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Find cheap flights from Ohio to Douala

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Boston (BOS)
Douala
Tue 11/24
Tue 12/1
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Good to know

Low season

October Best time to beat the crowds with an average 4% drop in price.

High season

December Most popular time to fly with an average 7% increase in price.

Average price round-trip

$1,155 (avg. price over the last 2 weeks)

Good deal round-trip

$834 or less

Good deal one-way

$508 or less

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Top 5 airlines serving Ohio to Douala

Scores according to KAYAK customer reviews

8.0
SWISS
Overall score based on 8,990 reviews
8.2
Boarding
7.8
Comfort
8.6
Crew
7.7
Entertainment
7.9
Food
Airline reviews

Cons: "The seats are small with very little leg room"

Cons: "Rude ground staff at Athens airport, unable to check in online prior to flight, had to wait in line for over an hour for a connecting flight and run to the gate to then be told I was on standby for my next connecting flight. Poor customer service, no headphones given even though all seats have tv screens - such a small thing can make a difference to overall experience eg providing headphones. The check in and boarding forbthis flight was an absolute joke. Two men were about to have a fight due to how irritated everyone was for standing in line for so long. No need whatsoever. Meanwhile 3 staff sat at the ticketing desk and just watched the line grow! When I asked for assistance they brushed me off as if I were a flea! Athens Swiss airlines ground staff are up there with the worst customer service I’ve seen."

Pros: "Crew as usual very kind"
Cons: "They put me on stand by because flight was overbooked"

Cons: "Could've been on time"

Cons: "No kiosk at airport. Even tho you have a etickst they make you print one. Which means a huge line. Whats the point"

Pros: "Crew was great, food was great, timing was great! (Got to LAX about 45min prior to scheduled arrival), however seats are very narrow!! Good enough for a short (2-5 hour) flight but definitely not for a transatlantic one!"
Cons: "Everything great but the seats..don’t expect too much of a leg room in the 777 Boeing...unless you get the exit row in economy or you book a business class!"

Pros: "Amazing crew"

Pros: "I was offered to check in my carry on, it was nice."
Cons: "I was told a wheel chair would be available to help me get to Terminal E in Zurich. I had literally TO RUN to catch my connecting flight to NYC since the chair was not their for me in Zurich. I almost missed my flight. I am a 79 years old woman. That was one terrible experience."

Pros: "The crew was friendly and polite."
Cons: "The plane was small, it rattled and shook a lot and the size of the seats is ridiculous. The bathrooms did not have warm water and the sense of comfort is to be found only in business and first class. We fly to Zurich a lot because we have family there and we always take SWISS for a direct flight. They have old planes, the little TVs by the seats may or may not work and although the crew is nice and well trained, they cannot substitute for the discomfort of 10 hours flights in a crammed place. Sorry SWISS."

Pros: "Service and food were good considering it was "plane food". No delay whatsoever."
Cons: "Black box under the front seat. No room for legs. Seat blocked in lower position, impossible to make it stay in upper position. Entertainment wasn't working good: extremely laggy when it was working ... Seats are way too short. You got the neck support into the upper back ... And I am only 1.80m. Overall, I am done with Swiss until they upgrade their planes. Wifi was 99usd for 220 mo ... what a joke. A 20+yo plane for a such reputated company. There was still the ashtrays inside the restrooms."

Cons: "They lost our bags for the second time in 4 days. Both originating flights were late starting and made for impossible connections! Is Swiss ever on time? Frustrating for sure!"

Pros: "Very attentive staff, good food and drinks."
Cons: "We paid for upgraded seats that were still very tight."

Pros: "Everything went smooth. Very friendly, and felt warmly welcomed."
Cons: "A bit of long lines especially with the 2nd security point in Zurich."

Pros: "Crew members were polite and efficient. Entertainment system kept us engaged for our 12 hour trip."
Cons: "Horrible boarding and check-in. I fly internationally for business. This by far and away was the worst experience ever. There were 2 parts to our travels. Flight from Dusseldorf to Zurich, then Zurich to Los Angeles. in Dusseldorf, SWISS oversold the plane by 25 passengers. It was unbelievable, SWISS was randomly determining who would not fly and miss their other connecting flights in Zurich. It was by shear luck that we were able to keep our original reservation. SWISS needs to realize that this type of problem is serious. I can't imagine every flying SWISS again."

Pros: "Great seat, wide enough for an adult and a 2 year old to sit in. Food was nice, but didn’t make you go wow."
Cons: "TV was a bit small"

Cons: "The seats were uncomfortable, smaller aircraft"

Pros: "Crew helpful. Seats comfortable. Slept most of flight."
Cons: "Didn’t bother me because sleeping but much of flight apparently the entertainment system had issues"

Cons: "I felt like a sardine."

Cons: "We (parents) were business class, but our two kids in coach, yet Swiss doesn’t allow “guests” in the lounge. Hmmm. What a bunch of BS."

Pros: "On board service"
Cons: "the teminal 4 sevice at JFK: the huge line before the security looked like a complete misorder and for no reason lingest lined I ever saw in airports instead of spliting the crowd in shorted lines to every security crew without maku=ing people to pass long lines with the hand luggage and children, it was really and absolutelu=y far from any comfort."

