When you stay more than one night, you have to request if you want your room to be cleaned and if you need towels to be replaced, also if you need more shampoo, coffee capsules, or anything else. Otherwise nothing will be done in the room
3 stars
Hotel Albuquerque at Old Town
800 Rio Grande Boulevard Northwest, Albuquerque, NM 87104, United States
Albuquerque, NM
See location+1 505 843 6300Photos of Hotel Albuquerque at Old Town
Overview
Situated in Albuquerque, Hotel Albuquerque At Old Town - Heritage Hotels and Resorts provides unique 3-star accommodation, as well as a Jacuzzi and an outdoor pool. It offers free wireless internet in public areas and is moments from Albuquerque Museum and other tourist attractions.
A 24-hour reception, a concierge and an express check-in and check-out feature are just some of the convenient services at the hotel. In sunny weather, an outdoor terrace offers a nice spot to relax.
Hotel Albuquerque At Old Town - Heritage Hotels and Resorts features rooms equipped with a hair dryer.
Guests staying at the hotel can sit down to a unique dining experience at the on-site restaurant, conveniently situated for those who want to stay close by when looking for a bite to eat. A wide choice of cafés and restaurants are also found in the area.
Hotel Albuquerque At Old Town - Heritage Hotels and Resorts is less than a 15-minute drive from Albuquerque International Sunport Airport and Albuquerque Little Theatre is a short walk away. University of New Mexico is around a 20-minute drive away.
Latest deals for Hotel Albuquerque at Old Town
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hotel Albuquerque at Old Town
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Chapel/shrine
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- No smoking
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
Basics
- Free Wi-Fi
- Internet
- Free toiletries
- Heating
- Air-conditioned
Pool and spa
- Massage
- Spa
- Hot tub
- Outdoor pool
Things to do
- Gift shop
- Eco tourism
- Bicycle rental
- Night club
General
- Seating area
- Telephone
- City view
- Storage available
Outdoor
- Terrace/Patio
- Balcony
- Garden
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Media and entertainment
- Cable or satellite TV
Bathroom
- Hairdryer
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Hotel Albuquerque at Old Town
8.6
Very good
865 verified ratings
Wonderful
476
Very good
153
Good
110
Okay
38
Fair
41
Mediocre
14
Poor
33
Summary of reviews
Guests say
Guests appreciated the hotel's great location, being close to Old Town and various dining options. However, many expressed dissatisfaction with the service, citing rude staff and inattentiveness. Cleanliness was also a concern, with reports of unclean rooms and unpleasant smells. Overall, while the setting and amenities were praised, the service and upkeep left much to be desired.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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8.6 out of 10
730 reviews
8 out of 10
26 reviews
8.1 out of 10
10 reviews
8.5 out of 10
10 reviews
All reviews
Cons (-) Smelled like greasy food. Run down hotel.
Pros (+) View was great.
Cons (-) Turned out that Friday night was a party night for a room near us. Loud and drunk young folks. Had to call security and police to get them under control. Room was not really cleaned each day, just a few things done. Chairs not comfortable, not enough electric outlets. No extra blankets in the room. Bed not comfortable.
Pros (+) Very friendly staff. Pool area was well maintained and covered by Aaron. The restaurant was a big surprise - usually do not expect hotels to serve food as good as we got there.
Cons (-) Nothing - perfect for a guys weekend.
Pros (+) The location was perfect. It was within walking distance of the old town shops and restaurants. The pool was very nice and all of the indoor and outdoor decor was beatiful. The room and bathroom were surprisingly larger than expected. The staff were very helpful and accomdating
Cons (-) There was construction going on right next to the hotel that was fairly loud and started relatively early that woke me up.
Pros (+) Nothing
Cons (-) Very unattentive front desk. Asked for suggestions for dining in the area and got blank stares. Called front desk about fighting in the hallway at 2am and the yelling and screaming continued for over an hour.
