Pros: "Everything was great!"
Cons: "Some announcements were only made in Korean. Would have been nice to have it in English for international flight."
Pros: "Everything. Very comfortable seat. Great food."
Cons: "Better movie selection."
Pros: "Food delicious! Flight attendants very attentive, helping with babies and really doing more than I’ve ever seen."
Pros: "Everything was good, excellent. No complaint at all!"
Cons: "Perfect no further better service, I suppose."
Pros: "Boarding for Any KA flight is excellent. They actually tell the crowders to sit down, which makes it easier to figure out if you're supposed to be in line or not."
Cons: "This flight was a Delta flight, with Delta crew on a Delta plane. Delta is great for domestic, but this crew was definitely not a Korean Air crew. The result is a lower quality of service, with more than half of the flight attendants not being nearly as cordial as they should have been."
Pros: "THE CREWS ARE VERY POLITE"
Pros: "crew was amazing and movie selection was good"
Cons: "poor business class seats and small screens"
Cons: "More offers of water and drinks."
Pros: "Great service. Clean plane, good seating"
Pros: "Service was great and flight landed safe. Korean food was delicious."
Pros: "Lots of room,good food,friendly staff"
Cons: "No complaints at all"
Pros: "I will definitely be a return customer."
Pros: "The Koreans are masters at whatever they do, super clean, polite and attentive. Always a smile. I'd fly with them anytime."
Cons: "They tend to keep the plane a tad warm and no individual "fresh air" control over head."
Pros: "Clean and nice crew"
Cons: "Food choices and not as comfortable as I had hoped"
Cons: "a lot of engine noise so i could not sleep"
Pros: "Considerate and attentive airline staff, clean facilities, great entertainment. Couldn’t ask for a better flight experience!"
Pros: "quick flight....seats were comfy for economy....nice crew....good overall experience....entertainment was okay for its selection on movies and music."
Cons: "Food got me sick the next day. Wifi would have been great if available."
Pros: "Very organized"
Cons: "Wish the cabin crew speak more universal language, English, and the snack between meals more regularly without having to ask."
Pros: "The food was very delicious on this trip. I had the seafood dish. Very tasty."
Cons: "The movie selection wasn't that good. I was hoping to see the latest Star Wars movie."
Pros: "Great smooth flight!"
Pros: "Polite, welcoming and accommodating crew. Decent collection of music. Leg room in business class."
Cons: "Old aircraft. Limited food selection on business menu. No Arabic announcement despite flying to and from Dubai."
Pros: "Cabins were spotless, restrooms kept clean, attendants always pleasant and food excellent"
Cons: "Too much material in seatback pockets, couldn’t store anything"
Pros: "The blankets are nice and soft. Crew is really friendly and accommodating."
Cons: "Our flight to Chicago was delayed 10 hours out of Korea. The airport ran out of food. The natives we're restless. What was worse was the lack of communication from the airline. If they just would have told us what was going on, we all would have been more assured."
Pros: "Same exception experience with the flight attendants, boarding was smooth, food is good and along with entertainment selection."
Cons: "The plane aisle is a bit tight and cramp and it is hard to move around. The chair in economy is not very comfortable very sturdy lack of cushion and back support. Leg room is ok, not as roomy as the flight from SFO to South Korea. When we boarded there was a strong smell burning fumes from the A.C. (air condition) that trigger my asthma and landed in Cebu very ill with asthma and allergy."
Pros: "Korean Air staff was great. I fly Korean when flight prices are reasonable. Stsff helped me as I need assistance as a disabled passenger. Plan to fly again to BKK and back next summer and will fly KA again if price is competitive."
Cons: "Flight to BKK was on 747s my favorite plane."
Pros: "The staff was excellent."
Cons: "Food was blah and the seats were on the smaller side."
Pros: "Crew team assist us from the moment we landed in Bangkok and help us to our connecting flight. it was an amazing job."
Cons: "Crew members scrambled to prepare for live demo of inflight saftey as video stoped. Crew member did not give clear demonstration of saftey. Such as seat belt buckle faced her, and life jacket was inside out."
Pros: "Cool; collected; patient; helpful; calm; respectful; overall, people doing their best for their customers."
Cons: "Bad weather, flight crew had time to serve us quickly then had to sit for a big portion of the flight."
Pros: "The comfortable ride during the entire trip"
Pros: "I liked the fewer seats. Ready to get out of."
Cons: "Constant turbulence made going to the bathroom troublesome"
Cons: "The layover either too fast, less than 1 hour, or too long, 12 hours, to go to Cambodia."
Cons: "The amenities provided, like oral products, were not the same as what we got coming from the USA , going to South Kirea There were also less movie and TV choices to choose from. T"
Pros: "The cabin attendants were very attentive. Food and beverages were appreciated. Hot cloths to refresh ourselves were also appreciated. Needless to say, the skill of the personnel in the cockpit is also acknowledged. The blankets, pillow, and water were also a nice touch."
