Find Cheap Flights from Shanghai Pu Dong to Kuala Lumpur Intl (PVG - KUL)

Crew service

No Audio or Video Entertainment.

I was able to travel from one place to another.

1. I received one email from AirAsia giving me a confirmation number to my flight. Little did I know that I was supposed to receive a second email with booking number. Therefore, when I got to the Pudong airport, I just didn't have a ticket. I was passed from one person to another without explanation what was going on. Then the person who finally helped me was incredibly rude and even told me to "not say anything" to him when I voiced my complaint. I wasn't allowed to pay by card only cash. 2. The flight was delayed by over an hour and I wasn't allowed to use the toilet for over an hour. 3. The crew were unfriendly and unprofessional. We were waiting to take off for so long I had finished all my water and when they finally came around to give us water, IN THE MIDDLE OF GIVING ME MY WATER the steward decided to chat with another stewardess for a minute. That was the last straw. It was the worst possible flight on top of it being red eye. SO incredibly unprofessional. It's like they purposefully want you to feel bad for choosing a budget airline. And it's not even that budget. I am never going to fly with this airline again.

I liked the A300 used is was in very nice condition and the leg room was reasonable. The cabin crew was above average. The pilots were smooth on take off and landing.

The departure gate announcements in English were hard to understand. The landing jetway was used to disembark, but then we had to use stairs to the tarmac and board a bus to get from the domestic terminal (we were an international flight) to the international terminal. Because of this many passengers, especially the elderly, were unprepared for this situation and their carry on luggage.

No baggage charge.

The staff were very courteous right from the Checking-in point.

The cabin crew was not taking that much care and as the ground staff. No snacks or drinks are served till upto 4 hour of the flight commencement. Food was served just two hours before landing in Hongkong. My order for meals was AVML. Bengaluru is a good place to pick up good, nutritious, and tasty Vegetarian food. But what was offerred was absolutely mediocre. Leg space was barest minimum and not comfortable for a person with normal legs and height.

There was good variety of food.

There is nothing I liked but the service was OK

late taking off

Staff are courteous

Departure was delayed an hour

Smooth flight.

Need more leg room.

Nothing

I don't know because j never made the flight. I got a completely different time of the flight than what the time really was which caused me to missed the flight. On top of that I was treated rudely whenever I called to get another flight and I was unable to be helped. Additionally I never got a a refund. I am in the military and was out of 1400 moving costs on a flight that wasn't worth it. Never using again

staff quite friendly and helpful

the seat can not be adjusted, worst one I've seen all these years.

It got me there.

Vintage plane.

Tempting fare for a long haul flight. Luckily they had new air craft 787 on this sector.

Bad food.

One leg of the flight was a dreamliner.

Food was the worst I have had in memory. Crew are also the worst I have experienced in memory.

On time, smooth flight

seats seem "cheap" plastic. They crackle as you move in them and don't seem to be a very high quality.

Could not check baggage through to Hue.

Cathay staff were great.

Airplane food - it is what it is.

I flew business class, and the seats were about the worst business class seats I've experienced in recent years. They did not fold down to horizontal for sleeping.

Very attentive to handicapped passengers. Which is me. Yhe flight is short yet they served a light lunch we seemed like a waste to. I had a coke. The plane was clean I love the hostess uniforms. Beautiful and very feminine. Refreshing in today's world

For a short hop I have nothing to suggest. Perfect

Ground and air staff were pleasant and helpful

Looked like the seat cushion covers -seat, back, and headrest- hadn't been washed in a very long time. Dirty dark stains on all of them.

Liked the smooth flight

Took too long at check in

Great service both on the ground and in the air. The staff was very nice and made sure everything for me was perfect.

NOTHING!

A HORRIBLE EXPERIENCE WITH FLIGHT NETWORK. I WILL NEVER EVER AGAIN BOOK MY TICKETS ON KAYAK.COM DESPITE MAKING AN ONLINE BOOKING THE PREVIOUS DAY AND RECEIVING BY EMAIL A FLIGHT CONFIRMATION BOOKING REFERENCE NUMBER, 6 HOURS INTO THE DEPARTURE, FLIGHT NETWORK TELLS ME THAT THE BOOKING IS CANCELLED AS THE AIRLINE COULD NOT CONFIRM THE BOOKING ! BEWARE, AS OUTSOURCING TRAVEL AGENTS ARE PLAYING GAMES !! VERY UNRELIABLE !

The special meal requested was good.

Crew was helpful.

They changed gate at last minute

On time, lunch served, no problems.

No entertainment, but a very short flight, one hour, who cares?

Did not have food so can't commen. This airline reminds me of Cathay pacific I really liked it. I have down Vietnam airlines several times Good English and on time. They know how to deal with people in wheelchair. I will fly every time I can