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Read more about Delta
Cons: Snacks, and drinks
Pros: Arriving 40 minutes ahead of schedule. Delta makes more an effort to provide spacing between passengers and provides sanitizer wipes both on boarding and with the snack pack.
Cons: The flight was delayed because one or more of the crew were late. I would suggest that when you board a large flight, start from the rear of the plane, not the front. Having to go past everyone to get to your seat is time consuming and somewhat stressful. The food was super gross. The so called beef bulgogi was not appetizing at all. For breakfast, the food was disgusting.
Pros: Crew was great, very generous with snacks and beverages, and prior to boarding we were able to switch flights and seats without problem. All the Delta agents were extremely helpful, and had great customer service!
Pros: confortable and good service.
Pros: Not enough toom between rows of seats.
Pros: The crew was attentive and personable
Cons: for a long ride maybe better cushions
Pros: The crew was okay. Could be better
Cons: Variety of snacks and drinks
Cons: Flight was delayed a bit due to a couple passenger booking/misc issues. 1st class didn’t get gate bevfood service. Oven was busted so my meal wasn’t available. Entertainment console had all channels functional except — not really an issue I just really wanted to have ESPN playing in the background
Cons: Again, make sure to note conspicuously that luggage price is not included.
Pros: Information communicated about delays.
Cons: - more communication (any!) about bag status when landed - flight delay due to too many/too heavy baggage. Long delay was said to be due to making sure our baggage would accompany destination. Upon arrival, bag was left in NYC but this wasn't communicated. No info on bag status at airport or via ema
Pros: the plane was pretty empty
Cons: The times available were terrible!
Pros: Was upgraded to Comfort Plus after they had no seat for me on the plane
Cons: We booked with Virgin however flew with Delta and we were not alerted to this. We booked with Virgin for a reason. They also did not have seats for me when I went to check in on both flights and I had to negotiate seats before boarding. Very disappointing.
Pros: Wine included with meal no extra charge. Thanks
Cons: More comfortable seats in main cabin
Pros: The flight timings and the arrival time
Pros: I liked the wide variety of movies and snacks available.
Cons: The kid behind me wouldn't stop kicking my seat.
Cons: The flight was delayed by six hours, for no other reason than the airline itself, not the weather. Change of planes, emergency landing back at Atlanta, changed to another plane, no flight crew for over an hour, then to top it off, the final landing was the hardest I’ve experienced.
Pros: Crew was awesome. Always available if needed
Cons: Food was just ok. Could have a little more movie selection
Pros: With all the competition among airlines and the cutbacks we suffer as customers Delta manages to make you feel like you matter still. Timely boarding, actual help with finding seats making boarding efficient (not just hurrying you along), updates from the cockpit that you could hear and understand, multiple choices in snacks-one even a healthy option, staff that was friendly and interested in making it a good experience not one that seemed bothered they had to work.
Cons: I am very short (5’0”) but there just isnt enough room i cant imagine what a big person feels on a 9 hour overseas flight.
Pros: Lots of water
Cons: Rapid City, I could check my BAG through to PDX.
Pros: Simple, easy
Cons: Flight was 30 minutes late because the gate was understaffed. During the flight, the crew told us they couldn’t serve us because of turbulence, but then served first class.
Cons: Delta staff is not too friendly
Cons: Delays. Ways late.
Pros: Love the hospitality and the staffs kindness
Pros: Excellent leg room. Comfy seat
Cons: Seat couldn't recline back. Was a little uncomfortable for a long flight. Chair had crumbs on it before I sat down-it was easily wiped away meaning no one had cleaned the chairs or looked at them beforehand. Absolutely freezing. Wearing long socks and boots and my feet still felt frozen by the end.
Pros: They solved my name matching problem with calm and efficiency, so I made it to my conference. Thank you !!
Pros: Good food and movies. Comfy seating with plenty of room.
Pros: Barcelona is a busy place. Don't forget your adapter plugs - like I did.
