Daily cleaning, installation of cabin HEPA filters
|November||Best time to beat the crowds with an average 7% drop in price.|
|December||Most popular time to fly with an average 18% increase in price.|
Average price round-trip
|$1,063||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
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Travelers returning to the US are advised to stay home as much as possible, avoid being around people and consider getting tested for COVID-19 after returning from travel and participated in higher risk activities.
All other info
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KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Minnesota.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Minnesota is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Minnesota with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Minnesota up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Boarding was a fast and smooth process. Flight attendants were there to help with carry on luggage if needed. Always nice and do their best."
Pros: "Went very smoothly. Very comfortable."
Cons: "Can't think of anything."
Cons: "Great flight. We were delayed but the crew kept us well informed and tried to make up time in the air"
Pros: "I reached y destination."
Cons: "One flight attendant yelled at me for switching seats, even though I had asked permission to move seats. Another flight attendant clumsily kicked me when leaning over to serve another passenger. After living in Japan, it's pretty rough to see the low bar of American customer service."
Pros: "The flight attendants were amazing. 12 people had a connecting flight and they brought a shuttle bus. You dont see that kind of service any more 10 stars for that"
Cons: "Super small plane."
Pros: "The crew was excellent"
Cons: "Better breakfast and the seats weren’t very comfortable"
Pros: "Thankfully I had an Aisle Seat so I could move around a bit. Every seat was taken and it was like a sardine can."
Cons: "Very little leg room and of course as soon as we were in the Air the person in front of me reclined his seat all the way back so the Monitor was only a few inches from my face. This was my single major complaint. The food was not great but typical of an American Carrier. The foreign airlines do better on food. The last time I went to Europe I took WOW, the cheapest budget Airline and the leg room was MUCH better. You would think Delta could do better."
Pros: "Boarding was quick Flight experience was good"
Cons: "Leg space was less Take off got delayed"
Pros: "Everything went as planned!"
Pros: "I love it when there is a TV screen at my seat."
Cons: "could not check in on line as you did not give us the confirmation of the carrier we used which was not west jet the one you booked us through. You need to fix this problem for us to use you again"
Cons: "While there was plenty of space on the aircraft, I was forced to gate check my carry on."
Pros: "Lincoln ground staff is top notch. Friendly Midwest people."
Pros: "On Time"
Pros: "On Time"
Pros: "The aircraft was new and most flight crew were nice."
Cons: "Way too many useless announcements by the copilot and the lead flight attendant. Keep it short. Don't get back on once you put the mic back. And how about announcing th baggage claim carousel if your going to interrupt as much as you did."
Pros: "My first and last time flying Delta! Everything that could have went wrong, did in fact go wrong. We were re-booked on connecting flights different then the one we originally booked and weren't even notified. They have a Delta app, but it doesn't even work right. Unless you physically go to the gate to check to see if the flight is on time, that is the only was to find out if you are re-booked onto a different flight or not. I have never flown an airline that re-books you on a different flight when they feel like it. I wouldn't recommend Delta Airlines to my worse enemy!"
Pros: "on time. great flight attendnant"
Pros: "Meal quality has improved"
Cons: "plane had to go back to the gate to lose 1500 pounds. cant they calculate this while loading?"
Pros: "Ticket agent upon checkin was super friendly. Great way to start my long flight to Singapore. Departed and arrived on time."
Cons: "I hate when the gate isn't controlled so people in later boarding zones are blocking your way onto the jetway."
Pros: "Nice staff"
Cons: "No leg room, tight squeeze, charge for checked bags, no room for carryon luggage, bin compartments are too small"
Pros: "The cookies were great, the captain was very good and gave good excuse's On why we we were behind."
Cons: "The pilot was great and keep us informed on the delays, but the tall flight attendant was very cold to the passenger's, and rude at times. Very unlike your crews from past flights. I pray my flight next week home goes Ok."
Cons: "Seated next to annoying, loud family--not Delta's fault. One flight attendant seemed bored and even a little tired of her job--quick, memorized replies and no smiles."
