|January||Best time to beat the crowds with an average 6% drop in price.|
|January||Most popular time to fly with an average 16% increase in price.|
Average price of a round-trip
|$247||(avg. price over the last 2 weeks)|
Good deal for a round-trip
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Southeast Asia.
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Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Southeast Asia up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The service crew were excellent - friendly, helpful and generous with drinks service."
Cons: "All full service international flights should have in flight entertainment systems."
Pros: "Normal flight. It was fine"
Cons: "The transit lounge was awful. Only water available & only 1 ladies toilet. Very crowded & noisy. The staff sat outside the lounge talking & did nothing about what was going on inside the lounge. Needs alot of attention"
Pros: "The flight attendants were so tidy. They tied their hair neatly. Their smiles are warm."
Cons: "Slight delay in the flight."
Pros: "Entertainment and the crew was really good"
Cons: "Boarding was terrible. Took over an hour and a half to just board the plane. Could have been done better. Left almost 50 minutes late because of boarding"
Pros: "The crew was polite and helpful, the boarding process was fantastic."
Cons: "The smallest seats of any airline. No entertainment at all. Food is subpar at best. No auto checkin, so had to wait in line even without checked luggage."
Pros: "I liked the fact that it was relatively efficient terms of service on the plane. Flight attendants were courteous and hospitable, despite the fact that the flight was full. It was also a relatively smooth flight."
Cons: "First of all, it took a very long time to check-in, despite the fact that I had done web check-in the night before. I think a lot of people felt the same way. It took also a very long time before we took off. We were told that it was because of the luggage being loaded but it took almost 2 hours before we finally took off. In the plane, there was a man who was obviously intoxicated and was talking in a very loud voice. I think that someone should have spoken to him about his behavior and proper decorum on the plane. Also, the flight didn't have WiFi working on the plane as well (we were told that it wasn't working) and the seat back was broken. I wish that they had told us that ahead of time to manage expectations. I hope that the next flight that I take on Philippine Airlines will be better. I hope that these comments/suggestions will really be taken into consideration so that they can make their service even better because I would really want to use Philippine Airlines again."
Pros: "Good service on the flight. Flights were on time."
Cons: "Manila airport is not well maintained - poor bathroom condition in the international terminal."
Pros: "most all the touchdowns are seamless no bouncy on the tarmac. the only thing a bit un nerving is the wind blowing on landing and the rear of the plane swings from side to side"
Cons: "sometimes only sometimes, the tea is steeped in a coffee pot ug ug ug change the pot dedicate a pot for tea, perhaps a different color."
Pros: "Good standard service."
Pros: "No tv inside the flight"
Pros: "crew was very helpful"
Cons: "Why do we have to buy water? It's just water!"
Cons: "Departure was delayed by more than 1 hour"
Cons: "The fact that u would not let me board without a leaving ticket. I have a wife and daughter there, and also PI ID. I missed my daughter's birthday. I will never forgive that"
Pros: "Crew was very friendly and attentive."
Cons: "Flight was delayed without any communication for the reason. Overall delay was less than one hour but it is frustrating"
Pros: "Earlier arrival in MNL on the return flight than expected. Everything went smoothly."
Cons: "Delay in flight from MNL to LAX but not really that much of an issue considering traffic in LAX on a Friday night. Online check-in was not working for the return flight to MNL on Dec 30. Was a little too strict on the check-in luggage. Should consider total weight rather than per luggage piece."
Pros: "Very friendly and helpful cabin staff. Still the most covenient flight to and from the Philippines."
Cons: "The line at JFK. There we not enough seats for passengers. Sink was clogged in one restroom and remained so even after the "technical" layover at YVR."
Pros: "The food was ok."
Cons: "The flight left Singapore 4 hours late. It caused me to not be able to take my fiancé to the movies before bed. I also only got 6 hours of sleep last night instead of 8. They didn't have any in flight entertainment for a 4 hour flight. It was really bare bones and it was slightly more expensive than other choices."
