Find cheap flights from Richmond to Chennai

Pros: Services are the best

Pros: Very comfortable and enjoyable flight

Pros: The seating was very uncomfortable and cramped I
Cons: I’m really not sure. The seat felt like I was sitting on a rock and I had a lot of trouble moving so as not to disturb the person seated next to me.

Pros: Nothing
Cons: Crew is very slow in serving and removing spiked plates. Food menu is very limited and not even asking for Tea or coffee, very poor service, feedback alone they ask verbally and thank to be positive. Late boarding not proper announcements

Cons: Needs more improvement

Cons: They do not understand the word priority at Doha airport. Business class passengers boarded last.

Pros: Food and being ontime
Cons: Seats are too hard

Pros: Excellent food choices, multiple meals, very fast boarding process, comfortable seats that recline much more than US domestic flights
Cons: My movie was a bit dicey, but thankfully I wanted to sleep anyway

Cons: At CKG, mobile boarding passes for international are not accepted by the security screening authority, which says only boarding passes printed at the counter are acceptable. The QR counter opens approximately 3.5~4 hours ahead of the departure of the airlines only flight from CKG.

Pros: Crew was fine, polite and helpful. Seat was not so comfortable as i am tall (no leg room)

Pros: Boarding was efficient. Staff were polite and helpful.
Cons: Food was okay, seats were less so. Not enough leg room.

Pros: Crew was very friendly

Pros: Excellent service. Very comfortable business class seat. Arrived early
Cons: Boarding & disembarking was via bus & stairs.

Pros: Yes crew was very polite and seat were comfortable. Roomy enough to stretch leg for height of people up to 5'7
Cons: overall everything was good. Toilet could have been little roomier. little cranked up. People with overweight would have tough time..

Pros: Regular A330 was substituted for a 787 dreamliner.

Pros: We received friendly attitudes with lots of soft drinks. Upstairs in the airbus was good as my seat was near the emergency door, where I had room for my long legs. I was given aisle seats on both return flights so I could move about more. The meals were lovely. The airbus was good for peace & quiet from crying children.
Cons: I had left an expensive style of neck/travel pillow i left in my Perth rental car but wasn’t supported to pick it up. I had to arrange for the car rental firm to post it. We had over 3/4 hr to fly. We were boarding. It’s a shame there wasn’t a quick way of getting my pillow to me without customs bureaucracy. It was a simple mistake. A toilet was blocked and temporarily unavailable. Some passengers were taking a long time and queues were building at different times.

Pros: The crew were very friendly
Cons: I was made to gate check my hand luggage.

Cons: Took long time to provide food & water.

Pros: The staff was very helpful went above and beyond to help. Everything was smooth from boarding to landing plus everything in between.

Pros: Crew is so helping and attentive , not like american or european carriers . Inflight dining options in economy was like premium economy
Cons: Plane a330-300 was little older and outdated in terms of entertainment system , but since this is short journey hence i dont mind

Cons: The plane was delayed at the start but that's was ok you need a safe plane but we missed the next flight. You don't flight to Cuba so missed all the next day flight to Cuba but you lost all four bags and not helping to get them back so missed the rebooked flights again, so stall waiting someone to find them.

Pros: Like before,Awesome experience provided by inflight crew, who attended to all your needs for this 4 hour long flight Made us feel really at home!

Pros: I like how kind and caring the staff .. how they handle people specially on take off and landing they manage to smile and brief people who are first time on plane or not familiar with the rulea and safety precautions on flight
Cons: Its not that i didnt like.. but i would like to have a more .. food servings and more healthy food. But the food is good..

Pros: everything
Cons: nothing

Pros: Video on Demand at each seat in coach. Friendly staff. Also patient staff, what with the languages they have to cover with each flight. The airline goes everywhere so it’s impossible to say what anyone will be speaking.

Pros: Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance.

Cons: Service is always bad. This time from bag, all electronics have been stolen. It is 200$ worth things have been missing from my baggage.

Pros: Stewards and Air hostess were great. The food was served well. The flight was kept clean and had a great entertainment system. Overall it was a great experience.