Pros: "FOR A BUSY AIRPORT IT WAS A FRIENDLY SERVICE DAY"
Cons: "NOTHING IT WAS GOOD AND THANK YOU"
Pros: "IT WAS A GOOD TRIP AND THANK YOU"
Cons: "EVERYONE ON THIS PART ON MY TRIP WAS FRIENDLY"
Cons: "The spacing between the seats and in the aisles was almost nonexistent."
Pros: "It was great and very roomy I felt like a movie STAR!!!"
Cons: "I had hoped for earphones to be sold to listen to the movies but none were offered. This made for a lng trip."
Pros: "Great costumer service"
Cons: "Paid top dollar for crappy service. Won't fly delta again"
Pros: "Free upgrade to Economy Plus"
Cons: "The flight was delayed an hour"
Pros: "Everything was good"
Cons: "Do not make connecting flight had to spend night in St. Paul delta people made up some bs about weather in my departing flight area but not true they swapped plane types because the amount of people taking flight was very low and wanted to use smaller plane to save money"
Pros: "This was a great trip from start to finish. Keep going and doing what you are all doing!! How about the people who work for delta that we might not see while we are going from point A to B. They should be acknowledged too. Great job by ALL."
Pros: "Pleasant personnel, clean plane."
Cons: "Checked bags were $30 each! Ouch!! Plane felt stuffy, needed cooler air."
Pros: "Getting to my destination on time, in one piece"
Pros: "Was on time"
Cons: "The seats were extreamely uncomfortable for a flight of this length. There was no entertainment."
Pros: "The stewardess was good-looking but I slept most of the trip. A little turbulence but the crew handled it well. Overall A great ride"
Cons: "I'm too tall for these planes and I'm only 6 foot two"
Pros: "I got home."
Cons: "I was basically downgraded to standby for both legs of the flight- given a "seat request" rather than a boarding pass when I checked in, and told to do go get another at the second airport. For the first flight, I was given a seat as they were getting ready to close the doors and was never called. I didn't buy tickets or check in late. They were asking for volunteers to give up their seats, but it sure looked like they were getting ready to "volunteer" me. When I buy tickets with a layover too, I'm assuming that I'll get from A to B and not gambling that I'll be stuck in the middle due to airline overselling."
Pros: "No hiccups, great interactions with employees, and on time (actually early). Great experience with Delta."
Cons: "Sat in very back and seats didn't recline"
Pros: "Flight was uneventful, pilots took off/landed smoothly."
Cons: "Almost an hour late for the first flight of the day? Crew was late to the gate about 20 min past boarding time, and then they tried to blame it on "missing safety equipment." The plane is cramped and the seats are extremely narrow and uncomfortable, and I'm not a big guy. Felt bad for some of the people around me who were much taller or wider. Delta scheduled a lot of short connections and many people left the plane at a sprint to make their next flight."
Pros: "Haven't flown delta in a while. They've really stepped it up!!"
Pros: "Everything was good."
Cons: "Sound system wasn't good. Could hardly hear the information from the pilot & steward."
Pros: "purchased 2 tickets 4.5 hours before take off. No issues, smooth process. Thanks!"
Pros: "Nice flight attendants who were attentive"
Pros: "Crew were trying but non of them spoke English"
Cons: "I have never had such a terrible experience like this one"
Pros: "Premier class services."
Cons: "entertainment and toilet cleanest."
Pros: "The crew was kind and helpful."
Cons: "The food."
Cons: "Hot pockets???!!!! Really????"
Pros: "Sat in business, pleasantly surprised with the lay-flat seats. Would definitely fly with them again!"
Pros: "diferente a otras aerolineas, nada, no ofrecen nada mas distinto."
Cons: "todo, mejor atencion por parte de la tripulacion de cabina, mejor comida, avion muy frio, pudieron dar frasadas. aviones sin pantallas personalizadas o mejor entretenimiento a pesar de ser vuelo internacional. deberia costar menos los pasajes para ofrecer un servicio muy muy muy basico"
Pros: "Crew was friendly"
Cons: "Food options ran out twice and it tasted terrible. Seats were very uncomfortable"
Pros: "Customer service"
Pros: "If you get in line early, there might be overhead bin space."