Pros: "Ice cream"
Cons: "No monitor"
Pros: "HNL to MNL - cost me 10hrs of my precious time as the plane was diverted to Clatk International Airport. MNL to SING - flight was delayed for an hour. SING to MNL - status update from PAL indicated our flight was changed from 10:30 to 11:30 therefore my connecting flight to HNL as well as arrival time has also changed. VERY POOR PAL AIRPORT FACILITY FOR HAVJNG ONLY ONE WORKING RESTROOM FOR THE WHOLE TERMINAL! With flights getting delayed people are anxious and frustrated. There are no place to relaxed and calm down. Staff are everywhere standing and glaring so as the other passenger. Worst airport ever!"
Cons: "See above!"
Pros: "The pilot tried to stick to the schedule."
Cons: "My seat didn't recline properly. A lot of turbulence (over 90% of flight time) due to the monsoon season, I guess. The aircraft was somewhat small, Airbus A320-200."
Pros: "Crew was friendly and professional"
Cons: "Boarding was slow and inefficient as there was no phased boarding by rows. Food was found very wanting. No entertainment."
Cons: "I don't like the the schedule of the flights to Butuan."
Pros: "The comped us a hotel room in Manila after we missed our connecting flight."
Cons: "6 hour delay for take off."
Pros: "Fast checkin process"
Cons: "I'm 6'5" and the standard economy seats are much to small to even fit my knees. I little had to spend 3+ hours with my knees pulled up to even fit and it was the most uncomfortable flight experience of my life. The staff on board would not accommodate at all and told me it was airline policy to not allow me to switch seats. Pathetic! Never flying this airline again."
Cons: "Food was terrible and service was so so"
Pros: "The check in staff were amazing, they helped me a lot!!"
Cons: "No entertainment system, food was not really good."
Pros: "I'm quite tall and the flight attendants quickly moved me (without even me having to ask!) to an exit row with more leg room. And I must admit that these were some of the friendliest flight attendants I've ever had...always smiling and polite."
Cons: "I don't know because j never made the flight. I got a completely different time of the flight than what the time really was which caused me to missed the flight. On top of that I was treated rudely whenever I called to get another flight and I was unable to be helped. Additionally I never got a a refund. I am in the military and was out of 1400 moving costs on a flight that wasn't worth it. Never using again"
Cons: "Delay. With no info being related"
Pros: "Crews are nice"
Cons: "Flight was more than 1 hour delayed , luggage took 1 hour to arrive."
Pros: "About what I would expect from a local airline. Typical chaotic free frail boarding processes (all though the did have some people board from the back of the plane by seat row number). Standard space allotment for seats and they offered a complimentary snack."
Cons: "I was annoyed with the excess baggage fee as it was not clearly written on the purchase ticket agreement. I checked before on their website on the baggage allotment. I was under the impression that the allowance was 20kg, but the women indicated it was only 10kg!"
Pros: "They were on time !"
Cons: "No wifi"
Cons: "Flight was delayed almost 3 hours, which caused us to miss our connecting flight. In manila, they were aware we were late, yet failed to hold the next plane, also Philippine airline, just 10 min."
Pros: "We didn't' crash into the ocean."
Cons: "They broke objects in my luggage--they came on board and todl me they did and assumed no responsibility for it. Also said they would wrap the luggage and they did not. The seats are entirely too small (and I am not talking about for fat people I am talking about anyone 104 kilos and 188cms tall). There is no entertainment at all on these flights. I didn't know we were suddenly the victims of 1974 flights--there wasn't even the canned music loop on headphones available."
Pros: "So much on time that we left 40 minutes early"
Cons: "Check in luggage is maxed on 10 kg, so we had to buy extra kilos at around 200 PHP/kg at the counter"
Pros: "Arrived way to early on the airport (you never know how's traffic downtown) but was allowed to check in luggage."
Cons: "Flight was delayed by approx. 30 mins. The plane stopped a long time on the taxi way but the pilot explained the reason only after ~20 mins. Gate change without notice (does not make sense to install flat tv monitors for each boarding gate and don't use them). No public/pay lounge in terminal 2 available. In-flight system doesn't work. Crew seemed to be a little bit stressed. More leg space required."
Pros: "The staff was all very nice."
Cons: "No tv's in the headrest."
Pros: "Great staff, food on a short flight."
Cons: "We boarded and departed late."
