Amherstburg Hotels

Good location The hotel room was dirty (sheets, shades, bath tub, stained floors). The staff was less than enthusiastic to help me and threw hidden charges (parking/extra room key) onto my bill that were not described or made aware of before check out.

Peope were great. Hard to find parking. Matter of fact I had to park somewhere else

I liked the location - it was right by the water and in the downtown core and so close to lots of amenities. Staff were not friendly - the woman at the front desk was almost openly hostile, not at all friendly or approachable. Even when talking cheerfully about my travel she was openly dismissive to the point of rudeness. At one point I had to excuse myself to use the washroom, she left my Visa sitting out in open view on the counter while she walked away to the other side of the desk. The room itself was very musty and smelled unclean. The blankets smelled unwashed and had to be taken off the beds - they had very clearly not been washed in quite some time. The television was old and the remote did not work which meant limited channels. I have stayed in many different hotels in many different countries but never have I been in a room so dirty

The location was great and the staff were helpful. The walls of the room looked like they had been through a war. There was a giant poorly patched hole in one of the walls and the wallpaper was peeling off.

The hotel was close to the border and the casino. I would have appreciated a complimentary breakfast. The mattress in out room was extremely poor and uncomfortable. The door to the room vibrated and we needed to stick a towel in it to stop the noise from other people using their doors.

city was friendly and had a great downtown for resturants and pubs n/a

It was available We were not notified that the Ontario Summer Games was on and it was full of loud high school kids. It was grungy. No clock so I had to go buy one. Crappy beds and horrible A/C ventilation system set off allergies

Comfortable beds, convient location, good breakfast Requested non-smoking with weeks ahead reservation, said had none- room smelled terrible, air did not woek. They moved us and all was AOK except had double beds.

The staff was helpful in choosing a local hotel and provided a discount coupon. The bathroom had a bit of a smell to it and not the pleasant type.

pillows not firm enough

Breakfast was OK and the kids were able to get enough to eat before their game I requested a non smoking room and they said they did not get my requrst. The desk girk let me look at two roomd an d let me choosethe bettr of the two but it was still stale and smokey smelling. wish I had brought a can of neutra air but their was no drug store in the vicinity. I would have left but we were in town for a soccer tournament and there were no other rooms avaialble. Overall no value for thr mony.

Convenient location. Saturday morning breakfast was served early to accommodate athletes and families to have breakfast and head out for their various commitments. Wi-fi availability was non-existent-did not matter what time of the day that I attempted. Not everyone would be online at 4pm on a Fri or 5am Sat. Disappointed that front lobby furniture was so soiled.Pool unavailability should have been flagged boldly.