Daily cleaning, installation of cabin HEPA filters on flights from Texas to Douala
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Scores according to KAYAK customer reviews
Pros: "Great service! Very safe flight!"
Cons: "Warmer food, maybe... but safety was great."
Pros: "The food"
Cons: "My seat wasn't working properly and wasn't comfortable."
Pros: "Cabin cree was helpful"
Cons: "Boarding need to be in order with back boarded first followed by front. Painful boarding at Houston and Istanbul both."
Pros: "Turkish continues to go above-and-beyond to provide all of its passengers with a quality experience. Meals were actually good (I opt for the Vegetarian offering) and Economy seats are perfectly fine."
Cons: "Both ground staff and inflight crews border on rude, but I choose to believe it's a cultural thing and not a corporate or personal failing. Really, it's a coldness more than anything. No warmth or empathy. Planes are showing their age, particularly in the seat monitors. Screens have dead zones with inoperative icons. Also, quite a few seats were literally falling apart. But, when you fly to more countries than any other airline, some wear-and-tear is to be expected."
Pros: "Probably best economy class service and amenities and timings."
Cons: "They dont give water when u ask for it, everything else was good"
Pros: "On time"
Cons: "Seats are not very comfortable. Narrow and hard."
Cons: "I sent my old grandparents trusted them to take care of them but they were treated very badly and had a horrible trip"
Pros: "Food, service, movie selection, wine selection, seats in business class."
Cons: "Unimpressive selection of scotch when compared to competitors."
Pros: "Service, professionalism"
Cons: "Food is good but very bland."
Pros: "The friendly people and the ease of flying alone so far away."
Cons: "Narrow space between seats"
Pros: "Food and entertainment was great"
Cons: "space little cramped but maybe same with other airlines in economy."
Pros: "Everything went perfect."
Pros: "Service over all"
Cons: "Turkish Airlines sells you a long layover business class ticket but then cannot deliver the promised hotel as American passport holders cannot leave the airport So enjoy your 22 hour layover in the gate area This is fraud This change in visa for USA passport holders was known for weeks but they chose not to let customers know when booking the tickets Kayak You should take this up with Turkish Airlines as this is blatantly false advertising and you are supporting this fraud on your site by not highlighting the restrictions"
Cons: "Alaways delays"
Pros: "I was very impressed that I am already looking to travel again with the airline on my next travel!"
Cons: "all of it"
Pros: "Flight left on time. Crew was friendly and was multilingual. Entertainment on our personal monitors was good."
Cons: "Overall it was a good flight but since I was not familiar Turkish Air, there were some glitches. Although I'm not wheelchair bound, I have great difficulty walking distances with fear of falling. I was never offered some assistance by the Houston airport or the airline at this point. The seating on the plane is difficult to maneuver for a disabled person. The flight was OK except for cramped spaces. The flight left on time and that was good considering Houston had just gone through the hurricane."
Cons: "The country"
Pros: "The food, when you get what you ask for, isn't bad"
Cons: "Rude attendants, running out of food frequently, not getting options, intermittently working entertainment with poor choices."
Pros: "Very uncomfortable seat. Very narrow walk way to lavatory."
Cons: "After ordering Asian vegetarian meal, I got pasta. That was disappointing"
Pros: "Ground & air crew was very nice on all steps."