Pros: "They were awesome!! they helped me when I needed it,unlike the Hong Kong Airlines Crew!!!"
Pros: "Smooth flight."
Cons: "Need more leg room."
Pros: "Great customer service!"
Pros: "Gate changed with late noticed and delay!!!!"
Pros: "The A330 is used from MNL to SIN is horrible... Lay out is 3x3x3 (yes the same as a budget carrier), no IFE (same as a budget carrier)..Seat pitch and width same as a budget Carrier. The difference: you have a hot meal"
Pros: "They said they couldn't gaurntee my luggage would arrive because I was 1 minute late for checking in. They charged me 980hkd more to change my flight and my girlfriend 1400hk. It was the worst ever and would like to talk to customer service"
Cons: "That I was not told before booking my flight I would need to show my Ticket leaving the Philippines before checking in to leave Bangkok.."
Pros: "Flight Attendants were very good."
Cons: "Aircraft departed 1 hour late. Manila terminal 2 is old and dirty. We waited 1 hour and 21 minutes for our luggage to be delivered."
Pros: "the flight was comfy"
Cons: "some drinks!!!! NOT alcohol but like water or soda."
Pros: "Not Satisfied"
Cons: "Need improvements"
Pros: "Friendly staff; value for the money"
Cons: "Boarding procedures not very organized"
Pros: "The boarding and landing was okay."
Cons: "Crew don’t engage well. Plane smells like poop the whole time."
Pros: "Price was great and the crew was friendly"
Cons: "All food and even water cost money. The check in line took extremely long. The seat was not padded enough so I was sitting on a lump the whole trip"
Cons: "Seats that recline and quieter announcements especially the game"
Cons: "Check the general volume off their audio system (recorded voice messages/info/guideline) for the passengers on the plane. It was too loud."
Pros: "All the crew were super pleasant and friendly despite attending to very rude European passengers."
Cons: "Keep up the excellent work!"
Cons: "Want to have a USB charging port on a seat"
Cons: "Boarding is a fiasco with cebu pacific they should try zones and separate lines like japan!"
Pros: "I missed the trip. Can you help me with the refund or part of it?"
Cons: "I missed the trip. Can you help me with the refund or part of it?"
Pros: "Exiting the aircraft."
Cons: "Stop charging passengers for water."
Pros: "I enjoyed the captains announcements"
Cons: "Typical one hour delay due to manila traffic...does this airline every depart or arrive on time?? Nooooo! Boarding was a cattle call as usual its a stampeed. The new 321 aircraft is crammed like cattle car, no legroom and a backpack can barely go under the seat....no recline so very uncomfortable"
Cons: "Its a cheap airline.what do u expect?"
Pros: "Quick and fast boarding"
Cons: "So when I bought the tickets. I paid for extra luggage of 40 kgs, then I unselected the assigned seating since I didn’t care where I sat, and I would rather use that money to pay for the extra luggage. I double checked several times before proceeding. At the check in counter, guess who had to pay extra because apparently the 40 kgs did not go through."
Cons: "So late, I missed a 3 hour connection."
Pros: "Nothing much. The flight crew were ok."
Cons: "Flight was delayed 90 minutes. Boarding and departure lounge area was utter chaos because the Cebu Pacific staff were not clear about which flight waa boarding. The plane was horribly cramped. Extra seat rows had been installed to get more seating on the plane. That might be ok for the average 5'4" Filipino, but at 6'1", I literally could not fit my knees behind the seat in front of me. As a result I had to twist my legs into an uncomfortable position for 2 hours. Not fun."
Pros: "In time departure"
Pros: "Boarding was organized if there is such a thing in the philippines, but at least they tried. Iloilo airport is very nice and allows more room than manila fiasco. The flight for once left early and arrived early and low and behold we had a jetway and no bus!! Luggage was off in record time"
Cons: "No recline on seats and cramming too many in to such narrow rows..its worse than a new york city bus in the 70s."
Pros: "Friendly staff"
Cons: "I had the fattish person next to me who had most of his body in my seat."
Cons: "The delay of my flight was not acceptable."
Pros: "I was sleepless getting on the flight, so I slept most of the way. I didn’t buy the in-flight food since I wasn’t hungry."