Cons: "The boarding process is very uncomfortable as the passengers are asked to board the plane without any specific order, regardless of where they’re sitting, instead of boarding them by groups."

Pros: "Smooth flight"
Cons: "I ordered a kosher meal and did not get it. The seats are very uncofmfortable. When the one in front puts their seat back it goes almost in to the face of the one behind."

Pros: "The boarding process was smooth. The crew was friendly and attentive. Even though it was a short flight, we each got a piece of Swiss chocolate."
Cons: "Like most planes, there was not enough leg room."

Pros: "Excellent food."
Cons: "Yet again, was "randomly" chosen for extra security. Flight was delayed for over an hour because of mechanical failure. A/C set at polar temperatures."

Pros: "Everything. They are in their own class."
Cons: "Nothing"

Pros: "Very short flight so little to write about."
Cons: "We've got no complaints."

Pros: "Skop"
Cons: "Skopje airport personnel was very bad service ticket counter worst ever"

Cons: "Our flight was delayed 25 minutes leaving Rome."

Pros: "Friendly team, great food and snacks and tons of movies to choose from."

Pros: "MANAGER WAS FABULOUS STAFF WAS FABULOUS"
Cons: "NOTHING"

Cons: "No Wi-Fi on board."

Pros: "I was placed at the very last seat because of a mix-up of tickets, then had to change twice because some people didn't like their seats. Sitting next to your spouse is logical, but best to provide the ability to select seating ahead of time."
Cons: "Landing. Very rough"

Pros: "I had no idea i would be charged for just one check in bag!"
Cons: "I had no idea i would be charged for checked in bag! Scam!"

Pros: "Food was good. Service was attentive."
Cons: "The seats reclined a little too far, or the screens didn't tilt enough. End result being when the passenger in front reclines, it's hard to view the screen at a comfortable angle. This wasn't a huge problem for me, but a taller passenger would be rendered unable to watch anything on the in-seat entertaniment system if the person in front of them was reclined."

Cons: "Time"

Pros: "Accommodating"
Cons: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."

Cons: "People who handle Swiss"

Pros: "The Crew was wonderful."

Cons: "Would have been 5 stars overall if not for two hours of a child kicking me seat and occasionally poking my arm."

Pros: "Upgraded to business class. Very professional and attentive crew."

Pros: "So far so good"
Cons: "So good"

Cons: "There is no question about check-in?? My ticket, booked through Kayak, did not state that no baggage is included. The Swiss air just said I should have picked it up from the booking and forced me to pay Euro 30, which I will claim back from Kayak. This is gross misrepresentation and on the same ticket flying a luggage was included."

Pros: "Friendly crew and very professoinal"
Cons: "Old plane"

Pros: "The flight experience was efficient and secure; that's good. Staff generally professional."
Cons: "The seats were too small, and the food wasn't good enough, especially the 'salad' which consisted of some moderately old browned lettuce with no tomatoes. Happened on my flight back as well. The one time when I thought the staff faltered was when I hit the paige attendant button, and noone came for 25 mins. I ended up walking to the back of the plane and asking for water myself. I also thought some of the materials used in the plane were cheap, like the foldout tables on the back of the seat, the pillow covers, and the headphones (one of which broke midway). The headphones don't cover the noise of the jet in flight very well."

Cons: "My baggage never made it on my first flight due to a strike by Swiss airlines crew. The flight was delayed and we were told it was because there was less crew and it was taking some time to get our baggage on the plane. Due to the delay, I missed my connecting flight and was rescheduled for a flight the following day. When I went to get my checked bags, I was told they never made it on the plane and were indefinitely in the first city (Barcelona). I was told to file a complaint once I got home (US) and then they'd forward the bag to me. I did not receive my bags until 5 full days later, in which I had to call every single day and ask to place more request to move the bags from one city to the next. If I hadn't stayed on top of it, I surely would not have received my bags. Also, when I checked my bags in Barcelona, I had to pay an extra 75 Euros for having a second bag although the weight limit was not surpassed. The guy at the counter was really nice and didn't want to charge me but due to the strike, the policy was really strict on a one bag limit. That I understand, but I did file a complaint and request to be refunded that 75 Euros since the service that I paid for was not completed on their end until 5 days later. I'm really hoping they refund me but not gunna bet on it."

Pros: "Onboard crew was great and communication was excellent."
Cons: "Gate communication was poor. Delay poorly explained. Boarding process very confusing."

Pros: "Crew great"
Cons: "Impossible to work on laptop with front seat in recline"

Pros: "This flight left on time and landed safely."
Cons: "Not worse than other international flights. Entertainment system better than Lufthansa or United. This plane used the 2 jack connection for headphones, which prevents one from using own/normal stereo jack headphones. The provided phones are terrible had to be cranked really loud because of the plane noise, it was almost impossible to understand dialogues in movies."

Cons: "meal choice run out very soon and I could not get what I wanted to get"

Cons: "Awesome"

Pros: "Can't really remember."
Cons: "Flight time respect. Earlier flights. Charging system for phone or comuperr and if there was internet availability in flight."

Pros: "Crew was super 5 stars, airplane 0 stars, narrow and ugly, change planes , who gave any star to that Airline don't belief ."
Cons: "Bigger seats for 10 hour flights"

Cons: "Squawking brats the whole 10.5 hours of the trip to IAD."

