Guest reviews of Hilton Garden Inn Albany Medical Center
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All Reviews
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Couples
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Families
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Business
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Overall Rating
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10.0 "Internet works perfectly."10.0 "100% thought it was a
great value ." -
9.4 "World class service."9.7 "97% found the
staff to be very friendly ." 8.9 "89% said thereception staff was great ." 9.5 "95% thought theservice was very professional ." 8.5 "85% werehappy with the shuttle service ." -
9.0 "Perfectly clean."9.0 "90% said
rooms were clean ." 9.4 "94% thoughtit was clean ." -
9.0 "Food is to die for."
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8.5 "Good value."7.1 "71% were
happy with the price of the breakfast ." 10.0 "100% thought it was agreat value ."
Overall Rating
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9.2 "World class service."9.7 "97% found the
staff to be very friendly ." -
8.6 "Good value."
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8.2 "Location is great."
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8.0 "Breakfast is good."
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7.4 "Nice rooms."
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6.4 "Average comfort."6.1 "
Beds were acceptable for 61%."
Overall Rating
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9.4 "World class service."9.7 "97% found the
staff to be very friendly ." 8.9 "89% said thereception staff was great ." -
9.2 "Food is to die for."
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8.9 "Generally very clean."8.9 "89% said
rooms were clean ." -
8.4 "Good value."
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8.2 "Location is great."9.4 "94% thought
parking was inexpensive ." -
6.3 "Average comfort."6.2 "
Beds were acceptable for 62%."
Overall Rating
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9.5 "World class service."9.7 "97% found the
staff to be very friendly ." -
7.9 "Good location."
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7.3 "Nice rooms."
Overall Rating
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9.4 "World class service."9.7 "97% found the
staff to be very friendly ." -
7.5 "Nice rooms."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
Close to everything Friendly staff Nice rooms The bed seemed smaller than a king size.
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9.1review from
Nice staff, useful gym, connected to Starbucks and a good bar Shower handle was broken and had poor water pressure. coffee machine was broken, too.
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9.7review from
Well I was held prisoner by the hospital another night... So back to the Hilton Garden Inn for my wife. Once again great stay.
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9.7review from
Being my husband was in the hospital, the location was great. Nice place, nice staff.
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10.0review from
The people at the desk and in the restaurants could not have been nicer and more helpful. This is a beautiful property with an excellent location.n The breakfast was excellent! Nothing, we loved everything!
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9.1review from
Angel Silva was extremely nice at the desk and was very welcoming! Location and parking
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6.2review from
Very clean, friendly staff, good location for the purpose I needed it for. The mattresses in the double queen room kept both me and my mother from sleeping both nights of our stay. Also wish that breakfast was included.
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7.4review from
I booked the hotel because it was in fairly close proximity to a concert we were going to and because I like the beds at HGI. I didn't realize this was a hotel geared to the medical center. We didn't request a handicapped bathroom , but we got one. The entire room was the shower and there was no way to keep the water from spreading all over the floor (very poorly designed). The beds were okay but not as comfortable as I expected and the parking was a hassle.
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10.0review from
The staff was amazing and the hotel was very clean and beautiful. USB ports on the lamps instead of regular outlets.
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6.8review from
The room was very clean and comfortable as was the fitness center. The staff were very friendly and helpful, especially when we complained about the noisy guests. Apparently the hotel fronts for a college dorm room, there were several visiting college hockey teams in the hotel for games with the many local colleges in the area. Kept us up all night with yelling and running in the halls. Even after calls to the front desk it continued. When I requested the name of the college that was on my floor so I could notify their athletic director I was told they couldn't tell me.
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9.1review from
It was close to restaurants and museums. I was there for a conference and it was nice to have a variety of dining choices right nearby. The hotel was clean, quiet and all-around satisfactory. Parking was a bit limited. I always managed to find a spot but it was often the last one. In the morning I noticed some desperately parked cars on curbs or nearly blocking an exit.
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8.0review from
Close to everything Friendly staff Nice rooms The bed seemed smaller than a king size.
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9.1review from
Nice staff, useful gym, connected to Starbucks and a good bar Shower handle was broken and had poor water pressure. coffee machine was broken, too.
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9.7review from
Well I was held prisoner by the hospital another night... So back to the Hilton Garden Inn for my wife. Once again great stay.
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9.7review from
Being my husband was in the hospital, the location was great. Nice place, nice staff.
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10.0review from
The people at the desk and in the restaurants could not have been nicer and more helpful. This is a beautiful property with an excellent location.n The breakfast was excellent! Nothing, we loved everything!
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9.1review from
Angel Silva was extremely nice at the desk and was very welcoming! Location and parking
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10.0review from
The staff was amazing and the hotel was very clean and beautiful. USB ports on the lamps instead of regular outlets.
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9.1review from
It was close to restaurants and museums. I was there for a conference and it was nice to have a variety of dining choices right nearby. The hotel was clean, quiet and all-around satisfactory. Parking was a bit limited. I always managed to find a spot but it was often the last one. In the morning I noticed some desperately parked cars on curbs or nearly blocking an exit.
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7.4review from
I booked the hotel because it was in fairly close proximity to a concert we were going to and because I like the beds at HGI. I didn't realize this was a hotel geared to the medical center. We didn't request a handicapped bathroom , but we got one. The entire room was the shower and there was no way to keep the water from spreading all over the floor (very poorly designed). The beds were okay but not as comfortable as I expected and the parking was a hassle.
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6.8review from
The room was very clean and comfortable as was the fitness center. The staff were very friendly and helpful, especially when we complained about the noisy guests. Apparently the hotel fronts for a college dorm room, there were several visiting college hockey teams in the hotel for games with the many local colleges in the area. Kept us up all night with yelling and running in the halls. Even after calls to the front desk it continued. When I requested the name of the college that was on my floor so I could notify their athletic director I was told they couldn't tell me.