Pros: "When we got to Manila, it was raining so bad. We had to get off the plane onto a bus. They handed us an umbrella to keep dry from the deluge. It was much needed, under the circumstances."
Pros: "Was kindly moved to exit row after inquiring at checkin..very nice agent. Very comfortable and great legroom...unlike the hideous crammed in rows behind. Boarded early wjich is unusual for this airline to ever be on time...then sure enough 30 min delay due t9 manila traffic?? This country needs a new major airport or updated traffic control and another runway! This pilot had the smoothest landing...the last few flights have been awful landings, hard and scary"
Cons: "Unsmiling flight attendants...what has happened? The ladt two flights ver sober looks, never smile?"
Cons: "I didn't like everything"
Pros: "The timing of the Cebu Pacific flight from Bali to Manila was fantastic. Short immigrations lines in Bali and upon arrival in Manila. Seats were better than expected, although we paid extra for the 2nd row. Crew was professional."
Cons: "We pre-ordered food and it was soggy and over cooked. Not worth it. Flight left late. Flight attendants were not helpful,"
Pros: "Flgiht staff always nice"
Cons: "The cebu gate staff were awful, uninterested, never made announcemnts and as usual it was a cattle call to board. Rows were not followed. The sandwich i had paid for was all dry bread..it was awful."
Cons: "Very uncomfortable seats."
Pros: "The flight attendants on the plane were very good very sweet very attentive. I also enjoyed the fact that we got a free meal without a ticket."
Cons: "The service at the airports for your company was abysmal to say the least. The fact that I had to pay over $100 for my bag to be checked was absolutely ridiculous. The personnel for Cebu Pacific at the Denspar airport were borderline hostile, racially discriminating and nasty. If you’re airport employees were half as good as the in-flight attendance I would fly with your company again as of right now you couldn’t pay me to get on your airplane."
Pros: "cabin crew was excellent, very friendly!"
Cons: "Boarding of passengers and loading of cargo delayed departure by 1h, no communication from pilot; seats on A330 were worn out, metal bar in seat cushion could be felt, making the flight very uncomfortable"
Pros: "Cebu pacific is one of airlines who prescribe to a pay as you go additude. Be prepared to pay for everything after you pay for your ticket 7kg carry on max limits pay for the food you may or may not eat, and if you get cold easily bring warm clothes. No joke this was the coldest airplane I have ever been on in my 15 years of travel, so cold in fact that upon taking off you can hear the ice crystals breaking loose and traveling through the air system. I am going to say that the plane was in good condition and the flight attendants and pilot crew seem to be well trained as well as very polite."
Cons: "Line for check-in was terrible. Wait was more than 45 minutes just to check in."
Pros: "Early and on time"
Cons: "The Allocation of 5 kg per customer for the check in was too small, and they didn’t have an option to upgrade or increase"
Pros: "Landed early"
Cons: "Worst seats I have ever sat in, took a red eye out of Dubai and the cabin lights were on for over half the flights."
Pros: "On board Staff was great. Made everyone as comfortable as possible."
Cons: "Agent misquoted me overweight baggage charge by half. The service agent that had to break the news to me was horrified. I paid as much for the bag as the original flight. Seats were very tight. ( I am 6'1") Next time I will fly a regular airline for the same price that I spent. Pay for bag. Pay for insurance pay for food and drink on an international flight. So wrong."
Pros: "Flight was ahead of time. Friendly crew."
Pros: "Very efficient!i was very happy with whole flight!"
Pros: "We boarded the plane just on time. I wasn't expected ot would be that food."
Cons: "We landed pretty late. ETA was 11:25pm. We landed almosg 12midnight."
Pros: "Crew is great"
Cons: "Ticket agents are awful. Very horrible on baggage"
Cons: "Indeferent staff"
Pros: "Accommodating gate agent. Flight was on time"
Cons: "During flight, it's quite shaky."
Pros: "All was great"
Cons: "a bit of a delay"
Cons: "The gate on our boarding pass initially indicated E4 and it was changed to E2 without any notification. The gate was not manned by any airline staff and only the assigned gate had bathrooms. Basically, you have to hold your bodily functions in the general waiting area at the Jakarta airport. Flight was supposed to depart at 12:30pm and a gate change was announced at midnight. We had to move to another part of the terminal, Gate D6 I believe and had to go through security check again. Another badly managed budget airline."