Pros: "The staff were good"
Cons: "Better seats and it was not Turkish Airline they change to another company"

Pros: "The seats were more comfortable that most big companies. The food was tasty and good quality."

Pros: "our seats were bulkhead seat due to my mother cannot walk so we were told to move back and that was seriously horrible we had paid extra for the bulk seat and it was neglected."
Cons: "our seats were bulkhead seat due to my mother cannot walk so we were told to move back and that was seriously horrible we had paid extra for the bulk seat and it was neglected."

Pros: "I highly appreciated the kind care of all the staff in the plane; especially the great selection of food. Thank you very much! For a plane it was really 5 * service."
Cons: "the correspondence between the staff. On my way to New York, I was brought to the lounge to wait until my boarding will start but nobody picked me up as promised, so I had to walk the way. I needed a wheel chair as well on my way back, extra ordered it at the check in, they said it is noted in the system. But nobody was there to pick me up. When I finally found someone, I was brought to a place, being asked to sit down and wait where I still had to pass stairs to come to the passport controll. From there noone picked me up, so I had to go my way alone with pain in my leg. I don't want to argue, I managed it even with pain but I wonder what happens with people if they cannot walk anymore at all. My advice would be that you work on to improve this service. We extra booked business class but this service was not worth being called business class."

Pros: "Entertainment and food was decent."
Cons: "Delayed and baggage claim took over 45mins."

Pros: "Super"

Cons: "Seat adjustments on both our seats in Business Class were not working!!"

Cons: "How one of the crew deal with my little boy when he walked on the plane because he felt boared"

Pros: "Nirmal"
Cons: "Ok"

Pros: "Food Free wine and drinks Good movie selection Good headphones Good and nice team"

Pros: "Attendants were very nice."
Cons: "The seats were so close. It was like riding on a transit bus. An 11 hour flight would be nice with just a few more inches between seats.. I don't expect real comfort in economy class but just two more inches would have been nice."

Pros: "Food"
Cons: "Leg room especially between Houston and Istanbul fo"

Cons: "Sloppy cabin crew at the time of embarkation. Bad entertainment system (horrible touch screen, earphones with loose contact), made a 7 hours trip an unforgettable experience. Food quality was marginal. A drastic contrast with the previous flight of the same airline company (but from Amsterdam to Istanbul), which was very good."

Pros: "Pilot did a smooth landing both the long flights."

Pros: "Friendly staff, great food and entertainment selections, care package/pillow/blanket provided, comfortable flight"

Pros: "Will never use kayak again"

Cons: "The flight was delayed leaving NY"

Pros: "Free drinks and movies"
Cons: "Food wasn't great, wouldve rather better snacks than food that wasnt good. Pilot volume - I would listen to a movie at say level 3 and the pilot would come over the radio at like volume level of 7 or 8. Not helpful."

Pros: "I d like everything the service all the crew was very helpful an Cain"
Cons: "Yes I will recommend Turkish airline"

Pros: "Organized and well prepared. No attitude from the flight attendants. Everything went smooth as it should be. We left a bit late and we got on time. Pilots exelled."

Pros: "Overall the experience was good with friendly staff."
Cons: "My luggages where ruined and there was heavy rain. The luggages where left out instead of being protected l, damaging clothing and the luggages themselves."

Pros: "Smooth flight, great food"
Cons: "Other passengers."

Pros: "Direct flight"
Cons: "No entertainment on the plane. No TVs, movies, etc. It was an old plane and old fashioned flight."

Cons: "Flight was canceled and I missed all subsequent connections"

Pros: "The flight attendents were very nice & service was good."
Cons: "The seats are cramped in economy, so if you are tall it's uncomfortable flight."

Pros: "Flight any crew awesome"
Cons: "Parents who allow a child (not infant) to scream for 2 hours"

Pros: "I love everything about this airline. I'm a fanboy of Turkish airlines every time. Great in cabin entertainment, great service, always awesome aircrafts."
Cons: "i had asked for an aisle seat and ended up on seat 7C which is the one that is next to the seat where the stewardess sits down. I wouldn't have minded at all but my seat and the one next to it didnt recline anywhere near as much as every other seat in the whole airplane. It was really uncomfortable for me and the person who was seating next to me. Hopefully this will be the last time i get stuck in that kind of seat."

Cons: "We end up spending almost 1,200 use extra to reach Washington and return to Yaounde."

Cons: "Flight was canceled 4. in this year. 17 passangers is not good biznis for TURKISH AIRLINES"

Pros: "Worst customer service ever."
Cons: "Just don't do it. I've never been so mistreated. Everyone I met at the Istanbul airport who flew on Turkish was miserable and angry because of the way they were being treated."

Pros: "Excellent service, food, entertainment & Aircraft! Need quicker updates in monitors - seem to redundant"

Pros: "The food was decent, as well as the movie selection."
Cons: "The crew were incredibly rude, it was badly organised, there we delays on our flights, the boarding process was a nightmare. After booking both mine and my boyfriend's tickets we were later warned that there will be an 8 hour lay over instead of the expected 3 hour (as booked). I will try my very best to avoid Turkish Airlines in the future. After taking many long haul flights in my life, I can safely say that this was my worst and most disorganised travel."