Pros: The entertainment options and noticing the little touches that Delta is making to improve the brand and experience.
Cons: Seems like there are legacy "attitude" issues with the crew. I sat on the aisle yesterday, and SEVERAL times I was bumped, quite rudely, by passing crew. In one instance, as they passed to pick up trash, they took two of my three items. They started walking on, and I tapped them as they passed to pick up the third. She brusquely turned and said: don't touch me to get my attention. No please; quite rude, and unnecessary.
Pros: The crew was very friendly and kept making rounds with water so we didn't have to get up looking for it. Free entertainment at our seats made the flight go by faster.
Cons: No complaints, I was stuck in a middle seat but somebody has to sit there!
Cons: It was delayed by 4 hours
Pros: Ground team was amazing--efficient, pleasant, rapid turnaround
Cons: Incoming plane was 1.5h late and there was no meaningful explanation (saying that the plane was late coming in bc it was late getting to its prior stop isn't really an explanation)
Pros: The plane was not so new or good
Cons: The plane and the atention
Pros: Food, crew, boarding
Cons: I had a screen in front of me that did not work. It was annoying. Fix it.
Cons: Know that if you buy an E ticket they won't assign you seats until you arrive at the departure gate.
Pros: Whereas our flight out from Raleigh to JFK where everything that could possibly go wrong did(late crew, boarding computer problem, mechanical issues with the plane, gate problems, missed connection) this last leg of our trip back was flawless. Everything was on time, and the crew was friendly and attentive. We had exit row seats so the leg room for this 90 minute flight was great compared to our first part (London-Atlanta)
Cons: Very dated plane. First class seat was worn, crooked, and uncomfortable. No entertainment offered. Almonds or biscuit cookies were the only food options.
Cons: Late starts
Pros: Leg room was great compared to discount airlines. The built in entertainment for individualized interests was welcome. Crew was great.
Pros: I love the crew! They are so kind and helpful. Feel like been friends forever. And they have the hardest jobs in the world! Seats are comfortable love the Westin bedding and drink selection
Cons: They ran out of Port wine :(
Pros: Got from point A to point B
Cons: nothing all was good as expected.
Cons: So so food. Terrible delay leaving Beijing. Gatemoccupied in SEA.
Pros: The crew was nice. It was a pretty smooth flight.
Cons: The entertainment system didn't work. Very long flight to not have entertainment. No plugs for personal devices. It looked like an older plane.
Cons: Delta Flight #1494 On my return flight, I had to pay for a 2nd ticket to fly out early since Delta was cancelling flights to the south and I didn’t want to get stuck in Philadelphia. When the plane arrived for a layover in Atlanta, there was a flight going on from the first 2 people waiting to deplane. In my distraction and fear, I left my water bottle next to my seat. When I realized that I had left it, I went back to the gate and told the gate attendant that my bottle was next to my seat. She would not call down to the plane, nor walk down, and told me I had to wait until the entire flight had boarded. I explained that my connecting flight was boarding across the airport. The bottle was expensive and had great sentimental value. A couple times, I tried to ask people boarding the flight if they would tell a flight attendant to retrieve my bottle. The gate attendant told the boarding passenger to ignore me. When the flight had completely boarded, the gate attendant went down to the plane only to return to me to tell me that the flight attendant(s) allowed the cleaning crew to take the bottle. The gate attendant called the cleaning service and then she told me that the bottle was waiting at the tower and that I could ask at my next gate to have the bottle delivered to that gate. Since my connecting flight had already started boarding I had to run/train it across the airport to arrive at the gate. When I told the 2nd gate attendant, the story and asked him to call the tower to get my bottle, he told me that “wasn’t a thing” and that the 1st gate attendant lied to me. I had to board since they were getting ready to close the plane. This incident was compounded to many unpleasant experiences I’ve had with Delta over the past few years (losing my luggage and lying about it, damaging my suitcase, etc., etc.). I don’t understand how you can continue to be successful as an airline when you run your operation the way Delta does.