Pros: "They went above and beyond to ensure comfort"
Pros: "I like the food in the air craft it was good, but the crew seemed not wanting to speak inglish The are more willing to serve turkish speakers, They were not even able to solve seat problem. that I and my next seat guy decided to solve the issue by offering our seats to them so that they can sit together, the crew spoke poor english and we were held up by that seat problem, ask that crew member they will tell you what happend, After we gave up our saets to random girls who were also angry about turkish airline, we were able to take off for nairobi And yes the coffee store by the cafe nero and nearly all business refused to give us a wifi And turkish airport offers wifi to only those who have a turkish phone number that is so very low Shame on turkish airline for treating us the give us a free rides we are their bussiness and we will make sure that we stop giving our bussness It looks like they took their customers for granted and we will just tollered it but I will not and many people whom I know will not It is simply desaster... 0% service from the time you come to the airport untill boading time I had to ask about 5 deffrent men to tell me if where I was terminal. One but none of them know what i was saying And at the time my flight was sopposed leave 7:50 so I was freaking out And no one helping at that crtical moment I finaly got the delay flight info after running somany times up and down the road"
Pros: "Everything was good"
Pros: "That I heard great things about Turkish Airlines"
Cons: "Staff at the gate and on the plane were rude. At the gate, I asked if there was an isle seat or an emergency row seat available (because I have long legs and long feet) and he said he would check and see. Well, he failed to inform me if any of the seats were available, so I sat in a window seat to Istanbul and a middle seat to Venice. I had to pay $160 for an extra bag to Venice. I asked if the airline allowed military members to check a third bag for free, I was laughed at, and told that US military members get charged more because we're not in the Turkish military. So as you can see, this trip started off horribly. My flight attendant seemed like she was having a horrible day because her attitude and customer service was bad."
Pros: "The food on board was better than average."
Cons: "The whole operation was shabbily done. Because of a Turkish airlines' flight delay, we wouldn't be able to make our connecting flight to Venice from Istanbul. So the agents booked me and my traveling companions on DIFFERENT flights the next day, long after we had paid to be getting to Venice. It took a long time and a lot of work on my part to get our tickets corrected to all be on the same flight, and the whole thing was very unprofessional. The lower price for Turkish airlines is not worth it when you have to spend an entire day of your vacation sitting in the Turkish Airlines airport hotel because Turkish Airlines can't properly get you to your destination on time."
Pros: "The crew was very nice. The entertainment quite rich."
Cons: "Since the flight was very crowded, they didn't let me bring in the cabin my garment bag, I had to stuff it in the suitcase."
Pros: "All service, atention, food,"
Pros: "The seats not very comfortable. The staf not friendly at all."
Cons: "Too long"
Cons: "We end up spending almost 1,200 use extra to reach Washington and return to Yaounde."
Pros: "Good chow, decent beer, and stewardesses that can walk straight down the aisle!"
Pros: "From extra free bag, to all the little things they give you to make you feel much more comfortable, to the scrumptious meals and constant attendants attentiveness to passengers needs. Loved everything!!! Especially the way we can follow our route on the screens."
Cons: "Nothing at all"
Cons: "Flight attendant didn't instruct the passenger infront of me that during having food he have to upright his seat"
Pros: "Flight attendant cared a lot about the older lady sitting next to me, was grateful when I helped her. Food was excellent, screen size and selection of viewing material was very good. We were on time and the little comfort bag was very good, lip balm!"
Cons: "Nothing that I didn't really like, the price was good and the service excellent."
Cons: "Flight was very late departing, despite arriving on time. No excuse other than simply inefficiency. No drinks offered, during 45 min flight. No headphones given for entertainment."
Pros: "The service was excellent. We actually got upgraded because my wife had status on United which was AWESOME."
Cons: "The interior of the planes seem a little outdated. The seats were cloth and had a slightly strange smell to them."
Pros: "Great price, service, food"
Cons: "they just skipped me once to offer me a drink, but they were very nice when I requested it"
Cons: "Flight from Houston to Istanbul got delayed; Turkish Airlines representative confirmed that flight will catch up on time and I can reach my connecting flight on time, however changed my ticket for the connecting flight so I would leave Istanbul next day - without informing me about the change.Once I realized changed "date/time" in the ticket (VS what I booked) and complained about it, all Turkish Airline representatives were acting line they don't understand English...this is unacceptable. I ended up spending the night in the Airport."
Pros: "Food was ok."
Cons: "I was so cramped and I'm only 6'. My back has hurt for days after that flight."
Pros: "Overall everything was good, I liked the entertainment and food the best."
Cons: "I had no issues."
Cons: "Less announcements about masks we get it We don’t need instructions on hand washing Drink service needed"
Pros: "Competent crew"
Cons: "Too many people, especially children running up and down aisles during flight. Not adhering to COVID guidance. None of the crew addressed this ☹️"
Pros: "The boarding was fast quick and the staff was very friendly."
Cons: "The bathrooms were very dirty and there was not enough food and drink supplies."