Pros: "Everything, fast boarding, good experience overall, turkish airline provides good services for very affordable price, i am pleased"
Cons: "Airport is huge, the walk to gate 701 was long, i thought i would never get there...i think they should arrange some kind of transportation to gates like 701"

Cons: "Sat 44A. The entire row behind me had 1 adult & 2 children. 2 Hours into the flight, there were 4 children, no adults and the seats were used as a playpen. 7 hours of kicking, punching the screen, opening the window shutter during "sleeping time" as instructed by the crew. Wine was poured on my back, water splashed on the person next to me, children were climbing over my head... etc. No parents or flight attendants could help the situation. Boarding was a mess. 10-15 passengers surrounding me sat anywhere they wanted creating a delay to push back because everyone just sat with their family and disregarded the chaos it created for those individual travelers wanting to sit in "THEIR PROPER SEAT". This was the worst / never ending flying experience I've ever had. I will never fly Turkish Airlines again."

Pros: "Everything"

Pros: "Everything on the plane was great."
Cons: "The boarding area at the airport was overly crowded and hectic. It was really difficult to move around with two kids and a few bags."

Pros: "The crew is wonderful, the food is very good for airline, and the flight was on time"
Cons: "Boarding a bit chaotic"

Pros: "Everything from check-in to coming back home was great. The most friendly crew, clean cabin and lavatories. The food was excellent and plenty. The best part was that I could check in 2 luggages per person in addition to the carry-on!!! Yes 2 pieces! Can't forget the little pouch they give you with slippers, socks, tooth brush kit, ear plugs, and the sleep mask for your eyes. By industry standard, the head phones are better than most other. You feel like a first class traveller in economy when you compare to a similar booking with other european airlines."
Cons: "Because of the fact that they are a part of star alliance I thought that we would be stacked like economy cargo as done with lufthansa, swiss, sas, austrian etc., but turkish airlines completely lives up to and is the star in that alliance, something their partners can learn from."

Pros: "Friendliness toward kids was really good."
Cons: "The movies didn't work until an hour after the flight started. Really."

Cons: "I have 4 lost baggages, didn't arrived Miami"

Pros: "Very nice crew!"
Cons: "Very hot in the plane"

Pros: "Great food."
Cons: "Nothing. It was very pleasant."

Pros: "food, service and sea"

Pros: "Crew was fine; food fine."
Cons: "These were probably the most uncomfortable seats I've ever flown in. I'm only 6 ft 1 inch, so I'm not unusual. I could not sit with my knees facing front; I had to splay them out. The tray table would not come all the way down flat before it hit my knees. If there were a lower rating than poor, the seats would have won it; Movies were among the worst ever. where do you get them?"

Pros: "Entertainment system, food"
Cons: "Announcements illegible"

Pros: "Plenty of leg room. Fast boarding."
Cons: "No in seat entertainment or charging capabilities."

Cons: "Assigning seats at check in? Why was that a thing? Also why did we have to wait for almost an hour once we landed to be given a gate for us to unload? So stupid the whole thing."

Pros: "comfortable"
Cons: "the crew seemed be very stressed!"

Pros: "You're kidding!!!"
Cons: "Seating 3 across. the passenger on the isle seat got served and the other passenger and myself were ignored. NO SERVICE!"

Cons: "The Delta flight leaving Cleveland was a hour and a half late so we could not make our connection to get home and had to overnight in Minneapolis. This is the fourth time in six flights For Delta. I think the Kayak booking algorithm needs to allow more time between connecting flights."

Pros: "Quick boarding and great with accommodating my request for a window seat."
Cons: "Offer in flight entertainment."

Pros: "Good access to charging, good food"
Cons: "More space:)"

Pros: "The crew was amazing this round I got good seats"
Cons: "Forgot my earphones so I had to read a book. I never asked nor did I see earphones"

Pros: "Fast and efficient"

Pros: "Crew was great."
Cons: "When all overhead bins were full, they should have allowed those who didn’t need to check their carry on to board the plane before those who needed to check their carry on. Very unorganized at gate."

Pros: "The ceew"
Cons: "Unorganized boarding and 6 hour delay from expected departure time."

Pros: "Getting to my destination."
Cons: "Leg room, more room for carry on bags, coats, etc."

Cons: "Flight was delayed and our luggage is lost"

Pros: "We eventually got there"
Cons: "In Cleveland, the doors remained opened for about 30 minutes after they were supposed to close, and 6-7 people boarded. We then arrived in ATL quite a bit after we were scheduled to land."

Cons: "Na"

Pros: "Delta Comfort Plus for the win! Great seats with plenty of legroom and room for carry ons. Friendly flight attendants"
Cons: "Nothing"

Cons: "N/a"

Pros: "The crew were fantastic and tried their best the delay."
Cons: "Delayed flight. 2 hours delay. Had to rebook a connecting flight and hence was very tight to board the next flight"

Pros: "Flight was good. Left on time. Crew was attentive."
Cons: "Did not assign seat at check in. Had to go to gate and check in. Staff handled it well, but it was inefficient. Wasted time dealing with it."

