Guest reviews
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All Reviews
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Solo
Overall Rating
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9.8 "Terrific location."9.0 "
Great parking , according to 90%." 9.4 "94%liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." -
8.2 "Pool is good."7.1 "
Clean pool , said 71%." -
7.9 "Good service."8.8 "88% found the
staff to be very friendly ." 8.2 "82% thought theservice was very professional ." -
7.8 "Wellness & sports facilities were pleasant enough."8.8 "88%
loved the sauna ." -
6.8 "Food is average."5.4 "Only 54% were
satisfied with the menu ." 6.9 "Desserts were ok , said 69%." -
5.9 "Vibe was decent."5.5 "Only 55% thought, the
hotel was stylish ." -
5.5 "Breakfast is mediocre."
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4.7 "Not very comfortable."3.8 "62% said
rooms were small ." 2.1 "79% thought it wastoo noisy ." -
2.7 "Disappointing internet connection."2.7 "73% said the
wifi quality was bad ." -
2.5 "Terrible value."1.1 "89% said the
breakfast was too expensive ." 0.0 "Theprice was too high for 100%."
Overall Rating
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9.7 "Terrific location."9.6 "96%
liked the proximity to sightseeing ." 8.9 "Great parking , according to 89%." -
8.1 "Very nice wellness & sports facilities."8.5 "85%
loved the sauna ." -
7.9 "Good pool."
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7.9 "Good service."9.0 "90% found the
staff to be very friendly ." 8.0 "80% thought theservice was very professional ." -
6.3 "Food is average."5.4 "Only 54% were
satisfied with the menu ." 6.4 "Desserts were ok , said 64%." -
6.0 "Vibe was decent."5.2 "Only 52% thought, the
hotel was stylish ." -
5.3 "Breakfast is mediocre."
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4.7 "Not very comfortable."3.5 "65% said
rooms were small ." 2.3 "77% thought it wastoo noisy ." -
2.6 "Terrible value."1.1 "89% said the
breakfast was too expensive ." 0.0 "Theprice was too high for 100%." -
2.4 "Disappointing internet connection."2.4 "76% said the
wifi quality was bad ."
Overall Rating
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9.8 "Terrific location."
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8.3 "Pool is good."
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8.0 "Great service."9.0 "90% found the
staff to be very friendly ." -
6.3 "Vibe was decent."
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5.8 "Breakfast is mediocre."
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5.4 "Rooms are ok."6.0 "
Beds were acceptable for 60%." -
5.2 "Average cleanliness."
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4.7 "Not very comfortable."
Overall Rating
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8.1 "Great service."9.0 "90% found the
staff to be very friendly ." -
6.9 "Food is average."
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4.9 "Rooms are not good."
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4.6 "Not very comfortable."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
The whole experience was welcoming, relaxing, and comfortable. The staff were excellent, and the hotel itself was a lovely retreat. N/A
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7.7review from
the hotel is very central for walking .the staff are excellent very clean but a bit worn round the edges eg carpets on corridors. no complaints
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6.0review from
Excellent location in beautiful, quiet Grasmere. Lovely grounds. Staff attentive without being overbearing. Superior room did not have double glazing, and no ventilation / extraction in the bathroom. Windows suffered from condensation, and signs that mouldy surfaces had been painted over. We were told that the hotel had recently been sold, and that the new owners were investing which sounds positive. Beds and pillows too soft for our liking.
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7.7review from
Pleasant atmosphere, lovely room, very efficient staff.
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7.3review from
Friendly and helpful staff, a warm, welcoming atmosphere. Attentive service. The bed in an executive double room was not very comfortable.
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4.0review from
Quality of food was very good. Although a lot of choice on the menu for dinner, (7on each course) it was exactly the same menu each night so got rather boring when staying four nights and I had exhausted the dishes I liked by the 3rd night!! Also no tea or coffee making facilities in the rooms. Our room also needed modernising-very dated decor.
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7.2review from
I enjoyed staying in the room, it was very clean and comfortable. I didn't like the fact that there wasn't a kettle in the room.
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6.8review from
Most of everything. The staff could be more nice and helpfull.
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3.2review from
The garden the extractor didn't work in the bathroom, nor did the light. The room was too hot and above the kitchen which was noisy and resulted in lots of flies in the room. The delivery vans unloading under our room were a constant nuisance. The toiletries were not topped up, I had to ask for my canapes before dinner when everyone else had theirs brought to them as a matter of course. There was no flower
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5.2review from
A lovely clean room in plea\sant surroundings I was surprised that there was no tea & coffee making facilities in the room considering the cost. I would have prefered to pay a little extra and have breakfast included.
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7.7review from
the hotel is very central for walking .the staff are excellent very clean but a bit worn round the edges eg carpets on corridors. no complaints
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7.7review from
Pleasant atmosphere, lovely room, very efficient staff.
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7.3review from
Friendly and helpful staff, a warm, welcoming atmosphere. Attentive service. The bed in an executive double room was not very comfortable.
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7.2review from
I enjoyed staying in the room, it was very clean and comfortable. I didn't like the fact that there wasn't a kettle in the room.
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6.8review from
Most of everything. The staff could be more nice and helpfull.
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6.0review from
Excellent location in beautiful, quiet Grasmere. Lovely grounds. Staff attentive without being overbearing. Superior room did not have double glazing, and no ventilation / extraction in the bathroom. Windows suffered from condensation, and signs that mouldy surfaces had been painted over. We were told that the hotel had recently been sold, and that the new owners were investing which sounds positive. Beds and pillows too soft for our liking.
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4.0review from
Quality of food was very good. Although a lot of choice on the menu for dinner, (7on each course) it was exactly the same menu each night so got rather boring when staying four nights and I had exhausted the dishes I liked by the 3rd night!! Also no tea or coffee making facilities in the rooms. Our room also needed modernising-very dated decor.
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3.2review from
The garden the extractor didn't work in the bathroom, nor did the light. The room was too hot and above the kitchen which was noisy and resulted in lots of flies in the room. The delivery vans unloading under our room were a constant nuisance. The toiletries were not topped up, I had to ask for my canapes before dinner when everyone else had theirs brought to them as a matter of course. There was no flower
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5.2review from
A lovely clean room in plea\sant surroundings I was surprised that there was no tea & coffee making facilities in the room considering the cost. I would have prefered to pay a little extra and have breakfast included.
