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McAllen Medical Center
Rio Grande Regional Hospital
The pool was very clean! Morning breakfast was good too! Wi-Fi was not usable
The amount charged there are a lot of other hotels featuring a lot better amenities not even a hot tub outside and the mattresses were very uncomfortable!
Facilities and very close to mall
With all due respect, the only thing nice about my stay at the hotel was it being next to the mall. First of all, I was assigned Room 114, which was out of the question. The door frame was damaged, as if someone tried to break in, the door ladge was broken, the room seemed very unsafe. I called the front desk and had the girl assign me another room, this time it was room 249, which door ladge was also broken, the bed sheets were torn, the towels seemed to be pretty old "yellowish color". The adjoining door sidings were cracked, really cracked on the right, I just didn't feel safe. Last but not least, the bed's frame was too pretruding, I did hurt my ankle a couple of times, the bedspread covered the railings, therefore it was hard to notice them.
Hotel employee is great always on her toes All good
There is only on good thing and it is its location. Just a couple of minutes from shopping places. The rooms are insanily dirty. There are a PLAGUE OF COCKROACHES living on the rooms. I asked for a new room and another client said: It is the same, my room is INFESTED. The staff gave me a can of insecticide and sent me to help for my own.
Pool I was given keys to a smoking room, without being asked , and I wasn't allowed to change a room.
Everything seemed ok as far as cleanliness and location. A bit loud, like the surrounding rooms and the room i booked was for 2 adults. I was in the pool with my daughter and had some guests who dropped by. They did not stay with us as they did get in the pool for about half an hour. I was charged $30 extra
was very clean and updated has a picnic area pool is kinda small but very nice
clean, personel was pleasent breakfast could have been better
The room was a great size and very comft the restroom was dirty
In personal opinion, this place should not receive the stars that it has,but the night staff person was very pleasant. The overall atmosphere was good for the area. Parking in front of room. The room looked like it had been thrown together, pink sheets on bed, bad entrance. Burn scar marks all over bathtub,(even tho it was a smoking room, it was un-appealing. Front desk area had boxes and other extra items for other rooms scattered all over.