Pros: "Two ladies working in the aisles were very pleasant and nice"
Cons: "Takeoff accelerated too much... nicer to have a longer launch process"

Pros: "really nice cervices"

Pros: "Efficient on board crew"
Cons: "Ground crew caused delay for unknown reason"

Pros: "The crew is always wonderful. The complimentary beverage and snack really makes the flight better, even in the tiny seats. The flights with tv screens and charging ports are great, although they only seem to be on my shorter of the two connecting flights."
Cons: "Crew allows the first zones to place both their carryon and personal items in overhead storage, filling the bins before many travelers board the plane. We are then asked to check our bag, and are forced to put our 1 bag between our legs, whole many people stored two overhead. Flight was delayed a few minutes and time was not made up in air. Delta changed a few of our flights before we were even off the plane, while other passengers were allowed to keep their original flight (originally we all had the same connecting flight). Looks to me like they overbooked and pulled some of us randomly. Also, my checked bag was sent on wrong plane, and sat unattended at next airport for 2 hours."

Pros: "everiding si so good thanks this is my 2nd time lovet"
Cons: "so organais tritment so good everiding lovet"

Cons: "The worst"

Pros: "Lov"

Pros: "Short trip"
Cons: "Very hot ride"

Cons: "Copilot was an hour late, inexplicably"

Cons: "Alhamdoulillah"

Pros: "I liked the legroom and the seat"
Cons: "No entertainment screen, no real food, I don’t care how long the trip is, I got first class, I expect first class service."

Pros: "I liked the fact that the flight left on time and landed ahead of schedule."
Cons: "The flight was rough. The coffee was horrible though."

Pros: "It was on time"
Cons: "Minimum everything"

Pros: "Despite small aircraft, boarding was fast and easy. On time departure and arrival. And quite clean aircraft despite a very fast turnaround. And Biscoff!!!! Delta's free wifi for messaging is a nice touch, as is free in-flight video. In-flight music would be nice, too. Doesn't hurt to ask :)"

Pros: "On time. Most important"

Pros: "Boarding was good, crew was friendly and we were on time."

Pros: "We were treated very well and it was a short, sweet flight. Nothing to complain about."

Pros: "Seats are comfortable. These short haul flights often have worn out, painful seats."
Cons: "They do a bad job of screening people with bags too large for the overhead bins and then those people have to check one they have already tried to board and it slow things down."

Pros: "Delta was so accommodating"
Cons: "N/a"

Pros: "- usb abd 110v charging ports on the seat backs - in-flight entertainment system for all passengers - comfy seats and adequate legroom in basic econ."
Cons: "- zone 1-5 boarding does not make for good logic - should board all window seat passengers first, then all middle seaters, and finally all aisle sear passengers"

Pros: "I liked that Delta gave me quick alternative flights and was able to switch at no charge to another flight using their app. I was traveling with my 12 year son and they were accommodating in seating us together."
Cons: "The hassle and the fact that we had to run to catch the new flight."

Pros: "Hey, they let us off the plane."
Cons: "The plane had just come in & problem was detected. Does it really take an hour to get the log book recorded?"

Pros: "Delta is a mess to check in. Check in on line, print boarding passes then stand for an hour to get bag checked, in Cleveland an. urn ind almost as long in Austin. Terrible"

Pros: "It was on time."
Cons: "The plane was dirty and there was a lot of trash around my seat."

Cons: "The entry into the Atlanta airport after landing was somewhat chaotic. We were backed up circling before landing for ~ 1 hour and there seemed to be an unusually large number of folks trying to get through customs/security - noe Delta's fault but an unwelcome experience after being in the air for 8+ hours."

Pros: "Entertainment ( movies) were nice."
Cons: "9 hour flight and no food(meal) until 1 hour before we land. The worst food I've had on a international flight."

Pros: "Hard to like anything with this delay -- missed 3 appointments in Raleigh."

Cons: "If you have to swap out planes, do it at night, not the morning of the flight! And tell the customers in advance, so they can get some sleep instead of hurrying to the airport for an "on time" flight that couldn't be flown because of an equipment problem."

Cons: "Economy seating was cramped and painful. I sat in a window seat and couldn't hardly move freely enough to get my seatbelt on; and I am a petite female!!"

Cons: "the seats are WAY TOO SMALL"

Pros: "Our original flight delayed and then cancelled and the need help kiosk was quick to provide an alternative. Better aircraft and good flight compared with the original flight"
Cons: "The replacement flight has been delayed almost 2:30 hours due to bad weather in NYC."

Pros: "The aircraft was much better than the originally plan which was delayed and then cancelled. Comfort seats and cleaner aircraft was a nice surprise after 5.5hrs of stranded time at the CLE airport."
Cons: "Delayed for 5.5 hours."

Cons: "The gate attendant was a little snarky; shirt with an older passenger. The snacks were just okay; almonds would be good, or kind bars."

Pros: "Comfortable seating, good service, wide variety of entertainment options."
Cons: "I’m vegetarian and the food was horrendous and extremely limited."

Cons: "The flight was an hour and a half late getting to Cincinnati due to weather in Houston. We did make up some time in the air, however, when we got to Newark, we waited over 20 minutes to be towed to the gate! This level of service is simply unacceptable."

Pros: "Everyone was friendly and cooperative from ticket counter to flight attendants"
Cons: "Nothing at this time"

Pros: "The crews did a great job!"
Cons: "Departures on both legs of the flight was delayed. First one 45 minutes and second one 20 minutes. The seat on the first flight was not the best and doesn’t seem to have a tall enough back section for taller people to rest their head."