Cons: Crew forget to feed quarter of passenger, and did it after reminder from passenger. No movies with Russian translation or titles. Flight arrived at Amsterdam 50 min later, and we missed our direct flight to Kiev
Pros: The flight attendants.
Cons: Wi go didn't work and wasn't free.
Cons: Nothing. Flight was amazing
Pros: The crew.
Cons: The time between flights.
Cons: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.
Cons: Everything was OK
Cons: I was seated next to the restroom, which is not a pleasant experience for an international flight.
Pros: Crew was great and helpful despite oversight in my special meal.
Cons: Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!
Pros: KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!
Cons: Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!
Pros: Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!
Pros: Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us.
Cons: They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this.
Cons: Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child.
Pros: KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful.
Pros: The crew were really helpful with people who had tight connections because of the delayed flight
Cons: I wish they had WiFi
Pros: The crew was amazing and the food was great.
Cons: Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress.
Pros: The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)
Pros: the crew was nice
Cons: Seat confort on long flights, leg rooms,
Pros: Everything OK
Pros: The crew was really friendly.
Cons: There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful.
Pros: short, sweet and to the point. 1+ hour flight is usually an easy hop.
Pros: Nice people and good service
Cons: Not much
Cons: Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow
Pros: Very friendly onboard personnel - I really had kind of homy feeling.
Pros: Overall booking and airport was ok. Food was also actually quite good.
Cons: A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie.
Pros: Flight crew very nice
Cons: Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door
Pros: The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them.
Pros: Snooth and efficiënt with a KLM service
Cons: No entertainment
Pros: Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy.
Cons: No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment.
Pros: Great on board service from a very professional crew.
Cons: Can't think of a thing.
Pros: The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs.
Cons: The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing.
Cons: Flight was cancelled.
Pros: Able to fly direct to ansterdam
Cons: Have to lay over on the way back. More expensive than other airlines.
Cons: The movie selection did not seem extremely varied.
Pros: Good services!
Cons: Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages
Pros: The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area).
Cons: Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything.
Pros: Left ontime and service was excellent.
Pros: Nice to have a wrap for the snack.
Cons: Would have preferred boarding by row - back of the flight first so would have been more organized.
Pros: Crew was very nice and helpful, entertainment system worked well and had good choices
Cons: Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines
Pros: Good Experience
Cons: Nothing much
Pros: Bording was good and general flight ok
Cons: This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth.
Pros: The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor
Cons: It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you.
Pros: had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK
Pros: quick boarding, responsive Airline stewardess, very polite.
Cons: temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner.
Pros: Speed, crew, and reliablity.
Cons: Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though.
Pros: Very good flight, excellent service and good food.
Pros: The crew was very pleasant and professional. toilets were very clean adequate overhead space
Cons: Very uncomfortable seats in Economy Comfort. Legroom and recline were OK but the seats were extremely narrow. No evening meal and breakfast was minimal
Cons: I missed my flight because of MU
Pros: I liked the leg room, I liked the customer service of the crew, smooth flight.
Cons: Both ways up and down I struggled with over-head luggage space. We were allowed a cabin bag and a small hand-bag in the flight but as we were among the last half of the passengers to board the flight we couldn't find anywhere to keep our luggage and the crew had to take them away from us to store them somewhere at the back far away from our seats. As a result we had to wait until all the passengers got off the plane to get back our luggage and we were the last two passengers to get off. Unpleasant!
Cons: Canceled flight caused me to remain in a hotel for another day. Confusing check in. No one to help. Machines broken. Unable to disembark from the plane. Bad logistics all the way around.
Cons: Flight attendant was very aggressive and confrontational.
Pros: The leg room was really great!
Cons: Difficult finding room in over head bin for carry on bags.
Cons: My inflight entertainment wouldnt work.
Pros: On this flight was a female flight attendant who anticipated my every need. I wasn’t flying first class, but still, she went out of her way to treat me very well. Her personality and hospitality made my flight relaxing, made me feel loved and appreciated, and the flight felt like I was already home
Cons: Check in at Heathrow was a pain. One agent asking questions about where people work and who there manager was. The other not. Having to tag baggage yourself is frustrating, especially when nobody is around to ask questions and ensure it’s done right.