Cons: "Seats are awful. FAs don't want to speak slowly so you can understand them or English, basically saying they don't care. Every Copa flight I have taken is a late departure."
Cons: "food and entertainment, check-in in Rio de Janeiro was awful."
Pros: "The flight attendants where and are amazing.. the service was the best. Highly recommend to fly with “copa”"
Cons: "I don’t think I did not like anything to be honest."
Pros: "Convenient times."
Cons: "Service level was pretty amateur—late food, understaffed, had to ask for things repeatedly. Business class seats are very dated."
Pros: "The flight from Rio to Panama was very good. The only complaint I have is the food, which is too simple and it could taste a little better. All my flights were on time and arrived in time at the destinations. They have an excellent option for entertainment with good movies and documentaries."
Pros: "Muy buena atención"
Pros: "The food and drinks"
Cons: "Took a lot of time for takeoff"
Pros: "Missed my connections, lost my bags, uncomfortable planes, inconvenient flights"
Cons: "Missed my connections, lost my bags, uncomfortable planes, inconvenient flights"
Pros: "Tv's and that there were 2 open seats next to me."
Cons: "Food is atrocious."
Pros: "Went by quick, great staff"
Cons: "The time in between my connecting flights was short. Had to run to the next flight and barely made it."
Pros: "I bought a return ticket from Panama City to Rio on Kayak and was not notified that a Yellow Fever shot was necessary for re-entry to Panama. Turned back at the air port in Rio I had to spend an extra 13 days in Rio de Janeiro at my expense, three to see doctor and get vacine, plus ren day waiting period."
Cons: "To change ticket I had to pay change fee plus fare difference. Copa said it was not their responsibility to notify passengers of health alerts and Kayak should be responsible. Needless to say I was on the hook for the time and the bill. I have flown Copa with satisfaction a number of times but this is enough to discourage me from ever flying them again and possibly ever using Kayak again."
Pros: "All it is fine"
Cons: "Too much complain whit my carry on"
Cons: "Only the spaghetti was edible and the salad only had 2 ingredients. Also would appreciate changing up the entertainment options from leaving my destination to going to it."
Pros: "Great flight attendants!"
Cons: "Often flying to Orlando is a headache because there are always a lot of clueless foreign families and noisy children going to Walt Disney World. This flight was the exception--everything was smooth!"
Pros: "Flight was on time , food was good."
Pros: "The flight crew was pleasant and was bilingual which made the flight better"
Cons: "It was a lot of turbulence and the plane dropped drastically during the flight. No one spoke English to explain the searches, reason for change in seats. It was difficult to communicate with staff prior to boarding."
Pros: "Me encanto la atención de los aeromosos"
Pros: "So so"
Cons: "So so"
Pros: "Another great flight attendent"
Cons: "Older plan with less movie options"
Cons: "Did not ask for volunteers and gave preference to people who di on line check in. Ridiculous joke of an airline."
Pros: "The seats were comfortable, roomy enough, and had a tv! The food was pretty good as far as airline food goes, I was happy to eat it. The crew was nice and came around with drinks a few times. I'd definitely tell a friend to use copa!"
Cons: "Boarding was a little slow. People were having trouble finding bin space and the flight attendants were not doing much to move the small items out of the way or under the seat."
Pros: "Great flight and crew; great value."
Cons: "For a 5 hour international flight, it would be great to get a second movie or slightly longer entertainment. There is a captive audience and nothing to do, and it doesn't really cost you guys much! Thanks."
Pros: "Service on the leg to Panama City was great, but the flight was delayed about one hour in departure"
Cons: "Because of the delay leaving JFK, I missed my connection to Santiago and had to take a later fligjt in Economy and only received a $400 voucher"
Pros: "The leg from RIO to ,Panama the crew crew not pleasant, the service was horrible, they started serving drinks to passengers from the first row to,the back and since the plane was completely full it took forever and the 2 flight attend that were in the galley, refused to, give me a cup of water I had to beg for it saying please I Need any liquid (since I was felling nayseas and needed to,take my medicaction) sol she gave me (practically through me a cup of a warm apple juioe) not even offered ice cubes, plus etc"
Cons: "The crew, and the plane is very old not fit, for a such,long flight"
Pros: "Food and sandwiches are tasty."
