Daily cleaning, installation of cabin HEPA filters on flights from Utah to Mykonos
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Scores according to KAYAK customer reviews
Cons: "Every thing was great"
Pros: "Great seats, great crew."
Cons: "Was not anything too exciting on Entertainment with regards to movies, but personal choice really."
Cons: "No need for improvement"
Pros: "The entertainment was really good. The movie options were good. It was really nice that the movies were free. The pilot did a nice controlled landing and take off"
Pros: "Everything else"
Cons: "Cabin crew seemed less approachable than usual"
Pros: "Lots of selection in movies"
Cons: "There was a glitch on the entertainment system and the staff tried to reset with no luck. Our row and the back row was affected and we could not watch anything on the screen for a good 2 hrs of the flight. Boarding was rather disoriented. The ground crew did not give clear instructions to control the crowd."
Pros: "Same as above"
Cons: "Same as above"
Pros: "I liked helpfulness of staff that took care of my 11months old son"
Cons: "Being late and have 24 layover at Dubai . Am still at dubai"
Cons: "high price and long waiting time"
Pros: "Crew, newer aircraft, leg room, entertainment choices"
Cons: "Absolutely hate the fact that Emirates also started nickel and diming for selecting seats after charging a premium for the air ticket. Entertainment, Food, aircraft all are mediocre to slightly better than average. Sorry, lost all respect and aura for Emirates"
Pros: "Good food."
Cons: "Some people requesting me to exchange seats. They were young boys. This is the second time in Emirates."
Pros: "service cleanliness of washrooms Food seating availability"
Pros: "You give me exelent space behind the exit ..tnx"
Pros: "Food was good and not over salted like most airplane foods"
Cons: "Need more recently released US movies Options are so few Not enough African movie either"
Pros: "Love it. Classy flight attendants, great service."
Cons: "Crying baby"
Cons: "Emirates should have contacted me about my missing bag which they didn't contact me yet. Not sure where my bag is as of now"
Pros: "I liked the boarding process. And the food this time wasn't bad."
Cons: "The crews have just been ok. There were maybe 2 that went above and beyond but the others are just ok. There is nothing outstanding about the service."
Pros: "It was a good flight and was able to rest a bit."
Cons: "Seat size is horrible. Will not be flying Emirates next time, instead will fly Qatar."
Pros: "Emirates advertised for $66 RT tickets from Mali to NYC which I purchased, only to find out by email that two days later that they weren't going to honor my tickets. Hence didn't end up taking the trip."
Cons: "Emirates advertised for $66 RT tickets from Mali to NYC which I purchased, only to find out by email that two days later that they weren't going to honor my tickets. Hence didn't end up taking the trip."
Pros: "Food was great! The aircraft was very nice and the flight attendants were so helpful! Only a 3 1/2 hour flight and it was the best way I have flown!"
Pros: "Loved the ride on the 380. Great service and crew."
Cons: "Smalller cans for drinks. Need more free internet."
Pros: "The inflight movie selection and entertainment was very good."
Cons: "The food was a bit disappointing."
Pros: "Almost everything"
Pros: "I loved the bigger screens and the fact that I could watch movies from the monument I boarded and did not have to wait until take off! I also loved the use of real cutlery in economy. The flight was fantastic. The toilets in economy are spacious too."
Cons: "The leg room could be a wee bit better. Then again, I was in economy."
Pros: "the food was wonderful, the economy seats were comfy, and the service was superb. I really liked being able to watch movies and listen to music w/o a charge."
Cons: "I was taken by surprise that I could not take my SLR camera on board as carry-on luggage and had to check it (they were doing this to everyone, not just me and it covered laptops, kindles, cameras, etc - everything electronic except phones). This was not done on the flight into Dubai. Also irritating was when I got to Boston, an Emirates guy cut open the packing envelope open and in the process, accidentally sliced the camera neck strap. He was, however, very apologetic and eagerly got me the info needed to submit a claim to Emirates."