Cons: "In addition to lack of communication of any updates from the staff"
Pros: "The staff tried to board the flight efficiently."
Cons: "Why do Cebu Pacific flights always have to be late? Always always always."
Pros: "This is budget no frills airline and it handles the flight pretty well. Seats are small, no entertainment or free food, but staff are very helpful."
Cons: "Check in was appalling! Queue for almost 2 hours with no control of passenger flow so one queue has 5 check in desks the other has just 2. When asked to try and arrange it more fairly the Cebu Pacific staff shrugged their shoulders didn't even smile and said "there is nothing we can do". All they had to do was direct passengers to a check in desk. It was awful service"
Cons: "Staff didn't made announcements that the flight was delayed until it was late. I have nothing to say about the food and entertainment because i didnt eat during the flight and there was no entertainment as well."
Cons: "Flight delayed"
Cons: "The flight is delayed and they never notified us we stayed in the airport for almost 1:30 minutes delayed."
Pros: "Early boarding and arrival!"
Cons: "The landing was a bit rough."
Pros: "It was only an hour flight"
Cons: "Flight was late, and if you're over 6 feet, prepare to be cramped. No food or drinks."
Cons: "At least free water would have been ok. Paying ng for a glass for a water? What a joke"
Pros: "We arrived ahead of time"
Cons: "No entertaimenf of any kind. Uncomfotable seats"
Pros: "CHEAPEST FARE"
Cons: "Very long time to wait"
Pros: "Accommodating staff. Arrived safely."
Cons: "Delayed over a delayed flight. Overcharged price, they charged you for processing fee which is not necessary I think for the card."
Pros: "That we made it in one piece"
Cons: "That the flight was almost 2 hours delayed"
Cons: "Because of a delayed flight, I missed the check-in by minutes. There was no one there to help me even though YOUR flight was delayed in taking off as well. It seems increasingly the case that flights are delayed and the reservations we pay for are merely suggestions rather than a commitment by the airline. Further, when these things happen there is no compensation. The airline just keeps the money for services not rendered. The Air Asia website doesn't work. The online chat doesn't work. Nothing works from Air Asia. Of the three airlines servicing the Philippines, Cebu Pacific is the worst, followed by Air Asia, and Philippine Airlines being the best."
Cons: "Flight was delayed for more than an hour"
Pros: "Plane departed and arrived early"
Cons: "They let everyone board via the Zone 1 lane, so my wife and I, carrying a 14kg cranky 2 year old, had to line up behind a long queue of others who didn't have to pay the most expensive premium you can pay on an AirAsia flight. Nonsense."
Cons: "Philippines AirAsia delayed our flight bound for Manila twice. They could have advised us earlier because we doubled our time this day just to get on time for our 17:25 flight. And, none of them even gave us food. We are all hungry."
Cons: "Pay for luggage"
Pros: "Flight attendant service"
Cons: "Flight cancelled the previous night. Forced majeur. Whatever. No explanation given. Had to book a hotel overnight."
Pros: "We arrived safe & sound"
Cons: "The flight was cancelled on the way there and on the way back without any notifications. On the way there, I had to run through the airport to catch an earlier flight. On the way back, I waited 4 hrs to catch a later flight. Air Asia did not compensate for my valuable extra time wasted but in addition charged a $30 USD bag fee each time. I will never fly with Air Asia again and will advise friends and family to avoid Air Asia."
Pros: "All ol"
Pros: "The baggage fee was extreme and after I paid it my name was called out in the airports intercom system just to have me come back to the counter and pay more. Very embarrassing. The flight was delayed by 3 hours. A company worried about their reputation might consider reimbursing some portion of the baggage fee when the flight is delayed by 3 hours."
Cons: "Plane was clean and comfortable,"
Cons: "Instead of getting to manila in 20:00 ive got there on 1:00 am!!!!!!!!"
Cons: "2 hours delay"
Pros: "I don't like anything about this airlines, they charge us for our luggage. They were late, you couldn't confirm flight online. I WILL NEVER TAKE THIS AIRLINES AGAIN!"