Pros: QR528 landed in Chennai at 01.50 hrs IST on time was out of plane in 10 mins and then the endless wait for my baggage after immigration check, being a Indian citizen no issues but was able to collect my baggage at 3.02 hrs Doha - Chn flying time 3.50hrs, baggage collection 50 mins, its bizzare & absurd

Cons: One restroom was out of service

Pros: Qatar airlines had the nicest planes I have ever been on, not to mention the most beautiful and clean airport.

Pros: Seats were comfortable, entertainment system was might better without of options.
Cons: Crew was not helpful - they ran out of food couple times - for not have spare snacks in between. Gave meat plate to my cousin who is a strict vegetarian with food restrictions ( who had pre selected a vegetarian option).

Cons: Luggage checking is very poor, the person on checking ask me to remove my shawal, i said to him it is insult to me , i never forget it , never plan to travel on Qatar airways

Pros: Very professional ground staff and cabin crew; very genuine and trained well. However, the first class food is absolutely subpar. Entertainment choices were great though & the lie flat seats are fab!
Cons: The food

Pros: Everything
Cons: nothing

Pros: Leg room was relatively better than the Doha to Atlanta leg.
Cons: No goodie bags this time

Pros: just enough time in Doha between flights. Not too long not too short!
Cons: Asian vegetarian food can be of better quality.

Pros: Hospitality
Cons: Food

Pros: I have long stay in the DOha airport, 22 hours, and during this there is no accomodation is provided by Qatar airway

Pros: Seats are comfortable with plenty of leg space. Aircrafts were clean and tidy. Landing and take off were smoothest I have ever experienced.
Cons: Menu choice was very basic and quantity was also poor. Food quality was below par in terms of taste and presentation. In-flight crew was inefficient and flow. Meal trays laid on meal tables for hours after the passengers finished food. Flight attendants literally responded in over 30 min of call. I pressed special meals online before boarding. However, the flight attendants were not sure. They went back to kitchen to verify that and return with the ordered meal.

Pros: Boarding priority, on-board service priority and children oriented service. Biggest leg room in any economy flight. Best entertainment program (Onyx One). Genuinely friendly crew.
Cons: Nothing

Pros: no time now
Cons: no time now

Pros: Nice and spacious aircraft.
Cons: Some confusion on Hindu meal and vegetarian meals.

Pros: Attention to detail and attentiveness of the staff was par excellence in the business class

Cons: A little crowded but still great service.

Pros: Clean plane, esp. the bathrooms. Sufficient bathroom amenities. Attendants always checking bathrooms for cleanliness. Very friendly attendants yet not overpowering. This flight, the films are a bit better but still not the most recently films are on offer. Nobu's seafood soup noodles was the best!
Cons: Not interested in the menu's main courses. Fruits were not sweet at all. Must improve on your cappuccino. Nobu's seafood soup noodle did not come with chopsticks.

Pros: Good staff and service.
Cons: Too long a flight and require more leg room and reclining seats to be more comfortable.

Pros: Everything was great!!! Stewardess were very attentive and helpful. Food was good. Enjoyed the movies on plane. The comfort was excellent.
Cons: Can't think of anything I didn't like but maybe that I wasn't in Business Class. Just joking!!!

Cons: We took off in a terrible storm with lightning striking all around the plane. Very rough, lightning which scared the hell out of both me and my wife.

Pros: First of all I have taken Qatar airways to Europe and US HOVER when it comes to Third world like Asia and Africa the send thier most dirty broken airline!!in thialand the pressure was not right according to pilot we stayed on the run way 4 HOURS offered water wrf.? No one communicated with US I think your airline is typical Arab mentality unless you are white I. E American you don't give a shot about your costumers this is the second arb line I droped I will never take ur plane ever!! When I got to Doha all they did was through stupid voucher for food missed my flight no apology rude as staff disgusted y their behaviour and lack of care missed imprtant meetings NEVER AGAIN RACIST AIRLINE TREAT WHITES WITH RESPECT IT NOT BLACK'?? REALLY WELL I I'LL TAKE MY MONEY AWAY THEN I will make Co viols decision to never fly with u
Cons: Everything racist disgustinget and never will take this airline nasty dirty broke down twice stayed in the plane for 4 hrs no one apologised

Pros: The concourse, gate and plane cleanliness was great! It should have always been this way. Not being packed like sardines was even better.
Cons: Atlanta concourse wasn't nearly as clean as MSP or Richmond.