Cons: "The seats were comfortable, but I wish they had more cushioning for this long flight."
Pros: "Nice service"
Cons: "The omelette, I received horrible food poisoning and all my friends had upset stomachs. Bad experience due to that... Everyone around me also wasn't happy, due to gaseous stomach / farting, poor people."
Pros: "A380 is great plane (this coming from a real Boeing enthusiast). Very Quiet! Coach had more leg room than I expected, especially for a non-US carrier. Good service and great inflight entertainment. The airline is not a US domestic carrier so flight staff might not understand every English word of a request but they try very hard. Most US carriers would not try as hard if I were speaking Korean! The whole world does not speak your language and remember that coach is coach for a reason $$$. Customs procedures are out of the control of carriers so comments about that."
Cons: "No individual control for air vent and it was a bit warm for me but most people were comfortable."
Pros: "Service was very good"
Cons: "The food was marginal and they have a very poor selection of movies ( Korean and all other movies)"
Cons: "I didn't realize that my flight was not actually Korean Air. It was Korean Air "Powered by American Airlines". So it was actually not really Korean Air. I was a bit disappointed by that."
Pros: "Collectively, my new wife and I have travelled through dozens of different airlines, including 8-10 international flights, and our journey with Korean Air was the best flight experience we have ever had. The staff was so attentive, the selection of Korean music, and the access to movies, and the comfort of even Economy class was fantastic. Despite the long hours spent on board, Korean Air made it as comfortable as possible. We especially loved the hot towels, and the stickers that allowed the flight attendants to note if we wanted to be woken for meals, or left to sleep!"
Cons: "We have no complaints. Everything was just lovely."
Pros: "Cabin crew's service quality & attitude"
Cons: "delayed flight for 30 min due to the connection at the gate of ICN."
Pros: "This was my first time on Korean Air. The flight attendants were so kind and attentive to everyone. I was very impressed. I felt the seats had more leg room and leaned back further than airlines I've flown on in the past."
Pros: "Seat comfort, space, and service."
Cons: "Nothing was disliked on return flight"
Pros: "Food n staffing"
Pros: "Everything about the trip was great excellent customer experience"
Cons: "If I got to sit in first class coz the plane was so empty haha"
Pros: "The crew was super nice"
Cons: "Food. Usually I have had no complains with food in Qatar but the chicken dinner/lunch was really bad this time."
Cons: "Qatar Air! So refreshing to have good service just when I thought it was gone in this "modern" world..."
Pros: "Crew were so good"
Cons: "Everything is good"
Pros: "Crew was not this great on my Flight from Doha to IAD. My pre ordered food was not given on time and they missed it. I was given cold food. The flight attendant ignored to offer Drinks and they didn't give the Custom Forms too. I have to ask everything and THE overall service was awful"
Cons: "Flight attendants should care the passengers and provide the best service. Otherwise there is no use paying expensive flight tickets and travelling on Qatar"
Pros: "The flight attendants were fantastic. They paid attention to every detail and anticipated requests. Always had a smile on their faces."
Cons: "The service and the aircraft with QSuites were superb."
Cons: "Qatar Airways always goes beyond expectations in every detail of its serivices . Always top niche of Aviation company and wonderful travel experience."
Pros: "Short flight. Attentive crew"
Pros: "Qatar is impressive. The airbus was incredible."
Cons: "It would be noce for flight attendants to give coughing passengers a mask. 12 hours on a flight next to two sick people."
Pros: "Food was good, and the crew were very patient and polite - went out of their way to make us comfortable."
Cons: "The aircraft seemed to be really old. The entertainment system on the seat I was allotted did not work, and I had to change seats. In the new seat, the entertainment system worked, but the seat didn't recline, and I had to change seats again - from an initially allotted aisle seat, to a middle seat. Also, the food service time was weird - we got a full lunch about an hour before we landed, which didn't make sense, and had to wait almost 5 - 6 hours between brunch and our next meal - a movie snack. Most passengers were famished by the time the lunch was served. Also, why was there no wifi?"
Pros: "The crew were nice and very helpful. Vegeterian meal was great"
Cons: "It was cold almost for everyone and everyone used blanket, some people asked for second blanket."
Pros: "Entertainment system good,"
Cons: "Boarding was late, seating very cramped."
Pros: "The food and service."
Pros: "Overall the flight went well. Flight attendants were attentive and boarding went fairly quickly and flight was smooth."
Cons: "The bathrooms ran out of water. Not a great movie selection and almost didn't have any choice for lunch."
