Find cheap flights from North Dakota to Milan from $1,349
Round-trip
1 adult
Economy
Fri 4/21
Fri 4/28
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Good to know
Low season | February |
|---|---|
High season | July |
Cheapest flight | $1,349 |
Average price round-trip | $735 |
Good deal round-trip | $469 |
Good deal one-way | $331 |
Best time to beat the crowds with an average 4% drop in price.
Most popular time to fly with an average 28% increase in price.
Flight from Fargo to Milan
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FAQs for booking flights from North Dakota to Milan
Top 5 airlines serving from North Dakota to Milan
Scores according to KAYAK customer reviews7.9
DeltaOverall score based on 29333 reviews
8.1Boarding
7.8Comfort
8.5Crew
7.8Entertainment
7.5Food
Airline reviews
Pros: "One flight attendant was adamant about a passenger across from me, covering his nose AND mouth during the flight and constantly checked to make sure he was following the rules."
Cons: "The safety instructions portion of the flight was not thorough. They just held up the large card and stood there. No true demonstration which was important to me as I was sitting in the emergency exit row."
Pros: "One flight attendant was adamant about a passenger across from me, covering his nose AND mouth during the flight and constantly checked to make sure he was following the rules."
Cons: "The safety instructions portion of the flight was not thorough. They just held up the large card and stood there. No true demonstration which was important to me as I was sitting in the emergency exit row."
Cons: "More cushion in exit row seats."
Pros: "These Comfort+ seats had the most legroom of any airline (Delta, JetBlue, American etc) short of Business class that I can remember in my adult life!"
Cons: "delays, delays yuck"
Cons: "I upgraded to Premium+ and it did not feel like an upgrade from a comfortability standpoint."
Pros: "The crew was nice!"
Cons: "It was a good expiriance traveling with delta!"
Pros: "Crew was amazing, flight was much more comfortable. Nice selection of drinks."
Cons: "The snack on the flight was brioche with a Cajun spread. The bread was great but the spread was too spicy for my tastes."
Pros: "Friendly crew."
Cons: "A bit bumpy"
Pros: "Nothing"
Cons: "Nothing"
Pros: "The entire thing, food, service, and ..."
Cons: "More room in each seat"
Pros: "food and service was amazing"
Cons: "delay in seattle caused a loss of a whole day of my holiday. VERY UNHAPPY"
Cons: "The “newbies” were excited and loud, the main attendant was very.long.winded.every.single.time.she.spoke."
Pros: "Very nice lady as part of the crew, always a cheering moment for passengers."
Cons: "The plane was not clean. Peanuts on my feet area, plastic bag in backseat pcket."
Pros: "Awesome prompt and courteous service."
Cons: "Nothing"
Pros: "Attendants, food and entertainment very positive"
Cons: "Seats reserved online no where in system. Everyone seemed to be in zone 3 or at least decided to stand in line."
Pros: "Overall, the flight was great but the crew was so nice. We would love for the chairs to be more comfortable to support sleep on these long flights."
Pros: "food was great. the plane was very comfortable and i also like the fact that there was free movies and wifi inside the plane"
Cons: "Flight delayed on runway in NY for 90 minuted"
Pros: "There were actual meals served on the flight. They were pretty good. Free movies available."
Cons: "There was one cranky flight attendant. The seats don’t recline quite enough to be able to sleep."
Pros: "Pilot was courteous, pleasant and kept us informed of flight status."
Cons: "The schedule was not good and I was needed to take later flight than I ordered."
Pros: "The flight was very smooth and the landing also was very good. The selection of movie are plenty."
Pros: "Smooth flight; on time; easy check-in"
Cons: "Food was o.k., but not great"
Cons: "Not enough entertainment. Movies and TV series are old. There was a crew member when I came on board that was a bit rude and sarcastic."
Cons: "The connecting flight from Atlanta to NY was rescheduled for an hour and fifteen minutes later, boarding for the delayed flight started late, closed doors were another 20 minutes late, spend another hour or so waiting for confirmations, during which no AC is on because of a malfunction on the plane with the electricity unit. Due to rough air conditions, no in-flight service, or very limited one - and all of those are fine by me, and not the airlines' fault at all. But then, during all these unexpected conditions, I can't even use the in flight entertainment system as i use Bluetooth earphones, and to get earphones I have to buy them for 2$. To earn excellent service, inspite of all the delays, AC malfunction and unpleasantness all you had to do was give those 2$ earphones for free. I have another flight with SkyTeam coming up and I do hope it won't be as unpleasant as it is a much longer flight."
Pros: "Nothing"
Cons: "Platinum member. Flying with gold colleague. He was upgraded. I was 1 on the list, wirh 3 openings. Asked gate agent, and she said just take my seat. Asked attendant, she said same. So spent flight in last seat in back next to bathroom, while 2 comfort + seats were empty. Did not feel like a valued customer."
Cons: "Customs never to hire more agents to work in the early mornings."
Pros: "Everything is good except our lunch as described below."
Cons: "They ran out of chicken breast in our lunch packages, so the stewardess went back to get it. After 10 minutes she still did not show up, we turned on the help light, and still no one came. Finally she passed by and we reminded her the 2 chicken breast lunch packs, she said : "Sorry, I've forgotten about them" and ran back to get them for us."
Pros: "Efficient boarding"
Pros: "Flight attendants were pleasant."
Pros: "First class service and seats"
Cons: "Lost my bag... very frustrated. Nobody at the baggage claim would give us an answer, they said there might be more bags coming... Then they ran away. We finally wind up at the last bag office and they began the process... We still are waiting for our bag, 14 hours after reporting it missing."