Pros: "Alyessa went over & above to make us feel welcome & appreciated"
Cons: "Limited snacks"

Pros: "staff was fine"
Cons: "Loaded us on the plane and kept us on the small cramped plane for 90 minutes before leaving. Just stuck sitting there"

Pros: "We missed our connecting flight any had to spend the night in Washington at our expense."

Pros: "They put us in First Class which was a wonderful treat"
Cons: "The pretzels were awful"

Pros: "Nothing. It was extremely stressful dealing with the cancellation."

Pros: "Politeness of the crew, not cramped"

Pros: "crew was patient and efficient"
Cons: "3+ hour delay leaving CVG due to delayed plane out of ORD"

Cons: "No seat assigned"

Pros: "That the flight was a bit shorter than it was suppose to be."
Cons: "A bit uncomfortable, but no more than any other flight"

Pros: "Exit row seat. 18A"
Cons: "No tv, not loving the waffle cookie."

Pros: "Easy check in and boarding. Nice airports"
Cons: "small.seats. poor snacks"

Pros: "On time"
Cons: "Layover in Newark was too long and Newark is not a good airport for layover"

Cons: "The Wi-Fi didn't work when I tried it on my computer."

Cons: "This flight seems to be frequently delayed waiting on the inbound aircraft from SFO to CVG"

Cons: "Almost didn't get to flight. Service desk had one person checking in bags. No communication with anyone in line and they had no help. Very poor service. Only was I made it was risking taking bag on flight."

Pros: "Access to entertainment online with the app was good. Good customer service. Nice memorable suit case tag gifts for the inaugural flight. Friendly staff."

Cons: "While boarding the plane, another passenger was sitting in our seat. When I asked to see her ticket she explained she didn't have a ticket and didn't need one? I'm a flight attendant!!! Very rudely. The attitude in some of the flight attendants is wrong !!! You work in customer service help find solutions don't create problems."

Pros: "Very comfortable and enjoyable good vibe not to loud"
Cons: "There wasn't anything I didn't like it was my first flight ever and it was good"

Pros: "All was good. Crew was nice to everyone."
Cons: "Two large people had carry on bags that did fit in the overhead. They kept trying different areas and delaying boarding for other passagers."

Pros: "Your crew was sympathetic to the dry air and happily provided extra water when I asked"
Cons: "Fellow next to me was having a hard time with the credit card use for direct tv."

Pros: "Efficient, smooth boarding, on-time push and take off, good skill on a crosswind landing."
Cons: "Being packed into a CRJ-700 with 50 of my closest friends I never knew. Snacks are ok but nothing exciting. No elbow room (I'm not obese)"

Pros: "Plane took off and landed in one piece on time - funny how we all accept that is all that matters"
Cons: "I am a connection in Chicago from A to C concourse- too far. I came to fly not walk. Then we loaded from the front to the back - crazy. Service was slow cos too few crew. Airlines completely "dis" their customers"

Pros: "The crew on the plane were nice."
Cons: "You cancelled my flight when I was in chicago to cincinnati United did not offer me anything no hotel, money back nothing and I had to be somewhere very important I didn't have my thing because it was in my suitcase which i didn't get till sunday. Ended up renting a car and driving the rest of the way. Never offer anything to help me. Then United messed up my plane ticket on my way back home almost miss my flight."

Pros: "Getting from A to B safely. Some of the crew were extremely helpful and sweet."

Pros: "My flights were on time and I didn't die."
Cons: "United Airlines doesn't have power outlets in their economy seats."

Pros: "The crew was wonderful."
Cons: "The temperature on the plane was so cold that ice was falling on passengers throughout the flight from the vents. I chose coffee for my in-flight beverage to warm up, but the flight attendants did not have lids available to offer. As you can imagine, that didn't end well on a turbulent flight."

Pros: "Nice aircraft"
Cons: "Late out of ORD"

Pros: "The email updates on flight gates."

Pros: "Everything went like clockwork, the announcements, the boarding, the take off, the landing and the on time arrival. This trip was an example of how things should go."

Pros: "Comfortable and on time other than rain delays"
Cons: "Missed connecting flight and had difficulty getting help to reschedule b missed flight due to retouting to Austin"

Pros: "Great friendly crew, you can tell they love their jobs"
Cons: "Liked everything"

Cons: "Flight was delayed 2 1/2 hours, transferred carriers and still don't have my bag"

Cons: "The flight was delayed so that I would miss my connecting flight so they change me to a different flight which was been cancelled and I had to get a different flight to Detroit where I landed as far from my departing gate as you could possibly make it with 20 minutes to get there"

Cons: "Waiting In the airport 6hr waiting on a flight that takes and hour"

Pros: "We finally got to Chicago.... In one piece!"
Cons: "The delay, the plane changed so the seat assignments changed but we were not given new boarding passes, A MESS!"

Pros: "on time, clean plane, efficient crew."

Pros: "The smooth ride"
Cons: "Could not cross my legs Not enough room for food and diabetes kit Flight information would not load"

Pros: "The crew was wonderful"
Cons: "Like any flight, the lack of choice in included snacks."