Cons: "No movie!, uggg... The real problem though is 1) they changed the gate on a connecting flight. Copa seems to make gate changes on all flights without notifying passengers. If you don't watch the board you'll miss your flight. Why not send a crew member to the gate you told passengers to go to , and put a sign by that gate notifying passengers of the change! So stressful!!! 2) In transit passengers catching connecting flights, Copa to Copa, have to go through their security again! What, why?? We cannot eat, drink and relax at the gate because no fluids are allowed AT YOUR GATE. We are not talking ourtside security, you are already in the security areas. Even to go to the bathroom you have to go in and out of security, again! Stupid!! We didn't leave the terminal, and you're making us miserable!"
Cons: "Easy to book the flight online"
Pros: "The crew was excellent..."
Pros: "Crew, food, efficiency, luggage"
Cons: "Price, length of flight, flying out of Dulles is far from my house."
Pros: "The efficiency"
Pros: "The crew"
Pros: "This is not the first time flying this itinerary. So , my review counts for many trips. The good: crew, on time, short connection time"
Cons: "Always the worst food. Sometimes, unedible. A bowl of pasta with one tablespoon of tomato sauce. Another choice was tough beef. I mean, really hard to chew beef."
Pros: "The confort and food!."
Cons: "One of the flight attendants that made noise taking her luggage from the bin case"
Pros: "Airline with high service quality standards and well trained crew."
Pros: "Loved the FREE on-demand movies!"
Pros: "The flight crew are pleasant, and service is good. On flights from Central America, i.e. Panama to Florida, for instance, Copa allows 2 bags per passenger, whereas other airlines may charge baggage fees for even 1 bag. Things are always changing, but they've had generous baggage policies. We appreciate that."
Cons: "Re: Copa in general, if you need to cancel or change, they make you wait 8 weeks to get your refund; so you have to keep checking your credit card statement until you get the refund. A real headache. For some reason, we always have problems with our online check-in on Copa. The Copa check-in personnel are mystified when we tell then that, but nothing changes. We seem destined to have to check in at the counter as online check-in doesn't work for us."
Pros: "Boarding was done on time."
Cons: "Food is horrible, and the crew could be a little bit nicer."
Pros: "Everything was great..."
Cons: "Except the change fee was so high that I would be nervous to fly with them again."
Pros: "The crew was extremely nice. They tried their best to keep every passenger comfortable. They pai attention to details and the most important to me was their pleasant disposition. I love them."
Cons: "The airline does not provide you with a vast varieties of tv shows"
Cons: "I got to the airport in Caracas 2 1/2 hours before departure, was told the flight was closed , they said I should have been there 4 hours before departure, what rubbish . I was made an offer of a booking on the next flight. I did not take up that offer as I would not have made it back in time for work, consequently it cost me $1700 on another airline .Was totally disgusted that the staff made me to look like an idiot. The truth was that the flight was overbooked so I was chosen to be bumped off , despite purchasing a business class upgrade. called for a refund , well you know the outcome of that . Thanks Copa , you will definitely not be seeing me again on any of your flights."
Pros: "Los pasajeros necesitan más espacio en sus butacas. El espacio es insuficiente. La comida es escasa. Ha descendido la calidad y cantidad de la comida. El abordaje debería cambiar su estilo. No debería perderse tanto tiempo guardando el equipaje de mano."
Cons: "Flight was delayed several hours due to an issue with the plane. Didn't get to our destination until close to 2am."
Cons: "This is the second American Airlines flight we have had in less than two months where there was an issue with the plane and multiple delays lasting hours. I understand delays happen, but we've had two late evening flights turn into red-eyes while traveling with one of our children. Will not be flying American Airlines again."
Cons: "Condescending staff, lackadaisical crew, pitiful excuses of why we were delayed."