Pros: "Super friendly staff and on-time flights. Love the TV, movies, wi-fi and snack goodies!"
Pros: "Love the free movies and individual screen, and the new seats are more comfortable"
Cons: "That it wasn’t 1970, with full meals and more leg room"
Pros: "Direct flight, on time, friendly crew, smooth flight"
Pros: "I told the crew I had a short connection time at a far terminal and I was worried because my seat was in the rear of the aircraft and they were able to move me up closer to the front to ensure I got off the aircraft quickly to make my next flight. That was amazing."
Pros: "Not much to like"
Cons: "Poor customer service, panicking customers for nothing and just general lack of consideration for paying customers. Definite turn off to Delta. Not planning to use this airline agaon"
Cons: "Barking dogs. 4 around us! Middle seat."
Cons: "They moved me from my carefully selected seats to a row that would not recline. My flight was miserable!!!"
Pros: "Despite small aircraft, boarding was fast and easy. On time departure and arrival. And quite clean aircraft despite a very fast turnaround. And Biscoff!!!! Delta's free wifi for messaging is a nice touch, as is free in-flight video. In-flight music would be nice, too. Doesn't hurt to ask :)"
Pros: "People"
Pros: "I ran from B terminal to E terminal to catch the flight and as soon as I sat down, the flight attendant offered me a cocktail as she could see I was out of breath"
Pros: "Nice plane, smooth flight, flight was on time in spite of the disaster in Houston."
Cons: "Well, even United brings a tray of waters on the short flight from Portland to Redmond. Hard to believe it was impossible to serve some drinks on this 1 hour fairly empty flight from Seattle. Also, when taking off the plane surged and slowed several times. I had to wonder if the pilot was in training?"
Pros: "Nothing"
Cons: "I'm a frequent flier and was treated poorly, seated in the last seat and last row despite paying more than $1,000 on ticket. Awful."
Cons: "Got stuck for two hours sitting in the plane because the computer systems went down."
Pros: "Excellent service"
Pros: "movie choices are great"
Cons: "the people sitting behind me kept talking about dying from the aircraft, it makes me uncomfortable."
Pros: "Getting to China, albeit two days late."
Cons: "The fact that the lack of knowledge regarding international travel visas by the counter staff and supervisor meant that two days of the vacation were lost. Upon arrival in China the 144 hour travel visa was granted with no problem within minutes, but the U.S. staff was completely befuddled by the possibility. The interrogation was completely stressful and resulted in a reschedule of the original flight and during the second attempt at flying even an email from the U.S. consulate with a link to the Shanghai/Chinese government immigration site was deemed "not official enough". i will be expecting proper compensation. I was once given an $850 travel voucher for voluntarily giving up my seat, and was flown first class to Hawaii, given 4 star accomodation and then flown first class on to China within 48 hours. This was an involuntary bump from our chosen flight time, all because of a lack of knowledge about current visa regulations and international law on the part of the check in staff. We have been loyal Delta users for over 15 years, and this was the biggest blunder ever. Also humiliating and extremely frustrating, stressful and a big problem with fulfilling our travel plans between son and father."
Pros: "I love the new entertainment sysem"
Cons: "Only one service on such a long flight? Should have done a second beverage service."
Pros: "Delta fed us so well. They made sure we were as comfortable as possible. The flight attendants were nothing short of kind and always smiling. Even the pilot was very ethusiastic over the intercom before the flight. He made jokes and everyone laughed. In fact, it was the most I've ever heard from a pilot on any flight in my life. I would rate this the best flight I've ever had. Thanks, Delta!"
Pros: "Smooth ride. Delta got everything right from takeoff to landing."
The flight was delayed. Don't recall much else, as the flight was short and I slept through most of it.
The plane was 1 hour late and I missed my connection flight🥲
Working outlet at the seat would have made it better
The in flight display for entertainment was very bad. There was something wrong with the touch screen. Another passenger in the same row had a similar experience. The continuation of technical problems were quite disappointing. I paid extra money to choose to fly with this carrier and it was definitely not worth the cost. I would suggest to roll the dice with a different company.
Great staff. Check-in was a nightmare.
Cons: "seats were very uncomfortable"
Pros: "New spacious plane, great crew, comfortable seats, good wine and partiffs. Anything thing is better than flying over priced crappy American Airlines and will avoid giving them a cent anytime I can. Lufthansa did a great job."
Cons: "I kid screamed all-the-way across pond all night. Maybe next force the parents to calm child down. Tough situation and had to really address that issue."
Pros: "Amazing crew and service! They are the best!!"
Cons: "Amazing crew and service! They are the best!!"
Cons: "First flight delayed, missed flight to SF, stuck in frankfurt. A hotel is not adequate compensation"
Pros: "Great crew. I love Lufthansa. I just wish there was more room for my legs."
Cons: "More leg room!"
Pros: "Smooth flight."
Cons: "More leg room."
Pros: "Crew was good"
Cons: "No entertainment at all, food was bad"
Cons: "The flight was 3 hours late"
Pros: "The crew was very accommodating. Entertainment was good."
Cons: "I wasn't aware beforehand that I could request a dairy free meal."
Pros: "Same as above same as a bove"
Cons: "Same as above"
Pros: "Staff was friendly and service was on a exceptional level"
Pros: "Flight info from Kayak was excellent and up-to-date, more so than the airlines."
Cons: "I did not like the fact that I was not on this flight."
Pros: "Arrived safely; good selection of movies; sound reasonable."
Cons: "Departed and landed late; virtual no assistance in close connections; even though I paid for economy plus, the seat was terribly uncomfortable and did not properly recline; overhead cabin storage was limited and even did not easily accommodate carry on luggage; food was served cold and unreasonably small dinner and breakfast."
