Fast and efficient flight. Wifi worked well. Food selection could have been better
Never book through Kayak. They can offload booking to third parties that are completely horrible.
Kayak really screwed up by offloading the booking to a third party. They were completely inept and caused a bunch of toil. I will never use Kayak again.
I had ordered vegetarian food. What I was presented was extremely dissatisfying and not up to the mark. I pretty much did not eat entire 19 hours. For.an airline voted as best in business, it was extremely disappointing. Seats were not comfortable to sleep. Entertainment system didn’t have much choice. WiFi didn’t work for more than half the time. Cabin crew were also difficult to understand. A bit of diversity like Emirates crew would go a long way.
A little more room from the reclining seat in the front of me.
It was okay. I feel that Singapore Airlines isn't as good as it used to be but it's still not bad
Crew is excellent Wifi needs to be improved in order to connect to the internet.
I felt that the whole experience went very smoothly. The aircraft was extremely clean and tidy on boarding. The cabin crew were beautifully turned out very, very efficient and were a credit to Singapore Airlines who are now my favourite carrier.
Excellent crew service. Professional, courteous. Service with a smile. Good food Very decent flight experience
Overall were very good and I was satisfied w/ all the food and services.
The crew were absolutely fantastic. They actively asked if passengers wanted refills and if they were comfortable. I was extremely impressed.
I liked everything: the service, the food, the cleanness. I flew last year with Qatar Airways, so I can compare. Emirates did much better! Especially their meals and service.
Wonderful Premium Economy experience. Felt as good as Business Class for food and entertainment. Comfortable sleeping too
Emirates First Class is always a treat with Caviar and service is always personalised.
Delayed and missed connecting flight. But Emirates took care until next day flight. Thank you
Premium Economy is not worth the extra money you pay. You are neither economy nor business. The seat doesn’t recline enough to relax your legs. Maneuvering while seated is cumbersome. Don’t recommend Premium Economy at all.
Everything was great but the food portions and quality was awful
Boarding for business class passengers can be improved. Also, when debarking the aircraft, Economy passengers are let off first due the way the configuration of the cabin upstairs.
Overall I was quite pleased with the experience; the cleanliness; the polite and attentiveness of the cabin crew; and the delicious food options.
The plane seemed pretty old and the food was not good
Easy boarding and friendly crew. There is no food offered as it is a short flight and no entertainment either…but a good experience overall.
A very nice flight. It arrived on time, and the plane was very clean and the staff was very professional.
I don't like this airline. The website is not user friendly. I tried to check in multiple times and no joy. Then I googled why might this airline not let me check in and it said if you are checking baggage you can't check in. I really thought that I had purchased baggage. Because I have been traveling for 3 months and making sure that I pay for baggage on every flight. This flight they said that I had not purchased baggage but there is really no way to check on the passenger side.
I wasn't able to check in. The website could find my reservation but then an error occurred. I tried 4 times spread out through the day and got the error message every time.
Delayed and very little leg space, my knees were into the chair Infront, when I put one leg into aisle out was overrun by staff.
A truly unpleasant experience with Vietjet. The check-in especially was unacceptable. Our purchased ticket stipulated that our paid-for baggage included one checked bag (20kg), a carry-on (7kg), and a personal item that must fit under the seat. The check-in team insisted that the 7kg limit also included the personal item, which was not mentioned on our ticket. They would not listen to any reason, including that we had planned our trip around these weight limits. We were forced to purchase expensive overage baggage as a result. Throughout, the staff at Denpasar Airport was extremely rude and threatening in their behavior. When we boarded the plane, Vietjet's service did not improve. The lavatory didn't have soap at the very beginning of the flight and this wasn't fixed. We were also made to board a full hour before take-off, only to sit for no reason on the tarmac before a long flight. I wouldn't fly with Vietjet again.
well it was a short flight so there was no food but couldnt answer that question with a N/A There was no entertainment so N/A but the flight was great and staff was number #1
Never on time when I fly and Thai Vietjet App is too complicated. I had booked und paid for seat number 15A but when checked in, I got another seat number and row. I paid extra 50 bath for what??? They couldn’t change and I got no refund. No time to discuss with the ground crew to change it. I would never pay for seat anymore.
Excellent experience nothing could be improved with staff. Was hoping someday the airline will use tape recorded lfor languages that are not common to staff. Probably with AI it might be a good addition
Need more where chair assistant helper I request, but no one help me.
We were packed in like sardines. They did not even serve water on the flight!
Everything was good just the part on the need to transfer via bus to plane
You should have given upgrade at 50% off instead with half full flight on to the hot seat that is how you treat the guest by offering upgrade to the hot seat guest would be happy to pay with the disc given
Not even water is free on board. Very cheap airline!
Quick and easy, short flight , 30 minutes. Staff was friendly, no food or drinks in this very short flight.