Cons: "MY LUGGAGE GOT TRANSFERED TO CHICAGO INSTEAD OF MINNEAPOLIS IN WASHINGTON"
Pros: "This is such a quick flight, and the staff made it quite easy."
Cons: "My in Flight Wi-Fi did not work. Not a huge deal, because it's such a quick flight, but it is a little Annoying, and may have just been a bad day for the system."
Pros: "On time, not completely full, good staff at gate & on plane"
Cons: "All good."
Pros: "Boarded on time. Concierge met me at baggage check to direct me to the queue I needed. (Two days ago, no concierge, and I spent 15 min in the wrong line to check a special-handling bag.)"
Cons: "25 min to get from late push-back to throttle-up. Late arrival at destination."
Pros: "not much, on time, but that is a low standard of something to like"
Cons: "Crew attitude,"
Pros: "short flight, crew was nice"
Cons: "left 40 min late due to a communication error deciding what crew would work the plane. didn’t find out why the flight was delayed until airborne."
Pros: "They refunded my ticket (although I spent over $65 on cabs to and from the airport)."
Cons: "The flight was delayed by almost two hours - I knew I was going to miss my connection before I even left my airport. They told me they could not put my family and myself in a hotel and that we would need to take another flight the next day that had ANOTHER layover."
Cons: "The trip is still ongoing 6 hours after it was to have been over and we still have a couple more hours to go. I understand that things happen, but most of the problems today seem to have been preventable. First, our plane in Lihue was delayed for over 3 hours because they could not get a working fuel truck to fill the plane. Three hours? This caused us to miss our connection in LA, although just barely. We had to wait onboard so that we could use the same gate that our outgoing plane was departing from. If we had just been sent to a different gate we. Oils have made our original flight. So, they put us on a flight to Chicago because there were no more flights to Minneapolis. Then, once in Chicago the incoming plane was delayed and we sat on the tarmac for 40 minutes before deplaning. Then after an hour delay we were told the crew was on the ground and we were boarded. Sat in the plane for another hour, then we’re told we were still waiting for crew members that were delayed so we deplaned again. Another 90 minutes past and we got back on the plane and sat for another 45 minutes. We are finally pulling away from the gate. Hallelujah!"
Pros: "Nothing. Still waiting on New Years to see if AA get us back to MSP"
Pros: "The dinner was decent"
Cons: "There was NO in-seat entertainment or place to charge mobile devices. Very uncomfortable seats. This plane was very old. 9.5 hr flight was pretty unpleasant."
Pros: "Reliable and efficient."
Cons: "It took a while for the luggage to be delivered to the claim area, but it was very late in the day so I guess it is to be expected."
Cons: "Made me check my carry-on because they claimed the bones were full and they weren't. Not even close."
Cons: "New cheap fare is honestly offensive trash."
Pros: "Fairly regular updates from Captain, approx every 15-30 minutes. Flight attendants were ok, performed duties as expected. Announcements were difficult to hear over sound system. I don't know if Captain and the flight attendants were soft-spoken, or if the volume was not turned high enough, but I could hear less than have of what was said over the audio system."
Cons: "On the plane for approx six hours. Sat for two hours at the gate, then another hour on the tarmac. Would have been more bearable, but AA's seats are sooooooo close together, that there is nowhere near enough room to stretch legs when weather causes delays. AA's seats are the most uncomfortable (in regard to space and lumbar support) of the three major airlines."
Pros: "I booked a codeshare ticket through Alaska Airlines reward program. I was worried I'd be shafted when it came to seats. Not so. I had the row to myself on both flights and just 2 rows shy of first class! Very impressed."
Cons: "it was an hour late"
Cons: "crew did not pick up the food tray for a long time crew borderline corteous"
Pros: "Actually, I like that it was late because my first flight arrived late. The flight overall was very quick and smooth."
Cons: "The seats were covered in crumbs from the previous flight, but that's probably because of the hurry to get passengers on to the next flight because the plane was late."
Cons: "No priority boarding for people with babies and toddlers"
Pros: "The crew was awesome. We were early arriving. More leg room this flight and I loved the in-flight entertainment games. Also charged area was good for phones. Didn't like having to pay for Wi-Fi onboard."