Cons: "Bad smell - probably somebody had vomited on a previous flight"
Pros: "The food was better than others and beverages were served often. In flight entertainment options were impressive."
Cons: "There was so little leg room that my knees touched the seat in front of me. Everyone in the row had to get out for the window person to use the bathroom."
Cons: "There was no vegetarian food."
Pros: "I like food, hospitality, comfort."
Pros: "Emirates is easily the beeeest airline out there. Their economy beats almost every other airline, and their rewards system is fantastic (truly rewarding -- I get free flights all the time for being a Skywards Silver member). The food is so much better than other airlines too. I ordered a vegan meal and their vegan meals over the past 6 years went from absolutely awful to incredibly delicious and gourmet. Their entertainment system is also the best Ive seen across all airlines. They have movies that are literally still in theaters, as well as old classics, comedies, horrors, tv shows, world movies in every language, audiobooks, meditation guides and more. The crew is totally accommodating. Happy to keep flying on Emirates for every flight !"
Cons: "I haaaate that there are no footrests. It literally makes the biggest difference. These flights are always so long and its impossible to sleep unless you have three or so seats in a row to yourself."
Pros: "Emirates doesn't fail! Great service!"
Cons: "On a long flight to Australia- the crew can occasionally tidy up the bathrooms"
Pros: "Very clean and comfortable. Staff very attentive."
Cons: "Many sick passengers on board."
Pros: "Comfortable and well cared for during the flight"
Cons: "Wheelchair help in Dubai is horrible. They need a disabled or aged person on their staff to understand our problems Too many carriage changes and unnecessary location changes. We do not need a guide to understand where to go and lead us along. We need physical help."
Pros: "The team was fantastic. Always willing to help."
Cons: "The flight was delayed and the announcements were not made to keep us informed. There was some chaos involved once the gates were open. This has to be addressed."
Pros: "Crew is very accommodating and nice. Boarding is smooth."
Cons: "Food is horrible and the plane is unclean. Bathrooms need to be cleaned often on a 15 hour flight."
Pros: "Large room between seats in economy such that I could sit comfortably with my rather long legs"
Cons: "Quality of mattress is way inferior to the one given in the Boston to Dubai leg."
Pros: "Food was good and plentiful. Crew was attentive, but stingy with liquids."
Cons: "Connection was too short and airport too big. I had to literally run through the terminal and my bags didn't make the flight. Window seats on A380 are too far from window to sleep comfortably."
Cons: "Small seat and leg room. I'm taller."
Pros: "Warm hospitality and excellent service during connecting flights."
Pros: "Pilot was good flying"
Cons: "Hospitality Food Serving I recommend to change the staff They are not serving as per ordered meal When asked for water no response till 1 hour Light indicated for assistance never bothered"
Pros: "Flight departure not on time. Hence trouble for connection flights.V were delayed by 14 hours reaching our destination.Emirates desk have not provided for accommodation to stay at JFK airport for more 12 hrs at Night from 11pm to 8 am. V were stranded at airport without sleep.V r planning to claim compensation for this horrible situation because of Emirates"
Pros: "The cabin crew was very patient and attentive. The in-flight entertainment was very diverse and equipment for the most part was in good working condition."
Cons: "I liked everything. One of the connection boarding calls was a little disorganized but I do not think it was Emirates fault necessarily."
Cons: "Food is a joke"
Pros: "Flight was canceled. No crew... Alternative: Eurowings via Newark. And then United to Detroit. A totally wasted day..."
Cons: "Flight left late! Flight attendants not super attentive. Meals came late. Took forever to get off the plane! Plane never made it to the terminal but passengers were let off in the middle of the airport and placed on buses! No driver on a fully loaded bus for 10 min. Terrible! Didn’t make it on next"
Pros: "I liked that we got served a lot of snacks and food :)"
Cons: "Nothing honestly! Smooth flight :)"
Pros: "The crew were very pleasant. Real humans; they paid attention to my daughter, gave her toys to play with and were ever so responsive."