Cons: "The snack food was the worst I've ever had on any flight. It was some kind of Asian-style snack and I almost gagged. Never had a snack on a plane I couldn't eat until now."

Cons: "Flight delayed so booked on another flight. Get to layover and was told that United tried but couldn't book the second leg of the flight after all. Before we left our original destination, they assured us all the arrangements had been made. Lying to customers doesn't look good for businesses."

Pros: "On time departure of flight"
Cons: "Seats seem to be getting smaller. Flight attendants movement is greatly reduced. It seemed that his behind every time I looked up. Not good!"

Pros: "Price and comfortable new plane"
Cons: "Male stewardess was very unpleasant/unprofessional No food or snack or water offered to my son or I"

Pros: "The flight was fine nothing to rave about or complain about."
Cons: "The cargo door did jam on the return flight so we had to wait at least 30 minutes to get our bags. Not sure if someone didn't do what they were supposed to do when securing luggage. It took maintenance some time and several calls before they came to assist."

Pros: "There is absolutely nothing that I liked about this experience!"
Cons: "They had to reroute my flight four times! Then when they finally gave me a final flight I didn't get the premier seating that I paid for! Even if it's the only flight available the next time I fly I will not book with United!"

Pros: "I liked that United got me a flight on Delta. A delay on my United flight would have taken off after my connecting flight took off from Chicago to Hartford."
Cons: "I did not get a text message or a phone call that my flight had a long delay."

Pros: "The crew was nice. Service was excellent."
Cons: "The upholstery can be improved."

Pros: "Crew is excellent"
Cons: "Delays and we had to actually run for the connected flight"

Cons: "Good crew"

Pros: "Nice aircraft and comfortable seating in economy with a good selection of music and movies on the seat back entertainment. Business class was mostly empty and looked very nice and roomy. They should upgrade their frequent flyers the way other airlines do to fill those empty seats and generate the good PR that results. The food was good in my opinion, and the Ethiopian coffee is great. Affordably priced tickets was the selling point for choosing them. They are a young airline and while they go through the motions of being a modern service-oriented airline, but alas for the most part they aren't there yet."
Cons: "We've flown a few Ethiopian Air flights now and while the flight attendants are nice, they aren't always on top of things and paying attention to the needs of the passengers. Not as helpful or attentive as we're used to. Boarding is chaotic and the overnight transfer at Addis Ababa is a total mess. If you get to leave through the airport in the early morning things are relatively painless, but what a nightmare of pushing and shoving chaos when it's busy. The hotels they put you up in are mediocre at best. Last week we enjoyed a long wait for the bus ride to the hotel, cold food when we arrived, and a nice hard bed to "sleep" in. We probably won't fly Ethiopian Air if we have to overnight in Addis Ababa again. I'm willing to pay up to fly another airline and skip the overnight as it's just not worth the hassle."

Pros: "Amazing crew"
Cons: "They need to improve on thier inflight menu and the check-in and boarding experience"

Pros: "Cabin crew was great at customer service. Very helpful."
Cons: "The food was the same on consecutive flights, which made eating painful. And the Addis Ababa airport is very poor right now."

Pros: "I appreciated the amount of movies offered as well as its variety. I also liked how often they brought drinks and snacks. The airline crew was very helpful to passengers."

Pros: "I liked the fligth attendant"

Cons: "The seats are uncomfortable"

Pros: "Way more leg room than I expected. The crew was very nice, the announcements were made in 3 languages, which was nice for the non-Amharic speakers!"
Cons: "Boarding in Lomé took a long time, which I believe made us a little later at the airport. Not sure if that is something fixable or not"

Pros: "The crew practically ignored my request for medical aid. They were not friendly and super occupied. The seats were too uncomfortable."
Cons: "The food could have been better and the crew attention and assistance to the passengers."

Pros: "The ravioli was great, some of the other food was not great. Otherwise, the flight was easy."
Cons: "More entertainment options, the movies and TV shows offered are not varied or very good."

Pros: "Customer care was good"
Cons: "I suspect the problem of luggage started with Alitalia my first leg"

Pros: "Loved the meals and the leg room"
Cons: "The entertainment could have been better but overall was not too bad"

Cons: "The landing was terrible and quite dangerous. It was a lopsided and the plane was about to tip forward when we hit the ground. I was quite disturbed on arrival. I’m glad to say the we were lucky that webdid not have an unfortunate incident."

Pros: "Although we had abou an hour delay, we arrived only thirty minutes after the scheduled time. The flight crew was very nice and friendly."
Cons: "The touchscreen did not work very well; was only able I o see one movie but is was an overnight flight so it wasn’t too much at a hassle."

Pros: "Helpful crew."

Pros: "Ease to select seats on line The flight was a little delayed but they got me to my connecting flight on time at Addis Ababa. Good on board service"

Cons: "2 separate incidents. One, a fight between passengers at ththe check in desk that spilled over before staff could resolve incident. Then at security, after immigration, no cues. Minimal staff overseeing the process. No organization. Early"

Pros: "Nothing!!"
Cons: "Not very clean Several used towels noted in seat"

Pros: "Seats are reasonably comfortable with sufficient storage space Food was OK"
Cons: "Chech in was poor - didn’t have priority stickers for business class luggage. Had to go to different counter for hotel voucher. Overall not good and professional Didn’t have ice on the plane ( for drinks, water etc)"

Pros: "Crew members were friendly....."
Cons: "No entertainment"

Pros: "Crew"
Cons: "No way to charge a phone!"