Cons: "The crew was awesome. We were early arriving. More leg room this flight and I loved the in-flight entertainment games. Also charged area was good for phones. Didn't like having to pay for Wi-Fi onboard."
Cons: "3 hour delay - no compensation."
Cons: "After having my flight delayed 4 hours causing me to miss my connection, I was placed stand by on a different flight through another city so I could try and make it home on time. I was the first person in line for stand by, but the flight was full so I knew it was a long shot. Waiting at the gate, I was excited because one person didn't show and they were giving him a two minute wait time before I could board. During this wait time a woman passenger came over and said she had just been given a ticket change at the gate counter. The agent at the gate was furious because the flight was sold out and said the woman should not have received a ticket, but should have been placed on stand by. She went over and scolded the other agent for this mistake. Okay, so she should've been placed on STAND BY behind me in line. After the unprofessional arguing between the two agents, they both admitted it was a mistake and she should be second in line for stand by, BUT they did not honor this and placed her on the plane bumping me. Needless to say, I missed my connecting flight because of this and extremely inconvenienced my family and in addition had to pay an extra 75 dollars out of my pocket to keep my dogs at their kennel an extra night because I arrived home 5 hours after expected. I understand that flights end up getting delayed and the agents are doing the best they can to accommodate travelers, but admitting a mistake and not fixing it to make it right is unacceptable. I notified American Airlines of my situation and only received a form letter with enough miles to get me 1/8 of a flight. I don't even care about the miles because I don't plan to ever fly with them again, I want the money for the dog kennel I had to pay extra. I was visiting my husband who serves in the US Army causing separation from our family for long periods of time and this extra headache and expense due to the mistake of American Airlines was disheartening."
Pros: "The crew's response was better than expected."
Cons: "Snacks were a bit too expensive."
Pros: "Love the new entertainment on your own phone"
Cons: "Boarding took forever due to people's luggage in the overhead."
Pros: "Why because my flight was delayed did I get moved to the last boarding group???? I was group 2 on my original flight... I feel as though I should've kept that status. Subsequently... I was forced to check my roll on carry-on. I also was forced to wait at baggage claim in msp. I purposely traveled with carry-on items to avoid this issue! Not happy..."
Cons: "See above"
Pros: "Uneventful, except for a malfunctioning getaway in MSP which caused a very brief delay."
Pros: "Hospitality, service, flight, and crew!"
Cons: "Budget Rental, OMG 55 min wait in the parking lot before some would check myself and several other renters. NEVER use budget again. Its not that they were understaffed. I saw Budget employees standing around doing nothing. On a side note the inside of the car was coated with a white cleaning solution, windows were dirty, and windshield fluid was empty."
Cons: "It was freezing."
Pros: "Enjoyed the flight"
Cons: "Requested for wheelchair assistance but none provided?!!"
Pros: "Did not travel from Phillies to Minneapolis. Due to change in program."
Pros: "The boarding process was simple. We left on time and arrived early."
Cons: "The flight was absolutely freezing and the air was incredibly dry."
Cons: "Two hour delay due to mechanical issue was a showstopper."
Cons: "My flight was canceled."
Cons: "A passenger seated next to me threw up all over me as we landed. We were seated towards the back, we should of been let out first because when I say threw up, I mean he THREW UP!! And the hosts looked less than pleased and just handed us paper towels to clean it up. Just not very friendly."
Pros: "This one at least flew off the runway soon after closing its doora"
Cons: "Same as above but I missed a whole day with my relatives at the lake :("
Pros: "We left on time and arrived right on schedule. No problems or issues."
Cons: "I had a $200.00 fee to change my flight by 12 hours."
Pros: "Flight attendant was amazing!!!!!!!"
Cons: "Too much chaos at counter to board planes, 2 flights scheduled at same gate and my flight was 1hr 30min delayed because of it. Other customers missed flight etc... Admin could have worked better with these upset customers"
Pros: "Slept the whole way"
Cons: "First flight not found; no pilot to fly; and then there was no crew to attend. Passengers made to wait more than 1 hour inside the plan. my opinion, all could have been handled simultaneously if somebody thought about it."