Cons: "The entertainment system was very unresponsive. Sitting was really cramped."
Pros: "More spacious seating. Crew was happy, nice and seemed to care. Good entertainment choices."
Pros: "The food was good was good"
Cons: "The entertainment was poor the movies selection was poor"
Pros: "Clean, drink and water service was good and much appreciated"
Cons: "Seats too close to each other, must have added a couple of rows. awful. Internet wouldn't work, Food is a sad excuse on a German airline."
Pros: "Great reminder. Perfect communication about dalays etc. I will book through Kayak again"
Pros: "Comfortable seats"
Cons: "The raisin muffin was very old"
Pros: "Everything went well. No delays, lines or uncertainty. Great job!"
Cons: "So bad"
Pros: "Plane lwas delayed for 4 hours. The ground staff work hard to help out and give updated information. The Crew on plane worked hard, great service. Main issue: It was extremely cold in the plane, neeeddd to blankets to feel comfortable."
Pros: "Entertainment is great. Great selection of shows and music"
Cons: "The Frankfurt airport is an embarrassment to Germany. Taking buses to your plane, going up and down stairs to depart or board a plane is archaic. Therefore most Lufthansa flights in and out of this main hub are delayed. There should be some rule that meals will not be served to customers who have their seat reclined. The poor person behind them has no comfortable way to eat."
Cons: "Sno excuse for delaying a flight due to paperwork. The rescheduling was chaotic"
Pros: "Not much at all"
Cons: "I was enquiringly about the transfer of my luggage from the Hurghada flight with sunexpress with one of the Lufthansa correspondents at the central fest and the guy was absolutely clueless. Needless to say- our luggage wasn’t in Manchester when we arrived. Had to travel back to Manchester to collect it 8 hours later as it was left in Munich. Not happy one bit"
Cons: "Same as above"
Pros: "The services was good and enjoy it"
Cons: "Nothing it was all good"
Pros: "On time - although a long flight I didn’t see the time go by"
Pros: "Food was good. Flight was on time, everything went smoothly"
Pros: "Had a row to myself coming and going."
Cons: "The flight took off 2 hours late they must have known it was going to be that late, yet they lied saying that it was on time, forcing you to come to the airport early, then when you get to the airport they did the - oh its going to be 20 minutes late, no 40, no 1.5 hours late, heck it will be 2 hours late etc. Micro-tight seat pitch - I could barely sit in the seats."
Pros: "Friendly crew"
Cons: "Plane loaded late then waited on the tarmac, arrived an hour later than scheduled time. This has happened to me on every one of the ten Lufthansa flights I have been on. Apparently they don't know what it is to be on-time."
Cons: "Headphones not working properly in the whole economy class! Only one of the headphones was working... WOW, Lufthansa, never seen anything like this! Second serving of food was the worst I have been served on an airplane - a stale pizza. On a number of occasions I asked the hostess for a piece of bread and a glass of wine - she promised to be back and never was."
Pros: "Outstanding service in cabin service, on time, legroom in economy."
Cons: "Seats a little hard. Very good instead of great."
Pros: "The crew was friendly and the boarding process was fast and simple. No food just snacks and what they had was good. Once I got to the airport there was a wheelchair at the gate and it was great because we were on the opposite side if the airport for our next flight and he was very nice to talk to as we were walking."
Cons: "It was a pretty short flight so no complaints."
Cons: "Charges for suitcase 40 euros this rediculas"
Pros: "Excellent, travel only with LH"
Cons: "The plane was a very noisy on take off."
Pros: "Business class was comfortable."
Cons: "Baggage was lost for 3 days. Very poor customer service. Employees have a lot of attitude. Will NOT fly again."
Pros: "The plane is very nice. One of the best plane configurations. Crew is excellent."
Cons: "Seats can be more comfortable"
Cons: "Need free WiFi on international flights"
Pros: "The food was okay and the crew did their best to make us comfortable once we were on board. We flew business class, so that was probably a factor."
