I love the variety of entertainment, it never fails.
I didnt like how snacks werent included for my 6 hour flght. Also the amount of waste made with all those plastic cups is astonishingly ridiculous. Switch to a more green solution!!!
Where do i start? It’s a short flight to be sure but air canada planes never feel like many Other airlines’ mini planes or puddle jumpers. they seem new, spacious, seat back Entertainemnt, just great. Also, there is no scrimping on Service. How many Delta or united or American flights have i taken on this route only to be told “coffee or water” and sometimes no coffee “the flight is too short”. Nonsense! Granted I was in business, but I had a full hot breakfast served and a full array of beverages offered. It AC can do it, everyone can. The flight attendant was lovely.
The flight was too short :)
It was overall a good experience, cannot complain about the service as it was great.
The weather caused a bumpy return flight but that is not the airlines fault.
One of the crewmembers (regrettably, I did not catch his name) was incredibly kind when I moved seats to accommodate a couple that wanted to sit together. He really made this flight great.
Seats were comfortable but the row I moved to did not allow me to recline.
from LA to Toronto, between the seats was roomy
to LA, between the seats was very narrow
The food on the flight was good and the wheelchair assistance was good too.
Were very nice and accomodating
Entertainment only worked sporadiaclly, crew tried toreaet it numerous times
food was good
IFE was not good the equipment is very old and selection is limited
trapped on this plane for over 3 hours and they can't even spring for a lousy soda and bag of crisps.
75 Euro per bag!!!
Of no change is BULLSHIT
Plane too small and doesn’t have the thing to charge my phone
Ability to see a bit of Lisbon on the way
Baggage charges that were not shown anywhere on the website. A nasty surprise when we checked luggage. Lost wallet on plane and customer service was unhelpful.
All flights have been on time. Seats and entertainment system are acceptable
Apart from the unorganized immigration and check-in process the service is very average. On both transatlantic flights the toilets did not work properly. Furthermore the business practice to charge you for any luggage $ 90 at airport without prior notice during the booking process is quite unpleasant and uncommon for transatlantic flights. Would be good that airline as well as internet travel agent would advice about this additional costs in a more transparent way before you purchase the ticket
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