Cons: "The list of movies was poor"
Pros: "What is not to like? I was pleasantly surprised by the Munich airport ground crew and it didn’t stop there! We boarded promptly and efficiently. Once on the plane, service was excellent and the food and drink options were delicious! The entertainment selections were intriguing and engaging. At the end of the flight, we cleared the plane quickly and we’re given adequate directions to customs. It was a great experience."
Cons: "Nothing, the experience exceeded all expectations."
Pros: "Again the flight wasn't full so had plenty of room."
Cons: "The sandwich they offered was pretty bland."
Pros: "Getting off the plane in the snow is ridiculous. Lufthansa needs to use the jetways."
Cons: "Could have more options for entrainment"
Cons: "Over 30 minute delay for an hour flight! Frustrating."
Pros: "Comfortable seats; food was adequate"
Cons: "Seats seem a bit close to one another, with little knee room"
Pros: "Crew were friendly"
Cons: "Nothing"
Pros: "excellent service and crew"
Pros: "The crew were excellent and plane was comfortable"
Cons: "The plane was way out of the terminal and I had asked for assistance which I had going and most of coming back until the last part getting on to the plane at Lufthansa no-one came at Birmingham either. I struggled to collect my case and walk through to the exit."
Cons: "Food was completely tasteless - of very questionable quality"
Cons: "Not enough time to make connection even though customer service said an hour was enough. Security line was too long. We missed our first flight. Customer svc rep said we had enough time but we weren't the only ones to miss. He made it seem like it was our fault."
Pros: "Same as a above"
Cons: "Nothing"
Cons: "We called customer service to change our seats to an aisle seat on both of our flights due to a knee injury and the representative changed them for us after trying to make excuses that she couldn't. When we boarded we found out she gave us BOTH middle seats in the middle of the plane on both flights, she lied to us about them."
Cons: "The lost luggage for 4 days and a lot of thing were missing from the suitcases."
Pros: "Food"
Cons: "Crew very rude unlikely Lufthansa"
Pros: "Comfortable"
Cons: "Food"
Pros: "On time."
Pros: "Nice flight."
Cons: "Delayed flight."
Cons: "Gate distances were too far away and passport control in Munich is not organized"
Cons: "Pilot strike caused much distress in Frankfort. The best that could be done was a layover extended by 5 hours and a diversion to Luxembourg. The final leg of the trip was further delayed an extra hour due to mechanical difficulties in Luxembourg."
Pros: "Captain was personable and made the flight more enjoyable"
Cons: "Length, which could not be helped"
Cons: "It was hit on the plane and no way to regulate airflow"
Pros: "entertainment and food was good"
Cons: "My wifes luggage was lost, no followup at all from Lufthansa (main) or in Seville which was our destination. We had to call to find out any information. Once the bag was found and delivered to Seville, Lufthansa personnel again did not tell us nor would they deliver the bag to our hotel as the driver had already left. We then had to wait another day to have the bag delivered to Granada. Terrible customer service, the bag was missing for four days causing us to spend time shopping for clothes rather than experiencing the city."
Pros: "The flights itself was ok. The flight attendants caused me no problems, and the flights, when I FINALLY got on them, were smooth."
Cons: "everything else. The franfurt airport closure made me miss school because they did not offer extra flights to accommodate all the displaced travelers. I had to stay in the Frankfurt airport for a FULL EXTRA DAY, and every time I tried to get a new ticket, or ask anyone for help, I was given the run around. No one was helpful. I talked to about a dozen Lufthansa employees that day and only one was helpful at all. It was a hellish nightmare. Before my last flight, I was furious with how I had been treated all day and a horrible Lufthansa woman yelled at me for being upset about the situation. Then, when after much hassle I finally got to my destination, I was told my baggage was lost. That was on thursday and I still have not gotten it. i am never flying lufhansa again. This was the worst trip of my entire life."
Pros: "Crew passed out drinks and food as passengers requested. Very very courteous and extremely caring. Airport, boarding, and everything else went flawlessly."
Cons: "I don't know whether it was the airplane or the seats, but something was squeaking for the entirety of the two hour flight"
Cons: "I got a wrong flight from you, different than the one initially selected, upon my payment !...with 6 hours overlay instead of 50 minutes. For that I had to pay extra $300 !"
Pros: "Crew was nice, doing the best they could under the circumstances."
Cons: "Awful food, small seats. Exactly same as economy."
Pros: "Cheese sandwiches were good."
Cons: "Long delay of the flight due to weather conditions."
Pros: "Nothing"
Cons: "Everything"
Pros: "Nice attendants."
Cons: "They left one of the bags at Frankfort and we had to wait 8 hrs at the airport till they could get it back."
Pros: "Crew was good. Seats were good."
Cons: "The airline charged for luggage at airport check in."
Pros: "The crew was Excellent the seating was good.."
Cons: "Nothing everything was good"
Cons: "The seats were very tight and narrow"
Pros: "No issues at all."
Cons: "No issues to report."
Pros: "Staff were great both to and from our vacation spot. This was my first time flying Aer Lingus and I was more than satisfied with the experience."
Cons: "Seats are always a little cramped when flying coach but that's in the plane design not to do with flight service."
Cons: "Feels dated and needs new energy with better food and atmosphere"
Cons: "Even though all correspondence told me I could check in 24 hours ahead and choose a seat, after repeatedly trying, I gave up. I even called and was told I could do it, but I couldn’t. Because of that, I got a crappy seat. Another man and I stood outside of a bathroom for 15 minutes waiting for someone to come out, and we finally discovered that a flight attendant had locked it from the outside because of turbulence and forgot to open it. My checked bag was tagged with the priority sticker. I had a tight connection to catch a bus once I got to Boston. My bag came out of the carousel exactly 15 minutes after the first bag came out. That’s priority???"
