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It is a family run hotel, in the same family for four generations and typical of the things we like about german hospitality and service.
Nice area, nice staff Nothing
Staff were friendly and the food was simple but good
Nice, plentiful, and properly served breakfast We had asked for a double non-smoker room, but we got a smoker room, and there were twin beds, that we couldn't put together because of some wood in between. Most of all, the hotel wasn't full, and no one advised us of the inconveniences.
Clean with friendly staff. Made us feel welcome.
Nice and pleasent atmosphere. Welcomming and positive staff. There were no proper desk to work from and poor internet facillities. TV too small to watch from the bed. No real curtains!
nice cuntry hotel givea a good feal , though I got only one stay.
Very friendly staff Broken furniture (loose arm rest), sagging mattresses and bathroom floor not cleaned properly
Excellent location right near the city centre. Having to pay separately for parking. Previously when I used this hotel parking was free.
The staff were very pleasant and forthcoming,I especially liked the restaurant,the variety for the breakfast buffet was good and the staff again were very helpful. I think that it was a bit over the top to be asking for payment for the Sky T.v that was available in the hotel.
everything reception should have been better informed regarding tv in rooms as we wanted to watch the football, we tried to find somewhere outside the hotel to watch it with no luck on returning to the hotel by chance we discovered the game on the premiere channel this is not a complaint just for future british guests who love football !
Room was very nice, staff was very helpful. Pool was not heated so it was a little cold
Big room, restaurants and shops in walking distance! <5 min walk no coffee maker available at the room
friendly staff, terrific breakfast, very spacious rooms, great sauna and pool facilities. Also convenient and central location. The bathroom decor - a 1980's brown - starts to look a bit dated now.
Silence of the room at nights Internet was charged and expensive
The staff were very friendly and accomodating
friendliness of staff, reception area spacious and welcoming. bedrooms and corridors very smokey, this reflected in the curtains and decor, a great pity, otherwise we would stay again, if we would recommend we would point this out.
The staff where very freindly and helpful No Complaints, I will be back in Hamm in Sept and I look forward to staying at your hotel, I will also bring others along.
easy to find, large rooms, confortable bed
friendly staff road noise
Pleasant staff and friendly atmosphere. Room was clean and in line with specs.
The initial welcome was friendly and the staff we met during the rest of our stay were cheerful and helpful.
The hotel is spotlessly clean and tidy with good parking and friendly staff. The large rooms are comfortable and nice grounds to the hotel. The location on a retail park with Ikea, McDonalds and other stores many put some people off, but it was easy to find and the location was never a problem for us, far from it. Nice American Diner walking distance away for great breakfasts and dinner. The charge for 1 small dog in the room at €10 per night is a little high, especially as she slept in a fabric kennel, would have been better declared in advance.
when I arrive in the Hotel the roon was not available, then me and my friend had to sleep in just one roon, instead of two that I had requested!
It was nice, although we stayied just one night, we enjoyied it. Room was big and clean, no complains about it.
The design and layout of the hotel and it's facilities made it easy to use. The staff were very accomoding and cheerful and went out of their way to assist us. The hotel is also of a modern vintage and disign.
great Spa and Sauna center restaurant area was a bit smelly
The staff was very helpfull and friendly. The sport facilities are excellent. Restaurant very good.
Room comfort and breakfast quality. Wi-Fi system was not working well but thanks to helpful staff after a few hours the problem was solved.
Comfortable and spacious rooms. Wireless internat in every room free of charge.
We arrived , ate and slept after a business meeting! NO
Very good hotel, exelent rooms, good food, helpful staff.
Well suited for elderly German couples, who enjoy good wine, and do not mind much else. In certain need of renovation. Ask for an advertised swimming pool and you will see a concrete covered whole located in a dark basement - a positive horror movie experience. If you come from a city of mid-quality restaurants, the famed Engel menu will not enchant, while the terrible smell from the kitchen will accompany your stay. There are much nicer restaurants in the village for a quarter of the price. An extra soft bed is an interesting addition to all people with back pain.