Cons: Nothing

Cons: We had a 2.5 hour delay because there was someone missing in the crew. It sounded like it hadn’t been properly planned for the flight so it was frustrating. However, once that person showed up, everything was great and the crew was very sweet

Pros: The staff was exceptional with the distance to loading the plane and with serving us food. It was flawless.

Pros: Crew was professional and understanding/empathetic given the circumstances. We were delayed 4 hrs.
Cons: While the weather delay was out of everyone’s control and it was obvious the pilot was doing everything he could to get the pale airborne... i feel their could have been better communication from the ground as to our take off time. They kept changing our time and thus we were trapped on the tarmac for 4 hrs. Had we known, some of us could have gotten off the plane and rerouted so as not to miss our connecting flight. We and others were stuck in Atlanta, had t okay for a hotel....and missed a day of vacation....☹️

Pros: How ferindly they where get on airplane and caring they where the hold time on the flight
Cons: They bathroom up front airplane should be first class and back airplane have there bathrooms

Cons: I’m a pretty big guy so this won’t apply for many other people . But the seats didn’t have much space . It was a very uncomfortable experience. I have taken many other flights and this one was one of the worst.

Pros: The plane was nice, entertainment options were great, pilot was super kind.

Pros: We got home safely! The crew was great and generally cheerful despite less than great conditions.
Cons: Lots of delays due to weather, which I get. The plane was small and old and stuffy with too close seats.

Cons: Great flight!

Cons: Check in was terrible- long wait just for drop off of already checked in bags

Pros: The free upgrade

Pros: I loved Craig on our flight he made it a hilarious and fun experience! And he needs a raise!
Cons: The seat was a bit uncomfortable, and boarding was slow. To be expected I assume for anything not first class.

Pros: Early departure
Cons: Absolutely nothing

Pros: Crew were caring and friendly... seemed sincere
Cons: My husband and I had reserved seats next to each other but then today they had been rearranged and we couldn’t sit together which was annoying and disappointing especially as this was a treat to just come to Charleston together ... this seems wrong when we have paid for tickets together

Pros: Great service from boarding to landing

Pros: Nothing

Cons: Crew was rude and made everything seem like a chore.

Pros: Flight was on time. Boarding, flight, deboarding were all fine. Service was fine.
Cons: The flight numbers that Kayak provides ate not unusable and do not match any flights with the airline. Terribly inconvenient. A call to WestJest referred me to contact Delta. The Delta rep was able to help me. The airlines provided good service. But I probably will avoid booking with Kayak again.

Pros: Flight attendants were very aware and accommodating
Cons: Nothing, great flight

Cons: Late boarding and take off with no explanation.

Pros: I arrived safely.
Cons: Space on board was horrible. Diffenately not enough room and I'm an average guys.

Pros: The flight was great & so was the cruise. Unfortunately my luggage is back in Atlanta & I’m in Ft Laurderdale heading on a cruise tomorrow without my belongings
Cons: Not even given a toothbrush or tee shirt to sleep in.

Pros: I got home
Cons: Seats were tiny as hell

Pros: On time
Cons: Hard landing

Pros: Large jet, attentive crew, on time.

Pros: Attendants very friendly and helpful. Greeted everyone with a smile and a pleasant voice. One woman was having a very hard time. She evidently was afraid to fly and wanted to get off the plane. The attendants were very kind to her, spent time with her and informed the pilot. The pilot made several comments using her name making sure she knew every time we were about to run into some turbulence. I thought that was very kind.
Cons: Sometimes very hard to hear the instructions and the pilot when they are speaking. Snacks are very small quantity and often stale

Pros: Everything was so very nice. The seats were fantastic in First Class. So comfortable. The service & food were delightful. The only negative was the screaming infant. This is my second trip on Delta in First Class in the past three months. Both times the trip was ruined by crying babies. ☹️
Cons: The crying infant.