Cons: I have an american advantage executive credit card that allows priority boarding but at santo domingo’s aieport they didnt let me do priority. Terrible customer service from check in crew at the airport and no individual tv’s its boring
Pros: Nothing. I’ll never fly American Airlines again.
Cons: Literally everything. I spent 30 hours sitting in the Philadelphia airport and then had to buy a flight with SouthWest so that I could get home. Too bad my luggage is headed for Toledo.
Cons: No complaints, great crew, great service, great flight!
Pros: the wi fi
Cons: They give me the same seat that other passager has
Pros: Crew was very nice.
Cons: WiFi was not gogo; entertainment system didn’t work - no audio. They rebooted it multiple times but it would not work. No compensation was offered and the entertainment in the app did not work either.
Pros: We left on time and we arrived before schedule. They did let us board first with the baby.
Cons: The crew was not friendly and they didn’t come when we called for them. They did not have any accommodations for our baby. It was an old plane with very basic entertainment.
Cons: More than 24 passengers on the flight from LAX to Chicago lost their connection to Venice After we landed in Chicago with 2 hours delays we all run to catch our flight to Venice and we got there 5 minutes after the flight was supposed to leave but was still there instead but we were denied access and send back to customer service
Pros: Regular updates from captain. I was very satisfied!
Cons: Little leg room.
Pros: Friendly and helpful staff, as always!
Cons: Far too cramped for seating; im a big guy, but still!
Pros: Went smoothly as it should.
Cons: Entertainment system didn't function well but that could have been more an airbus issue.
Cons: The plane was so hot, by the time we landed everyone was literally dripping from sweat. It was so uncomfortable that it was cooler outside of the plane even though it was 83 degrees when we landed.
Pros: overall service was as expected but delay.
Cons: flight from Philadelphia to Venice was delayed at take off and landed like two hours late. Venice airport pass control too another 1.5 hour. i lost my connecting flight by minutes and had to buy another tickets to Dubrovnik for $1,176.91. i like to get compensated by either Kayak or BA.
Cons: Flight was delayed due to poor maintenance that caused issues before take off. Of course safety is important but that is why maintenance should be done routinely and prioritised accordingly. The pilot on the first delayed flight (new airplane) was clueless, his exact words "... our analysis team from midwest needs an hour to figure out whether we can fly or not" This is after we have boarded the flight. Then after about an hour of sitting in the plane, he says "rumor has it that a new plane will be towed in..." What? Why didn't they stop boarding and just get the new plane in. And I don't appreciate the emails saying flight is delayed without giving any reason for it. AA could have certainly done a better job of communicating the issue. Further the flight crew including the pilot were acting like victims. If it were an Asian carrier like Singapore Airlines, the crew would be smiling and providing assitance courteously since they represent the airlines. Not flying them again.
Cons: Worst flight with AA so far, service is getting worst and worst
Pros: upbeat happy crew. Service of drinks was pleasant and helpful.
Cons: Cramped seat room.
Pros: Crew was friendly- organized everything well as far as getting everyone seated quickly and handing out refreshments
Cons: Very little leg room for anyone over five feet six inches! Happy to be 5’2” for a change!
Pros: The seats on this little plane were large and comfy (which I never thought I'd say about a plane again). The crew was great, and the flight was hitchless.
Cons: We were delayed by an hour and a half. Not that big a deal in the grand scheme of things, but it still puts a cramp in my day.
Pros: Comfortable flight on-time Good service Great attitude from the crew and the airport personnel
Cons: no TV or movie screen
Pros: On time departure and arrival.
Cons: No own movie screen for a 6 hour flight. No snack/ nuts with drinks
Pros: Crew was wonderful - friendly and accommodating. Food excellent - very fresh. Cannot say enough kind things about the crew!!
Cons: Everything was excellent on this flight.