Cons: "It was delayed twice on our trip to and from. They give box lunch of meal to compensate the 2 hrs delay. Very poor in information. Wish it could have been better because our stay in the province was great except the flight!"
Cons: "Had no idea that the maximum for a checked bag was 10kgs (which is nothing if your bag is large enough to check). Having already paid to check a bag I had to fork out another $100 to check my bag (a mid-sized duffle) what a total rip-off and bummer. Then there was the drama about whether I could take my scuba regulator through security or not and then there was the drama about a tripod and then there was the flight! No food (unless you had pre-booked it) and then you had to pay for water.....a new level of low class in low class airlines."
Pros: "I didn't like anything about this year like it was always two to three hours late of ways and the seats were being cramped"
Cons: "I hated this Airline it was the worst Airline ever flown in my life I will never ever fly them again"
Pros: "The cabin crew were polite."
Cons: "BAD COMMUNICATION - The flight was delayed and they sent me an email however no details were ever updated on the screens in the terminal. Once at the airport they knew the flight was late but never updated the boarding time. I had to get up every 15 minutes to ask someone. At one point there wasn't even a jet but the screen said the flight was boarding. Boarding area is this small contained seating area in the airport with very limited food options (an issue when you sit there for hours). The plane was filthy and oddly enough you cannot bring your "own food" onboard you must buy everything onboard...even a bottle of water....which you will need have queuing on the tarmac to get on the plane. You have to pay in local currency---they won't accept a credit card. You have to board a bus, to be driven, to then walk, to then queue on a tarmac, to walk up a stairway to get on the plane. The weight restrictions on luggage are ridiculous. 7 kg allowed on cabin bags which are weighed otherwise you stand there an unpack because there is a different charge for in-person purchase of luggage versus online. Bring a shopping bag, unpack your carry-on, weigh it, get your tag (cabin baggage), walk away from the checkin country and put the items back into your carry-on. Lastly, they damaged my luggage. Note: if you use this airline, tell them you have breakable items in your suitcase and get a fragile sticker put onto all of your checked bags to keep them from being tossed like the Samsonite gorilla."
Pros: "Check in was fast, crew was helpful, provided meal in airport for long flight delay"
Cons: "The airlines was great overall. Friendly staff, clean planes. My complaint, albeit a minor one, was that they didn't offer any type of free snack or drink. Most American airlines offer this and it's expected from most foreign passengers. Secondly, our plane was delayed about 5 hours for "traffic congestion" at Manila Airport. It looks like they only have one plane that travels the Puerto Princessa to Manila route so keep that in mind if you need to be somewhere on time. Philippines Airlines and Cebu Pacific Air had multiple planes coming and going durongbthis delay. I saw not a single AirAsia plane durong this delay. They sent an update email about a week or so that the flight was being moved up 2 hours, but no text saying that the flight was delayed. We could've spent an extra half day in El Nido if we had known. But still, I would probably fly with then again."
Pros: "everything was ok"
Cons: "Does not leave on time."
Pros: "The price the price the price"
Cons: "You get what you pay for."
Pros: "Great looking crew."
Cons: "Flight out of and into Manilla was changed and delayed."
Pros: "Nothing since we all got sick and tried to cancel the trip. The HELP and LIVE CHAT feature they have is worth nothing! After they kept me on for 14 minutes the first time, kept saying I was first on the waiting list and will be less than ONE minute. This took at least 12 minutes before I repeated that, and did this 3 times. Also, trying to see how much luggage allowed, ticket indicated 32kg each but avoided to say clearly allowed to check in or what? Tried to find out more, but not possible through their website. If are allowed or not allowed must tell us clearly so know how to plan, from the start, rather than surprise me at the airport with a big over weight!"
Cons: "Nothing since we all got sick and tried to cancel the trip. The HELP and LIVE CHAT feature they have is worth nothing! After they kept me on for 14 minutes the first time, kept saying I was first on the waiting list and will be less than ONE minute. This took at least 12 minutes before I repeated that, and did this 3 times. Also, trying to see how much luggage allowed, ticket indicated 32kg each but avoided to say clearly allowed to check in or what? Tried to find out more, but not possible through their website. If are allowed or not allowed must tell us clearly so know how to plan, from the start, rather than surprise me at the airport with a big over weight!"
