Staff and facilities are really good and will definatley be staying at the hotel again, food was superb - the best we have ever had at a hotel
The room was spotless, staff friendly
The food was great, super bar and restaraunt downstairs and the staff are very friendly. Very clean rooms all in all a super hotel.
Main house full of character and charm, modern decoration, very quiet, more personal than a chain hotel. Restaurant good value and popular. Service excellent. Church clock next door chimes every half hour: ear plugs recommended although you do get used to it.
Staff very friendly and helpful. No tea making facilities and no toast available at breakfast
Excellent small renovated hotel. Highly recommended!
A very nice stay.
welcome juice and homemade chocolate truffles, quiet rooms, very clean, super helpful staff and owner White gloves on staff at night was a bit much
Could not fault any aspect! Was very impressed with the restaurant and value for money for the room. The staff were extremely helpful and friendly.
Friendly people, excellent food Disturbed by the bells from the church during the night
The service at the Hotel was excellent, friendly and pleasant. It's central location added to the ease of our holiday. As it is located in the central market place, at times, noise levels can be quite high (externally), but as long as you are expecting this, you can live with it.
A warm welcome with comfortable rooms and a good selection of traditional food at an excellent price.
We arrived , ate and slept after a business meeting! NO
Very good hotel, exelent rooms, good food, helpful staff.
The room is spacious for our family (2 adults and 2 kids). There are ants in the room.
Well suited for elderly German couples, who enjoy good wine, and do not mind much else. In certain need of renovation. Ask for an advertised swimming pool and you will see a concrete covered whole located in a dark basement - a positive horror movie experience. If you come from a city of mid-quality restaurants, the famed Engel menu will not enchant, while the terrible smell from the kitchen will accompany your stay. There are much nicer restaurants in the village for a quarter of the price. An extra soft bed is an interesting addition to all people with back pain.
The Hotel is a traditional German hotel, with friendly efficent staff, clean room and a lovely courtyard bar to sit in in the evening. Food is good whilst not adventurous. Good if restricted selection of wine. Exellent treatment of our 2 boys. We took our 2 dogs to our room and everyone was fine about that. The town is a beautiful old walled town and lovely to spend time in. The lift got stuck (with us in it before dinner) and the wine list was constrained to wine by the glass the evening we dined - without explanation. Strange particularly in view of the wine outlet which we discovered was owned by the Hotel the next morning.
Comfortable and spacious rooms. Wireless internat in every room free of charge.
Room comfort and breakfast quality. Wi-Fi system was not working well but thanks to helpful staff after a few hours the problem was solved.
The design and layout of the hotel and it's facilities made it easy to use. The staff were very accomoding and cheerful and went out of their way to assist us. The hotel is also of a modern vintage and disign.
The staff was very helpfull and friendly. The sport facilities are excellent. Restaurant very good.
It was nice, although we stayied just one night, we enjoyied it. Room was big and clean, no complains about it.
great Spa and Sauna center restaurant area was a bit smelly
Excellent in every respect
the room was large and well appointed. good modern bathroom
Lovely hotel with friendly staff. Excellent food and a nice atmosphere. Clean and large rooms. Ample parking nearby. Best hotel of our trip. Recommended without reservation. nothing
Staff, food and service.
Hotel staff were friendly and very helpful a really nice experience
Internet worked very well. No air conditioning as expected in hotel of this level.
Modern, spacious,comfortable hotel with pleasant surroundings. Parking easy. Access easy. Staff efficient and friendly. Ideal for business traveller or short relaxed stopover in a densely populated region.
modern hotel, friendly staff, well situated with just a short walk to town centre. Easy free public parking next door.
Breakfast was good, town centre near by. Building work being carried out at rear of hotel, new houses? So noisy in morning and evening when I returned, restraunt selection limited & expensive, better going into Werne centre.
Clean, modern room with all facilities be careful in entering & going out off the underground parking, as the entrance is narrow
Good value for money,clean, good food! Shower haed broken at first time I stey in b&b hotel so I have some trouble with bath time. second time I gote beter room.
modern bright room Internet access did not work.
I liked LCD TV sets both in my room and in the lobby. In a family room for 3 persons and 1 child there were only 3 towels. 1 extra towel would have been appreciated.
located directly at the highway, clean but modest service. internet service will not work
well located to autobahn good value self service- not clear on how to register with automated system
The wide choice of food in the evening evening and morning. Rooms were bright modern and comfortable.
large bed, pin code key i asked for baby cot and they told that was impossible to get it
Nice friendly staff. Easy check in and good breakfast.
Despite the fact that the hotel was fully booked, the rooms on the upper floor were very quiet. It is very busy during this time of year and there were a lot of smokers in the restaurant.
