The room was bad. Broken lamps, dirty floors, nasty shower with someone else's hair left in it.
2 stars
Quality Inn and Suites Albuquerque Downtown - University
1315 Menaul Boulevard Northeast, Albuquerque, NM 87107, United States
Albuquerque, NM
See location+1 505 345 0010Photos of Quality Inn and Suites Albuquerque Downtown - University
Overview
Quality Inn & Suites Albuquerque Downtown University offers comfortable 3-star accommodation in Albuquerque. It also features a Jacuzzi, an outdoor pool and a fitness center.
There are a range of facilities available to those staying at the hotel, such as a 24-hour business centre, a sun deck and meeting facilities. Reception operates 24/7 and the friendly staff can suggest places to visit and provide other tourist information.
The rooms at Quality Inn & Suites Albuquerque Downtown University offer a mini bar and all the essentials for a comfortable stay. A refrigerator and ironing facilities are also provided to guests.
Guests staying at the hotel can enjoy a unique dining experience at the in-house restaurant, suitably based for those who want to stay nearby when looking for a bite to eat.
Quality Inn & Suites Albuquerque Downtown University is less than a 15-minute drive from Albuquerque International Sunport Airport. Guests can also easily visit attractions nearby, including Santa Fe Railway Shops, Central Avenue and University of New Mexico.
Latest deals for Quality Inn and Suites Albuquerque Downtown - University
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Quality Inn and Suites Albuquerque Downtown - University
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Dining
- Minibar
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Meeting/Banquet facilities
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- No smoking
- Designated smoking area
Bathroom
- Shower
- Bathtub
- Hairdryer
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Sofa
- Telephone
- Storage available
Parking and transportation
- Parking
- Airport shuttle
Outdoor
- Grill
- Garden
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Bedroom
- Wardrobe or closet
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Quality Inn and Suites Albuquerque Downtown - University
6.7
Okay
2168 verified ratings
Wonderful
610
Very good
340
Good
272
Okay
183
Fair
186
Mediocre
121
Poor
456
Summary of reviews
Guests say
Guests appreciated the comfortable beds and good breakfast options, but many expressed concerns about cleanliness, outdated facilities, and poor service. Issues such as dirty floors, broken amenities, and a lack of proper maintenance were frequently mentioned, indicating that the hotel is in need of significant improvements.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
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Score by provider
7 out of 10
1329 reviews
6.1 out of 10
517 reviews
6.2 out of 10
17 reviews
7.8 out of 10
8 reviews
All reviews
Breakfast is awful. Bed is ok. Room is fairly clean. For 58 dollars including tax and free parking you get what you pay for.
The staff has been great. They have been kind, and helpful. The room is clean and spacious. The online price I got was very good. I will definitely look to stay at Quality Inn and Suites again.
Cons (-) Maid left a rag in the room; maintenance man opened our door without notice; lady tending the social time bar put her bare,and probably unclean,hand, into popcorn tray and took out popcorn for herself!!!
Pros (+) Probably the complimentary 2 adult drinks in the evening
Cons (-) Update to the facility. It’s pretty old. Plus the shower wall was leaking through to the bedroom causing the carpet to be wet. I don’t know how long this has been going on. Concern of mold! Needs new mattress rough sleep. Also we were right by the indoor hot tub that doesn’t have a door. So the whole hallway smelled like chlorine.
Pros (+) Very comfortable beds, important. Very good breakfast & Happy Hours. Great experience all around.
Pros (+) Hotel was quiet - we stayed on the west side away from the freeway. Breakfast was ample. Two free drinks at the bar were offered each night, but we did not have the opportunity to try them.
Cons (-) Breakfast needed more healthy choices. More fresh fruits and yogurts, oatmeal, lower carb choices.
Pros (+) The room was okay
Cons (-) I used kayak to get this hotel and then after driving 12 hours to get there they couldn't find my reservation, even after showing them my confirmation email and where they charged my Amex card. I had to call kayak customer service. While on hold with kayak they finally found my reservation. What a hassle.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Quality Inn & Suites Albuquerque Downtown University?
The breakfast at Quality Inn & Suites Albuquerque Downtown University offers a unique dining experience with delicious options, although some guests have mentioned that it may not meet all expectations.
Are the beds at Quality Inn & Suites Albuquerque Downtown University comfortable?
Yes, the beds at Quality Inn & Suites Albuquerque Downtown University are very comfortable, providing a cozy stay for guests.
Is parking easily accessible at Quality Inn & Suites Albuquerque Downtown University?
Yes, parking is easily accessible at Quality Inn & Suites Albuquerque Downtown University, providing convenience for guests during their stay.
How is the cleanliness at Quality Inn & Suites Albuquerque Downtown University?
The rooms at Quality Inn & Suites Albuquerque Downtown University are renovated and very clean, offering a comfortable and hygienic environment for guests.
What is the best time to visit Quality Inn & Suites Albuquerque Downtown University?
The best time to visit Quality Inn & Suites Albuquerque Downtown University is during the high season in May, offering a great experience with excellent rest and adequate breakfast.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Booking a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Gated Property
Guests appreciated the security provided by the gated property, making them feel safe and secure during their stay.
Be Mindful of Noise Levels
Some guests noted that noise from outside could be disruptive due to gaps under the doors. Light sleepers may want to consider this when selecting a room.
Check the Functionality of Amenities
Some guests experienced issues with amenities such as the ice machine and the gate, so it might be helpful to inquire about the status of these facilities upon arrival.
Plan for Breakfast
While some guests enjoyed the breakfast, others found it lacking. Consider checking the breakfast options in advance if it's an important aspect of your stay.
Inquire About Room Renovations
Guests who stayed in renovated rooms were pleased with the cleanliness and comfort. It might be worth asking about the availability of renovated rooms when making a reservation.
Be Aware of Deposit Charges
Some guests were surprised by deposit charges, so it's advisable to clarify this with the hotel in advance to avoid any unexpected expenses.
Consider Transportation Options
While the hotel offers a free airport shuttle, guests mentioned that a shuttle service to local attractions, such as the balloon festival, would have been convenient. It's worth exploring alternative transportation if you plan to visit specific sites.
Address Accessibility Needs
Guests with accessibility needs should confirm the availability of suitable rooms, as some mentioned challenges with room access and facilities.
Communicate Any Concerns
If any issues arise during your stay, don't hesitate to communicate them to the staff. Some guests had positive experiences with staff addressing their needs, while others felt their concerns were not adequately handled.
Location
1315 Menaul Boulevard Northeast, Albuquerque, NM 87107
What's nearby
- University of New Mexico Art Museum1.9 mi
- Central Avenue2 mi
- KiMo Theater2.2 mi
- Occidental Life Building2.2 mi
- Albuquerque Museum2.4 mi
- Old Town2.5 mi
- Albuquerque Little Theatre2.6 mi
- Santa Fe Railway Shops2.7 mi
- Rio Grande Zoo2.9 mi
- Dreamstyle Stadium2.9 mi
- Albuquerque Biological Park3.1 mi
- Albuquerque Aquarium3.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Quality Inn and Suites Albuquerque Downtown - University
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | October | $65 | $78 |
Cheapest month to stay with an average 23% drop in price. | Most expensive month to stay with an average 364% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Quality Inn and Suites Albuquerque Downtown - University
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.7 | 2.1 mi | Albuquerque | 4.8 mi |
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