Pros: There was an extra seat and they allowed me to move there. Superb entertainment!!
Cons: They guy behind me kept kicking my chair
Pros: Super smooth flight that arrived on time. Nice crew.
Pros: Food was ok and options for entertainment
Cons: I was sold a British Airways Flight and got AA
Cons: Tv was out the entire international flight. When I asked the flight attendant for help he said that "wasn't his job" and walked away. When I asked another attendant for help she said there wasnt anything she could do and that their "tv's suck". Rude crew, uncomfortable, cheap.
Pros: The service was fantastic and so was the food!!!!! Loved the movie options as well.
Pros: Stsff was outstanding...love the compllimentary wine....like the old days.when service mattered most.
Cons: Airline wait lines at terminals
Pros: Good Airplane
Cons: Delays and baggage delayed
Cons: No WiFi
Pros: Tight isles tight seats crabby attendants sucks the life out of you. You arrive at destination feeling dead.
Cons: Movies were ok. The food was passable, but, no place to eat it. Small trays, no place to put anything. And no sooner you get organized and situated to eat and was movie their ready to collect trash. Can I eat without choking my food......I got 8 hours to kill! Luggage was there when we arrived.....guess that was good....
Pros: Communication from personnel was good. The desk workers did there best to deal with upset customers
Cons: We were delayed to do weather. Nothing AS could do but they tried.
Pros: The checkin kiosk, the crew, the food, the seat, the pilot, the cleanliness.
Cons: The announcement systems was not good at the boarding groom. I couldn't hear sitting at the other end of the boarding room. Luckily other passengers were helpful.
Pros: No fees for carryon, like Republic charged on the way out
Cons: NO seats available on booking, without paying extra. Never could sit together, even though booked together. Greedy but stupid.
Cons: significant delay in boarding; return to terminal to remove a drunk. Result was missed connection at DFW to London, resulting in missed connection to Munich; resulting in loss of my checked luggage
Pros: Sears are comfortable and the entertainment is great as well.
Cons: Not much to dislike.
Pros: Flights were on-time, planes were clean/newer, snacks were good.
Cons: Their boarding/de-boarding process was quite inefficient - they have boarding zones, but then you just go to a shuttle and it's a free for all at the plane.
Pros: It was all good . I enjoyed the service. Was friendly . Take off and landing went well . The plane was awesome. The temperature in the plane stayed the same . Not to hot or cold . I travel alot for my job . I half to say , this was a great crew .
Cons: I honestly can't come up wirh something I didn't like .
Pros: Although we were in "Economy" class, it felt just like Business. Lots of space to stretch your legs, personal TV monitor on the back of each head rest (Including HBO!), and even though it was a short 1.5 hour flight we were served drinks and a meal.
Cons: The meal was average to sub-par, but than again it was a short flight and a warm meal was actually a pleasant surprise.
Pros: AA provided free headphones, free movies, music, and such.
Pros: Price was right. Crew very nice, bi-lingual and helpful. Cabin clean. Magazine very informative and good quality. Would choose Avianca again.
Pros: El problema es que el vuelo estaba sobrevendido y han cerrado las puertas antes con lo cual me he quedado abajo sin pode abordar. En el aeropuerto de Denver habia solo dos personas en el securty check por lo cual la demora fue involuntaria en mi caso. Cuando estoy haciendo la fila para ingresar al avion (esyando en la misma cola antes de ingresar) me informanque no podre embarcar..(claro ya habia designado mi billete a otras personas. pesima atencion y pesimna experiencia con los empleados de ese vuelo. Denver a Miami
Pros: Great crew of airplane staff
Airlines flying from North Dakota to Venice have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from North Dakota to Venice
Masks required on board, masks provided on flights from North Dakota to Venice
Social distancing seating
Middle seats unavailable to book on flights from North Dakota to Venice
Testing for antibodies, testing for symptoms for flights from North Dakota to Venice
Waiving of change fees. Search flexible flights from North Dakota to Venice