Cons: "My flight from the US to Dublin was delayed by 3.5 hours because the original inbound plane broke down and they sent a smaller replacement. Then they could not locate a crew."
Cons: "My bag was lost. The staff at the airport was friendly enough and assured me it would be delivered to my hotel in dublin that afternoon. It’s now the next day and I still have not received my bag. I’ve call multiple times and still cannot give me a straight answer. So now I have to check out of this hotel and hope my bag shows up before moving on to my next destination. Also, on the flight I asked for 2 glasses of tap water while they came around asking if we would like to purchase a soft or alcoholic drink or snacks. There was no water on the cart so she had to continue servicing the rest of the plane and said she would be back. The first flight attendant must of forgotten, that’s okay she was probably busy. I asked a second flight attendant, 10 minutes go by and she still didn’t bring us water. Finally asked a 3rd flight attendant and he brought it to us quickly, this was 30miniutes after I first asked. I felt that my request wasn’t as important because I didn’t have to purchase it."
Cons: "Actuality an aer lingus flight, a secret code share. Flight overbooked by 35 people. 2 hours to find out I was bumped. Another two hours of waiting while one clerk worked each of the 35 people to rebook. Disaster. Tears. People delayed two full days with no hotel / food /etc. I'll never book british airways or through kayak again. Awful."
Pros: "Organizedhsagf"
Cons: "No complaints"
Pros: "The air hostess were ok."
Cons: "The flight was quick"
Pros: "David and Kate the flight attendants great banter with passengers"
Pros: "Staff really helpful"
Cons: "No vegan food options"
Pros: "Staff and service"
Pros: "Staff were very helpful and considerate."
Cons: "Breakfast was disappointing, I would prefer something savoury. As another passenger commented ... "It was not worth being woken up for a muffin and juice." The entertainment was excellent, however the screen lit up repeatedly for announcements about an offer of connectivity while we were all trying to sleep. Those who had wished to avail of it had probably done so long before. It was quite annoying and intrusive."
Cons: "The boarding and deplaning was awful'"
Pros: "The seats were more comfortable than flying on a Dreamliner. I like the 2-4-2 layout."
Cons: "Some of the flight attendants were very unprofessional and I could hear them in the back while taxiing for take-off complaining about the job. The food was terrible and was served 3 hours after take-off. Every flight I've taken to Europe has at least had extra water bottles in the back of the plane and this flight had nothing. However, my flight from DUB to SFO was great. The flight attendants were happy, the food was good and they had extra water bottles in the back of the plane for everyone to use. I think the service suffers significantly on flights to Dublin from the US."
Pros: "The flight attendants were lovely... what was wrong with this plane was not their fault and they did their best."
Cons: "Not only was my seat cushion lumpy and extraordinarily uncomfortable, the seat back was broken. My video monitor was as well... Possibly the worst overseas flight I've ever taken...10 hours of pure torture. Never again."
Pros: "Time of connection"
Cons: "Was a bit dirty between sits"
Pros: "no delays, comfortable seats"
Cons: "The flight attendants went right past us never asking if we wanted anything. They served the people to our right and in front of us. Mystifying."
Pros: "Great crew"
Cons: "Very old aircraft. Single aisle narrrow bodied"
Pros: "Smooth flight. Friendly and communicative pilot."
Cons: "Everything was pay as you go. Luckily we brought our own water and sandwich on board."
Pros: "We had good seats and the crew was very helpful"
Cons: "We were there 3 hours ahead of flight, but the desk was not open and the wait after we finally determined where to go was too long. Took off late, which set us all up for a mess due to the tight connection in Dublin. Additionally, sat on the tarmac after landing making us even later"
Pros: "Great staff"
Cons: "Appearance and selection out of date Food was cheap and horrible"
Pros: "Your staff are very friendly. But you probably need more staff to help people with self check in as there were a few elderly people standing around not knowing how to use the self check in ."
Cons: "Was not happy about paying extra for my luggage . At the price I paid for my flight I would have expected a luggage allowance of one check in bag."
Pros: "clearing customs in Dublin rather than US was nice. Since we chose the flight based on price, It's reasonable to expect some corner cutting."
Cons: "Aer Lingus operated the flight. Haphazzard ticketing/check-in procedure would have been stressful if it wasn't clear that everyone else on the plane was there in line too. Both legs of our trip with Aer Lingus were on older planes, that had obviously flown a lot of miles. Sound on my seat console on this flight was so bad that it was unusable."
Pros: "on time"
Cons: "no movies"
Pros: "Overall very. I was there when the check station was down caused delays. But staff were very helpful."
Cons: "Getting through security check very slow. Not sure what the answer is but need to be looked urgently. Otherwise I enjoyed everything.. P.kehoe..sunnybank Farm.. Portersize.. Grange con.. Co. Kildare"
Pros: "Check in in Dusseldorf was easy, bit they made up for it in Dublin!! In Dublin the check in and information desk of air lingus were awuful. Full of attitude and absolutely no knowledge."
Cons: "Air Lingus is awful! It had 1:20 hours delay that resulted in missing the second flight."
Pros: "Everyone was polite and helpful... and we were on time !"
Cons: "Lost my luggage"
Pros: "Nothing."
