Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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10.0 "Excellent value."
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9.4 "Food is to die for."
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9.4 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." 10.0 "100%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
9.1 "World class service."9.5 "95% found the
staff to be very friendly ." 7.8 "78% said thereception staff was great ." 10.0 "100% thought theservice was very professional ." -
8.8 "Vibe was good."
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6.3 "Breakfast is mediocre."
Overall Rating
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9.5 "Terrific location."
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9.1 "World class service."9.6 "96% found the
staff to be very friendly ." -
8.9 "Comfort level is high."
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8.7 "Generally very clean."8.4 "84% said
rooms were clean ." -
8.6 "Rooms are great."8.4 "84% said
rooms were clean ."
Overall Rating
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10.0 "Excellent value."
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9.3 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." -
9.2 "World class service."9.6 "96% found the
staff to be very friendly ." -
8.6 "Generally very clean."8.9 "89% thought
it was clean ." -
8.4 "Rooms are great."8.3 "83% said the
beds were comfortable ." 9.1 "91% thoughtrooms were spacious ." 10.0 "100% found thekitchenette to be good ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
the bed's look clean and safe to sleep in, the whole hotel was very clean, warm welcoming, the food you offered was the best I have ever seen. The little store room was very helpful for us we had need a few items and you had them. no
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9.0review from
This guest did not leave comments about this hotel.
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10.0review from
Great room, friendly staff & convenient location. No
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8.0review from
The cleanliness. Well appointed rooms. Staff was very courteous and helpful. Beds were comfortable. Beds were a little high off the ground. I'm only 5' 3', and I felt like I had to jump up into bed.
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8.0review from
Very friendly and accommodating staff. Nice hotel and clean rooms with comfortable beds! Will definitely stay here again! Beds are little high! I'm short, sooo...
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8.0review from
Clean, comfortable room. Good pricing. Helpful, courteous, professional front desk staff. Would have liked continental breakfast, even minimal. Difficult to locate the hotel as it is 'hidden' among others that have signage visible from the main thoroughfare.
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9.0review from
The hotel comes with a full fridge and a small stove. Lots of stuff that you can get at a reasonable price at there store. Not really.
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10.0review from
Size and comfort of room The toilet was too small. Needed higher one
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8.0review from
This guest did not leave comments about this hotel.
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3.0review from
Mattress
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8.0review from
This guest did not leave comments about this hotel.
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1.0review from
Nothing! The front desk receptionist was hellbent on asking me to pay $10 per night after I called the hotel and got a confirmation that I will get two queen beds since a king bed is not available. She argued with me for an hour before asking her manager.
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10.0review from
I normally stay at the Marriott Residence iNN in Amherst, but was really lucky to look for an alternative and find this Candlewood location. The hotel is clean, up to date and the staff was 'first class'. The rooms are spacious and I actually liked the fact that they did not have maid service evry day. I'll stay there next time I am in Am,herst , NY
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4.0review from
security level down room security to be taken care of
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10.0review from
the bed's look clean and safe to sleep in, the whole hotel was very clean, warm welcoming, the food you offered was the best I have ever seen. The little store room was very helpful for us we had need a few items and you had them. no
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9.0review from
This guest did not leave comments about this hotel.
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10.0review from
Great room, friendly staff & convenient location. No
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8.0review from
The cleanliness. Well appointed rooms. Staff was very courteous and helpful. Beds were comfortable. Beds were a little high off the ground. I'm only 5' 3', and I felt like I had to jump up into bed.
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8.0review from
Very friendly and accommodating staff. Nice hotel and clean rooms with comfortable beds! Will definitely stay here again! Beds are little high! I'm short, sooo...
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8.0review from
Clean, comfortable room. Good pricing. Helpful, courteous, professional front desk staff. Would have liked continental breakfast, even minimal. Difficult to locate the hotel as it is 'hidden' among others that have signage visible from the main thoroughfare.
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9.0review from
The hotel comes with a full fridge and a small stove. Lots of stuff that you can get at a reasonable price at there store. Not really.
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10.0review from
Size and comfort of room The toilet was too small. Needed higher one
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8.0review from
This guest did not leave comments about this hotel.
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8.0review from
This guest did not leave comments about this hotel.
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10.0review from
I normally stay at the Marriott Residence iNN in Amherst, but was really lucky to look for an alternative and find this Candlewood location. The hotel is clean, up to date and the staff was 'first class'. The rooms are spacious and I actually liked the fact that they did not have maid service evry day. I'll stay there next time I am in Am,herst , NY
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3.0review from
Mattress
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1.0review from
Nothing! The front desk receptionist was hellbent on asking me to pay $10 per night after I called the hotel and got a confirmation that I will get two queen beds since a king bed is not available. She argued with me for an hour before asking her manager.
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4.0review from
security level down room security to be taken care of