Pros: And arrived early, too.☺

Cons: One thing I didn't like is that this flight had three different numbers,. Aeromexico, Delta, and KLM. AND we didn't know which counter to go to to get our tickets ( it turned out Delta). There was not a single number to call to ask questions it get help....it turned out that JustFly was the contact, but we purchased through Kayak.

Pros: N A
Cons: I did not receive acknowledgment that I had cancelled the flight... and I still received 'updates' to give uncertainty to the status.

Pros: On time, quick flight, nice people.
Cons: It was freezing cold.

Pros: Clean and good size sears
Cons: Slow boarding, crew tires and it showed, pretzels no nuts,

Pros: There is nothing I like the most. Everything was downside from the day one immediately the purchase of the tickets.
Cons: With the purchase of tickets there was no meal selection option available. Had to ask at the reporting time and then seat was messed up. 3 seats were three different row while I had two minor sons. Spoke to the travel agents (justfly.com) and requested meal was not properly recorded. I requested, two kids meal and a Hindu meal, when meal came it was told I had Muslim meal. How on earth did it make any sense, I am not even muslim? I did not even mention about muslim. Those dumbass at justfly.com do not have any level of professionalism. I tried to contact china southern airlines, they are always busy, after several attempts, finally somebody on the phone talking chinese shitty accents that only understood a few english. Chinese passenger crowded and with the shitty attitudes. One of the old guy drop the heavy coffee cup on my son's head and hurt real bad when he pulled his bag immediately after the land when he is not supposed to. I have a return ticket to deal with again with pain in a few days. then I will never fly with this shitty airlines. At Gongzhau, kids are hungry in transit, tried to buy food, told they only take Yuan. there was no ATM in transit. had to exchange Yuan and thats the only option there if you want to buy something. Airport wi-fi sucks, no connectivity even after logging into the shitty local advertisers websites. Finally, crew were to manage some kind of food, but did not like it at all. shitty shitty. do no fly this airlines of chinese route at all.

Pros: Efficient boarding process and friendly crew. Timely arrival is the good enough for these regional flights. Comfort+ seats are good.

Pros: Everyone was very efficient and friendly.
Cons: The microphone needs to be louder. It was very hard to hear.

Pros: Boarding was smooth and fast. The crew was helpful with a wheelchair passenger, and get everybody else on board soon after. We depart the gate a couple of minutes early, and arrived almost half an hour early.
Cons: The first class seat were not much more spacious than the comfort+ ones. Choice of snacks were limited as it was a short regional flight. No overhead or seat back entertainment, but you can stream from the media server through in flight wifi.

Pros: The flight was run through Delta out of Seattle, and the crew was friendly and very helpful, as it was initially somewhat confusing how to check in for the flight online via WestJet's site - but the check-in agents and gate agents quickly clarified! The flight also boarded and departed mostly on time, and the onboard wifi was great.
Cons: It was a bit confusing to check in online, as the WestJet site doesn't list Seattle as a departure city and then it took several different input attempts before Delta's site found my WestJet flight info.

Pros: Excellent service

Pros: The in-flight service was good.

Cons: Plane was diverted back to Toronto from LaGuardia airport as we were told due to "weather", landed late at night and were told that due to not being able to control weather WestJet could not assist with accommodations, leaving everyone stranded and scrambling to find a room in alreday booked up hotels. When speaking on phone with agent, I was told it wasn't due to weather but incident at LaGuardia where plane went off runway. I paid $130.00 for 5 hours in a hotel, due to pilot error, not weather. La Guardia opened it's other runway immediately after and other airports in NewYork were running fine. Completely unacceptable and extremely bad customer service as CSR simply told us "sorry we can't help". Will never book with West Jet again.

Cons: After 600,000 miles of flying, this one was the worst. 5 hours on the tarmac for a 4 hour flight.

Cons: Missed flight with a few minutes and was not allowed to catch the next available. List the entire ticket!

Pros: loved the cookies!
Cons: Wish there were more legroom on those little planes.