Cons: "The plane was dirty and old, the food horrible, cramped seats, dirty and non functioning bathrooms, stressed out and inattentive staff, poor coordination of seating families together (I was told my seat was given to a woman so she could sit with her adult daughter...I wasn't asked, just told), the flight was 1.5 hour delayed, my bag was lost because the incompetent staff member in Italy didn't give me a bording pass for the Dublin to LA flight (I'm still waiting over 24 hours later to find out what's happened to my luggage). Overall, this flight was a nightmare and a huge let down after flying to Rome on British Airways. I can't say enough about how wonderful that flight was..Aer Lingus was a big disappointment and a poor substitute for BA. Very unsatisfied customer!"
Pros: "Flight was fine"
Cons: "The extremely rude ticket agent at the Venice airport that threw my boarding pass at me, even though I was following her explicit instructions. 50 characters isn't enough to explain what happened"
Pros: "The biz class seat was good."
Cons: "Disorganized / messy check-in."
Pros: "friendly cabin crew."
Cons: "Plane is Dirty. Trash around seat floor and crumbs where remote is. No charging station on seats."
Pros: "The entertainment choices were good."
Cons: "The meal served was disgusting and the sound on the cheap headphones was so poor it made them unusable."
Pros: "Crew was friendly and helpful. I require gluten free meals and was accommodated with meals and snacks."
Cons: "Sound on entertainment was terrible. I couldn't understand dialogue and background noises was too loud. Gave up after 10 minutes and read the books I had brought on board. I understand having to pay for alcohol but it would have been nice to get a wine with dinner for no charge."
Pros: "The food was elevated and we were fed twice on our 9 hour flight! The beverage service was also provided often with a good assortment. I loved that there were new release movies available for free. The staff was friendly and available. If I were to do another long flight like that, I would seek out British Airways."
Cons: "It was all great."
Pros: "Food, movies, snacks"
Cons: "Late flight made our connection at Dublin very nerve-racking. We had to almost run to get to our connecting flight."
Pros: "Great idea to fill the back of the plane first, smooth loading! Food service was great."
Cons: "Sleep was a huge challenge. Not one to travel often it was s surprise how little room there was when the passenger in the seat in front leaned her seat back. I was unable to sleep by resting my head forward in the drop down tray."
Cons: "I was recently on a 5 week tour of South America where I took 13 flights. They had a boarding system whereby you boarded by numbers with the highest numbers boarding first and they had 3 designated small queues 1-15 16- 30 30 -46 and this worked extremely well"
Pros: "The crew was nice and attentive. The food was much better on this flight then the flight out."
Cons: "Movie and tv show selection sucked. Why have random episodes of tvshows have a full season. Movie choice was poor. Inflight mobile network did not work."
Pros: "Comfortable Clean"
Cons: "Food/drinks a little expensive"
Pros: "Free movies and tv"
Cons: "Had to go through security twice"
Pros: "Aer lingus was good and helpful"
Cons: "I don't have my bag"
Pros: "The staff was very friendly. The food was okay but I wish there had been a vegetarian option."
Cons: "The headphones and entertainment were very poor. The selection was good, but sound quality was awful to the point I could not understand the dialogue Also no jack for charging my phone. Huge negative."
Pros: "Crewwere polite and competent. Seats felt a little cramped."
Pros: "Crew had filled overhead lockers with their bags leaving no room for ours"
Cons: "Wheelchair assistance at Heathrow was very very slow it took 2 hours to change gates within Terminal 5"
Pros: "Quick and Friendly Staff"
Cons: "Flight was wonderful, landing a little rough"
Cons: "Overbooked flights led to a missed connection resulting in a 12 hour layover"
Pros: "Crew was amazing"
Cons: "Waiting area before boarding was really hot, if you can’t afford air conditioning then maybe electric fans!!"
Cons: "Should have the seat assignments opened in advance for international passengers, especially who paid for business class."
Pros: "Good service, entertainment screen were good. Food was good."
Cons: "None"
Pros: "The crew worked hard and was courteous."
Cons: "This was American Airlines flight, not British Airways. The plane was old and quite uncomfortable. The entertainment system was subpar. The AA app was supposed to give opportunity to get more choice using personal devices but the system did not work on this old plane."
Pros: "Absolutely nothing."
Cons: "Lack of punctuality (90 minutes late, due to “late arrival of inbound aircraft” as per usua). Ever decreasing seat pitch so absolutely abysmal lack of comfort. Dismal snacks and drinks for purchase. Bus service at LHR rather than jetty."
Cons: "No complimentary drinks, even coffee"
Pros: "Food was pretty good."
Cons: "The aeroplanes. Ran out of water shortly after takeoff. So no coffee or tea."
Cons: "The plane had a mechanical problem and did not fly out. We are hoping to fly out one day later."
Cons: "Check in with British at LHR very bad and slow"
Pros: "Easy trip to Helsinki."
Cons: "Food & drink sales by M&S was unusual. Even water at a price"
Pros: "Beautiful plane. Cool black leather seats. Extremely nice crew."
Cons: "No tv our power source"
Cons: "There was no food or entertainment thus the star rating. The one thing that was very uncomfortable were the seats, there was no lower back support at all."
Cons: "BA has a lot of nerve charging first-class prices for coach-seat legroom. The fact that the middle seat is empty doesn't warrant the price increase. Abominable food and no in-flight entertainment complete the picture."
Cons: "There was a charg for ALL drinks & food! This made the service process quite long & cumbersome."
Pros: "Great safety video, made me laugh."
Pros: "It was short and fine"
Cons: "None"
Cons: "Nothing"
Pros: "We slept the entire flight since this was the second leg of our journey."