Cons: "They lost my bags. Unacceptable"
Cons: "Communicating take off time!!! It changed multiple times by one three hours and ended up flying the next day!"
Pros: "Very professional crew. Nice equipment. Very pleased."
Pros: "The crew on both legs of our trip were nice and accommodating."
Pros: "Good movie selection"
Cons: "Always late to depart. Seating was cramped and uncomfortable"
Cons: "I checked in last night for my flight and get to the airport early to check my bag but My seat Was given away because they said I did not check in, even though I went through security WITH MY BOARDING PASS. Then they Assign me a new seat and when I got on the flight, someone was in my seat"
Pros: "I liked that is was a short flight"
Cons: "Plan was old. Seats not comfortable. Plane not clean. Flight attendants not attentive. A lady stored her carry-on on the floor in front of her and she was in the emergency row! Attendant walked by before takeoff and said nothing! Really?!"
Pros: "Just the crew was super sweet and amazing. Everything else sucks. My seat won't recline and the flights get delayed all the time. Worst was the state LaGuardia is in right now."
Cons: "More on time performance would be great from Delta. Seats that actually recline and not get stuck. Screens in all the seats to enjoy entertainment."
Pros: "The flight crew was friendly and communicated well. They also had a friendly attitude."
Cons: "A 1 hour wait for wheelchair assistance in Houston and then a 30 minute delay for wheelchair people to take my mom to baggage claim. Then the wheelchair attendant kept complaining she wouldn't receive a good tip to take us to the Lyft pickup area."
Cons: "The flight had over six hours in combined delays!!!"
Pros: "New plane, video in every seat"
Cons: "Organizing boarding better. Confusion in rules."
Pros: "The A/C worked, that's about all"
Cons: "Old plane, no entertainment in head rests, had to use iPad not the same movies to choose from. Seats were so uncomfortable."
Cons: "The sits are uncomfortable"
Pros: "Everyone was very courteous, the plane took off on schedule and arrived at our destination early. Also got a complimentary upgrade to Comfort Plus."
Cons: "Ticket price was a bit much, the seats and aisle inside the plane are only made for skinny people. Aisle was barely longer across than my foot, and the guy next to me was a bit bigger than average, leaving me to have to scrunch in my seat the whole flight. Lots of elbows, butts and hips knocking into my shoulders as people boarded."
Pros: "The staff & crew were friendly. I liked having access to free entertainment. I liked being able to see the tracking of my checked bag (notifications)."
Pros: "We landed"
Cons: "They need to raise the temp on these planes. Give free blankets or put a warning on the boarding pass saying that you will freeze."
Pros: "The crew were fantastic and tried their best the delay."
Cons: "Delayed flight. 2 hours delay. Had to rebook a connecting flight and hence was very tight to board the next flight"
Pros: "The flight was probably only half booked, the crew was awesome, very attentive and accommodating. Legroom at seat 13A was plenty. Also the fact that messaging is free is convenient."
Cons: "No food to purchase. The flight was over dinner time. Boarding - the ground staff’s announcements weren’t very intelligible."
Pros: "I liked the flight attendant in first class. Unfortunately I was not in first class"
Cons: "I did not like the attitude of the obese old man (I, too, am an obese old woman) as I saw it toward some of my cabin mates."
Pros: "They offered some snacks"
Cons: "I didn’t like the fact that they had no backup pilots for the plane. We waited 12 hours!!!!!! For a flight"
Pros: "Great service!"
Cons: "Seats are hard to get comfortable in. Headrests are awkward"
Pros: "How they take off and land"
Cons: "The price versus other companies"
Pros: "I love Delta airline this is what airline I pefer to go with whenever I fly anywhere they are the way for me such happy ppl and so much help."
Cons: "On one of my flights the Wi-Fi was down so it killed my entertainment but the flight wasn't long so it wasn't so bad for me"
Cons: "Very uncomfortable flight. Seats are to close to each other"
Pros: "Flights were on time and friendly attendants!"
Pros: "Service, arrangement, duration, convenience , organized flight."
Cons: "I like everything about it. Thank you."
Pros: "Food was best in a long time. Steak salad was excellent, as was the little chocolate mousse."
