Home2 Suites by Hilton Amherst Buffalo

The hotel offers free parking and private parking, as well as an EV charging station for electric vehicles.

The complimentary breakfast at the hotel is highly praised by guests for its quality and variety of options, providing a convenient way to start the day.

Guests appreciate the clean and spacious rooms, the pet-friendly policy, and the kitchen facilities available in the rooms, which are especially helpful for families with little ones.

The high season at the hotel is in April, offering a great opportunity to experience the hotel's excellent facilities and convenient location for shops and restaurants.

The staff at the hotel is consistently praised for being friendly, efficient, and helpful, providing a welcoming and accommodating experience for guests.

Some guests reported noise disturbances from the pool area, so consider requesting a room located away from this area for a quieter stay.

Several guests mentioned that the walls were not soundproof, leading to disturbances from neighboring rooms. Packing earplugs might help ensure a peaceful night's sleep.

Some guests noted issues with outdated or worn linens and inadequate blankets. To avoid this, consider requesting a room with recently updated amenities upon booking.

Guests traveling with babies or seeking a quieter environment should be cautious about booking rooms with connecting doors, as some reported noise disturbances due to poor sound insulation.

A few guests reported cleanliness issues, such as dirty bathroom sinks and mold. Upon arrival, it's advisable to check the room's cleanliness and notify the staff of any concerns immediately.

During peak times, the breakfast area can get crowded, and there were instances of delays in refilling coffee. Consider arriving early to avoid the rush.

Some guests were surprised by the high deposit charge and strict credit card-only policy. It's advisable to be aware of the hotel's deposit policies and payment methods in advance.

Guests reported disturbances from a nearby event with a crowded pool and loud teenagers. If peace and quiet are a priority, it's worth inquiring about any potential events during the stay.

In case of noise disturbances, don't hesitate to reach out to the front desk for assistance, as some guests reported that their concerns were not adequately addressed.

Some guests expressed dissatisfaction with the sliding bathroom door and lack of privacy. When booking, consider inquiring about the bathroom features to ensure they meet your preferences.