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El Carmen Suites

9 Calle Poniente No. 17, Antigua 03001, Guatemala
+502 7832 3680

$39+

El Carmen Suites - Antigua - Building Provided by Hotels.com
El Carmen Suites - Antigua - Bedroom El Carmen Suites - Antigua - Lobby El Carmen Suites - Antigua - Restaurant Provided by Hotels.com

Overall guest ratings

7.7/10 Good
Based on 213 reviews

Review highlights

  • 9.8
  • 8.8
  • 4.6
  • 4.5

Good to know

  • Nice building

Nearby

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    About

    Putting you within a 10-minute drive of Colibri, El Carmen Suites features an airport shuttle (available on request) and a rooftop terrace. Free perks include WiFi and cooked-to-order breakfast daily between 7 AM and 10 AM.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Meeting/Banquet facilities
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Wedding services
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    Reviews

    Guest reviews

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    • Couples
    • Families
    • Business
    • Solo

    Overall Rating

    7.8 Good
    Based on 211 reviews
    • 9.8 "Excellent breakfast."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      8.0 "80% said the reception staff was great."
    • 8.3 "Good value."
    • 6.6 "Location is acceptable."
    • 4.6 "Not very comfortable."
      4.2 "58% said rooms were small."
      3.1 "69% thought it was too noisy."
      3.4 "Air conditioning was criticized by 66%."
    • 4.5 "Rooms are not good."
      4.2 "58% said rooms were small."
      2.5 "75% said rooms were dirty."
      3.4 "Air conditioning was criticized by 66%."
      4.1 "59% thought the tv was sub-standard."
      2.9 "71% thought they were poorly maintained."
      1.4 "86% said the bathroom was dirty."
      0.0 "For 100%, the rooms looked old."
    • 3.6 "Not very clean."
      2.5 "75% said rooms were dirty."
      1.4 "86% said the bathroom was dirty."
    • 1.1 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
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    Overall Rating

    7.1 Good
    Based on 84 reviews
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 6.4 "Location is acceptable."
    • 5.6 "Vibe was decent."
    • 4.0 "Rooms are not good."
      3.7 "63% complained about the bathroom."
    • 4.0 "Not very comfortable."

    Overall Rating

    7.9 Good
    Based on 90 reviews
    • 9.7 "Excellent breakfast."
    • 8.6 "Amenities are good."
      8.2 "82% thought the building was wonderful."
    • 8.6 "Great service."
    • 6.8 "Location is acceptable."
    • 4.5 "Rooms are not good."
      2.3 "77% said rooms were dirty."
      4.4 "56% thought the tv was sub-standard."
    • 4.4 "Not very comfortable."
    • 3.4 "Not very clean."
      2.3 "77% said rooms were dirty."
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    Overall Rating

    8.0 Good
    Based on 35 reviews
    • 8.8 "Great service."
    • 8.4 "Amenities are good."
      7.9 "79% thought the building was wonderful."
    • 4.9 "Not very comfortable."
    • 4.7 "Rooms are not good."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Nice building"
    data provided by TrustYou
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