Cons: "Plane departed 40 minutes late even though we were on board in time. Congestion at Heathrow was the problem, but this was not a problem for us since we got an extra 40 minutes of sleep."
Pros: "Food, drinks, pillow, blanket, movie options."
Pros: "747s are good stable planes in flight"
Cons: "The greatest problem was dealing with the usual chaos and discomfort of traveling through Heathrow airport. Primitive and time-consuming transportation system between terminals- Had to ride overcrowded buses packed with so many people that your body was pressed against your neighbor. Inadequate number of restrooms and poor signage to find them. Bad selection of restaurants. Then at the terminal, boarding time listed as 10:40, but they did not even announce the boarding gate until 10:40. Then a 10 minute ride on another overcrowded bus to the plane which you had to board by a staircase (and a staircase to the door on a 747 is no small thing!) Although flight was smooth in the air, the pilot landed so "hard" I thought the landing gear must have been damaged!"
Pros: "Because of you he delayed flight from Los Angeles they gave us a new one to Milan which arrived on n Linate instead of Malpensa two hours after my scheduled trip. Not nice"
Pros: "Let’s face it, B.A has proper service with friendly crew members, offered up grade to premium economy which I normally take and was more than happy to pay for."
Cons: "The flight was 1+ hour late, but little information made available, including basic info like gate."
Cons: "Late, no food or drink, confusion at checkin"
Pros: "British Airways makes you pay for water!!! I accept paying for food and drinks but water should be free Also their machines to pay on board don’t accept USA credit cards so I couldn’t pay but a kind flight attendant allowed me to buy with card and she hand wrote info"
Pros: "Uneventful, other than having missed the original connecting flight on account of delays."
Cons: "There was no food or entertainment, so I can't rate them."
Pros: "Nice legroom in world plus."
Cons: "Wish there was live TV for sports."
Cons: "Nothing was on time, zero service, non existent customer service"
Cons: "The flight status erroneously showed it to be "Cancelled""
Pros: "Crew was good, attentive, helpful, eager to accommodate. The tea cart sped past without alerting anybody as to what it was or that it wasn't going to come back but moments later another crew member came by and was very quick to return with a tea for me, which was nice of them. Other flight operators have had somewhat limited entertainment options, I was amazed by the range available."
Cons: "I was a little disappointed that in the video options, while it had he show Legion (something I'd been recommended by a friend recently), it was only the first 4 episodes instead of the complete 8, leaving a cliffhanger point in the story. Which was a bit of a shame."
Cons: "Delayed then tube closed because somlatw and no weather issues just equipment according to pilot."
Pros: "Overall service"
Cons: "Boarding was confusing There was no food or entertainment on short flight"
Pros: "We landed on time."
Cons: "This was the first time I every flew on BA. I had higher expectations than the reality of the trip. I was told by a traveler that alcoholic drinks were gratis. However, other than the one time the cart passed through no offer was made. I guess you had to buzz for a drink. I expected water to be handed out in the cabin more frequently than it was. Food was inedible. Again, I thought BA had a better reputation. Leg room was tight. Other airlines offer more."
Pros: "Very professional. Crew was very friendly and accommodating."
Pros: "Cabin crew excellent. Polite and friendly. Very helpfull. I like the cabin bag policy."
Cons: "Ground crew awful. Rude and so so so si slow. Check in Q went for over an hour. And we got no apology from ground crew. He ctually said to me an hour Q is actually ok!!!!!!! Food on board was seriously a joke. I can bravely say it was not human food. It looked tasted and smelled DISGUSTING! So i disnt eat anything and for 6 hours i was starving! Seats are ok but the deviding handles dont fold up completely. They stay half up so its so hard to lay down."
Pros: "Crew was great. Really terrific. A+ all around. And that was consistent on all legs of the trip. But they couldn't fix this particular plane."
Cons: "Boarding was a zoo. Took forever. Not enough information shared. Everyone lined up for priority, whether had status or not. Once I got on the plane, the seats were AWFUL - the worst I've ever experienced. The pitch between them impossible. When passenger in front put his seat back, was practically in my throat. Couldn't lift the armrests completely, which was ridiculous. Even with an empty seat between myself and row-mate, we were cramped and couldn't get comfortable bcse of arm rests. Absolutely awful. Cannot imagine how much worse it would have been if seat in middle taken."
Pros: "same service from AA"
Cons: "Chairs"
Cons: "We sat on the runway for 2 hours, and the climate control in the airplane was not active. The outside temperatures were high 90 degrees (late august) and the temperature inside the plane reached 80s. It was way to hot, without water."
Pros: "Flights were fine, normal, typical. No leg-room but that's the case on all flights these days."
Cons: "Flights were fine but connection time in London AWEFUL! They gave us just one hour to connect and you absolutely can not get from one terminal to the other - a long distance apart even by bus - and then go through security yet again, in just one hour. Then, as everyone is in the same boat, you wait in line for a couple of hours to be re-booked. Terrible! It all turned into a fiasco - 11 hours of travel, turning into 24. Awful. We will NEVER USE HETHROW AIRPORT AS A CONNECTING POINT AGAIN - EVER!!!!!!!!!"
Cons: "Both when waiting in line to board and on the plane, the staff was acting like they were headmasters checking on passengers who had too much carryon. I understand that this is a problem for the airline but they should train their people to act in a friendly manner. There are different ways to say the same thing. Big turn-off at the beginning of the flight, which was an hour late due to weather conditions."
Pros: "Good movie selection, food tasted alright."
Cons: "My entertainment screen was malfunctioning, the crew was somewhat robotic and not very accomodating, and the large snack was served right before landing--so we had to wolf down the food and it made me feel sick to my stomach."
