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Top airline flying Riviera Maya to Williamsport Lycoming County
Scores according to KAYAK customer reviews
Pros: "Really friendly flight attendants"
Pros: "The crew was very attentive"
Cons: "If the didn’t lose one of my bags on the transfer"
Cons: "Flight delay"
Pros: "Clear communication on flight boarding"
Cons: "Attendant could have been more friendly."
Pros: "On times and good service - half-empty plane."
Pros: "Crew was professional."
Cons: "AA is rated next to last in being on time. It shows. Seats were uncomfortable. At least the interactive screen in the seat back worked well, and was informative."
Cons: "My bag was ripped open completely for all of my intimates to be exposed to the public."
Cons: "A 41 min flight took 4 hrs..AGAIN. LAST THREE TRIPS AVERAGED 5 HRS LATE"
Pros: "The entertainment system is pretty cool and complete. There seems to be more room on coach."
Cons: "The usb charger for my seat didn't work. The power cord kept falling off."
Pros: "The flight attendant"
Cons: "Service was poor."
Pros: "ontime easy boarding comfortable and quiet"
Cons: "no gluten/dairy free items"
Pros: "Crew tried very hard."
Cons: "Delays. Get on the bus. Get off the bus. Get back on the bus."
Pros: "We were very well looked after by a group of male flight attendants. The plane was clean, calm, quiet and we had all we needed."
Cons: "Person in front reclined the entire flight. I was squeezed in a a small box. Seats should not recline that much"
Cons: "I’m still hungry and incredibly tired. Nobody buys their main cabin extra product, so there’s many empty seats. Ripe for the families that don’t want to pay extra to sit together. Those families bring kids, screaming kids to a section filled with higher fare paying customers. The FA in my section had such big hips, that she knocked my shoulder EVERYTIME she walked by. Not only that, everytime she did the courtesy reach over to grab empty cups from the middle seat, she hit me with her trash bag. Woulda been fine had I been awake, but I was trying to sleep in between the bouts of screaming from the devil possessed kids."
Pros: "Staff at departure gate desk were great at announcing changes and relaying info regarding the delayed flight. Drinks were offerred although the flight was short. Flight attendants were friendly. My checked luggage arrived early and I was notified so I didn't have to wait."
Cons: "Flight was delayed."
Pros: "On time. No delays. Smooth landing"
Cons: "Has to be the most narrows seats with the smallest amount of legroom of all carriers. Great price on the flight (comparatively speaking) but I will opt to pay more for a diffferent airline with better seats. Comparing economy to economy seating"
Pros: "I was pleasantly surprised that I was able to text via free WiFi in the sky. Oddly, this same service is unable to be acquired, once you’re in the United States. Leave it to Mexico, a beautiful country that’s struggling with so much poverty, to offer up free internet service instead of some silly $20 per flight deal which occurs once you cross into (at least on the surface) the wealthy, not so poverty stricken, USA! AMERICA! America, the same America that the side of the plane you’re flying in, is so proudly representing. Rich, powerful, fair America needs the extra $20!"
Cons: "I loved all of it. I have nothing to complain about. Thanks for a great experience!! Except, if there’s any way that I can extend a complaint about the Cozumel airport... I was SO disappointed that they no longer carry those delicious Doritos, that can only be found in Mexico. Their stores stopped carrying them and I nearly died of sadness! Just kidding guys. I had a great experience and I love Cozumel airport. It’s one of my favorites, honestly."
Cons: "Left with plenty of time but: -Terrible traffic! More than 3 hrs -Had to wait 30 min for shuttle -At airport they said flight was via American, other terminal. My paper from Kayak says Air Alaska -Terminal for flight uses separate bldg so shuttles to terminal , more time needed."
Cons: "It was nice. And boarding was good too."
Pros: "The boarding process was quick and efficient."
Cons: "This plane did not feature TV at your seat. Only the overhead TV"
Pros: "The planes were on time. On our way down to Cozumel. The pilot let me 4-year-old son see the cockpit. Which was AWESOME, they were great As well as the flight crew on the way down. The trip down was terrific, If AA had this level of service all the time I would fly with them all the time."
Cons: "The trip home was more of what i expected from AA. The check-in process was slow and i was overcharged for my bike, On the way down it was $25 the same price as previous AA flights, On other airlines, it also just counts as a piece of luggage. On the way home i was charged $150 oversized luggage, yet it was <50 lbs and within the size limits. The flight crew was not overall friendly. Very business like and not warm at all. If they were a restaurant i would not be returning. The locks on my bike case were both broken off. the case was not locked. Nor was this done by TSA as they would have left a note as they have previously done."
Pros: "We barely made our connecting flight."
Cons: "Flight delayed nearly an hour due to crew not showing up on time. Crew blocked aisle as passengers were boarding. Crew did not assist people who needed to make connecting flights by keeping other passengers from blocking the aisle after landing.. Airline did not seem to care about all the chaos caused by being so late."