Pros: "The crews"
Cons: "The food"

Cons: "Food was served to passengers from seat row 30 and beyond very late. About twenty minutes to landing In Addis so passengers were forced to gulp the food Hurrying which is not comfortable"

Cons: "Price. Ease of early checkin"

Pros: "The crew where very pleasant & the service on the plane was good"
Cons: "A small plane and not enough leg space, you could not choose your on movie, didn’t have much choice of the meal that was served"

Pros: "That I finally had an on time flight with Ethiopian airlines, having suffered through an absolutely miserable outbound flight"
Cons: "On connecting from Bangkok to Nairobi passengers are funneled into a security waiting area with no water, coffee, duty free shopping- absolutely nothing but dirty toilets- for a 2+ hour layover. Bole airport is surely one of the most disfunctional airports on the planet."

Pros: "Am very impressed with the service, and punctuality. The crew are friendly, helpful and respectful. I love the airline operating timeline of leaving Nigeria and getting to US same day. Also the fare is very reasonable. Advertise more, let people know u Pls enhance and expand ur Advertisment among nigerians. Am already spreading d good news among our friends and colleagues. Ethiopian Airline is d way to go"
Cons: "It took too long for d luggages to come out. Pls improve on it"

Pros: "The worst airline company I've ever used"

Pros: "The flight service"
Cons: "The food was good"

Pros: "Check-in and Boarding took forever. Cabin was very warm and passengers around me were extremely loud, practicallly yelling. Considering the flight was 3 AM, this was not appreciated."

Cons: "There was a four hour delay for departure!"

Pros: "Everything including crew members ."

Cons: "Ground staff past security at Intl departures were unhelpful and scarce. The gate number on the boarding pass and screen did not coincide. Unlike other airports the screen was not the most recent information. Even when told about the discrpancy and mix up for many passengers, the mistake on the computer was not rectified"

Pros: "Cheap"
Cons: "Delays, Delays, Delays, 2 hours late !!!!!!!!!"

Pros: "The crew very kind and made me feel comfortable"
Cons: "Old 767, with not comfortable set up and no individual TV set."

Pros: "Service & Staff"
Cons: "Toilets always get messy because there are many people flying for the first time and some using a public toilet (or even flush toilet) for first time ever. They need instructions in the bathroom for how to use the toilet, how to keep it clean, how to dispose of trash, how to flush toilet paper, etc. If fly all over the world, but every time I fly from Africa it's the same mess, regardless of airline. Simple instructions would help - they cannot assume all of their clients have used flush toilets when over 80% of Africans do not have them."

Pros: "Entertainment, comfort in flight"
Cons: "The crew was not too caring, and the food was really below average - same dish for lunch and dinner."

Pros: "Seats were comfortable & some of the cabin crew were courteous"
Cons: "Flight delayed due to confusion at boarding gate, unprepared airport staff, wrong info on monitors. Again lack of food, forced to take whatever food they give you or you're told sorry, how can one side serve only fish while the other side chicken??? Vegetarians doomed as they don't get anything & are left without food! Major improvement required in food choices & availability! Our row of seats did not have volume on the tv monitors hence could not use!"

Pros: "Boarding was quick, airport staff doing a great job, cabin crew friendly, entertainment just okay."
Cons: "Poor variety of food, it's either take it or leave it! Make sure to order your food while booking or get ready to suffer!"

Pros: "Flight was on time"
Cons: "Asian vegetarian food came for me at the end After telling many times to cabin crew Airport hostess were rude On 16th from Nairobi to mumbai one of my bag didnt arrive to mumbai .mumbai staff of Ethiopian airline was not ready to even answer .it was v disturbing As was travelling to some other city had to buy new stuff for trVelling"

Pros: "Most things were fine"
Cons: "I don't like the 787 dreamlike at all: it is not built for pax like me who are taller than average. I can hardly remember an occasion when any of the cabin crew smiled."

Pros: "They made sure we had plenty to eat"
Cons: "My entertainment system didn't work."

Pros: "Boarding was okay and crew were friendly"
Cons: "extremely old airplane, mediocre food, almost non-existent in-flight entertainment."

Pros: "Flight crew services"
Cons: "Insufficient drinks"

Pros: "On time departure, early arrival - attentive cabin crew, excellent service."

Pros: "Gave me emergency seat with more legspace on request"
Cons: "Delayed boarding. Long waits. No entertainment"

Pros: "Food was good. the air-hostesses were friendly"
Cons: "lots of inconveniences. I was forced to through personal effects because my carry-on was over 8 kgs, the other option was to pay $200. This wasn't mentioned elsewhere say for the manager. Terrible..."

Cons: "boarding announcements difficult to understand toilets not kept clean - not enough for size of plane stewards just OK - understaffed for a full 787 food mediocre - definitely better on other carriers to Africa spent 21 hrs in one plane from JRO to IAD in part caused by a 5 hr mechanical repair in Dublin pilot lead us to believe repair would be quick but it wasn't overall my worst international flight out of several dozen I will not fly Ethiopian Air again"

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