Pros: on time departure
Cons: airplane needed to be vacuumed

Pros: USB and AC power supplied in-seat is incredibly nice feature.
Cons: 1 of the 3 bags we checked was forgotten at JFK airport. Since we had a 5 hour layover, Delta had ample time to get the bag on the plane.

Pros: Very friendly and curtious crew made the flight very pleasant

Pros: Easy boarding, plane was on time and the crew was very nice. We came in very hot because key west is a small airport but it was pretty fun!
Cons: Seats were old and dated and there was no entertainment offered.

Pros: They switched me to better seats
Cons: They lost my duffle bag, and when they found it, my bag was in a whole different state, and once I finally received my duffle bag my items were wet and damaged.

Pros: All flights were on time.
Cons: In Atlanta when I changed planes the gates were to far from each other. In different terminals.

Pros: Seats ok. Crew is super. Drinks offered
Cons: Nothing, AF rocks

Cons: This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better.

Pros: Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France.
Cons: Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line.

Cons: The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection.

Pros: Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times
Cons: The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese

Pros: The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude.
Cons: Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand

Pros: Great seat. Comfortable. Quick boarding.
Cons: Asked flight attendant to wake me for breakfast....forgot. Long wait for bathroom,

Pros: Crew was very nice. Food was good and tasty.
Cons: Plane seemed a little worn, which surprised me since it was an A380. Not that old. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. All standard seats have them. Would have been nice to be warned about that.

Pros: Food and entertainment was awesome
Cons: It's awfull to sleep. Very unconfortable.

Pros: The staff..the attentions..food.

Pros: Crew was nice although one fellow was a little too “nervous” and looked bossy
Cons: Food was awful. Asked for vegan meal they got it half right, as vegan is not vegetarian. And the second meal or snack as they say was not vegetarian or vegan at all.

Cons: 10 minutes late to the airport....... No help, no refund, no nothing. Never using you again

Pros: Good quality flight
Cons: But delayed and lost baggage

Cons: Not much legroom.

Cons: Our flight was delayed so we could not make out connecting flight. We had to wait 6 hours get another flight to Atlanta and then fly to Boston the next day, longest flight ever was horrible I called out sick from work too.

Pros: It was on time
Cons: Hard seats Boarding was 35 min delayed

Cons: I didn’t have time to make it through customs. Missed my flight

Pros: Onboard crew was friendly. Dinner was good
Cons: Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight

Pros: Nothing.
Cons: Everything. The crew seemed to skip over me and my husband multiple times. So we sat there with garbage the whole flight. My entertainment was broken and they had no solution but giving me $30 to use at the duty free shop the same day as the flighty. I paid extra for premium seating in an exit row and that was their idea of fair compensation. The crew ran out of vegetarian food so I didn’t eat anything but cold stale bread. The crew was non-existent most of the flight.

Pros: Plane was comfortable and new.
Cons: Nothing really.

Cons: Airplane really old. Cabin configuration economy was in front of economy plus. Just 1 bathroom for economy and economy plus. Economy plus seats old and uncunfuttable ( more than it should be )

Cons: I don’t know why they keep making boarding with stairs and bus.

Pros: The service was very professional.
Cons: Everything went well.

Pros: The flight had a delayed of 2 hours due a system issue, but the flight was comfortable, and the airplane was clean.
Cons: I didn't like the check in, the personnel there were not so friendly and had discrepancies. We were a group of 6, and 2 of us were able to drop the bag in the check in. But the others were told that needed to wait 30 mins.

Pros: The cabin crew was very good!
Cons: The economy premium seats are very uncomfortable

Pros: Flight was smooth
Cons: Food

Pros: Plus seat was good. On board crew was nice.
Cons: Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it.

Pros: Easy, fast, comfortable, no hassles

Pros: Nothing... and we were late which made me miss my connecting flight and I wasn’t reimbursed because it was with a different airline
Cons: See above and the food was disgusting

Pros: Service was great, flight was on time and I really enjoyed everything
Cons: Little turbulence but overall it comes as usual so it was worth the flight

Pros: Staff was nice
Cons: Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies. The seats in front of us reclined so far that I couldn’t do anything but stare at the back of the seat anyway.

