Pros (+) The hotel was very clean and well laid out.
Cons (-) Did not know what was nearby for food. Nothing in walking distance that we knew of. Would have been nice if hotel had a list, or places that would have delivered.
2 stars
TownePlace Suites by Marriott Albany Downtown/Medical Center
Photos of TownePlace Suites by Marriott Albany Downtown/Medical Center
Overview
Discover a homelike extended stay at TownePlace Suites Albany Downtown/Medical Center. Our hotel's prime location surrounds you with adventure. Explore the Empire State Plaza Convention Center, MVP Arena and the University of Albany. When it's time to unwind, discover soothing settings in our spacious suites. We deliver convenience with plush bedding and fully equipped kitchens. Business travelers can also benefit from ergonomic workstations and complimentary Wi-Fi. After awaking rejuvenated, jump-start your morning at our free breakfast buffet. Indulge in a wide selection of breakfast pastries, eggs, sausage, waffles, and an assortment of hot and cold breakfast cereals. Take full advantage of our fitness center, or switch up your exercise routine by swimming laps at our indoor pool. If you're needing to focus on work, we provide an intimate event space compatible for board meetings and team training seminars. At TownePlace Suites Albany Downtown/Medical Center
Latest deals for TownePlace Suites by Marriott Albany Downtown/Medical Center
Amenities at TownePlace Suites by Marriott Albany Downtown/Medical Center
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Kitchen
- Dishwasher
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
- Kitchenette
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Adapted bath
- Allergy-free room
- No smoking
- Toilet with grab rails
- Designated smoking area
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Key card access
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Linens
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
General
- Family rooms
- Seating area
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bathroom
- Additional bathroom
- Hairdryer
- Toilet
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Dining
- Grocery deliveries
- Snack bar
- Continental breakfast
Health and safety
- Daily housekeeping
- Safe
- Cleaning products
Pool and spa
- Hot tub
- Indoor pool
Parking and transportation
- Parking
- Private parking
Outdoor
- Terrace/Patio
- Grill
Bedroom
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Complimentary breakfast
Things to do
- Board games/puzzles
Fitness
- Fitness center
Reviews of TownePlace Suites by Marriott Albany Downtown/Medical Center
7.5
Good
243 verified ratings
Wonderful
112
Very good
42
Good
28
Okay
11
Fair
21
Mediocre
10
Poor
19
Summary of reviews
Guests say
Guests appreciated the friendly and helpful staff, as well as the spacious rooms and convenient laundry area. However, many expressed dissatisfaction with cleanliness issues, such as hairs found in the bathroom, and noted that several amenities were either broken or lacking. The location was also a concern for some, being in a less desirable neighborhood, and there were complaints about the value for the price paid, especially regarding additional charges for parking and unclear discounts.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
7.5 out of 10
151 reviews
7.5 out of 10
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7.4 out of 10
2 reviews
8 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's customer service?
The hotel's staff is known for being very kind, receptive, and extremely friendly, providing outstanding customer service.
How are the beds at the hotel?
Guests have mentioned that the beds are comfortable, providing a good night's sleep.
Is the hotel clean and family-friendly?
The facility is described as very clean and family-friendly, offering pleasant and spacious rooms.
What are the dining options at the hotel like?
The breakfast is described as decent, and the staff is very friendly. However, some guests mentioned that the request for clean towels and extra blankets took a while to be fulfilled.
Is parking available at the hotel?
The hotel offers parking, but some guests have mentioned that there is a charge of $10 per night, which was not mentioned on the website.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season for a Quieter Experience
Visiting in April, the low season, might provide a quieter and more relaxed experience, as mentioned by some guests.
Explore Nearby Attractions
The hotel is conveniently located near several attractions, including the New York State Museum, Washington Park, and the Times Union Center, making it a great base for exploring the area.
Check Room Size and Amenities
Some guests found the rooms to be smaller than expected, so it's advisable to check the room size and amenities before booking, especially for longer stays.
Inquire About Parking Charges
Guests were surprised by the parking charges, which were not mentioned on the hotel's website. It's recommended to inquire about any additional charges, such as parking fees, before booking.
Verify Pool and Hot Tub Availability
Some guests experienced issues with the pool and hot tub, including closures for maintenance. It's advisable to verify the availability of these facilities before booking if they are important to your stay.
Be Mindful of Noise Levels
Several guests mentioned noise disturbances, such as loud talking and running in the hotel, especially by children in the pool area. Consider this factor if you prioritize a quiet environment.
Check for Cleanliness Concerns
While many guests found the hotel clean and family-friendly, some reported issues with cleanliness, including a dirty pool and bathroom concerns. It's advisable to check recent reviews for cleanliness feedback.
Confirm Breakfast Options
While some guests enjoyed the breakfast and friendly staff, others found the breakfast lacking in options and needing better stocking. It's advisable to confirm the current breakfast offerings if this amenity is important to your stay.
Inquire About Additional Charges
Some guests were surprised by additional charges, such as for parking and laundry detergent. It's recommended to inquire about any potential additional fees before or upon arrival to avoid unexpected expenses.
Location
22 Holland Avenue, Albany, NY 12209
What's nearby
- New York State Museum0.5 mi
- Cathedral of the Immaculate Conception0.6 mi
- Washington Park0.7 mi
- Empire State Plaza0.7 mi
- Lark Street0.8 mi
- Washington Avenue Armory Sports and Convention Arena0.8 mi
- New York State Capitol0.8 mi
- Times Union Center0.9 mi
- University Club of Albany0.9 mi
- Albany Institute of History and Art0.9 mi
- Cathedral of All Saints0.9 mi
- Albany City Hall1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about TownePlace Suites by Marriott Albany Downtown/Medical Center
Low season | May |
|---|---|
High season | February |
Average price (weeknight) | $167 |
Average price (weekend night) | $177 |
When to book a room at TownePlace Suites by Marriott Albany Downtown/Medical Center
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at TownePlace Suites by Marriott Albany Downtown/Medical Center
FAQs when booking at TownePlace Suites by Marriott Albany Downtown/Medical Center
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Value for money | 7.6 |
|---|---|
Distance to city center | 1.1 mi |
Nearest Airport | Albany Intl |
Distance to airport | 7.2 mi |
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