Would you like to save as your currency permanently or for this visit only?
Extreme high and extra charges for using pool and sauna
Grand decor, great position, nice and quiet, good breakfast. Bar closed very early,or not open at all, evening meals inferior to local restaurants, bed hard, extra charge for pool not clear until you use which is expensive unless you spend a few hours in there. With just a bit more attention to detail this would be a fantastic hotel
The spa facilities were very nice and our skin felt great after the thermal springs. The beds were very hard (and we like a very firm mattress!)
All staff were friendly, helpful and always ready to help. With a baby we needed boiling water on occasion (as there were no water cookers in the room) and this was given to us by staff at any hour with a smile. Excellent! The central location and room service/restaurant were very good quality for the money and we would go again anytime. We were dissapointed about the baths as with a name- terme- you associate thermal baths of course. we did not make it to the public baths next door but suspect that these were the actual thermal baths we were hoping to see. good marketing though. facilities were simple but in good shape however.
I have stayed there before and this was the cheapest i have stayed for i will use you agian. I have bought a house in the area so will be going again soon.
efficiency, location would not consider it "comfy" or "charming"
Professional staff, excellent breakfast, great central location
Room was very small, airco did not work, matrass was old and worn. Hotel is clearly past its prime and needs serious money to bring it up to standard. As we only stayed, we did not use the spa, hence, these might be of better standard.
Great choice of breakfast Wi-fi only available in the hall
It is not common in other spa hotels to charge for using the pool while you are staying there. When I went through the hotel website it was said that the pool is included and it was one of the main reasons for us to chose the hotel. The staff seemed indifferent and tired comparing to other hotels in italy and we've been in quite a lot of places in italy.
Newly remodeled hotel. Comfortable, spacious, well-lighted room. I loved the little balconi overlooking the green hill facing my room. Very pleasant and efficient staff as well as management. I was very pleased with the quality service and attention I received.I felt at home at Hotel Valentino.
Staff friendly Lack of heating. Very restricted restaurant mene
Very friendly owner who provides customised services and takes care of your individual needs, special nutrition and habits. I definitely recommend this hotel.
large rooms, comfortable bed, had a garage, clean sheets and towels, breakfast went on until midday, cheapest hotel in the area rooms were not that clean (lots of dead bugs everywhere and tables weren't clean) and breakfast was awful (hardly any choice, all stale, any cooked food was extra)
Low price, clean rooms, good parking possibilities Terrible breakfast, poor food in general, unfriendly staff, no wireless Internet connection although web page promised this
good - we were there for one night for a family visit and foünd the hotel to be very satisfactory
Cost of the room 80 degrees F (27C) outside on June 1st but the Hotel do not switch on the air conditioning in the rooms until July 1st! Breakfast was poor in the quality and variety of food on offer.
Free parking, quiet location within walking distance to the city centre.
Pleasant staff. Modern, clean hotel with comfortable rooms Main entrance covered in snow and ice. Not cleared or gritted even though there were more staff than guests!
hospitality of the staff 1) poor breakfast and quality of meal in general; 2) too noisy at night time (because of many junior sportsmen).
Plus / friendliness staff, pool area, room comfort Minus / breakfast quality
faux 'oil' paintings hung at random heights throughout are singularly awful. music in all public areas is obtrusive
Friendly staff, excellent room and wonderful restaurant.
Qiuet, very nice rooms, one of the reception ladies was very helpful. The warm Jacuzzi was nice The free wireless internet connection supplied through a 3G router was terrible. But at least it was free
Fab hotel, massive room, good restaurant, friendly staff, quiet. No complaints
almost everything small parking in front of hotel, other parking a bit far
Nice town and very charming surroundings
Beautiful view from the bedroom. Internet was free, parking was available, TV was ok but no international channels The room was cold at night. Heating seems to have been turned off at midnight. There were no restaurants in the village and the hotel menu was limited. We did not want to eat meat and that was all they had. We had to drive 20 mins to Acqui Therme to eat.
the friendly family feel to the hotel, the food and wine were excellent
Location, view to vineyard, free parking on site, quiet, free wi-fi and breakfast, good (budget) solution when you travel to south in this region even is not very near to the highway Restaurant for dinner started at 19:00, we need dinner earlier because of our 9 years old son, with friendly staff we found a solution in 10 min. away driving by car in near city Acqui Terme.
great location and fantastic people. good value for money. breakfast is basic but ok
The situation, the staff, the swimming pool The coffee at breakfast
The rooms were adequately clean. The bottle of water was cheap: 50 cent per half-liter. Food was nice but far too expensive... In Castel Rocchero, there was an equally good restaurant but, in contrast to Alice's Belvedere, the prices were low and the cordiality of the staff was high. The bar at the entrance of the hotel was always full of drunk locals and noisy teens. The hotel is run by a family who holds the monopoly of tourism business at Alice Bel Colle - high prices, low (no?) sympathy and hospitality, mediocre quality. The "cherry at the top": tables were marked for breakfast - sight-seeing tables for italians and whoever they intend; regular tables for "the rest"... We've never seen this in any 5 star hotel... unique in its worst sense!
Thank you everything was very nice!!!
Very peacefull place with the family atmosphere!
Owners hospitality is outstanding, the dinner is fantastic. We truly enjoyed our stay much. They were finishing the terrace for the season - it should be truly good. Paintings choice for the rooms was a little bit strange. "Apollo and Marsyas" in our room was too dramatic for a bedroom, I guess.
You will arrive in a 'real' Italian family that receives you with a very warm welcome, you can taste the real Italian way of living. Everything have been looked after and is excellent, the room the view and the super breakfast served at the time you request! Then there is the typical Italian diner (cooked by the real MAMA) For anyone who wants to experience the real Italian feeling this is a must It was a little difficult to find, even with satnav. but they are working on road signs to solve that.
A secret jewel in Piëmonte Excellent place but I would advice some fresh bread or a croissant for breakfast