MAI flight is all time best if can add good food options
MAI flight is all time best if can add good food options
I commend the flight attendants on our SFO-SIN flight who went above and beyond to provide us with extra snacks and food. This type of service makes the flight experience personal and awesome.
When boarding, after business class should be premium economy, but economy class already lined-up at the gate blocking premium economy to board. Singapore airline crew should done a better job to organize this chaos :( Thank you.
It seems paying premium economy does not make difference with economy. No priority boarding, not worthy paying extra$$$ for premium economy.
They were able to assist my elderly father and myself after not being able to check in to scoot. The counter service was phenomenal. They did what they could to get us on the next plane so we could catch our Connecting flight. Scoot closed early on us so we ended up missing our flight.
They close their counter so early. I had internet issues so I couldn’t check In online . I would have made the flight but their counter was closed 5 minutes before we arrived. No way of contacting them even though I had the confirmation number and tried to check in the night before on someone else’s phone. I tried calling their customer service with no pick up. Horrible experience, I’m very unhappy with them. I hope to never fly with them ever again. It costed me almost $900.
They are great with every aspect of customer service. Helped my elderly father and aided him with using the restroom.
Due to the delay of my first flight, my connecting flight with JetBlue was canceled by Singapore Airlines, but the JetBlue crew was very accommodating and rebooked a seat for me. The crew was very nice and had good attitude.
The overall operation needs to be improved. The in-flight services took forever and sometimes ran out of options.
Left hr late & arrived 1hr late luggage was slow to be offloaded! The flight crew & food were good! Movie selection was ok!
We started with a 2 hour delay due to some airplane technical issues, and while we got a little snack pack, it was a pretty long delay for SQ. The flight itself was short, there's no entertainment on the B737-800 and there's a small snack. Functional.
Extra seat belt across the chest 10 minutes before taking off and 15 minutes before landing seemed excessively safe.
The aircraft was really old, the staff demotivated and the overall United airline service is horrible
Lunch Food was tasteful and had variety. Seat was comfortable. However, when I was reserving my seats during booking, the seat configuration showed was 3-3-3, but when I boarded it was a 2-4-2 configuration? Also during booking, I had also bought travel insurance together with my TG booking. However there was no confirmation of my purchase from Allianz and TG. After several emails with TG contact, sales, reservation and Allianz was i able to confirm my insurance purchase. When the policy was issued, the birth dates of me and my wife were wrongly stated and I had to go through another round of emails with Allianz to get it corrected. Otherwise any claims would be void! It was indeed not a very good booking experience!
Increase the number of available films, including variety. All other aspects were great.
I couldnt go on this flight and lost all my money over 1,000 UK Pounds as my visa to Myanmar was not accepted :(
Thai Airways is one of the best airlines in the business. Looking forward to fly again with them.
After going back and forth with the airline, they never reimbursed the airline tickets. Went around asking multiple people how to get reimbursed and kept getting put back, not satisfied with their customer service.
No working jet bridge to deplane, with priority customers deplaning last. Followed by bus to terminal.
Efficient like all the other flights with them. An outstanding budget airline!
Excellent service. departed on time, and arrived ahead of schedule. The whole restrictions around no food/drink is a bit weird even with Covid. Also, no mobiles and iPad use during takeoff and landing is very 2006!
The flight delay... but bus from the airport be on time
Bad experience, delay like no tomorrow. Original schedule departure time at 9:30pm, delayed until 12:05am only depart.
Great. Very satisfied with a direct flight from Penang back to HK international. Stewards in the cabin were very friendly and helpful. Would not hesitate to fly with Air Asia in the future.
Second time flying on AirAsia. They’re fine for a low cost carrier, so I don’t expect high level hospitality. They could have informed us that the flight would be delayed even if by a few minutes, instead of the passengers asking the gate agents why we’re not boarding 8 minutes before takeoff. And given some of the passengers on this particular flight were problematic, the crew did great handling such people.
Meh, it was AirAsia. It's not about a quality.
Great flight. Achieve my objecttive of travelling with less hassle .
They didn't have a single blanket for hire for a long haul overnight flight. This wasn't good enough even for a budget airline
Kayak shares with you the best price! and in my case it was Air Asia flight. Air Asia flight was on time, the boarding was seamless with FACES technology at KLIA2 and the pilot made a great smooth landing upon arrival. Excellent trip!
I left the city late and fortunately the flight was also delayed 50mins
Air Asia’s standard has dropped tremendously post pandemic. The whole organisation feels ‘soul-less’