Cons: Very small seats, space for nothing All the time delays and the horrible things is a lost luggage, even when there is enough time between flights.

Pros: Everything was very prefect and would love to fly again.
Cons: NA

Pros: The crew was good and very good pilot's
Cons: No leg room between seats

Pros: Nice food Right in time Police and customs formalities easy
Cons: Poor comfort in business class No entertainment at all

Pros: The hostesses were very kind and nice

Pros: The seats are spacious. They give you great amenities such as a toothbrush, etc. The crew was very nice. The food was also superb for airplane food.
Cons: The check in process was terrible at SFO. We all felt like cattle being herded on. It was such a mess. The seats are surprisingly uncomfortable in premium economy. The headrest is not conducive to sleeping.

Pros: Personal treatment I have received as I was with a 7 months baby. An agent helps me to carry my hand luggages up to the plane entrance and to pass in priority
Cons: 2 hours delayed...

Pros: I liked the way a fligh attandant treated me and another two passengers. At the end of the flight he gave us a cup of strawberries for all. The food was delicious specially that pasta, it was yummy.
Cons: TV was too slow.

Pros: That it was a night flight
Cons: No airconditioning, no food choice, no space.

Pros: All crew I interacted with was great, friendly, and helpful.
Cons: Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good.

Pros: Boarding was very efficient
Cons: Losing my luggage after checking it at the gate when volunteers were needed.

Pros: Not much
Cons: Plane late departing allegedly because of cleaning the plane, but why was the cleaning done that late? Also, ground crew remarkably uninformed about what was going on in the plane. Poor communication between plane and ground crew. No explanation from pilot as to continuing reason for delay even after we boarded. Departure time, 1.00 pm, boarded at 1.10, actual departure time 1.45, causing me to almost miss my connection and definitely causing my bags to miss the connection.

Pros: Traveled fron SFO to CDG on AF in business class on an A 380. Lounge in SFO was smallish and not many choices in the food bar. Boarding was smooth. my second ride on A 380 in business and this trip reminded me quickly why I did not care for the A 380 on my previous trip. It is a huge plane with a huge sized business class which makes the cost less worth it compared to a Boeing. The crew were extremely helpful and caring. The food was acceptable. The seats on the plane were not comfortable in the lying position. Took a cab to our hotel in Paris (1st Arr) for a flat 50 euros. No meters.
Cons: Arriving in CDG and facing a slow immigration with the passengers of this huge plane. I didn't care for the baggage delivery system. We were waiting for an hour only to realize that the arrival port for our luggage was changed.

Pros: Crew was great
Cons: Not enough food

Pros: The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!

Pros: The crew was very nice and helpful.
Cons: The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. Plus I didn't get my baggage at the end.

Pros: The flight crew and flights itself were great.
Cons: I was told the wrong flight time, wrong terminal, wrong gate, and wrong airline. I couldn't check-in online. It was horribly inconvenient and I nearly missed the flight. We got there with 5 minutes until the doors closed.

Cons: Our first leg from Paris was delayed and we missed our flight to Dubrovnik. We then had to hire a car and drive 6 hours to ensure we wouldn't lose a day more of our holiday.

Pros: Very pleasant and accommodating.

Cons: Was late

Cons: Flight departure could have been on time

Pros: The crew WAS amazing. The seating was a little tight, but ok.
Cons: For a flight over two hours, a snack would have been nice.

Pros: Boarding and meal
Cons: Service in first class and the heavy turbulence could of reached a warning from the pilot

Cons: Seats are very small, could be bigger and more comfortable

Pros: ANA Chicago to Tokyo was so awesome. Crew is super courteous and polite. Food is good even economy class. Good headphones were already in front of the seats. ANA is the one that you want to fly!

Cons: Plane delayed to gate from hangar for mechanical. Flight never took off b/c the mechanical issues couldn’t be resolved; no other planes available. My trip postponed a full day, causing me to lose $500. Really poor to arrive at an airport before 6am and not fly for another 24hrs.

Cons: delayed. missed my connector and had to rebook to a later flight

Cons: Flight was so delayed we would have missed our connection and been stranded in DC overnight, so we had to push all our reservations back and missed a full day of our vacation.