Pros: "crew was excellent, very attentive"
Cons: "food - i am not a fussy eater but it's as if qatar tries do please too many tastes and does not suceed at any. why not have middle eastern food choices too? but then i guess you can't argue with the price"
Pros: "Friendly crew and good food/drink service. Timely departure. Comfortable and spacious seating at the departure gate."
Cons: "going with RJ in the first leg"
Pros: "Foods, crew are accomodating and all sevice facility are very good"
Cons: "Just update the movies regularly"
Pros: "Overall services"
Cons: "Checking in was very lengthy and boring. More check in counters could ease the situation."
Pros: "Water bottle"
Cons: "There was no snack for the people that don't sleep, it's a long flight, I'd suggest instant noodle cups for those or chips or cookies (I know they hand them out maybe once, but maybe have it near the bathroom, so when people are hungry they don't have to bother the crew)."
Pros: "The cabin crew and Doha airport staff are absolutely great at thinking about customer comfort. Experienced it in the Business Class lounge as well as on the flight!"
Pros: "The cabin crew, the cabin crew, the cabin crew. Enough said. They are thoroughly trained and exhibited unparalleled professionalism"
Cons: "Ground/baggage handling in ATL. Bags took 40-50 minutes to show up on carousel. The ground staff at ATL dropped the ball when everything else was going so smoothly"
Cons: "Great staffs and food service."
Cons: "Some crews are not accommodating."
Pros: "Good attitude from staff"
Pros: "Everything else"
Cons: "Too much air condition... cold!!"
Pros: "We were late for our originally flight, got to LAX 15 minutes after check-in was closed, although we checked in online prior, but due to 4th of July weekend the freeway was very heavy traffic. So we ended up going back next day with the supervisor's incredible allowance, offer. I got very emotional when she told us our option. Thank you. Unfortunatley I didn't get her name, due to our shock))"
Pros: "Boarding was good and the flight was on time"
Cons: "The food is lowering in quality as time passes. It's very disappointing to see one of Qatar Airways advantages lowering in quality."
Pros: "Individual entertainment"
Cons: "Boarding was mass chaos, crew wasn't very friendly. Food was passable, eggs were awful."
Pros: "First of all, I want to preface this by saying that virtually every airline is better than the major ones working in the US (American, United, and Delta), and Qatar Airways is amongst this number. The entertainment selection was excellent, the best of any flight I've ever been on. The flight attendants were excellent, again, much better than those on American carriers (I am American, FYI)."
Cons: "The food was terrible. Of course, we know this about airline food, BUT I have been on Qatar Airways flights with GOOD food in the past, so I know it can be better. Also, I sat in the baby section, which also happens to be where they put long-legged people. This is no one's fault, but suffice to say, do NOT sit next to 4 5-month olds for a 15-hr flight! Interestingly, since all flight attendants were women, about 50% of the flight did listen to them since there were many conservative Arabs onboard from Qatar or Saudi Arabia (i.e., those who are taught not to listen to or respect women). This made for some frustrating sites to witness but it's obviously not the airline's fault. Poor women!"
Pros: "Could have done without the awful sexist ads they play on in flight entertainment."
Pros: "Paying the hotel for whome the layover was more than 10hrs thanks a lot for caring and preserving the dignity of each customer, I recommend Qatar airlines to everyone"
Pros: "Left and arrived on time, meals were above expectations."
Cons: "Difficult boarding procedure."
Pros: "Overall, an excellent short flight. I was flying with oversize luggage (bicycle), which is offer a hassle. The ticket agent took care of it without issue, and it arrived safely. Food was OK. I would try Qatar for a long flight if the opportunity arises."
Cons: "Boarding was chaotic. Everyone just queued up instead of using zones, etc."
Pros: "Excellent service and aircraft! Top tier entertainment and food and wine."
Cons: "I had booked the Amaya lounge for the 3,5 hours stop over. It cost $50+ and was so not worth it! Bad food and uncomfortable chairs plus it was really crowded! Next time I'll just go to a cafe! No seats at the gate when I got there. Slooow boarding!"
Pros: "Everything is fine and have a wonderful time"
Pros: "Boarding on time. Crew was very nice except food option."
Cons: "My wife didn't get veg food she is looking for. We asked crew and they said they don't have."
Pros: "The food"
Cons: "My seat did not incline"
Pros: "The plane was steady on both flights I went from Kuwait to Doha to DAR. It would be good to note getting a visa in DAR is not a quick process and make sure to bring USD with you as they only take cash."
Cons: "The food wasn't particularly my taste of food, but was still decently prepared. Also note the grapes have seeds, interesting as I am used to seedless grapes in the USA."
Pros: "The food was great and so was the staff. The plane was clean and spacious."
Cons: "The delay was awful Al marjan business class lounge in doha don't have good quiet room bed for sleeping"