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made a reservation but they didn't have a room with 2 beds when i arrived
Good value, friendly staff, comfortable
Nothing!!!!! to be so close to Six Flaggs Vallejo, it sucks rooms are smelly and dirty. My room was ready had to wait over 30minutes, overall don't want to stay again!!! 1st my room was not ready, after I stopped at 10:30am and told the lady on the front office I was heading to six flaggs, I would be back at 3pm. "She said yes at 3pm" it was not ready. 2nd room was disgusting and smelled really bad. 3rd no toilet paper and when I ask at 5pm she said room not ready??? Really suck, I regret booking this hotel I felt bad for my son because it was his birthday.
Nothing! Asked for s non smoking room at 10:30 am came back at 8, had to move multiple people around to get us non smoking . My husband and 2 year old have chronic asthma this is why it is a necessity. When I got to room it was clearly a smoking room. Immediately went to check out and employee says "well we try to keep it non smoking, but doesn't always happen" they gave me refund however had to travel 30 minutes away for another hotel! Not a safe area either.
Short walk to Six Flags Dirty sheets, cochroaches in room.
Really didn't feel too safe here.. Make friends with the night security guard to have a second set of eyes on your car. Sketchy neighborhood!
I really liked the location, it was easy on/off the freeway. The motel had great customer service!! ;) The mattress was too firm which made the bed very uncomfortable.
The location was easy to get and out of. The room was very small and lacked basic amenities like an iron and blow dryer. We booked the hotel because it had a pool but we're shocked to find it was filed with dirt. Hotel staff said they filled in the pool last month.
The water pressure of the shower Didn't like the lumpy bed old blanket and quilt, the room smelled smoky even though it said it was non smoking; when I got home my clothes smelt like smoke. The room was out dated and in need of a great remodel.
Clean, big, nicely decorated only serve coffee in morning
Clean and comfy N/A
Description said there was an outdoor pool, there was not. Not a great place to take your family, felt unsafe.
Close to my location of traveled purpose Car was damaged
When we first got to our room, the very first thing was the light/fan in the bathroom screamed! at us. We called the front desk. After the light warmed up it stopped. Then the toilet was backed up they had to give us a plunger! I don't think the floor has ever been moped! The fan vent was thick with dust and cobwebs. Our friends that stayed in another room had to go to the front desk because their shower head broke in their hands when they went to use it. The staff was very nice.
Easy to find. Nothing like photos. Grass is dead, pool is dirty, no lounge chairs. Room smelled like cat pee. Dog barking all night.
The price was good for our budget. I'm bummed that they decided to close the pool forever, we've always enjoyed being able to use it on previous trips. We also found 4 cockroaches and the words on the ac were rubbed off so it was kinda hard to know how to get it to work. Plus it leaked
Easy access to interstate Bed, noise, bathroom tub not draining
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Nothing. Location is right next to the free way we got the worst rooms of the place. Roach infested, dirty, smelly , the side closer to the free way. I hated it. We stayed for two nights. When we arrived, at about midnight, there were 3 cops just hanging out patrolling the place, and bolted security was a female. This place looked to ghetto for me. We all woke up got ready went to sixflags all day and when we got back one of my 4 rooms wreaked like weed. Not a single one of us smoke. Then the guy at the FD tried to accuse us of smoking in the room when we were gone all day, this place is horrible every room had a roach. DO NOT STAY HERE!
The rate was low and they claimed to be a 3 star hotel The main complaint I have about our stay is that the shower only had luke warm water with a shower head that was at a height for a child. I am 5'3 and it was barely tall enough for me to fit under. The water never got warmer than tepid and there was no pressure. The TV cable was run through the wall like it had been spliced several times to go to each of the rooms and the signal was grainy because of it. This hotel should be a 1 1/2 to 2 star rating at best.
It was better than sleeping in my car because I could shower and us a toilette. The front desk staff. When we checked in the robotic like staff at the front desk said the computer was down and didn't have our reservation information. Even after I showed him the email confirmation for $52 he insisted that since he didn't have his system up and it was the weekend the rate was $70. This place wasn't even worth $50! We said no thanks and were about to leave when he said he'd honor the price we reserved it at. How frustrating when I went to the trouble to book this in advance and I have to argue how reservations work to someone who's in the lodging industry. The room is an old run down room recently painted and maybe recarpeted. Same old furniture and smell. We literally just needed a place to sleep for 8 hrs and a shower but I won't be doing this again.
Despite the official no refund policy, the manager did give us back almost all of our money, when we decided not to stay. Everything was filthy: the door, walls, carpet with many many stains, nightstand. The tub surface was peeling away. The room smelled terrible. The cover, sheets, blanket and pillowcases were all stained. The image on the TV looked very grainy.
Cheap cost, nice staff, and close to BottleRock Not clean, carpets were filthy! Beds were uncomfortable. You could hear the cars on the freeway all night, things shook in the room whenever a big truck passed by. The area is a little shady...but it was the cheapest room we found at last minute that was close to Napa for BottleRock.