Pros: "The interior of this Boing 757-200 was New with a great entertainment system in the seat backs in economy, and the crew was free endlessly and attentive."
Cons: "The APU was inoperative, so the flight departure was delayed 40 minutes awaiting a ground start unit to get the engines going. It took,me some time to convince my fellow passengers that the loss of the APU was not a safety-of-flight issue. Also, a humongous passenger waddled down to our row and wedged herself into the window seat just before the doors closed. She immediately wanted to raise the seat divider, claiming that it was uncomfortable. The middle seat passenger insisted that she wanted to have it down, correctly pointing out that she had paid for a whole space. Despite the seat divider, the obese person's body oozed over and below into the middle seat during the flight, cramming the middle passenger. These folks Need to buy a second seat..."
Cons: "The hard landing did not inspire confidence."
Pros: "the crew was nice"
Cons: "I would never fly Delta again! What you have done to the leg room, seating reminds of living in a third world country!"
Pros: "Whereas our flight out from Raleigh to JFK where everything that could possibly go wrong did(late crew, boarding computer problem, mechanical issues with the plane, gate problems, missed connection) this last leg of our trip back was flawless. Everything was on time, and the crew was friendly and attentive. We had exit row seats so the leg room for this 90 minute flight was great compared to our first part (London-Atlanta)"
Cons: "Flight was delayed over an hour resulting missing connecting flight"
Cons: "Delta costumer service was terrible. Cancelled my trip twice. They lied to us saying that they were going to give vouchers for hotel, that we were going to be automatically booked for next flight and that our bags would arrive with our flight. Waited 7hs to talk to an agent in the airport. 24h wait in Atlanta had to sleep in airport. They wanted me to wait three days in atlanta. They forced me to check a carry on because they didn't have room in the plane. They told me my bag would arrive with my flight. It never did. I still dont have by only bag. Unbelievable."
Pros: "gate personnel delivered bad news routinely"
Cons: "contingency planning was zero to get flight crews to next flight..."
Pros: "Boarding time and schedules were as expected or faster and good attention from the flight crew."
Cons: "Breakfast was mediocre for First Class."
Pros: "Gate agent arranged flight via Salt Lake City and also gave me $15 lunch coupon for my troubles. She was awesome!"
Cons: "Dealing with West Jet to refund a mistake on the ticket purchase."
Pros: "Ease in finding another connecting flight get to Miami when our connection was delayed."
Cons: "Time between connection should be 2+ hours"
Pros: "Plane was on time, flight attendants were very pleasant. The plane was very nice and clean. Kudos to Delta"
Cons: "Everything was great."
Pros: "Flight was on time"
Cons: "I don't get it.. why airlines have no pride? Tickets are expensive! Fuel is lately cheap.. a Don't get it.. why do they keep crying and act like poor helpless companies? You are connecting 2 major cities in the US... can you please have some pride and offer a Nice airplane and not a crappy old one? Can you have some service going beyond just a soda? It doesn't make sense! When you fly in Europe with any major airline company (not low cost..), no matter how long or short the flight is, minimum you get a sandwich and abundance of drinks.. not with Delta (or any other american airline company).. pontless. We always get treated like cattle.. but they like keeping the prices of tickets expensive, don't they???"
Pros: "The plane departed on time with no delay."
Cons: "They had two JFK-bound flights leaving from the adjacent gates at the exact same time. So your "10:30 a.m. to JFK" could have been either gate 35 or 36, and the doors were so close that the people were in one big, undifferentiated mass...rather than two separate boarding areas or lines. That may have been a problem of the Reykjavik airport rather than the airline."
Pros: "Rebooked to Atlanta because of a delay."
Cons: "Delta notifications and Kayak notifications were giving me conflicting information, however once I arrived at the Houston airport a Delta representative clarified my issues."
Pros: "Quick hop from Cincinnati to DC - efficient, nice flight."
Pros: "When we were landing!!!!"
Cons: "To crowded, seats to to!!! close need personal space not everyone baths!!##!!"
Pros: "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"
Cons: "I not get to go my flight, I couldn't get reimbursement"
Cons: "I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive."
Pros: "The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again"
Cons: "I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks."