Pros: nothing
Cons: everything started when we tryed to check in online for our flights with Lufthansa, when we got some errors saying that our flights does not exist. NO Emails, not calls, no messages, no voice mesagges left by the company! -called the client service, located in Philipine apparently, the lady confirms that all our flights were canceled (3), then she hangs off the phone. -called the second time, another lady is rebooking me on a different flight, but she informs me that my husband is not on the same reservation as me, so basically he is in another flight. Eventualy she is changing his reservation as well and puts him on the same flight as me. -waiting for the confirmation email, of course the reservation is just for me, no husband anywere. -called the third time, a nice canadian gentelman informs us that the second flights was canceled so he will redirect us via NJ instead of Washington. -we are rushing to the Richmond airport to catch the NY flight, at the counter they let us know that this flights was canceled and we are back on the DC flight. -when ready to board in the DC flight they are announcing the this flights is delayed from 1:30 pm to 7:30 pm due to weather conditions. -waiting in the line to be rebooked in another flight, after 3 h of waiting they decide they can fly to DC at 4:45 pm, with about 15 people on board.

Pros: The flight going to Newark was cancelled due to the weather. The service person was prompt to changed our flight to Washington, DC.
Cons: Due to staffing problems the flight going to DC left Richmond 1.5 hours late. The plane left at 4pm and our connecting flight to Rome was starting boarding at 425pm. It was very stressful. I can understand changes due to weather but there is no excuse when it comes to staffing.

Pros: Snacks

Pros: Boarding was seamless
Cons: Planes were older and tight.

Cons: 2 hour delay

Cons: Personnel were unhelpful and not forthcoming! Very inconvenient with trying to reschedule to the next day! Felt as if no one really cared if we got there or not! No vouchers were offered for hotels or food!

Pros: nothing
Cons: United horrible customer service

Pros: Great boarding and friendly service
Cons: Nothing to report

Pros: N/A
Cons: Seat was really hard and hurt to sit on after the first hour. Even had trouble sleeping it was so bad.

Pros: Seats were comfortable.
Cons: No free food or entertainment service.

Pros: Courtesy and smiling faces
Cons: So many maintenance delays, I wouldn't make any connections. Gate attendants were crabby and not very helpful. Absolutely no leg room. Much less than most major airlines.

Pros: To be honest both flights were below average and the average flight isn't great to begin with. United found a way to really push the boundaries of that floor
Cons: Could not check in online. Had to get boarding pass at kiosk. No opportunity to upgrade if purchasing basic economy. Staff not helpful. Restricted to a purse size bag? Really? I just love that united gives you one last chance to gouge you by telling you that you CAN check in online only if you pay for check in. I know delta started this whole basic economy deal but united really set a new low on their version.

Pros: Noisy intrusive spoiled crying screaming kids kicking seats shaking rattles and crew was helpless

Pros: Left on tarmac for 20 minutes prior to takeoff. Late flying into IAD with no guidance from crew or ground crew with very short time to catch next flight. With no info, felt abandoned.
Cons: Lack of info from United crew.

Pros: The crew was very professional.
Cons: Nothing, good flight and no problems.

Pros: We were early getting into the Springs.
Cons: Nothing

Pros: Short flight so little to complain about.
Cons: Average seats, no in flight entertainment or beverage service

Pros: Flight was re booked and we got seats on the next flight
Cons: Flight was delayed and the plane was waved off from the runway when it landed in EWR

Pros: Free directv because of the delays
Cons: Flight delayed an hour and a half

Pros: I liked the staff on the DELTA flight I was transferred onto.
Cons: United flight was delayed by 2 hours unitially, and eventually by 5 hours. Transfer to Delta flight was acceptable but deposited me at the wrong airport! A lot of money and inconvenience and delay after that to get to my destination. And no compensation offered for that!

Cons: Purchased a non-stop flight leaving at 530 and arriving at 6:30 pm. After flight was pushed back to 830 pm departure, it was pushed back again to 1130 pm departure and 1230 am arrival. Rebooked through connecting flight and arrived at midnight.

