The sold out flight to air New Zealand. Had to purchase bags again even though already purchased.
After 3 flights on Air NZ we were very impressed by their service. Comfortable seats, great inflight entertainment system, decent food and very friendly cabin staff.
We had 2 middle seats, which was less comfortable, but it was my fault for not choosing seats earlier.
It was operated by air New Zealand so the service was top notch once I was able to resolve all other issues boarding.
We had a flight bought on virgin Australia and operated with air New Zealand. The air New Zealand part was all great plane boarding etc, the horrible part is that we bought baggage allowances with virgin and they never transferred the information to air New Zealand. So there I am from the USA in a foreign country boarding a flight being asked to pay 500 nz dollars for a few kilos when I had already paid for it. Having to produce emails and payment information on something I had done months in advance. Overall I won’t recommend virgin next time I’d book directly with air New Zealand
Friendly and helpful staff
No WiFi or outlets on aircraft
Charged us for baggage, even though the flight was international and clearly stated on their website international flights included baggage. Had to pay more than we paid for our flights just to check a bag.
|Flights Arrive in||Nuku'alofa Fua'Amotu Intl|
|Flights Depart from||Newark|
|Airlines||Air New Zealand|
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