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No towels or tissue and chocolate and mint provided before arrival

They made us deliberate waste time by holding our passports and boarding passes making us miss the flight

Suddenly Flight has been change by Qatar and there’s no information is there of us from Bom to Doha and counter person is behaving like Qatar owner next I will not buy Qatar and I will not suggest anyone to fly in Qatar

Fantastic, the 787-9 is a very beautifully designed plane and it was a pleasure to fly in the Qsuite. The suite did feel slightly smaller than the 777 variant, and the suite door also felt smaller, as I felt more exposed as passengers and crew walked past. Food was too notch, and the service was fantastic. I wish they’d enforce boarding zones more effectively, but otherwise they did really well.

Boarding procedures are very tiring. We have to clear security twice for our connecting flights from Doha. Also every time we board flights we have to show boarding passes 5-6 times.

I had never seen any cabin crews behaving like that. They are not at all professionally fit for this job

Very very poor service. Authorities must take action against this airline immediately. Total failure to follow the rules and regulations of an international airline

There was not enough staff during boarding which had created big problems . Another thing once you enter gate area there’s no way to use bathroom and you have to be in that area 2 hours before boarding which is too much.

Luggage handling was very very bad. Damaged my new Calvin Klein bag and delayed another. Still did not get it since 2 days. Worst airlines and service.

I would advice everybody not to fly by Indigo, no entertainment in flight, rude behavior of staff, worst experience of my life