Pros (+) Breakfast included anything you could have wanted.
Cons (-) USB port in the room would have been nice.
2 stars
Best Western Plus Waterfront Hotel
Photos of Best Western Plus Waterfront Hotel
Overview
Situated in Windsor, Best Western Plus Waterfront Hotel is within walking distance of Caesars Windsor and provides a sauna and an indoor pool. Guests can also make use of complimentary Wi-Fi throughout their stay.
There are a range of facilities on offer to guests of the hotel, including a 24-hour business centre, a 24-hour reception and an express check-in and check-out feature. Additionally, the multilingual staff are available to offer assistance.
This hotel provides rooms with an en suite bathroom, air conditioning and a TV. All provide a refrigerator, a desk and ironing facilities.
For guests who enjoy discovering local restaurants and cafés, there is a good selection within walking distance. Canada Building is within a 10-minute walk and Windsor Airport is 20 minutes' drive away.
Latest deals for Best Western Plus Waterfront Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Best Western Plus Waterfront Hotel
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- TV
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Shower chair
- Accessible by elevator
- Hypoallergenic
- Adapted bath
- No smoking
- Lowered sink
- Toilet with grab rails
- Upper floors accessible by elevator
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bathroom
- Raised toilet
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Currency exchange on-site
- Meeting/Banquet facilities
- Express check-out
- 24hr front desk
General
- River view
- Family rooms
- Seating area
- Storage available
Pool and spa
- Indoor pool
- Sauna
Media and entertainment
- Cable or satellite TV
- TV
Laundry
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Parking
Things to do
- Bicycle rental
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Best Western Plus Waterfront Hotel
7.7
Good
2262 verified ratings
Wonderful
1149
Very good
395
Good
363
Okay
132
Fair
91
Mediocre
47
Poor
85
Summary of reviews
Guests say
Guests appreciated the great location and excellent breakfast options at the hotel. However, there were significant concerns regarding cleanliness, particularly with reports of bed bugs and dirty facilities. Additionally, many guests were dissatisfied with the parking situation, as it was an extra charge and often full. Overall, while the views and service were praised, the hotel needs to address these issues to improve guest satisfaction.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.5 out of 10
38 reviews
8.5 out of 10
9 reviews
All reviews
Pros (+) Wonderful staff! Answered all my questions! Upgraded us! Perfect stay for a 1st timer in Canada!
Cons (-) Nothing
Pros (+) Next to Aquatic park, and rooms with good views.
Pros (+) we were very pleased with our stay. Clean, friendly, great location, excellent breakfast although had to wait for some stuff at the buffet that never arrived.
Pros (+) The view
Cons (-) The fact we had one bed for 3 people and the manager was the rudest person I have ever met I. My life
Pros (+) River view was great but the trade off is that you have a small room. The 20-somethings basically took over my floor making noise well into the post-midnight hours and waking up my young child. Security was very responsive and really leaned on them after I finally called down to the front desk.
Cons (-) Breakfast was very much a 2-star experience. The breakfast buffet space was about 800 square feet ... the hotel has 22 floors and the place was pretty full the weekend I was there - you do the math. Som e design engineer needs a smack in the head over that one. No free parking. No microwave in the room. Sound from other rooms/hallways really travels.
Pros (+) The riverfront view is lovely. The inclusive breakfast is above average with a good selection and spacious and comfortable lounge.
Cons (-) The room is quite good except for the mattresses. They could use a bit more padding.
Pros (+) Great location for our stay.
Cons (-) There breakfast was not good and no juices.
Pros (+) I loved how great the staff is, and how easy the whole process was. We were just staying because we were going to a Guns and Roses concert in Detroit. We enjoyed how easy the check in, the availability of our room.
Cons (-) What I did not like, was that when we went to our room, we found that we did not have the view that we wanted. We had a small window facing the river, but you have to be directly facing. If not, you are looking right into a wall. I wish that they would have been more specific on the posting. I am not sure if it was a Kayak issue or a Best Western issue. Better communication of the room.
Pros (+) We loved the view from our room. It felt good to be able to enjoy room, waterview and to go wherever and do whatever one wanted to do all within reach by a few minutes walk from the hotel.
Cons (-) The bed was very comfortable, the room was large, clean and spacious and the view was perfect. We loved our stay there and will go back again for sure.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a stunning panoramic view of the Detroit River, comfortable beds, and a convenient location within walking distance of Caesars Windsor.
Is parking readily available at the hotel?
Yes, parking is available for a fee of CAD 15 per day in a public parking garage conveniently located behind the building.
How is the food quality at the hotel?
The on-site restaurant offers great food, and guests can enjoy a good breakfast with a wonderful view. However, some guests found the breakfast prices to be expensive.
What can guests expect in terms of cleanliness?
The hotel provides clean and comfortable rooms with a stunning view of the Detroit River. However, some guests mentioned that the outside of the hotel and the pool area were not as clean as expected.
How is the customer service at the hotel?
The staff is friendly and helpful, and guests have mentioned specific staff members who provided amazing service. However, some guests had negative experiences with the front desk service and found the security guards to be sound asleep on some occasions.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Guests highly recommend choosing a room with a riverfront view for a stunning experience.
Consider Parking Options
Some guests found the parking situation inconvenient, with additional charges and the parking garage located a distance away from the hotel.
Check for Breakfast Inclusions
The hotel no longer includes breakfast with the stay, and some guests found the price for breakfast expensive.
Be Mindful of Noise Levels
If you prefer a quieter environment, be aware that the hotel may host events or accommodate groups, potentially leading to increased noise levels.
Note the Lack of Certain Amenities
Some guests noted the absence of certain amenities in the rooms, such as microwaves, slippers, and bathrobes, which may be important to some travelers.
Take Advantage of the Location
The hotel's location is praised for its proximity to attractions like the casino and its scenic views of the Detroit River.
Be Prepared for Parking Fees
Guests were surprised by the additional charge for parking, so it's advisable to factor this into your budget.
Consider Room Size
Some guests found the rooms to be smaller than expected, so it may be worth considering this when making a booking, especially for longer stays or if you prefer more spacious accommodations.
Check for Special Offers
The hotel offers a sauna and an indoor pool, which can be a great way to relax during your stay. It's worth checking if there are any special packages or offers that include access to these facilities.
Engage with the Staff
Several guests praised the friendly and helpful nature of the hotel staff, so don't hesitate to reach out to them for any assistance or recommendations during your stay.
Location
277 Riverside Drive West, Windsor, ON N9A 5K4
What's nearby
- Windsor's Community Museum72 yd
- Art Gallery of Windsor131 yd
- Caesars Windsor0.4 mi
- Windsor Public Library0.7 mi
- Moross House1.2 mi
- University of Windsor1.4 mi
- Ambassador Bridge1.6 mi
- Historic Trinity Lutheran Church1.7 mi
- University of Windsor Stadium1.8 mi
- Michigan Central Station1.9 mi
- Majestic Theatre2.4 mi
- Charles H. Wright Museum of African American History2.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Plus Waterfront Hotel
Low season | June |
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High season | July |
Average price (weeknight) | $109 |
Average price (weekend night) | $114 |
When to book a room at Best Western Plus Waterfront Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.7 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Windsor |
Distance to airport | 5.3 mi |