Pros: Relatively, on time.
Cons: The seats were hardest, most uncomfortable airline seats yet. No padding whatso ever. They now have 4 boarding classes plus the 'special' folks. If you drag your bag to the gate , which slows down boarding, you get it checked for free, if you check it yourself at the counter you get to pay 25$ ... Since older people generally do not want to be carrying luggage up the 'stairs and through the Chicago airport', it means they get to pay extra! I think it is age discrimination that all the airlines are doing. Only the young can fly the cheapest.

Pros: Staff was courteous and professional. I had a layover and the connection was short but thankfully the staff was helpful. I will continue to do business with united.

Pros: The pilot had an excellent landing in adverse conditiions
Cons: The in-flight concessions were extremely poor. The staff were impolite and inconsiderate

Cons: We arrived early and then sat on tarmac for so long we were technically late..

Cons: Flights were significanly delayed that resulted in missing connecting flights. During my return trip I ran to make my connecting flight just barely on time and once boarded we sat on the plan for an hour before taking off. Flight to get to Richmond on united was a major problem. I work up with a notification that my flight time had been moved up 2.5 hours ( a problem as I live 2.5 hours away from the airport) I called and they said it was a mistake that I was good to take the origional flight. A few hours later I get a phone call from united asking if I could be at the airport 2.5 hours early. I said unfortunately no because I had already spoken to someone from united and they had reassumed me that the origional flight was still good. She then said if I couldn't make it early it was no problem. So I get to the airport at the origional time after speaking to two different agents who told me this was ok to find the plane delayed and causing me to miss my missed connection.

Cons: The fact that only one cup of coffee with 2 creamer was the maximum I was allowed. She was no friendly at al

Cons: Whers my bag!?!?!

Cons: United rerouted us and added another leg to our trip. We never flew Richmond to Denver. We ended up going Richmond -> Chicago -> Denver -> Santa Barbara. This caused us to miss a post-wedding brunch with family that we're only able to see about once every three years. All this after changing our flight out to the east coast the day of the flight (my 8:55pm flight was changed to 5:23pm, and I was notified after 3pm - meaning I had to run out of work early, costing me money, run home to pack, and rush to the airport, only to wait 3 hours for a now delayed flight). The also added another leg to that trip as well (at 3pm, day of). This was a red-eye flight and the last thing we wanted to do was get on and off the plane all night. I will not be flying with United after this trip.

Pros: Our flight went smoothly and we left on time. The crew was friendly and we had no delays this time around.
Cons: The boarding took a long time and the coffee on the flight is the worst I've ever head. I feel like United gives the bare minimum when it comes to the customers and doesn't really make an effort to do more than that.

Pros: No surprises.
Cons: No free wifi, no Entertainment unless you pre-download their smatphone app.

Pros: Comfortable seats and awesome crew
Cons: No wifi or any entertainment

Pros: Everything

Pros: Can't really remember if I liked anything.
Cons: Unfriendly crew. Flight delayed by more then 2 hours. We were moved from gate to gate 2-3 times. Totally disorganized.

Pros: I like that I was put on another plane and went from Richmond to Chicago. It was a very small plane but mine was overbooked.

Pros: The pretzel snacks had flavoring added
Cons: My seat didn't recline My arm rest wouldn't raise My flight was delayed for hours There wasn't another available flight I could switch to I lost a whole day of work from getting in at 1:00 AM

Cons: when i purchased my flight ut was for 6am. After paying for my tickets my flight time was changed to 9am. Then 24 hours prior to my flight it wad changed to 11am due to technical difficulties. This caused me to have to take a later flight out of Chicago O'Hare.

Pros: Convenient, cheap, best route
Cons: Incredibly uncomfortable seats on the express jets - we joked that we need to bring stadium cushions next time. For a full day of traveling, I would consider a more expensive route with another airline than tolerating the hard seating they offer.

Cons: Had to sit on runway for over 2 hours causing me to miss connecting flight in Chicago. Then no more flights to Little Rock so had to spend the nite in airport very uncomfortable!! Kept changing gate numbers causing me to walk all over airport while having severe knee pain!! Very upsetting and painful