The Hotel is a traditional German hotel, with friendly efficent staff, clean room and a lovely courtyard bar to sit in in the evening. Food is good whilst not adventurous. Good if restricted selection of wine. Exellent treatment of our 2 boys. We took our 2 dogs to our room and everyone was fine about that. The town is a beautiful old walled town and lovely to spend time in. The lift got stuck (with us in it before dinner) and the wine list was constrained to wine by the glass the evening we dined - without explanation. Strange particularly in view of the wine outlet which we discovered was owned by the Hotel the next morning.
The room is spacious for our family (2 adults and 2 kids). There are ants in the room.
Hotel staff were friendly and very helpful a really nice experience
Internet worked very well. No air conditioning as expected in hotel of this level.
Lovely hotel with friendly staff. Excellent food and a nice atmosphere. Clean and large rooms. Ample parking nearby. Best hotel of our trip. Recommended without reservation. nothing
the room was large and well appointed. good modern bathroom
Staff, food and service.
Modern, spacious,comfortable hotel with pleasant surroundings. Parking easy. Access easy. Staff efficient and friendly. Ideal for business traveller or short relaxed stopover in a densely populated region.
Excellent in every respect
Clean, modern room with all facilities be careful in entering & going out off the underground parking, as the entrance is narrow
Breakfast was good, town centre near by. Building work being carried out at rear of hotel, new houses? So noisy in morning and evening when I returned, restraunt selection limited & expensive, better going into Werne centre.
modern hotel, friendly staff, well situated with just a short walk to town centre. Easy free public parking next door.
Could not fault any aspect! Was very impressed with the restaurant and value for money for the room. The staff were extremely helpful and friendly.
welcome juice and homemade chocolate truffles, quiet rooms, very clean, super helpful staff and owner White gloves on staff at night was a bit much
A very nice stay.
Excellent small renovated hotel. Highly recommended!
Staff and facilities are really good and will definatley be staying at the hotel again, food was superb - the best we have ever had at a hotel
The room was spotless, staff friendly
Staff very friendly and helpful. No tea making facilities and no toast available at breakfast
The food was great, super bar and restaraunt downstairs and the staff are very friendly. Very clean rooms all in all a super hotel.
Main house full of character and charm, modern decoration, very quiet, more personal than a chain hotel. Restaurant good value and popular. Service excellent. Church clock next door chimes every half hour: ear plugs recommended although you do get used to it.
Everything ok,to me perfect position for morning after appointment.
The host was very friendly and helpful even though we arrived late. Super service! Excellent breakfast. I can warmly recommend a stay here.
easy to reach from motorway, good value fopr money, friendly staff
Lovely village with great location, right in the middle of Münsterland and its many water castles. The room was immaculate, staff welcoming, and breakfast excellent. When others wrote that the church bells rang all night, I took that with a grain of salt. But the church was right out our window, and the bells did ring throughout the night. It was melodious, but noticable. I would stay here again, though.
Not too far from Munster. Easy to find. Very noisy from outside traffic. Hot, no fan or aircon.
breakfest i orderd one double bed but got two joined beds.
The rooms were a good size and absolutely clean. The breakfast was substantial and they kept the food out late for those of us who like to sleep in. Very easy access to Munster and the people in the town were very friendly. There was a bit of noise from the bar downstairs and the street was surprisingly noisy until late for such a small town on the Friday and Saturday nights we were there.
Staff very attentive, lovely room, excellent breakfast and restaurant was exceptional Bed was not the most comfortable - mattress rather lumpy but would not stop me going back
Nice friendly staff. Easy check in and good breakfast.
Despite the fact that the hotel was fully booked, the rooms on the upper floor were very quiet. It is very busy during this time of year and there were a lot of smokers in the restaurant.
Friendly staff. Excellent food; very good value. Great breakfast.
it was the worse hotel i have ever stayed in would not call it hotel more a b and b. my privace was nil. as i had a lazy morning one of the days i stayed in bed and a man walked into my room to do something to heaters while we did not give him permission. Also bed linen fu.ll of holes . i have itch bumps all over my body from room. Net curtains on window suppose to be white they were black.staff no english. i feel i should get refund
Friendly Staff, locking garage, in walking distance of local facilities Small bathroom
The hotel is in need of general updating.
wirless connection did not work as very bad connection.