Cons: "My sister in law was not allowed on the flight they refused to let her on the flight. I hope you did not charge my credit card. I want reimbursement if so. 1209-480-8796 James please call me"
Pros: "Emergency row"
Cons: "More than 3 hours late."
Pros: "Tube boarding and deplaning"
Cons: "Walking ; not even a bus?"
Pros: "Left early, arrived early"
Cons: "Five hours sitting in the terminal in Kalibo!! No weather issues!! Baggage fees at ticket counter. Considering the fare we paid this is not a big deal. But the delays?? Leaving Manila, we sat on the plane at the gate for over 90 minutes!! Waiting for clearance to take off because of heavy air traffic in Kalibo?? They have five gates there!! Not a whole lot of sympathy doled out by theses folks either. A piece of chicken and ball of rice at the gate in Kalibo hardly compensates for the excessive inconvenience we endured on both legs of our journey. Might consider directing my business elsewhere on future travel endeavors."
Cons: "The plane was late for 1.5 hours!! We almost missed our next flight from the same company ant the staff didn't want to help us at all to get to the next flight no matter how much we asked them. Unbelievable!!!"
Cons: "Delayed for 2 hours without any informations ..."
Cons: "I tried to cancel my reservation, no refunds, no changes and no cancellations. Lost all my $400 for nothing. I would not recommend them to anyone."
Pros: "We eventually made it to manila. That was the only positive of the flight."
Cons: "I received 3 emails alerting me to the fact the flight was delayed. The first blamed operations and estimated a 45 minute delay, the next 2 had the same explanation but with a 1.5 hour delay. The final count was almost 5 hours. The terminal was sterile looking with awful lighting, and uncomfortable benches. There was no wifi (free or for a charge), and updates from the ground crew were few and far between and generally only happend after a question from a customer . They provided a meal due to the delay(there is no food in the terminal except a small kiosk that closed earlier that evening), but a greasy chicken leg and ball of white rice don't do much to make up for losing 4 hours of sleep before a 20 hour trek to America the next day (rather the same day as we got in at 330 am). We will never fly through manila or kalibo again as a result of this trip, and never again fly airasia."
Pros: "nothing. bad experience, no help from the ground empoyee .. i will not reccommend this airline to anybody.."
Pros: "Overall it was an ok flight. But there are so many limits to baggage what your weight limit is and isn't. I have to put things in 2 separate bags to prevent extra cost. Gees. It was out of control. I had on carry on and everything was under 10kg. But the one bag was limited to 7. Hence extra bag to carry other stuff. Didn't make sense to me. So I'll never fly on this airline again. Ill go back to Cebu Pacific Airlines. So much more better flights."
Cons: "Our helper who got the ticket were made to pay for her carry-on baggage because the allowance was only 2 kilos. The penalty was almost the price of the ticket. I already paid for the check in baggage which is around a third of the ticket cost. Next time you know, you will pay just to use the toilet."
Pros: "Boarding from the front, or the back. Short flight time."
Cons: "4+ hour delays with no explanation, NO FOOD THAT YOU DON'T PURCHASE, and the always present exorbitant baggage fees. You get NO checked bag for your standard fare. You must pay to check ANY bag, and that payment doesn't cover much weight. Anything overweight is WAY too expensive. They also want to weigh your carry-on, to make sure you're not using a carry-on bag to beat their crappy baggage fees."
Pros: "Price and crew"
Pros: "I liked nothing."
Cons: "On the first leg of the trip, the stewardists were extremely rude, not to mention the plane was delayed an hour and a half without any sort of updated notice/s."
Pros: "Very profesional company... Bags arrive fast everything taken care of very well organized teams"
Cons: "Nothing to dislike about air asia"
Pros: "Thank you for getting me there safely other than that it was only excuses from the employees"
Cons: "Well take off was late landing was late the stewardesses acted like pre Madonnas they didn't let my wife and I sit together and when I asked was told I needed to pay to sit together I don't know how this airline has won any awards except for take off and landings"