Pros: "It was very comfortable and pleasant."
Cons: "Could be a little better the service, the dinner was late"
Pros: "The entertainment options were great."
Cons: "Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat."
Pros: "Excellent service"
Cons: "There was no entertainment available."
Cons: "There was no entertainment and the food could be better"
Pros: "The cue lines per zone are a brilliant idea!"
Cons: "An explanation to passengers as to why there was a backup between the gate and the plane."
Cons: "Lost my luggage."
Pros: "The crew was friendly and always came around with water."
Cons: "The “vegetarian” option was tuna which isn’t vegetarian and there was no vegetarian snack. With the hundreds of dietary and religious food restrictions you would think having a vegetarian option would be much more attainable.. They also didn’t make an announcement about our flight being late."
Pros: "Nice staff. Flight on time."
Cons: "Bus to plane. Long walk to terminal upon arrival. Long Liong customs line?!!??"
Pros: "The airplane"
Cons: "Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!"
Cons: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."
Cons: "My entertainment device did not work the entire flight."
Pros: "The flight crew on the flight was amazing. Went beyond basic needs and requirements."
Pros: "The crew"
Cons: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."
Cons: "shuttle from terminal to plane takes a long time. Flight left late"
Pros: "Crew was nice movie selection was good."
Cons: "Plane was late which caused a 5 hour layover in Paris CDG. Food not very good. Entertainment system clumsy to operate."
Cons: "I didn't get to board, ended up spending $2,400.00 over and above the $980.00 that I spent booking the initial ticket. I was not informed when I booked the ticket that when you transit through 2 schengen countries, you need a transit document. I was informed about it at then airport. Not only did I miss my flight, I had to book for the next day at a outrageous price. SUPER BAD CUSTOMER SERVICE...BOTH KAYAK and PRICELINE. Will never recommend you guys to anyone."
Pros: "I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good"
Cons: "I didn't really use the in flight entertainment - the usual movies, tv etc"
Cons: "10 minutes late to the airport....... No help, no refund, no nothing. Never using you again"
Pros: "Liked the transfer"
Cons: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."
Pros: "25 min ahead schedule!!!"
Cons: "Cabin space, too narrow rows."
Cons: "Told us to get in line for boarding and review our tickets and then made us stand there for 75 minutes before boarding."
Pros: "1. Entertainment - Decent movie selection. I wished the angle of the screen in economy could be adjustable as well. Turkish Air does it better. Once the seat ahead of me reclines I dont have too much hope of saving my eyes from the awkward angles."
Cons: "1. Boarding - Learn from maybe Turkish Air who allocate people zones based on where you are seated in the plane. People seated all the way in the back should be allowed to board first and fill the plane back to front. Makes it less likely for you stand around waiting for people as well people all the way in the back making contact with every possible human already seated in the aisles. 2. Comfort - Window seats are too hot, middle aisle seats are too cold 3. Thankfully they do have halal offering. Now if they will even let me choose that I am allergic to seafood. Glad for the chicken. Nothing to boast about."
Pros: ". Budget airline with no legroom or extras"
Cons: "See above. Nothing specific to like."
Cons: "Security services at Manchester airport...too long and not friendly at all"
Cons: "It is very difficult to get around CDG airport with a disabled person. There is no shuttle. By the time we got to check in, we were ten minutes late. They would not check us in, and we paid over $700 to change tickets to the next flight. When I complained, I was told to stop being rude or I would get no ticket at all. My mother is 94 years old and we did the best we could given the circumstance."
Cons: "Canceled flight—absolutely no notification. Convoluted rebooking in whcuhbhey lies to us about what flights we were actually on. Spent a couple hours at Delta rebooking our trip. Lost prepaid night at hotel and dinner eaecatuon plus day of vacation."
Cons: "Waited a while before take off."
Cons: "at no point when buying my ticket did the site say zero bags were included. In fact, when purchasing it said that information about baggage was not available.Shocked to have to pay 50 dollars for one bag. I am member of Flying Blue. One bag has always been included in the price of a ticket flying transatlantic."
Pros: "It was ok fligh"
Cons: "Food was not so good"
Pros: "Plus seat was good. On board crew was nice."
Cons: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."
