Very good in business class but not so good in economy.
Long wait transit service wasn’t good also I couldn’t check in online never happened me before other websites
Horrible, by all accounts. Delays, lack of communication, just horrible.
I had the worst experience I’ve ever had with any type of airline,they destroyed my baby’s baby stroller,that cost more than 2000$,the seats in a 13 hour flight was broken,so I definitely not recommend that airline for other people
I recently flew with Saudi Arabian Airlines, and it was truly an outstanding experience from start to finish. The staff were exceptionally polite, professional, and attentive throughout the journey. Check-in was smooth and well-organized, and boarding was efficient and on time. The cabin was spotless and comfortable, with plenty of legroom and a calm, welcoming atmosphere. The in-flight service was top-notch — meals were delicious and offered with generous portions, and the crew made sure every passenger was well taken care of. I also appreciated the wide range of entertainment options, including movies, music, and TV shows in multiple languages. The flight was punctual, and the overall experience reflected the airline’s strong commitment to hospitality and passenger satisfaction. Without a doubt, I’d highly recommend Saudia to anyone traveling within the region or internationally. Their service quality easily matches — and often surpasses — many top global airlines. I’m looking forward to flying with them again! ⸻ Would you like me to tailor it for a specific flight route or class (e.g., Economy, Business, Jeddah–Washington DC)? I can make it sound even more personal or detailed.
I cant wait for planes to have shorter rows with more space! otherwise, all fine thankyou
Damage lagguage, They lost the stroller and car seat which they found after 4 days, and on the way back they damaged the stroller.
My gag was left at liayad airport when I landed at jeddah airport 9 am I waited for my bags at jeddah airport till 2.45 pm almost 6 hrs bad very bad
Overall a great experience, no movies were available. Bags were delivered a bit late. Seat controls were not working well. I couldn't make my bed fully flat.
It is almost 7 hours journey ,you should have provided with TV entertainment and mobile charging
Check in, was fine, boarding was good, we left on time, punctual flight, aircraft condition was also good, Boeing 737-600 , all went well, I did not expect more or any better
Flight changed and cancelled several times over the months in advance that I booked it. However, actual flight went well, no delays, spacious seats. Had some landing issues but otherwise, fine. Also loved that they don’t check weight of luggage!
Seats are disaster, not comfortable at all. With my height 183 cm there were no space for my legs... The airplane was Turkish airlines and no entertainment on board.
Bad. Cancelled and delayed flight. Payed 25£ for seat but got just normal one. No one refunded the money.
I paid for the services but when I reached the gate there are only few chairs ( around 12)!! This is not accepted. Also the female employer delyed me just to check the weight of my family bags ( so that bags do not overweight 10 kg). One bag was only 6 kg while another was 11.9 kg so she refused to let me pass until I reduced the 1.9 exra kg and transfer it to the 6 kg bag!! I told her all emplyers are understanding and make a total! You shoud teach yr employers how to behave in such situation. Thanks.
Friendly staff from check in until the crew very helpful and smooth
Departed late Arrived about 40 minutes late The plane parked at the domestic terminal requiring transfer back to international arrivals
Poor airlines no infotainment system no food not even water was offered… absolutely not recommended! Nasmiles was not counted couldnt log in flynas app ! The app doesnt work with booking PNR! Please dont fly on these pathetic budget airlines!
Overall a poor experience…. No infotainment system no charging port no food was offered! Not recommended
It was hot inside as the air conditioner was not working and the crew members were not courteous
the seat you book will always be taken by someone else..…
Nothing The flight delayed for more than 3 hours as usual
In the future, it is preferable to provide free snacks
Very poor Customer service…the girl at the check in desk was horrible. her service was not even close to world standard but I think Flynass can improve and learn to treat their customers better
I booked a seat for an extra SR 50 per passenger. On the diagram, these were special seats with better leg-room and early exit. Upon boarding I was shocked that there is NO difference what so ever
The seats of the plane were not reclinable. Even if a low cost company, I think this should be possible as the flight is almost 4 hours. There were constant queues at the front toilet throughout the flight. I am not sure why, or if it was because one of the toilets at the backwere not functioning.
Departed and arrived late. Luggage takes too long to arrive after landing.
Honestly, we did boarding on time. we have stayed almost 2 hours inside an airplane without notification from captain or crew.
Mother had a wheel chair (WC), left at the gate, at boarding I told the person we need a WC. Didn’t care much, opened boarding, not priority for elder or traveling with kids. The person boarding told me it is “my fault”, “I didn’t tell them” (which I did, plus it is on their system). In short, rude boarding personnel at gate, racists, and careless. I am not sure they are airline personnel or Jeddah airport personnel, to be honest. Regardless that messed up our experience.
This is not the first time this has happened to me, and the flight date has changed, and I was informed only 24 hours before it. It was a very bad experience, and I will not book with this company again, as it affects my plans.
تم الغاء الرحلة بدون سبب ومع معرفتهم بعدم وجود رحلات أخرى قبل يوم الرحلة ونفس اليوم ويومين بعدها مع الخطوط الاخرى
Flyadeal was nice surprise. It was excellent airline affordable 👍 big thumb up . I wish you more success
Boarding staff is changing passenger locations regardless of the money you pay during reservation. They do not respect women and specially when pregnant. Very bad airlines and bad staff. It will be on my blacklist onwards!!
They took our bags at the door of the plane stating that the cabin was full. Then we waited over 39 min for getting the bags from baggage claim. Flight was late This is usual for flyadeal . Very bad experience again
Great flight and great crew. Many thanks to them for their hard work making our trip so relaxing.
It was a safe flight with a friendly cabin crew.
The flight was never confirmed, I was not sent a ticket, and my account was charged for this flight. I’m trying to get my money back for a flight that was not booked or confirmed. Terrible experience
You adjourned my flight by 1h 30 mns and only updated me 1h30 mns before the new scheduled flight. I submitted an email to Kayak asking for a refund. It was the most stressful experience I've had.
Not because when i try to do check in there is only in turkish language i can not select other language
https://www.instagram.com/reel/DGVSRsasQcG/?igsh=dmkxa2s1eHNlbHZs
Don't fly Pegasus, terrible service at the airport and boarding was really bad. Both flights I took with them were significantly late. This flight had us all changing the gate at the last moment and it was chaos.withour explanation or apology. The planes have seats that don't recline and seats are really hard. The crew on board was good both flights, but that is the only positive thing I can say about this airline. It's not worth it and I won't be flying them again.
Pegasus Airlines which is the most efficient and cost worth low cost airline all over the Europe
Flight from London was delayed and we had to hurry up to catch the connecting flight to Riyadh
Pegasus is a very efficient airline. Passengers, however are sometimes unruly. Getting up right after take off. Getting up right when we land and before getting to the gate. Switching seats to the front so she can get a better seat. It is unfair for those that actually paid for seats. Flight attendants seem to not enforce it. One or two bad actors ruins it. Overall, the airline is great.