Pros: "Staff was pleasant and caring."
Cons: "The plane is old and uncomfortable. The bathrooms are dirty and the storage space limited"
Cons: "Delayed flight for 2.5 hours."
Pros: "No cancellations"
Pros: "2 gate changes, 3 hours late, American stinks"
Pros: "Crew nice. Had the row to myself so room to stretch out and made me feel safer from others germs"
Pros: "Better comfortable seats. And snack options"
Pros: "Crew very good"
Cons: "Seats not very comfortable"
Pros: "I booked the basic economy and I was pleased that I had a row to myself. I was nervous it was going to be a tight flight because of the smaller plane. Also I enjoyed the onboard movies available on our personal devices."
Cons: "I wish I knew I couldn't bring my carry on with me!!! United is always finding ways to screw the passenger's experience. I have a wedding to go to and needed my small duffle carry on with me and because I got a "basic economy" ticket, this was not possible. Some forewarning of this insanity would have been helpful! Really so annoyed!"
Cons: "There was a very large couple sitting in seat to my right. I'm 6'3 250 so not small. It had a rear bathroom and I had people banging on me the whole flight!!!!!! She could have moved some people around!!!! The worst flight of my life!!!! It's about customer service."
Pros: "Nice plane"
Cons: "Rock hard seats"
Pros: "I had long waiting time for my flight from ORD and asked at stall if i can get early flight and the person at desk checked the system and get me early flight with no charge in cooperative and helpful manner with smiley gesture ."
Pros: "Liked the leg room. Flights were on time"
Cons: "Glass of soda with more ice than soda kinda sucked."
Pros: "Same as above"
Cons: "Same as above"
Pros: "I was so happy to find a cheap one way flight at the last minute. Was able to get my son home for the weekend. Otherwise he would hace had to stay in Chicago for the night. Super easy and efficient."
Pros: "The crew was very considerate and nice to all passengers."
Cons: "It took forever to board and people had to move because the plane was unbalanced. That shouldn't happen in 2016."
Cons: "Departure time changed at least six times. Gate and plane were both unbearably cold - passengers were all complaining. Departure gate at EWR was gross, run-down, and did not have working outlets."
Pros: "Gate agent moved us to first class due to lack of seats in main. Nice to see they can do that."
Pros: "How a passenger emergency was handled. We were kept very well informed"
Pros: "It was my grandson's first plane ride. They let us board early because I was managing two carry on suitcases. The flight was smooth and he loved the apple juice. He learned so much by looking out the window and seeing the ground and the clouds."
Pros: "Crew was attentive. My seat was taken by someone else but crew helped me find another seat. (Which was fine by me). Pilot kept passengers in formed of weather conditions and bumpy ride."
Cons: "I didn't get what I paid for and the person next to me got more than they paid for. I expect a refund."
Pros: "The landing was not good as we had turbulance. Other than that, everything was good."
Pros: "The staff on the plane were very good."
Cons: "The flight was oversold which apparently gave the employee at the gate a reason to be rude. Also the plane was freezing. People were pulling out blankets and covering themselves with anything available."
Pros: "That the plane actually took off and landed fine."
Cons: "Flight delayed almost 2 hours. I booked this flight on this airline as my previous flight on a different airline was delayed over 7 hours."
Pros: "Staff was very pleasant"
Cons: "We booked together, but did not get seated together. What is up with that???"
Pros: "Economy plus was worth the extra $25."
Pros: "Decent leg room, newer looking air plane"
Cons: "Surly crew didn't allow me to board as an elite member."
Pros: "Price was good. Flight attendant was particularly good and promptly checked and verified I had a wheelchair secured for Mpls. Alll flight attendants held positive personable attitude. Arrived on time"
Pros: "A good selection of recent movies to watch"
Cons: "Flight was delayed because we didn't have a pilot? They did get a pilot quickly though and the flight was shorter than originally stated so we got there about the same time we were originally expecting."
