I bought business class tickets but the seats are exactly like economy with no comfort seats nor an empty seat next to me provided. Very poor, low quality airline.
I don't understand the concept of paying to get your personal luggage onboard and then asked to check it in.... either sell the space or don't, its a hassle to carry those all through the airport just to make a check in at the last minute.
The food was great and the service and attitude was amazing!!
It was a great experience. The only thing I would have changed was that the bathrooms were never cleaned and they got very dirty.
Old airplanes small seats expensive tickets, not as expected overall and not comfortable according to the price
It was an OK flight with below mediocre service by their flight attendants
My experience was good overall, the quality of the food really decreased! There used to be a choice between meat and fish now it’s between chicken and pasta! In the choices of entertainment meditation has been added which is very good. Soft chair workout to improve blood circulation and avoid phlebitis should be added.
The only reason the overall rating wasn't "excellent" was due to problems in claiming luggage. The bags are delivered to the main area (Cinta 35) for domestic passengers, but to a DIFFERENT ROOM for international arrivees. After waiting 30 minutes, someone (who didn't appear to be from Air France or the airport) told us to go to another area. There we found our bags, which appeared to have been awaiting us for a while. We had to go through a bag check before leaving the airport. If we had been alerted to this possibility, or better yet, been to go directly to Cinta 34, we could have eliminated quite a bit of waiting.
Much better than the major US Carriers especially in Biz Class.
I wish that the meal included a vegetable or even a salad instead of couscous! Why serve chicken with rice AND couscous? Service was good overall though a bit lacking in friendliness. Usually on air france I've been offered a glass of champagne before dinner, wine with dinner, and a digestif after dinner. We were only offered wine this time!
Flight delayed by 90 min making for a 2 am check in at destination hotel.
The flight had to return due to maintenance issues and then was cancelled
Good. Need more flights going to Barbados because we had a very long layover. The food was as expected of airline food but still can be improved. I had a seat at the back on one of the flights and by the time the foodcart arrived the only option was the vegetarian alternative. This could be improved on.
Always good Thought the seatings were a bit tight for food. Made a mess with salad and oil.
I rarely fly but the boarding was very good, seats are ok, it's economy right ? The food was alright, nothing to write home about, the flight attendants were awesome. The flight was uneventful, a little turbulence, take off and landing were good. For someone who doesn't fly that much I'd say it was pretty good overall.
Flight left on time. Crew was polite and helpful. Flight arrived early at destination. Had some trouble with in-flight entertainment system (not built in to seat-back) but found a work-around. Good experience.
It was delayed by almost 90 minutes and that messed up our plans but it was beyond UA’s control that is what we heard
Chicken or pasta, served in a heated plastic. Pure poison and lack of imagination. For vegetarian option, can you please skip stupid pasta?
Air Canada business class used to be among the best among North American airlines, however it has gone downhill since the last time I flew with them. They didn't even offer any drinks prior to takeoff despite having over 30 minutes on the ground for boarding and de-icing. Once we got in the air the service was fine, however the food was lukewarm at best and just okay. The warm bread and spring mix salad was very good at least. My main complaint is they were letting economy guests use our washroom. Presumably because the Max 8 only has one in the rear. However as I was sitting in row 1 I constantly had passengers waiting in line for the toilet.
Breakfast sandwich option sold out by row 30 One flight attendant not very amicable (spoke to a few people about her)