Cons: "Everything else was horrible. When we got to the airport, they didn't even know we were coming. They sent us to two other airlines, assuming we were flying with a partner airline, then tried to shift the blame onto Kayak. When -- and ONLY when -- we pointed out that we'd actually booked directly through Condor and Kayak had only served as the intermediary, they gave us a direct line to call. Then their agent said "You can't always trust the people at the desk, you know." Oh, really? If I can't trust your own agents, who can I trust, exactly? It turned out that we had an initial flight to Minneapolis, which was NOWHERE on the itinerary, on Sun Country. The Sun Country folks, thankfully, were enormously helpful and we made our flight with 2 minutes to spare. But it doesn't end there. We'd paid for business class all the way, but only got it on the interseas portions of our flights. And they lost our luggage on the way home, to boot. Take home lesson? NEVER FLY WITH CONDOR. I'll walk to Europe before ever booking with them again. And I'll make sure that all my friends and colleagues, all of whom travel extensively, know of our experience."
Pros: "Friendly staff, on-time flight, and an AMAZING LANDING into Munich. Kudos to the pilot and his team."
Pros: "Smiles from the male and female stewards. Being gracious to customers and treating them with respect....keeping us from getting bored"
Cons: "the Airbus was much more crowded than the Boeing (777) we flew over on and run by United. When food/trash was being passed, it was tough for passengers coming from the rest room to get back to their seat."
Pros: "Super staff!"
Pros: "This was a short flight with only a snack and no entertainment like the onboard movie selections on the longer flight."
Pros: "The energetic crew who served with a smile"
Cons: "The tea was not strong and was served lukewarm and movies not up to standard.how about new blankets...and food only a choice between 2...chicken or pasta..why not beef or mutton?"
Pros: "On time. Smooth flight."
Cons: "Older plane, uncomfortable seats. No gate boarding. Required a shuttle to plane parked on tarmac."
Pros: "The flight from Frankfurt to Newark, NJ was good. Flight crew was courteous and movies made the time go quickly. Food and drinks were also plentiful. I have no complaints other than having to pay extra for seat assignments."
Pros: "The staff on my flight were the most friendly crew I have ever had on a flight. They were enjoyable to interact with and went out of their way to help guests. I also appreciate that they wake you up if you are asleep while meals are being passed out; I have missed meals on planes before which is not a great experience on a 12 hour flight."
Cons: "The only negative aspect about the flight were that the seats were a little uncomfortable. There weren't any foot pedals to lift your legs and the seats were extremely close together which was uncomfortable on such a long flight."
Cons: "More current movie selection would be nice."
Pros: "With German precision the crew worked the area. When I started to feel hungry they came with food. When I was getting thirsty, they delivered beverages. Overall, I liked Lufthansa and I would recommend them to others."
Cons: "There was an obstruction in the way of where my feet would go. I was on the aisle and the guy at the window seat had the same problem. Luckily, we had no one seated between us. We basically did the unspoken and we shared the foot space of the vacant middle seat."
Pros: "Lufthansa has us on a short connection in Munich. But instead of bumping us like Air Canada, which does not care about customers, Lufthansa got a little van for our family of 5, took us through expedited passport control and helped us reach our flight. They have done a superb job and it is great to see an airline that has a very capable ground crew as well as air crew. Lufthansa made us feel like they cared about us and trust me traveling with three kids under 6 we very much appreciated it and they will have our return business!!"
Pros: "More south Indian movie options"
Cons: "Crew was not courteous"
Pros: "Food was excellent and the stewards were great"
Cons: "An 8 hour flight!"
Cons: "No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"
Pros: "Crew of Lufthansa is great. I am truly appreciative of their friendliness"
Cons: "It was 747-8 plane and I was in the middle of side seating. Maybe because it was the second leg of the journey, but i just felt I was cramped..I am 5'8 and 153 pounds! No fault of the crew though! Just the nature of the equipment. The previous leg from Delhi was on A-300 (double decker) and felt to have more space. If economy premium were a little more affordable, it would have been preferred"
Pros: "The food was very good, as well as the crew"
Cons: "The assistant to the handicap people is very poor l missed my flight from Frankfurt to Cairo because of the poor assistance it took them for ever to transfer me to my connection although I letting them know the timing of my flight"
Pros: "Efficient boarding, clean aircraft, professional crew. What else can one ask for?"