Cons: "One of the crew members was very mean towards some people I was sitting near. They were older and didn't realize that once we pushed off you had to remain in your seat and she came and told them they were breaking the law and would be arrested for standing up, in such a nasty tone they didn't say another word the whole flight. When we were offered something to drink they declined. I jumped out of my seat realized I forgot to ask where the bags were placed that were collected on the jet bridge and went back to ask if they were in baggage claim or not and she yelled at me for turning around and told me she could not speak me because I had exited the plane already."
Pros: "Flight was very quick and comfortable once we took off."
Cons: "Delay once boarding was finished with a long taxi period. Plane was over-fueled and had to be defueld while we were already seated."
Pros: "The boarding process was on time."
Pros: "Boarding and deplaining went smoothly"
Cons: "Rear seats didn't recline and we're not as comfortable as other passengers"
Pros: "The flight staff were really nice"
Cons: "No free entertainment options."
Pros: "Nothing. The flight didn't exist."
Cons: "The flight was cancelled for aircraft maintenance with very little notice (waiting at the gate) and the next available flight didn't leave until the next day. Got put up in a $75 airport hotel room WITHOUT my luggage and was provided a $10 food voucher for meals. Are you kidding me??? So, I must pay for your problem? This was ridiculous and extremely inconvenient."
Cons: "Had to change plans because the septic line wasn't taken care of so the lines were frozen. The plane wasn't warmed up for us to board. We were told to exit the plane and go to another terminal but never explaned to take the shuttle . I took the Tran and had to go back through security and almost missed the plane. I was the last person to board. This was my 1st time traveling to that airport. No way to know that the Tran would require me to pass through security checkpoint again. Get better communication with people. The lady at the desk was just saying go to terminal A! They should have had a person directing all of us to go to the shuttle and bussed us to the terminal."
Pros: "Seats were uncomfortable. ...no entertainment"
Pros: "Friendly staff"
Cons: "3 seperate broken or missing parts on planes? How could I be comfortable with United moving forward? I've never had that problem on any other airlines."
Cons: "We landed in Msp and waited 1 hour for our hate it was horrible!!"
Pros: "We flew to Minneapolis via Atlanta due to snowstorm that severly impacted Newark."
Pros: "Flying with a guitar has never been so easy. Thanks United for being musician-friendly!"
Cons: "the trip from san fran to Minneapolis was good but sitting on the tarmac landing in Minneapolis being told that we could not park at the gate to unload due to snow was inaccurate and frustrating"
Cons: "The plane was very hot"
Pros: "The flight attendants were great and helpful. The plane was spotless and looked brand new."
Cons: "Nothing really."
Pros: "Everything went well and was on time"
Cons: "Flight was almost 2 hr late due to misplaced equipment and paperwork."
Cons: "Everything seemed to go smoothly until we landed & there was no gate for us to deplane. At first we sat for 45 mins is what the pilot said, then he chimed on again & he said 1 hour, then after an hour it was 45 mins. Then 10 more mins which turned to 30. I had missed my ride & I had to find child care for my 5 kids that were waiting for me to pick them up. Landed in time but couldn't get off."
Pros: "The service was great"
Cons: "The food from Rio, Brazil to Houston, USA We got the luggages very late that we missed our connection flight even though we were business class!"
Pros: "The plane had very nice seats and I wasn't squished as usual on other airlines planes."
Cons: "When it came time to board my flight the person told me to go ahead and I was in wheelchair and had to push wheelchair with my bags to the plane myself. Very rushed and not good for me at all. I felt I had no choice in the matter and she was not a nice person to me. She rushed me and scowled and told me to just go.... This survey asks about food and entertainment which there was none off yet I have to answer."
Pros: "The flight there was better than the flight back. Everyone was friendlier and more attentive, but overall I wouldn't say there is anything that I didn't like."
Cons: "Major delays for flight, changed twice."
Pros: "United agent in galeao Marco Saldanha desperately need to be retrained. Poor customers skills, ability to talk down to the passenger. Perhaps this and other unbecoming behavior would make him more suited to work in the back and he should be removed from having contact with passengers."
Airlines flying from Rio de Janeiro to Minnesota have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights