Pros (+) Everything
Cons (-) Nothing
3 stars
Springhill Suites Anchorage University Lake
4050 University Lake Drive, Anchorage, AK 99508, United States
Anchorage, AK
See location+1 907 751 6300Provider
Provider for Springhill Suites Anchorage University Lake
Provider for Springhill Suites Anchorage University Lake
Provider for Springhill Suites Anchorage University Lake
Photos of Springhill Suites Anchorage University Lake
Overview
This charming hotel is located in University Area, and features an express check-in and check-out feature, a Jacuzzi and an indoor pool. It is situated a short stroll from University of Alaska Anchorage.
SpringHill Suites Anchorage University Lake offers an around the clock reception, as well as an airport shuttle and a lake. For added convenience, it features meeting rooms, snow sports and a safe.
SpringHill Suites University Lake Anchorage offers 159 rooms, all of which are fitted with a microwave, cable/satellite channels and a refrigerator. Hot drinks can be made with complimentary tea and coffee supplies.
SpringHill Suites Anchorage University Lake is within walking distance of Alaska Pacific University. Hilltop Ski Area, Port of Anchorage and Iditarod Trail Sled Dog Race are an easy car trip away.
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Amenities at Springhill Suites Anchorage University Lake
- Indoor pool
- Fitness center
- Free Wi-Fi
- Coffee machine
- Business center
- Cable or satellite TV
- Free toiletries
- Airport shuttle
- Meeting/Banquet facilities
- Parking
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Express check-out
- Meeting/Banquet facilities
- 24hr front desk
Kitchen
- Refrigerator
- Coffee machine
- Microwave
- Kitchen
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Pets not allowed
Basics
- Free Wi-Fi
- Air-conditioned
- Free toiletries
Parking and transportation
- Parking
- Airport shuttle
Laundry
- Laundry service
- Iron and ironing board
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Complimentary breakfast
Media and entertainment
- Cable or satellite TV
Bathroom
- Hairdryer
Outdoor
- Garden
Workspace
- Desk
Things to do
- Gift shop
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Springhill Suites Anchorage University Lake
8.3
Very good
469 verified ratings
Wonderful
263
Very good
78
Good
55
Okay
22
Fair
19
Mediocre
11
Poor
21
Summary of reviews
Guests say
Guests appreciated the great breakfast options and the convenient location of the hotel, especially for those visiting nearby attractions. However, many expressed dissatisfaction with cleanliness issues, noisy disturbances during the night, and inadequate service response to complaints. The pool area was also a common point of disappointment, with reports of overcrowding and maintenance issues.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
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8.4 out of 10
322 reviews
8.3 out of 10
31 reviews
8.6 out of 10
6 reviews
All reviews
Pros (+) Staff seemed to try their best.
Cons (-) There was a drunk man yelling profanities and slamming doors from 3-4:30 am in the room next door. It also sounded like they were fighting and slamming each other against the walls. Another man banged on our room window from outside multiple times at 4 am. We let the front desk know three times and they finally kicked the occupants out. The pool was completely packed and included 5-10 people swimm...
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Pros (+) Nice room and breakfast buffet
Cons (-) The pool was a disappointment
Pros (+) Quiet location, great breakfast, conscientious staff, clean adequate parking, very good value
Cons (-) Rural Alaska communities lack many basic amenities, one being swimming pools. Alaska families like to book with hotels with swimming pools. This brings lots of children as most families are 3 to 5 children. As such it can be somewhat boisterous in the hallways. The doors are heavy and close loudly. The inroom wall heaters are nice but somewhat loud in the fan noise.
Pros (+) Quiet location, very clean, modern rooms.
Cons (-) The TV never worked during the entire stay. Staff was notified and I was told that "upgrades" to the system were being made, but apparently they never reached my room. The pool/spa was also closed during the entire stay. For the price you pay here ($200+/night), one might expect better planning when doing work on amenities that travelers are paying for.
Pros (+) I picked the hotel because of its location, I needed to be near the Alaska native medical center but found that the room was so clean and perfect. One of the nicest hotels I've ever stayed at. The staff was super friendly!
Cons (-) There wasn't much to like! I wish they had more of a set schedule for shuttle service. And the morning I needed a shuttle to the airport the driver hadn't shown up to work but that's an isolated incident.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a beautiful setting with a great location, clean and comfortable rooms, and a complimentary breakfast.
Are there any concerns about the cleanliness of the rooms?
Some guests mentioned concerns about the cleanliness, such as white stains on the couch, dirty carpet, and stains on the sheets.
What practical information can you provide about the breakfast?
The breakfast offers a good selection, including fresh items, but some guests wished for a wider variety of dishes.
When is the best time to visit the hotel?
The high season is in March, offering a beautiful location with spacious comfortable rooms and exceptional continental breakfast.
Is parking available at the hotel?
Yes, the hotel offers parking and a free airport shuttle for added convenience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Choose a Room with a View
Several guests mentioned the beautiful setting and great location, so consider opting for a room with a view of the lake and walking path behind the property for a peaceful and scenic experience.
Be Mindful of the Pool and Spa
Some guests were disappointed with the pool and spa, so it's advisable to check the status of these facilities before booking if they are important to your stay.
Take Advantage of the Walking Trails
The hotel's proximity to walking trails around the lake was highlighted by many guests, making it a great option for nature lovers and those seeking a peaceful retreat.
Consider Transportation Options
While the hotel offers a free airport shuttle, guests noted that there are no restaurants within walking distance. It's advisable to plan for transportation to dining options if needed.
Check Room Amenities
Some guests mentioned issues with room cleanliness and maintenance, so it's recommended to inspect the room upon arrival and report any concerns to the staff promptly.
Plan for Breakfast
While many guests enjoyed the breakfast, some mentioned that the selection was limited or that items ran out early. Consider arriving early for breakfast or exploring nearby dining options.
Be Aware of Noise Levels
Several guests mentioned thin walls and noise disturbances, so light sleepers may want to consider this when choosing a room location.
Verify Special Requests
Some guests experienced issues with reservations and special requests, so it's advisable to double-check any special requirements with the hotel before arrival to ensure a smooth check-in experience.
Explore Nearby Attractions
The hotel's proximity to attractions like the Chester Creek Greenbelt Park and the Alaska Botanical Garden makes it a convenient choice for outdoor enthusiasts and those interested in exploring the local area.
Communicate Any Concerns
If any issues arise during your stay, don't hesitate to communicate with the staff, as many guests mentioned the helpfulness and friendliness of the hotel's employees.
Location
4050 University Lake Drive, Anchorage, AK 99508
What's nearby
- Alaska Pacific University161 yd
- University of Alaska-Anchorage0.6 mi
- Joint Base Elmendorf-Richardson3.1 mi
- Anchorage Museum3.3 mi
- Fifth Avenue Mall3.5 mi
- Dena'ina Civic and Convention Center3.5 mi
- Iditarod Trail Sled Dog Race3.5 mi
- William A. Egan Civic & Convention Center3.6 mi
- Delaney Park3.6 mi
- United States Federal Building and Courthouse3.6 mi
- 4th Avenue Theater3.7 mi
- Dimond Center3.7 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Springhill Suites Anchorage University Lake
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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FAQs when booking at Springhill Suites Anchorage University Lake
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Value for money | 8.1 |
|---|---|
Distance to city center | 3.8 mi |
Nearest Airport | Anchorage |
Distance to airport | 6.4 mi |