Hilton Garden Inn Annapolis Downtown

Great hotel and very kind staff, friendly and accommodating staff, great location and very clean.

The AC unit was too loud, property needs updating, parking fee was excessive, hallway was noisy at night, breakfast wasn’t included.

Amenities include daily housekeeping, contactless check-in/check-out, face masks for guests available, physical distancing in dining areas, parking, and more.

The high season is in May, offering a great time to explore the nearby attractions and enjoy the prime location.

The staff is described as very friendly, helpful, and accommodating, providing information about the area and ensuring a cozy and clean room.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel's proximity to downtown Annapolis and the riverfront makes it an ideal base for exploring the area on foot. Many guests appreciated the convenience of being within walking distance of restaurants and shops.

Some guests noted that the hotel is in need of renovations, particularly mentioning issues with old carpeting and dim lighting. It may be beneficial to inquire about renovated rooms or areas of the hotel during the booking process.

While the hotel offers parking, some guests found it to be tight and occasionally full. Exploring nearby public parking garages could provide more flexibility and potentially save on parking fees.

A few guests mentioned noise-related issues, such as a noisy AC unit and hallway disturbances. Light sleepers may want to consider packing earplugs or requesting a room away from potential sources of noise.

Some guests were surprised to find that daily room cleaning was not automatic and had to be requested. It may be helpful to clarify housekeeping preferences upon check-in to ensure expectations are met.

There were mixed experiences regarding breakfast inclusions, with some guests encountering discrepancies in the number of vouchers received. It may be beneficial to confirm breakfast details at the time of booking.

The hotel offers pet-friendly rooms, but it's advisable to inquire about any associated charges and policies when traveling with pets.

The hotel provides increased accessibility, including an elevator and designated accessible rooms. Guests with specific accessibility needs may want to communicate their requirements in advance to ensure a suitable accommodation.

Several guests reported issues with room amenities, such as broken bathroom door handles and slow-draining showers. It may be helpful to promptly notify the staff of any maintenance concerns for timely resolution.