Pros: "Overall great"
Cons: "Very cramped business set with no place for storage. Comfort is good though"
Pros: "Crew was amazing!!!"
Cons: "The onboard entertainment"
Cons: "Despite most of the plane being offered refreshment I never was as staff not organised enough to have time to do so, even though other airlines have managed easily."
Cons: "The food needs some improvement!"
Pros: "Can’t complain having a whole row for myself in such a long flight and amazing crew"
Cons: "BA is the worst airline ever I seen in my life. I will never fly with British Airways again! Never!"
Cons: "No food or refreshments served during the flight."
Pros: "On time departure and arrival"
Pros: "On Time"
Cons: "No leg room Got hit on the knee by a trolley"
Cons: "No beverages? Not even water or coffee?"
Pros: "Seats are comfortable, head rest is adjustable, good leg room, nice entertainment selection and no extra charge for adult beverages!"
Cons: "When we arrived at London Heathrow, there was no gait, no stairs, and no buses to transport passengers to the terminal. We were stuck on the plane for an hour waiting. The crew was helpful in keeping everyone informed and let us know they called the airport staff multiple times for the stairs/buses to get us off and those with connections (me) going. The crew was frustrated too."
Cons: "Missed connection from LHR to INV, now sitting 8 hours at LHR waiting for the next flight. In a word, a disaster!"
Cons: "No complimentary drinks, even coffee"
Pros: "Friendly and helpful cabin crew, even on this short flight. I liked the fact that the Captain stood outside the flight deck to say goodbye to the passengers. A nice touch."
Pros: "The captain made a very smooth landing in extremely poor conditions."
Cons: "Everything you don't get in business class. Since the flight was only 40 minutes, I put up with it."
Pros: "Friendly, attentive and knowledgeable staff. Good light supper."
Cons: "Paid for business class felt like economy class. No entertainment. Unbelievable! I am NOT looking forward to the return flight home, and will never fly British Aiirlines again."
Cons: "Still at lhr waiting for a 20:55 flight to Athens then a 5am flight to Mykonos. Missed a night of our trip."
Pros: "Crew happy and engaging, terminal 5 remains a very place to spend an hour or two."
Cons: "BA’s slide into low cost territory irks but less and less. People seem to accept buying food and rinks now and the mood always seems remarkably happy!"
Pros: "Muslim meal caters are not good at all. Need to have better meals"
Cons: "The food was not up to the standard. Also felt discrimination in the crew staff"
Pros: "Hospitality from Crew members. Food."
Cons: "24 hrs delay for boarding this flight. No wheel chair provided though I booked."
Pros: "Food, ."
Cons: "The flight was delayed 4hrs after a 5hr layover. Passengers where shifted from a warm departure area to a very cold area to wait for transportation to the plane. Overall confusion of the staff. The pane, a 747 seemed to be an earlier model plane that needed to be updated."
Pros: "Plane had to be de-iced which delayed departure time and then wait for landing slot."
Cons: "Heathrow need to build more capacity to reduce emissions and delays."
Pros: "Good friendly service. Flights were on time."
Cons: "Food, especially breakfast is atrocious. Stupid to have to go through security again at Heathrow when you are transferring"
Cons: "Never got on the flight. the delay in the previous flight did not allow me to board this one."
Cons: "Crew didn't reach middle of plane with Food & Beverage. Lots of fussy/serving of premium passengers but economy not really looked after. Was bashed into 3 times by same member of crew walking up aisle and not once apologised."
Pros: "Entertainment options were good."
Cons: "Lost my bag. No idea where it was for 48 hours. Staff was ok. Ran out of meal options, took 4 asks to get a glass of wine and by the time I got it, I was done eating."