Pros: "The Flight Attendant was outstanding and cleared the aisle to help my friend go back out to get her forgotten phone on the charging station and allowed her to reboard quickly. That guy was a life saver."
Cons: "n/a"
Pros: "Flight was on time and slept most of the way which is always a good thing."
Cons: "Nothing."
Cons: "The plane was quite old so there were no individual TVs. For a long flight, this is a must."
Cons: "No in flight entertainment on cross Atlantic is so 2005!"
Pros: "Crew was great. Love that the soft drinks are still free, unlike some other carriers. More leg room in the plane as well"
Cons: "Delay of 1.5 hours for “fuel” reasons that were sketchy at best. Luckily we were not one of the many that missed connections"
Pros: "comfortable seats, legroom,"
Cons: "seat recline, food, offer lounge access"
Pros: "The crew and the duration of the flight"
Cons: "The comfort and the food"
Pros: "Crew entertainment"
Cons: "Seat cushions"
Cons: "This plane needs to be retired! It was the most uncomfortable seat I’ve ever had! Also the plane was extremely warm. Like a sweat box or a sauna. Miserable flight. Glad it wasn’t long!"
Pros: "emergency landing upon returning to JFK"
Pros: "The only good thing about the flight was the crew."
Cons: "I’m surprised there weren't chickens and goats flying with us. The seats were worn out and ratty. There was no where to charge a phone or electronics. No in seat tv screen so was forced to watch the tiny overhead screen of terrible tv shows and mediocre movies. I prepaid for a seat a head of time which was given to someone else. Also quite a bit of heavy turbulence the entire flight. Not ideal for an 8 hr flight. I’m lucky I brought an external charger and some xanax. Never again"
Pros: "Nothing."
Cons: "Most of the family were seating apart. I can't understand why?"
Pros: "The kind staff made the flight more bearable."
Cons: "No personal TV screens to watch movies, which would have been more acceptable if there were plugins at each seat to plug in personal phones/ipads/etc to help maintain battery. BUT THERE WEREN'T. Everyone's phones/ipads died a few hours into the flight and therefore had to stare at the wall for HOURS. I even brought my laptop to get some work done, but without a plugin to keep it charged, it died. In this day and age, for an overseas flight that is 10 hours long, to be this old old without updated features and without plugins, this is unacceptable. Flat out ridiculous. This plane was SO OLD and dingy. Just awful."
Pros: "Food, Crew, and entertainment were satisfactory."
Cons: "I opted to pay an additional $398 for seats just behind the bulkhead - that is, no seats directly in front of me - so that I could have extra legroom. The legroom was fine, as expected, but passengers were allowed to use that space as a corridor, keeping my wife and me awake all night. We were constantly being expected to move our legs as people passed by. I want my $398 back!"
Pros: "Nothing"
Cons: "Flight attendants are rude and nasty!"
Pros: "Too many passengers, crazy lines and the food not great. Flight crew was friendly and helpful. Was great in terms of flight time. Flight arrive earlier than expect. Was smooth flight in terms of turbulence."
Cons: "Food. I didn’t like my seat, was uncomfortable."
Cons: "We waited on the check - in line for 3 hours because only 2 customer service reps were there to check-in customers. In 3 hours, only 2 people were assisted, causing us to miss our flight. I was traveling with my infant daughter on her first flight, I wasn't able to nurse her or change her. What a terrible experience. Are you working with American Airlines to improve their customer service? Surely, because you offer their flights in your site you support their practices. I just wanted a comfortable and reliable flight for my family. It's been very frustrating so far..."
Pros: "Boarding was fast and efficient."
Cons: "Takeoff delayed 1 hr entertainment system in my seat didn't work asked crew 2x to assist and they ignored me food was poor, I'd rather have a cookie and a bag of almonds"
Pros: "We are safe"
Cons: "Late. I am still on the plane. Did not seem to matter we were late."
Pros: "Very pleasant crew"
Cons: "Booked flight with my sister 6 months before departure, paid for both tickets at the same time to find out seat assignment not together.... that could be understable only if ticket is purchased at the last minute, but that was not applicable to our situation..... we could not switch seats during flight"
Cons: "Dinner was so so but nice and hot. The breakfast in economy class was awful. The apple and cinnamon cake had too much cinnamon and left an aftertaste. The yogurt and granola was ok but not everyone has a yen for either of them. The dried apple and berries were too sweet. All in all we found this meal to be unsatisfsctory. The staff had only the most necessary contact with us which was to serve and remove trays and garbage."
Pros: "Crew made a special effort to find me a nondairy meal (which I had neglected to request)."
Cons: "Web page dysfunction meant we couldn't sign up for wifi. The page asked me to set security questions but the pulldown for the questions had no options to select from. I tried on multiple devices/browsers."
Pros: "Excellent check in and access to plane food and entertainment great"
Cons: "Bed seat too short for a 6 ft 3 in guy made for an uncomfortable night"
Pros: "Crew was nice."
Cons: "Turbulent flight, little leg room, old plane, delayed, no entertainment."
Pros: "On time flight. Cheap ticket"
Cons: "Rickey seats. When woman in row ahead got up our drinks spilled. No personal screens and small shared screen too far away. Online entertainment did not work. Special meal came frozen. Water bottle frozen solid and only as it began to leak on floor did I realize ice had broken bottle. really primitive."
Cons: "Old plane No outlet No screen No USB Poor food quality"
Pros: "Absolutely none of it"
Cons: "The entire experience was the worst flying experience of my life"
Pros: "Let’s begin by saying that this plane should not be flying anymore, it’s dated and doesn’t offer any type of comfort.n No entertainment, seats are extremely uncomfortable, my husband seat was broken and wouldn’t recline. Flight attendants were sloppy and never brought me anything I asked. I asked for lactose free meal and my breakfast was a yogurt... Not worth the price I paid for this flight... stay away!!"
