arrival. Rebooked through connecting flight and arrived at midnight."

Pros: "Non stop"
Cons: "Plane was small for a2:55 flight"

Pros: "On time - small plane. Ground crew performed well"

Pros: "Snacks were good for a short flight"
Cons: "Flight was delayed and overbooked. It wasnt the first time the flight was delayed. Flight going was also delayed. Attendants seemed to be in a bit of bad mood but were overall ok i guess. It was a short flight so it didnt matter."

Pros: "Friendly staff"

Pros: "Belize City airport is tiny and easy to get through. They also board passengers through the front and back of the plane to speed things up."
Cons: "Waited 40 minutes to pull into our gate in Houston, which put us in a bit of a bind to get through security and onto our connecting flight. The next flight was overbooked and crowded."

Pros: "They let people get on with oversize bags when sequence 4&5 get on there's no room left"

Pros: "Get to Denver, they tell me I don't have a seat, they asked me if I wanted to fly out the next day because they over booked met three other people who had been there for 10hrs because they did the same thing to them! One girl told me they told her it was because we paid less then other people! A nice couple stayed so I could come home. I was pissed! My daughter flew into Houston, the flight was late getting in to LA, by two hrs, missed her connecting flight to San Luis Obispo, her sister had to drive down 4hrs to pick her up and drive back because she had work! Not happy!!!!"

Pros: "The crew on the plane was excellent. Handled communication and our delay very well. Things changes once we were off the plane."
Cons: "Technical difficulties happen but once we had to deplane the communication has been about non-existent. I'm just glad that I don't have to get a boarding pass for a connecting flight like a lot of others on the flight."

Pros: "Everything was on time."
Cons: "Despite wearing a down coat, scarf, and hat, and holding my bag in my lap, I was freezing cold the entire flight. This was after the flight attendant let me move towards the back of the plane so I could be warmer than sitting up towards the doors. A December 6am flight with no heat? Ridiculous!"

Pros: "Comfortable seats, decent drink options"
Cons: "Boarded late. There were no seats at the gate so everyone had to just stand around waiting to board. No announcement or apology. Took 25 minutes after we landed for the first bag to come down the chute at baggage claim. My first class dining options were chips, pretzels, or a banana. Short flight but still."

Pros: "Crew was fantastic as they suffered through the continual delays with us."
Cons: "flight suffered a 2-1/2 hour mechanical delay in departing Houston. We arrived at EWR around 6:30p. Took a long time for baggage carousel to start dropping bags, and then we discovered there were none for our flight. we had to go to baggage claim to retrieve, as for some unbeknownst reason they arrived far ahead of us."

Pros: "I enjoyed an on time departure and early arrival."

Pros: "Steward was nice."
Cons: "To little of a plane for the flight"

Pros: "Ease of check in with a stream line flow"
Cons: "the TSA check a bit delaying but okay over all"

Cons: "Delayed 5 time and change plane 3 times"

Pros: "Nice crew and easy boarding"
Cons: "Got bumped a lot having seat next to aile but still more comfy then first flight. Had more room to stretch out."

Pros: "Normal things"
Cons: "Making us wait for 3 hours to take off. Did not offer anything in denver."

Pros: "The crew was competent"

Cons: "Flight cancelled due to weather at ohare despite the fact that many other flights were still going. First delayed, sat around for hours, then cancelled almost 3 hours post scheduled departure time. No hotel voucher provided. Rebooked, but not done correctly so when I tried to check in, it was discovered that I didn't actually have a rebooking, requiring additional calls and second rebooking."

Pros: "Loved the Great Falls airport!! Who goes to an airport that has leather couches that you can lay down on and take a quick nap!! Beautiful airport!!"

Pros: "Easy process with no delays"

Pros: "Crew was great, captain was a comedian. Pretty sure he broke the speed limit getting from Denver to OKC (95 minute flight took just about 67 minutes. Hey, the pilot told us he was going supersonic) no complaints here. Again, great entertainment, flight didn't last long enough to enjoy the free wifi entertainment."
Cons: "This was a 6 person row plane. As such, with three on each side and more people front to back, I lost leg and shoulder room. At 6'4" & 280 with size 14 feet, you notice these things."

Pros: "Crew"
Cons: "I think that after first class they should load the plane from the last seat forward for ease of getting to the back seats"

Cons: "Unfortunately I am writing this letter to express my concerns and frustrations toward your stewardess on flight 1050, they were aggressive and condescending. A customer ask if they were serving drinks the male stewardess waved his hand and seemed quite annoyed and stated " mam what do you want to drink". In addition he would walk down the aisle and give you three wafer cookies , I'm wondering why three???? That's because he wanted me to pass them down as if I was in an assembly line rather than handing each customer a cookie. He walked through the aisle with water and never asked if anyone if they would like water. It was almost like he was annoyed at everyone in sight . I have never experienced such behavior on flight. I flew Unites AIrlines plenty of times and NEVER experienced this. The other customers in my row expressed their frustration with the unkindness of treatment during the flight. I understand it's a very hectic weekend with the holiday but there was absolutely no reason to experience such behavior. My party will not be looking forward to using united again!"

Pros: "Pilot was very nice!! Co-pilot too!!!"

Cons: "Although it did not happy to me personally, one of the flight attendants had a bit of an attitude towards several other passengers."

Read more about Delta
COVID-19 information

Safety measures for airlines flying from Knoxville to Great Falls

Airlines flying from Knoxville to Great Falls have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Knoxville to Great Falls

Mandatory masks

Masks required on board, masks provided on flights from Knoxville to Great Falls

Social distancing seating

Middle seats unavailable to book on flights from Knoxville to Great Falls

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Knoxville to Great Falls

Book cheap flights from Knoxville to Great Falls

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