Good to know
|Distance to city center||0.3 mi|
|Nearest Airport||Amsterdam Schiphol|
|Distance to airport||6.9 mi|
|"awesome place in GREAT LOCATION."||(in 142 reviews)|
|"Amazing SPA, Breakfast,Room,Wet on the roof."||(in 45 reviews)|
|"Right near central and dam square!."||(in 5 reviews)|
|"Everything, worst service ever"||(in 23 reviews)|
|"the room too small"||(in 9 reviews)|
|"Small hot room poor a/c."||(in 37 reviews)|
Time of year
Show reviews that mention
|birthday cake||in 17 reviews|
|comfy bed||in 77 reviews|
|dam square||in 7 reviews|
|design of the hotel||in 32 reviews|
|great location||in 208 reviews|
|great restaurants||in 20 reviews|
|loud music||in 17 reviews|
|porter||in 17 reviews|
|rooftop bar||in 68 reviews|
|room service||in 72 reviews|
|room was not ready||in 166 reviews|
|spa was excellent||in 76 reviews|
|staff friendly||in 165 reviews|
Very well, good offer, nice to have the special dishes available. Sitting on the outside top floor terrace was great.
At arrival at 3:30PM our room was not ready. No change of room was offered, we simply had to wait. We went into town, came back one hour later, still not ready. Again no change of room or upgrade (what any 5* hotel would do), we simply had to wait. Finally, at 6:00PM we were able to enter our room. Bad start of our stay.
Check in and checkout took forever. Also two sides of the hotel which is not clearly advertised.
The view, staff
The room. Cleaning up room was not done on time and properly
probably the worst W we ever stayed
The room was very dirty. The washbasin was blocked for three days. The room didn't have windows and the air condition temperature was very high. The shower was blocked and the water was in the shower for minutes after the shower. The hotel was very mismanaged. There was no soap in the washbasin for two days. The elevators were very busy and slow without enough automation. The mechanical shutters in the room were not working properly. They didn't put back up toilet paper when the one in the toilet was finished. The breakfast was very expensive comparing with the variety of the buffet. In general I was suffering a lot in that hotel. If I wouldn't pay upfront with the reservation I would change the hotel from the same day.
The W Amsterdam is contained in two historic buildings: a former bank and a telephone exchange building. This hotel mixes historic charm with contemporary style with a location in the heart of the city. There is a rooftop lounge with an outdoor pool and pool bar area, as well as a variety of other included services, features, and amenities. The W is home to 238 guest rooms, including 23 upgraded guest suites and a number of accessible guest rooms, as well as five WOW suites that include all of the amenities and the best views of the city.
The W Amsterdam is a non-smoking hotel that is located just off Dam Square, near the Canal District. The 9 Streets District and its shopping boutiques are just a short five-minute walk from the hotel, as is the historical old town area. Museum Square is nearby, offering access to all of the best museums in the city. When they are done exploring, guests can return to their room that features a signature W bed, luxury bath amenities, flat-screen TV with premium channels, luxury linens, complimentary WiFi, and more.
This hotel offers an onsite spa that offers an array of services and treatments, as well as multiple onsite restaurants, including one with awarded Michelin stars. The Great room is available for meetings, events, and special occasions, offering plenty of space with AV equipment included. There is an onsite bar, and guests will love the W Lounge, located on the sixth floor of the building, offering a cocktail bar and lounge area that features various nightlife events, as well.
based on 2,893 reviews
Things to Know
- Friendly atmosphere
- Great view
- Stylish hotel
Policies vary by room type and provider.
Reviews about W Amsterdam
Most Popular Landmarks
- Koninklijk Paleis Amsterdam 124 yd
- De Dam 196 yd
- Nieuwe Kerk 202 yd
- Nationaal Monument 277 yd
- Amsterdam Museum 323 yd
- Begijnhof 374 yd
About the Neighborhood
Amsterdam-Centrum is known for: city center, canal belt, red light districtMore
Amsterdam Travel Guide
Learn about Amsterdam on KAYAK
|Amsterdam Schiphol||6.9 mi|
|Rotterdam The Hague||34.6 mi|
|Amsterdam Central Station||0.6 mi|
|Amsterdam Muiderpoort||1.9 mi|