Pros: "Great entertainment options, crew was great. Overall great flight."
Cons: "Boarding could have been faster."
Pros: "777-300 - Good room in main cabin extra. Good entertainment choices. On time departure."
Cons: "Breakfast is terrible - too much sugar!"
Cons: "The AA station in Madison (MSN) is notoriously SLOW in downloading bags from the plane and getting them to the baggage claim. So far this flight ot is about 30 minutes from when the plane pulled into the gate and still no bags yet."
Cons: "Flight into DFW was delayed over an hour and ended up missing connection from DFW to SMF by less than 10 minutes because connecting flight left the gate early! We had 5 people in our group, including 3 children under the age of 10. Instead of taking off on time or just a couple minutes late (and oh by the way, the flight to SMF was scheduled to land early because of favorable winds) the flight left the gate early while we were sprinting from gate C31 to A17, missing the door closing by minutes and stranding our party for a three hour wait for an aircraft that went to SFO instead (75 miles away from Sacramento). As the coup de gras, our luggage didn't make it on the plane to SFO so now it's sitting in Sacramento awaiting delivery. I know there were a lot of upset people with the weather delays yesterday, but a bit of foresight or accommodation by American or a particularly savvy gate agent could have prevented the 5 of us from being among them."
Pros: "All was good ..."
Cons: "The dinner alternatives were not available for everyone ... probably because we were sitting close to the last row of seats. That is not acceptable because everyone is paying the same regardless were you are seated."
Pros: "Take off and landing was incredibly smooth, along with the 8 hour flight from NYC to Rome, Italy. Perhaps the best flight I've ever had."
Cons: "The food wasn't all that good but I didn't have high expectations."
Cons: "I believe the flight was delayed due to weather. This resulted In my seat being given away on my connecting flight."
Pros: "The flight arrived early which was nice. But that's the only good thing about this flight."
Cons: "From checking my bag to leaving the plane in Dallas, I felt like AA employees thought passengers were just in the way. It was almost as if the flight attendants were traveling to Dallas and they happened to have to take care of passengers along the way. There were very few smiles, hellos, or how can I help you. It was almost always and grunt and what do you want? The personal device entertainment was very buggy. the movie I tried to watch kept skipping, like on old scratched CD."
Cons: "A guy passed out prior to boarding, then they put him on the flight. We push back from the gate and start the engines and the guy passes out again. Now we are delayed 35 minutes. Why did they put someone one the flight that was clearly sick before he ever boarded then you make everyone miss their connection in Dallas. We got to the gate for our connecting flight 9 minutes before the pushed back from the ramp and they would not let us on??? WTF poor customer service!! Fly southwest from now on!"
Pros: "Entertainment had many options with a few good and recent movies."
Cons: "I purchased Alaskan tickets, hoping for their legroom, baggage guarantees and excellent beer. Instead I got an American Air flight – one of their trusted partners. None of their deals carries over to AA. I guess I will pay closer attention next time."
Cons: "airbus A321 doesn't have power ports at seats...."
Pros: "A short flight, so quite comfortable"
Cons: "Plane from BDL was delayed which led do a missed connection in DCA. Rebooked on the 335 pm flight which is 3 hours later than my original arrival time. Very inconvenient for me as I had previous plans."
Cons: "Everything was just perfect .. on time , friendly faces, great attitudes, very helpful . The fight was wonderful ."
Cons: "Food was horrible. A lot of seats in economy do not work properly and power supplies for cell phones are broken in a few seats. The flight attendants had to assist passengers by manually pushing seats back to up right position. Overall, needs a little remodeling."
Pros: "Flight was on time."
Cons: "My luggage was lost!!! People were sympathetic but no apologies or compensation Also, we were forced to pay extra for our seats before we were able to print boarding passes. My husband and I were not able to sit together which was upsetting to me."
Pros: "Friendly and prompt service."
Pros: "The crew, how we left promptly and didn't take ages boarding."
Cons: "The seats, the lack of food options."
Cons: "Everyone excellent"
Cons: "Our flight was delayed 8 hours and we were given vouchers for a hotel stay which was nice; however, a supervisor named Lauri in Phoenix stated "it was my dog, my problem" after my request for AA to reimburse me for a $50 pet fee at the hotel. What a nice thing to say to someone who paid $125 one-way to stick a dog under a seat."
Pros: "Left on time arrived on time."
Cons: "We went to the gate early and it was printed on our boarding passes. We left to get some food and came back and tried to board. The gate agent was incredibly rude and sarcastic about telling us that the gate had been changed. They also tried to sell us 3 upgrades when we were trying to get our boarding passes."
Pros: "Service was outstanding, stewardess was funny, plane was very clean. I will switch from Southwest! Good job!"
Pros: "Nothing at all."
Cons: "Sat for 45 minutes on the runway in 100- degree heat. Death."