Pros: "I would like to come on time each trip because I got two late time before with airfrance"
Pros: "Charmingly nice crew and involving captain"
Cons: "the delay of the flight, the drinks we had to pay in the lounge, some poeple got a 25$ compensation coupon and we didn’t. The connecting time was about 1 hour and the luggage was not put on the plane to beirut"
Pros: "Staff was nice"
Cons: "MD planes are old and not very comfortable."
Pros: "Short & easy flight"
Cons: "All ok"
Pros: "Pretty decent"
Cons: "Not much"
Cons: "Air France lost my luggage and they can't find it in the computer system."
Pros: "Arrived on time"
Cons: "Cattle car accommodations"
Pros: "Great crew"
Cons: "Food could be a bit better. White bread is unhealthy."
Pros: "Crew was great."
Cons: "Food could be a bit better. White bread is unhealthy."
Pros: "Staff was responsive, effective and pleasant; Nice selection of digestifs too. Food was decent and, in airline level, even good."
Cons: "The audio system is outdated with unreliable touch-screen that makes it frustrating to navigate."
Pros: "The Crew was the only thing that stuck out. Associates had Way more patience than i."
Cons: "Late takeoff, priority seating happens same time as general boarding, two pieces of lost luggage"
Pros: "Párizs Budapest kb 1 óra késés műszaki hiba miatt. egyébként minden rendbe volt."
Pros: "World class"
Cons: "The video on safety did not work"
Pros: "I did not get my luggage in Munich"
Pros: "The entire trip, other than the delay in Dallas was easy & uneventful. There was enough time between flights to allow going through transport & security to the next gate. Food & service was great! Awesome teams on Lufthansa!"
Cons: "Nothing, really. The ticket prices were great for travel from southern United States to Central Europe!"
Cons: "Give snacks"
Cons: "Attendant had a chip on his shoulder"
Cons: "More pretzels."
Cons: "The uNited app could not stream video well. The connection was too slow. Too much buffering."
Pros: "On time!"
Pros: "Everything went very smoothly"
Pros: "courtesy an comfort."
Pros: "Nice and early, fewer people so overall better experience"
Pros: "Emailing me with updates"
Pros: "Not a long wait the boarding was fast and easy."
Cons: "Plane could have been cleaner. The tray you pull out to sit your drink on was dirty"
Pros: "Great follow up with texts messages on any delays."
Pros: "It's great, but with better food it can be exelent"
Pros: "That 787 experience..."
Cons: "Cant turn it off. Want to sleep"
Cons: "The was delayed three times without explanation."
Pros: "No issues"
Cons: "Delays all day"
Pros: "Slept so can't complain."
Cons: "I was between two heavy set people and could barely move."
Pros: "Nice comfortable seating."
Cons: "Liked everything"
Pros: "I paid to DIRECT TV..... 3 sets of earplugs did not work. No one offered as to how I get my money back. The connection perhaps was not good. However no one tried to help"
Pros: "Everything was great travel was a brezs"
Pros: "They were very accommodating, absolutely nothing to complain about."
Pros: "I like the fact that the pilot was being safe because of weather!"
Cons: "Waiting and figuring out what are plans with United to get us to Dulles Airport!"
Pros: "With our mechanical problem delay... our great pilot made up lost time in route... we landed within minutes of scheduled time."
Cons: "There was a mechanical problem with the overhead bins. We were supposed to leave at 19:35. We pushed back at 20:13."
Cons: "Packed in like sardines. This is not comfortable."
Pros: "The staff was pleasant"
Cons: "We were delayed several times and deboarding came with a delay. Missed work and missed school."
Pros: "Convenience. And smooth travel"
Cons: "Delay of over 3 hrs!!"
Cons: "TSA agaent at New Orlleans airport was very RUDE"
Pros: "Everyone was very friendly"
Pros: "Was nice"
Pros: "BS deal"
Cons: "Too much Delays"
Pros: "Professional service and on time departure"
Pros: "Using Kayak was so convenient. They were great in keeping me informed of schedule & gate changes."
Pros: "Loved ability to watch movies on iPad and phone for free"
Cons: "Complimentary nuts..."