Pros: "The crew were the epitome of professionalism, deftly dealing with the the predictable problems that come with a fully-booked flight on an elderly aircraft. I almost never complete these customer surveys, but on this occasion I felt obliged to make a statement in support of the cabin crew, who were amongst the best I've encountered in nearly four decades of air travel."
Cons: "The aircraft."
Pros: "Everything was fine, food was better than expected, on time"
Cons: "Passport control at Miami flat out socks and seems to be getting worse."
Cons: "I thought the seats we were not comfortable"
Cons: "The flight status erroneously showed it to be "Cancelled""
Cons: "Boarding at Frankfurt difficult"
Cons: "No USB port for charging phone and poor audio watching entertainment"
Pros: "The staff were pleasant and did a great job serving passengers in a timely manner."
Cons: "- my headphone jack was broken so I had to ask to move 3 times, and then finally walked up to the back of the plane to ask to be seated somewhere else - This particular flight had an unusually high number of babies. I was seated next to a couple with twin babies and of course they cried every so often. Only a few rows away there were another two babies. - food selection was super heavy on sugar or carbs. Entre choices were pasta with tomato sauce or chicken with cheese ravioli. Almost no one chose the pasta. Please introduce healthier options with actual protein for meat eaters and vegetarians."
Cons: "Announcing gate information only 45 minutes before departure and having only 25 minutes to get there before gate closing is very inconvenient and nerve wracking."
Pros: "Great flight, nice and short. Great crew, very helpful"
Cons: "No entertainment on the flight and the seats were much smaller that I expected."
Cons: "BA cancelled the flight, did not reroute us, provided a phone number for tel aviv (closed for the weekend). Terrible customer service. And our ticket was bought thru vayama who also did not bother to help us. Bad bad customer service for BA."
Pros: "flight was on time"
Cons: "no beverages or snacks offered or movies"
Pros: "Service was good as well."
Cons: "Nothing really"
Pros: "Staff was very friendly both on board and at check in."
Cons: "No beverage service for free. Even a tea. Paid for seat even when I checked in 24 hours before the flight no airline charges a fee once it's check in time for a regular seat and luggage was also more expensive at $45 usually $25. I also arrived early and wanted to get on the earlier flight where here was room but they did not accommodate for free would have been $500 more"
Pros: "We had a ton of extra leg room"
Pros: "Wine with dinner."
Cons: "No tv for 9hr flight. Breakfast was awful."
Pros: "Helpful crew."
Cons: "No food and entertainment which is expected for the short 2 hr flight."
Pros: "Liked the entertainment & crew."
Cons: "The airport crew were not too friendly, and boarding was stressful"
Cons: "Jfk massive queue at checkin/drop off"
Pros: "The on-board entertainment system is great."
Cons: "Flight attendants were speedy and sometimes only perfunctorily polite. One continued to pour coffee during extreme turbulence and poured it all over my knee. He wasn't even aware of it, though I shouted from the burn. When I told another what had happened, he only responded, "Okay." Tray slide all over the tray tables because there's no traction. In turbulence the problem was compounded."
Pros: "Liked the healthy food and new TV entertainment system."
Cons: "Didn't like that the steward put the spray downwards on the floor before flying. They should spray it upwards. They removed the snacks. I would be prepared to pay an extra £10 for unlimited snacks. They need to clean the toilets every few hours as the flight is 13 hours. By the end of the flight the floor of the toilet was disgusting. The cushion was horrible."
Cons: "I bought an extra piece of laugagge and I had problems on both check in processes because I wasn't shown on the system."
Airlines flying from Utah to Mykonos have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Utah to Mykonos
Masks required on board, masks provided on flights from Utah to Mykonos
Social distancing seating
Middle seats unavailable to book on flights from Utah to Mykonos
Testing for antibodies, testing for symptoms for flights from Utah to Mykonos
Waiving of change fees. Search flexible flights from Utah to Mykonos