Cons: "Nothing"
Pros: "The seats were more spacious than other airlines which we appreciated, and this was quite comfortable."
Cons: "The overhead lights for reading were not working however, and we could not see the movie well from our seat so not being able to read was bothersome. The crew was nice but not especially helpful when we asked questions about the food and lights."
Pros: "Flight was on time."
Cons: "Old aircraft, terrible food, practically no entertainment, narrow seats - although they were comfortable."
Cons: "6hours delay and no reimbursement. It sucked! Thank you."
Cons: "Plane was old and dirty, seat pocket had junk in it. Seat was broken and couldn’t stay up. In flight movies were from few years back with a center tv and no head rest screen. Crew on overseas flights tend to be older in age and less tolerant..much better on continental on the same route."
Pros: "Arriving on time"
Pros: "Terrible. Old airplane, bad food, no entertainment. To avoid in the future"
Cons: "No individual screen. It would have been nice to know that beforehand. It was an unpleasant surprise."
Cons: "American Airlines"
Pros: "Crew updates during a technical issue investigation."
Cons: "This plane is very small for an international flight, and it does not have the proper entertainment system for long flights. To top it off, the plane was very smelly; I got a headache because of it. We also had to return to the gate due to a technical issue and ended up leaving almost two hours late, which defeated the purpose of picking this flight over the rest as it was the one that was supposed to land in Milan the earliest. I will be careful next time I pick a flight to check what kind of airplane they're using. My assumption that international flights have the best airplanes seems to be wrong :(."
Pros: "The individual screen options and wide variety to keep you entertained for the flight. Very clean. Staff very helpful kind and accommodating! Look forward to flying again with them."
Cons: "Bathrooms smelled of urine by the end. Not really their fault that the passengers were filthy."
Pros: "The flight left on time and arrived early.T"
Cons: "This was by far the most turbulent flight I have ever been on. Perhaps it was due to the remnants of Hurricane Ophelia, but only toward the end did the flight become smooth. I am surprised that a better flight path couldn't have been chosen."
Cons: "No power outlets in seats Poor viewing options off the 3 monitors Seat back was broken (when sitting up straight, it reclined on its own"
Pros: "Crew was exceptionally lovely through delay except for lead attendant who spoke down to attendants and passengers alike (would refer to me in third person in front of me--asking attendant condescendingly "why is he here?"). terrible sense of service, spoke like I was a grade school kid in her class. Gate agent gave me last minute seat change which was very cool of her"
Cons: "Plane is terribly old, has ashtrays and audio channels for entertainment. More importantly, mechanical failures at and after gate. Total delay of over 2 hours. My girlfriend flew this same plane and had even longer delays plus needed to divert In flight and turn around and land in heathrow on a mxp-jfk route (they were over the Atlantic). Problems continue for me 2 months later on this route and as a pattern it's incredibly unsettling. I'm questioning whether taking the return flight on a plane that's clearly begging to be retired"
Cons: "Strange thing: my wife and I were in business class. The stewardess going down my isle said all dinner choices were already used up and I only had a choice of pasta or chicken. Later the stewardess went down the isle for my wife and she had all choices available! Weird. And the stewardess said this was as it was supposed to be."
Pros: "We know it's high season, we got to Milan save. That's the main part, overnight flight so that was good we slept a little."
Cons: "Boarding was a little complicated, somehow they couldn't pull or flights up. But the staff was very helpful. Sorry but the plain seating was very uncomfortable, food was so so! We didn't really the kids movie on the main screen ."
Cons: "Horribly unfriendly flight staff"
Pros: "Nothing"
Cons: "Big lines for the kiosks to print out the boarding pass, after that another line to drop off the lauggages. We left late. Horrible food. Uncomfortable sits. NO INDIVIDUAL TV."
Pros: "Not one thing"
Cons: "Ancient aircraft Bad food No wifi No chargers Seat won't incline Seats were falling apart"
Pros: "One flight attendant was completely uninterested! Others were good despite the delay."
Cons: "One poor attitude flight attendant."
Cons: "After arriving at the airport more than 2 hours early and at the gate 30 min prior to departure, American Airlines never called last boarding call, not our names. We sat at the gate, not knowing they had boarded, and tje plane departed unbeknownst to us. Had to stand in the rebooking line for 1.5 hours before speaking to a rep who told us we couldn't rebook our international flight. Had to request a supervisor, who thankfully after an additional hour was able ro rebook us."
Cons: "Cancelled flight due to multiple mechanical malfunctions that should have been checked previous to boarding. Held on the plane for 4 hours, another 4 hours in terminal of the closed airport once allowed to deplane, no communication, no food or water, put up in a hotel an hour and half away despite this being NYC, terrible customer service, no compensation, unable to get tofinal destination earlier than 24 hours later missed events in final destination overall financial and personal losses due to the inadequacy of the airline."
Pros: "boarding was fast"
Cons: "The entertainment was not working, plane is really old, service mediocre."
Cons: "There was no phone charger at the seat."
Pros: "Easy to get on and off"
Cons: "cramped"
Cons: "Very!! Dissatisfied & disappointed with AA. Finally took off over 3 hrs late. At that point everyone was thrilled that we were going versus being canceled. Had food in business class which tasted like it had been overcooked for three hours"
Pros: "Once we boarded, business class was very good."
Cons: "Food was pretty bad, dinner and breakfast. No taste at all."
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