Pros: "Friendly steward, boarding staff very good , no delay"
Pros: "Excellent service."
Pros: "Service and price"
Pros: "Everything was good ."
Cons: "No breaks or offer,to buy like bacon n eggs or sasage"
Pros: "Everything else was fine"
Cons: "Not a lot of smiles"
Pros: "no remarks. everything fine for a short flight"
Pros: "Punctuality and professionalisms were at the best"
Cons: "All ok"
Pros: "The crew wasn’t very friendly and there’s very little legroom."
Cons: "This airline is borderline budget airline even in business class."
Pros: "All seats were very comfortable and spots where I can view everything and crew were awesome."
Cons: "Local travelers should be offered even water."
Pros: "Great crew n comfort."
Cons: "Plane left without me. My record indicated 9am departure, but at 845 when I landed (late). The attendant confirmed that I had missed the plane."
Pros: "Crew was okay."
Cons: "That your airline commit to schedules."
Pros: "On board service and entertainment. The plane itself was clean and comfortable."
Cons: "The check in process was slow and inefficient. One of our bags was routed on another flight (we’re still waiting for it). Ridiculous amount charged for chech in luggage for an international flight!"
Pros: "The crew was amazing. Brand new airplane and service was excellent. Bathrooms were kept clean."
Pros: "The personnel AFTER passport control was wonderful, both airport and United. Passport control workers failed to recognize or help move us through to be able to board in time while they allowed other passengers to go ahead who had same departure. Plane waited 30 mins past take off for us."
Cons: "Brussels airport staff at pass control needed to acknowledge departure concerns to prevent plane delay of takeoff. Many passengers missed their connection in Chicago because of our delay boarding due to pass control wait and lack of help."
Pros: "All was planned, no surprises, on time and no hassles"
Cons: "Keep it as it is. No need to fix what is not broken. Just reduce the very expensive prices that Brussels Airlines charge for its economy class tickets"
Pros: "flight was awesome"
Cons: "the only thing i dislike about etihad airlines is they didn’t provide me accommodation for 19 hours long stay over ..! even i met one of the lay incharge of etihad she told me that it’s your problem you have to look out for ...she didn’t help me at all"
Pros: "The crew was very cool"
Cons: "The food was ok"
Pros: "The flight itself was smooth and the crew kept passengers well informed. Beyond that, not much to report it serviced as a mode of transportation but not an experience."
Cons: "The seats were super cramped, hardly any leg room or elbow room which made it quite difficult to get comfortable for any length of time. The food was unpleasant. The flight attendants seemed very green."
Cons: "25 min late too much announcements during night flight, especially about duty free items and prices..."
Pros: "On our longer flight, we were thrilled- nice crew, delicious food, spacious, great pilot, and enjoyable entertainment experience. However, on our shorter flight from Brussels to telaviv, not only was the crew completely inattentive, but they were intentive to some very disturbing things including children who were pulling the hair of other customers and jumping up-and-down in the aisles of the airplane. There was no available entertainment whatsoever. In addition the food was extremely expensive and not particularly tasty. The plane was uncomfortable and smelled atrocious. These 2 vastly different experiences almost made me feel like I was taking 2 different airlines. Please keep consistency."
Cons: "I didn't like the inconsistency of the 2 different planes that I was on. If you are going to have entertainment you should have some form of it on all of your airplanes. The idea that food that you need to buy is so expensive is absurd. I was really blown away by how badly the plane smelled. It was almost as if I was in a bathroom. And on top of that I really felt very unsafe with children jumping up-and-down kicking people pulling their hair etc. While it isn't the job of the flight attendants to be parents, they certainly need to be aware of safety concerns for the rest of the passengers."
Cons: "Custums on JFK was not utilized to check a full plane with tourists. ESTA finger prints took more than 2 hours."
Cons: "Ofrecen un snack como parte del vuelo y no dan nada."
Pros: "I missed it"
Cons: "I missed it"
Pros: "Email and text kept me updated"
Cons: "Flight delays"
Pros: "We loved the movie."
Pros: "Fair amount on the seating room. Polite staff helpful, on time. good value for money"
Cons: "Plane seem a bit old lights would flicker randomly."
