I felt like I was staying at a cheap budget motel. If I didn’t check in so late I would have went to a different hotel.
3 stars
Hilton Albany
Photos of Hilton Albany
Overview
Conveniently located near everything that downtown Albany has to offer. The Hilton Albany’s excellent location, in the heart of the Capital District, puts your within walking distance to the New York State Capitol, Empire State Plaza, MVP Arena, and the many Commercial business and State offices. Sophisticated, comfortable oversized guest rooms feature an array of amenities such as marble vanities with back lit mirrors and a refrigerator in every room. Catch up on work using complimentary WiFi at the desk with an ergonomic chair, or enjoy watching a movie or sporting event on the LCD flat-screen TVs. Upgrade to an Executive Room featuring 42-inch TVs, robes, and access to the Executive Lounge which offers a complimentary light breakfast, afternoon snacks, hors d’oeuvres and beverages (nominal charge for alcoholic beverages). Start the day right with grab and go foods at Mr. B’s Coffee, located in the lobby. Or, if a power breakfast is needed try the delicious Hilton Breakfast Buffet at our on-site Charter restaurant. Charter also serves lunch and dinner offering a carefully crafted wine list, the perfect accompaniment to your meal. Gather with colleagues and friends at SESSIONS, the hotel’s lounge, which provides late night food service for guests arriving after hours. Re-energize with a workout in the fully equipped fitness center featuring Precor equipment followed by a swim in our spacious atrium heated indoor pool. Keep in touch with your office or home at the 24-hour Connectivity Station. We offer over 30,000 sq. ft. of flexible function space for corporate meetings, conferences and social events. With 31 combinations of meeting rooms, including the largest ballroom in Capital District, the Hilton Albany can host an array of sizes and configurations. Paired with modern amenities and high speed internet, our Downtown Albany hotel is the smart choice for guests traveling to the area.
Latest deals for Hilton Albany
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Albany
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Shuttle service (free)
- Business center
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Hypoallergenic pillow
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
General
- Executive lounge access
- Family rooms
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- City view
- Privacy curtain
- Storage available
Services and conveniences
- ATM on-site
- Business center
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- CD player
- TV
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
- Wardrobe or closet
Parking and transportation
- Shuttle service (free)
- Parking
- Airport shuttle
Laundry
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Things to do
- Gift shop
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Hilton Albany
6.3
Okay
880 verified ratings
Wonderful
201
Very good
118
Good
128
Okay
93
Fair
112
Mediocre
60
Poor
168
Summary of reviews
Guests say
Guests appreciated the hotel's great location and friendly staff, but many expressed dissatisfaction with the cleanliness of the rooms and the quality of service. Issues like dirty windows, unpleasant smells, and high parking fees were also mentioned, leading to an overall disappointing experience for some.AI-Generated from customer reviews
Reviews(7)
Q&A(5)
Tips(10)
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Score by provider
6.3 out of 10
19 reviews
7.7 out of 10
6 reviews
All reviews
Pros (+) The hotel looked nice, the view on the tenth floor was beautiful
Cons (-) Tub was gross looking, could not change time on alarm clock, more modern TVs options like a smart TV with netflix
Pros (+) My Entire Stay Was Amazing, And Will Return Soon ;-D!!!!
Cons (-) No Improvement Needed ;-D!!!!
Cons (-) Had to pay 17 dollars per day for parking
Pros (+) The staff was very nice and the beds were very comfortable. It was located close to where we needed to go and room service food was wonderful!
Cons (-) I did not appreciate how expensive the room was for what it was! The bathroom was the smallest room I have ever seen! And when you pay almost 300$ a night for a room you should not have to 0pay 15$ to park your vehicle! I have stayed at other Hilton's that were much nicer and cheaper!
Cons (-) Front desk staff was not informative about facilities / hotel stay.
Pros (+) We stayed at the hotel over the 4th of July weekend, and we were given a room on the upper floor facing the capital, so that we could see the fireworks. The hotel has a nice indoor pool, but because the heat was not working well and the water was pretty cold, our kids spent a lot of time playing in the hot tub (which was warm but not hot). The fireworks were fantastic from the hotel, even with a s...
Cons (-) We ordered room service twice, and it was a challenge both times to be understood by the person taking the order. One time we were bounced around on the phone and had to give the order to three different people. There are a variety of fees for room service, including an 18% "service charge" that the menu says is not a gratuity but that comes up on the bill as a gratuity, so it was unclear whether ...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers an indoor pool, a fitness center, a gift shop, and a restaurant with a bar and lounge. Additionally, guests can enjoy the convenience of free Wi-Fi and a free airport shuttle.
How is the quality of the beds at the hotel?
Guests have mentioned that the beds are fairly comfortable, but some have noted that the pillows were flat and one room had a mattress with a hole in it.
Is parking available at the hotel?
The hotel provides parking, but some guests have expressed concerns about the parking situation, mentioning that the parking garage had issues with the scanner and that there was an unexpected charge for parking.
What is the food quality like at the hotel?
Guests have praised the very good restaurant and the reasonably priced breakfast with good service. However, some have mentioned that the drinks at the bar were expensive and that the breakfast buffet was not included.
How is the cleanliness of the hotel?
While many guests have appreciated the clean rooms and facilities, some have reported issues such as dirty rooms, stained carpets, and a bathroom that was not properly serviced.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider the Low Season for a Quieter Experience
Visiting in June, the low season, might offer a quieter and less crowded experience, as mentioned by some guests.
Take Advantage of the Free Airport Shuttle
The hotel provides a free airport shuttle, which can be a convenient and cost-effective way to reach the hotel, as highlighted by guests.
Be Mindful of Room Selection
Some guests recommended double-checking the room upon arrival to ensure it meets expectations, as a few mentioned issues with cleanliness and maintenance in certain rooms.
Explore Nearby Attractions
The hotel's proximity to various attractions like Albany City Hall, Times Union Center, and The Egg makes it an ideal base for exploring the city, as noted by several guests.
Check for Special Accessibility Features
The hotel offers increased accessibility and multi-lingual staff, making it suitable for guests with specific needs, as highlighted by some reviewers.
Consider Room Service for Convenience
Opting for room service can be a convenient dining option, especially for those who prefer to dine in the comfort of their rooms, as suggested by a few guests.
Plan Ahead for Parking
Some guests experienced challenges with the parking situation, so it's advisable to plan for parking in advance or explore alternative parking options nearby.
Utilize the Fitness Center
The hotel features a fitness center, providing an opportunity for guests to maintain their workout routines during their stay, as mentioned by some reviewers.
Confirm Room Amenities
It's advisable to confirm the availability of specific amenities, such as a hot tub, as a few guests were disappointed by the absence of certain advertised features.
Location
40 Lodge Street, Albany, NY 12207
What's nearby
- Albany City Hall134 yd
- St. Mary's Church155 yd
- Times Union Center285 yd
- Union Station343 yd
- Empire State Plaza435 yd
- New York State Capitol0.3 mi
- Palace Theatre0.3 mi
- Hudson River Way0.3 mi
- Cathedral of All Saints0.4 mi
- Cathedral of the Immaculate Conception0.4 mi
- New York State Museum0.4 mi
- Albany Institute of History and Art0.5 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Albany
Low season | September |
|---|---|
High season | July |
Average price (weeknight) | $224 |
Average price (weekend night) | $316 |
When to book a room at Hilton Albany
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in AlbanyGood to know
Value for money | 6.2 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | Albany Intl |
Distance to airport | 7.2 mi |
Everything you need to know for your stay in Albany
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