Friendly staff. Excellent food; very good value. Great breakfast.
The hotel was very nice its locaion was a little out of Munster but ideal for visiting the city as the train station was ideal and was only 9 minutes to munster. The town was lovely with nice shops and good walks.
Hotel staffs were very kind and this hotel was very good(pretty and cleaning)
Very friendly owner and his daughter. He did not speak English, so it was hard to understand him since we speak very little German. However his daughter spoke some English, so we got along OK. A great plus for us was the convenient free parking, since we were traveling by car. Only drawback is that the hotel is next to the commuter train track, so the noise of passing trains could be bothersome.
Everything was excellent. Family and staff attended to all our needs, including translation where necessary Only place to sit and have a drink was by the bar. This became very smoky
The breakfast was excellent. We also had a fantastic fillet of pork in the hotel restaurant.
Quality of service, quality of food, we missed the trains when we left.
Lovely room Noisy - on the railway line
This hotel is friendly and comfortable and the food is very good. It is situated in a village and has a good country feel about it and yet ideal for a the lovely city of Munster, standing next to the railway station from where regular trains to Munster take 9 minutes.
The staff The owner and his daughter were so nice and the hotel was charming and had a country feel. Every detail was perfect and the food at the restaurant was excellent. The breakfast was superb with perfectly cooked eggs and a selection of hams and cheeses and warm bread fresh from the oven. I would make a special trip to stay at this hotel again plus it is only 9 minutes from Muenster by train which stops right next to the hotel. The bar is in the same room as the restaurant so everything smells like cigarette smoke.
I liked the service of the staff. And the breakfast was very good. Maybe they could have something like a minibar in the room, or just something to eat like fruit.
This is a traditional town-centre hotel and fulfilled our needs as on overnight stop exactly. Very competent and friendly reception. Good-size room with sofa and nice en-suite shower room. Swimming pool was a bonus but could do with a bit of smartening up. Being in town there is a risk of street noice but we experienced nothing untoward.
I liked the room, the staff and the breakfast, everything, in short. wi - fi
Very friendly staff. Excellent breakfast and absolutely nothing to complain about.
The hotel is in need of general updating.
Friendly Staff, locking garage, in walking distance of local facilities Small bathroom
wirless connection did not work as very bad connection.
it was the worse hotel i have ever stayed in would not call it hotel more a b and b. my privace was nil. as i had a lazy morning one of the days i stayed in bed and a man walked into my room to do something to heaters while we did not give him permission. Also bed linen fu.ll of holes . i have itch bumps all over my body from room. Net curtains on window suppose to be white they were black.staff no english. i feel i should get refund
friendly staff road noise
The hotel is spotlessly clean and tidy with good parking and friendly staff. The large rooms are comfortable and nice grounds to the hotel. The location on a retail park with Ikea, McDonalds and other stores many put some people off, but it was easy to find and the location was never a problem for us, far from it. Nice American Diner walking distance away for great breakfasts and dinner. The charge for 1 small dog in the room at €10 per night is a little high, especially as she slept in a fabric kennel, would have been better declared in advance.
easy to find, large rooms, confortable bed
when I arrive in the Hotel the roon was not available, then me and my friend had to sleep in just one roon, instead of two that I had requested!
Pleasant staff and friendly atmosphere. Room was clean and in line with specs.
The initial welcome was friendly and the staff we met during the rest of our stay were cheerful and helpful.
Room was very nice, staff was very helpful. Pool was not heated so it was a little cold
everything reception should have been better informed regarding tv in rooms as we wanted to watch the football, we tried to find somewhere outside the hotel to watch it with no luck on returning to the hotel by chance we discovered the game on the premiere channel this is not a complaint just for future british guests who love football !
Excellent location right near the city centre. Having to pay separately for parking. Previously when I used this hotel parking was free.
Silence of the room at nights Internet was charged and expensive
The staff where very freindly and helpful No Complaints, I will be back in Hamm in Sept and I look forward to staying at your hotel, I will also bring others along.
Big room, restaurants and shops in walking distance! <5 min walk no coffee maker available at the room
The staff were very pleasant and forthcoming,I especially liked the restaurant,the variety for the breakfast buffet was good and the staff again were very helpful. I think that it was a bit over the top to be asking for payment for the Sky T.v that was available in the hotel.
friendliness of staff, reception area spacious and welcoming. bedrooms and corridors very smokey, this reflected in the curtains and decor, a great pity, otherwise we would stay again, if we would recommend we would point this out.
friendly staff, terrific breakfast, very spacious rooms, great sauna and pool facilities. Also convenient and central location. The bathroom decor - a 1980's brown - starts to look a bit dated now.
The staff were very friendly and accomodating