Pros (+) Loved that the hotel was situated where old town and st Claire winery were walking distance easy to get around to places. Hotel rooms were clean and beds were comfortable
Cons (-) Didn't like that happy hours was unavailable on weekends and no breakfast was included with room stay
Pros (+) Employees were really nice and helpful.
Pros (+) My room was comfortable, the restaurant and reception staff were very friendly. Great location near old town. Free parking
Cons (-) I was disappointed that they didn't have the fireplace going in the big hall to make it a bit cozy.
Pros (+) Staff was very professional and kind. There is a nice pool and a patio. Overall very pleasant.
Cons (-) Rooms are standard.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique dining options?
The hotel offers a unique dining experience at the on-site restaurant, and there is also a bar/lounge and a coffee shop available.
Are there any nearby attractions worth visiting?
The hotel is conveniently located near popular attractions such as the Albuquerque Museum, Old Town Plaza, and the ABQ BioPark Botanic Garden.
What can guests expect from the hotel's amenities?
Guests can expect amenities such as an outdoor pool, a spa, a hot tub, and a fitness center, as well as a gift shop and shops on-site for added convenience.
How is the hotel's cleanliness and maintenance?
The hotel provides clean and spacious rooms, and guests can enjoy the beautiful grounds, a clean pool, and a well-maintained hot tub.
Is parking readily available at the hotel?
The hotel offers free parking, although it may be a bit hard to find during peak times such as Friday nights or Saturdays due to events and parties.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Enjoy Live Music
Guests enjoyed the live jazz quartet on Saturday night, adding a memorable touch to their stay. Check for any scheduled live music events during your visit.
Consider Room Selection Carefully
Some guests found the rooms to be a bit dated and in need of refurbishment. It may be worth requesting a recently renovated room or suite for a more modern experience.
Explore Nearby Dining Options
While the hotel has its own restaurant, guests also appreciated the nearby food hall and restaurants. Consider exploring these options for a variety of dining experiences.
Be Mindful of Noise Levels
A few guests mentioned issues with noise, particularly from adjoining rooms. If you are sensitive to noise, consider requesting a quieter room location.
Check for Special Events
Some guests noted that parking could be challenging during weekends due to parties and events. If you're arriving on a weekend, it's advisable to inquire about any scheduled events that might impact parking availability.
Take Advantage of the Outdoor Pool
The hotel's outdoor pool was highlighted as a pleasant feature. If you enjoy swimming or lounging by the pool, be sure to set aside some time to enjoy this amenity.
Consider Transportation Options
While the hotel does not have a shuttle service, guests recommended arranging transportation through a local cab company for convenience. Additionally, consider the availability of public transportation or rideshare services in the area.
Plan for Breakfast
Some guests were surprised that breakfast was not included with their room and found nearby breakfast options limited. Consider researching breakfast options in advance to ensure a satisfying start to your day.
Embrace the Spanish Theme
Guests appreciated the hotel's Spanish theme and the ambiance it created. Take the time to explore and appreciate the unique architectural and decorative elements throughout the property.
Location
800 Rio Grande Boulevard Northwest, Albuquerque, NM 87104
What's nearby
- Albuquerque Museum335 yd
- Old Town0.3 mi
- Albuquerque Little Theatre0.6 mi
- Albuquerque Biological Park0.8 mi
- Albuquerque Aquarium0.8 mi
- ABQ BioPark Botanic Garden0.8 mi
- KiMo Theater1.4 mi
- Occidental Life Building1.6 mi
- Rio Grande Zoo1.6 mi
- Central Avenue1.9 mi
- Santa Fe Railway Shops2.1 mi
- Rio Grande Nature Center State Park2.1 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Albuquerque at Old Town
Low season | November |
|---|---|
High season | October |
Average price (weeknight) | $294 |
Average price (weekend night) | $285 |
When to book a room at Hotel Albuquerque at Old Town
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.0 |
|---|---|
Distance to city center | 1.5 mi |
Nearest Airport | Albuquerque |
Distance to airport | 5.4 mi |
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