Pros: "On time"
Cons: "Small aircraft. Not enough space. I was asked to check in my hand luggage. Austrian airlines should change the aircraft they use for this route"
Pros: "Lots of empty seats so more room"
Cons: "Had to pay for tea/coffee. Was free on way over so don’t understand this"
Pros: "It actually tasted great!"
Cons: "Movie selection was weak."
Cons: "They change my flight, and I had no kosher food in the other one"
Cons: "Sardine tin bus transfers from hell."
Cons: "I travel often with Brussels Airlines and often run out of movies I want to watch during my trips. Air France has a selection of movies that is 2-3 times the number of movies offered by Brussels."
Pros: "Crew was very pleasant and friendly. Departure and arrival was on time."
Cons: "Very narrow and uncomfortable seats."
Cons: "No service - not even a glass of water!"
Cons: "Very uncomfortable, no refreshments. Everyone on the flight was suprised to find that food and drink cost money. The entire flight, the crew was selling something and you could not pass in aisle or even use toilet for half the fight. No entertainmrnt on a flight of 4.5 hrs and this was not supposed to be a low cost flight."
Pros: "Not much"
Cons: "Departing out of Brussels International Airport, the security line to LEAVE the country was 3+ hours long. Not sure what the logistical problem was, but it was a poorly handled experience. They also said it was a daily occurrence."
Cons: "My luggage was lost and still haven't received it. Very disappointed in the service."
Cons: "Complete desinfprmation. No announcements and lack of support stuff. Worst airline experience ever"
Cons: "The gates were way too far apart. Had to run all across the huge airport and go through too many security lines."
Pros: "Check -in - very friendly staff Airport in Brussels was easy for making connection"
Cons: "The food was at extra cost - and pretty expensive. Not even water was offered free of charge. Was surprised that the food was on sale - nothing was said about it in advance."
Pros: "Nice crew"
Cons: "Horrible food if you opt for Halal. Imagine having to eat the same thing from start to end in an international flight. Major turbulence, got sick to the stomach when I got home. I have to admit my overall experience was very very poor."
Pros: "The service was very very professional"
Cons: "bad customer service. No reliable information about the flight. How someone who never took an airplane can know that you have to get a visa when going to canada. If your ticket says your last destination is us. And i did not even got a full refund for their stupid mistake. Lack of information. You guys should be more careless for your customers."
Cons: "There was a a man who I believe is the lead of the serving crew was very disrespectful and mean to passenger. I would never board an airplane when I see this man in the aircraft."
Cons: "They didn't board me. The airport closes. An I need avisa ti get out. No body mention that to me!!"
Cons: "Terrible food, very small and crowded aircraft."
Pros: "In-flight staff are professional and try to get on with things even in tricky situations."
Cons: "Inbound connection from Tokyo was late (1 hour) but this flight BRU-MAN was also 1 hour late, so got to the gate easily in time for boarding only to find my seat and boarding pass had been cancelled! Poor management of the situation - they don't check whether the connection is *actually* OK, just use the timetable. Poor real-time handling of the situation. This flight is sometimes subcontracted out to WDL who fly various other flights for SN throughout the day, and so any delay elsewhere in Europe can delay this flight. Baggage priority ignored for Star Gold. Missed train connection on arrival in UK. Due to the above problems. In-flight staff OK but ground crew seem disorganised."
Cons: "Required to pay even for a soft drink or juice."
Pros: "Great food and nice crew. They had good tv shows."
Cons: "I don't have anything to complain about."
Pros: "I eventually got home"
Cons: "I didn't get to sleep as I had to spend hours booking a new flight."
Pros: "I liked the leg room in economy but the chairs were very uncomfortable for sleeping. The staff was amazing and helpful and overall an enjoyable flight."
Pros: "Great crew."
Cons: "The seats were extremely uncomfortable. There could have been more (or better) movie options."
Airlines flying from Texas to Douala have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Texas to Douala
Masks required on board, masks provided on flights from Texas to Douala
Social distancing seating
Middle seats unavailable to book on flights from Texas to Douala
Testing for antibodies, testing for symptoms for flights from Texas to Douala
Waiving of change fees. Search flexible flights from Texas to Douala