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convenience check-in was cumbersome and disorganized, despite the hotel having received our rooming list 4 months in advance; service in dining area weak and slow
Great place---made the entire Carnoustie experience wonderful.
I had a brilliant time at the hotel and the food was excellent would highky recommend it to anyone looking for a nice realxing time.
That the hotel is in a lovely location, It is nice and pieceful in Carnoustie.
Given a room next to the lift motors, very noisy. We were given a new room after persistantly complaining..... avoid room 201.
The breakfast wasfantastic! Nothing!!!!
Comfortable en-suite room with good housekeeping Drafty bar & dining room, caused by strong winds and poorly fitting doors
The room was a decent size. Beds were comfortable. Breakfast had a wide variety of choices. Walking distance to pubs. No one was at the front desk half the time.They were in the back room and we had to always wait for someone . The breakfast staff had no clue what they were doing at all. It was chaos . The bar menu wasn't very good at all. Staff needs training in all aspects.
Well maintained hotel,friendly staff,good location,very good service at breakfast & a good choice dining room too small to cater for a full hotel
Location was excellent Hotel despite being fairly new was tired and in need of refurbishment.
food was very good ,nice and relaxing stay,staff were very pleasent. no
Quiet, Good size room, excellent service from staff
size of the room was excellent when comparing against other hotel chains
the location and the freindlines of the staff the free in house wi fi did not work for me
Good service Could hear room next door
The foyer and staircase along with the Drawing room were spectacular and full of character with the stained glass windows and wood panelling.
Very comfortable room Bit quiet - but it was a Monday - we stayed there last year and the hotel seems to have got a little tired since then
The choice at breakfast
The staff were very friendly. The park view was good. A lot of the people staying at the hotel are there to attend courses at rgit and yet there was no shuttle service. The Park Hotel had one on the other hand. The Links should either get a shuttle bus of their own or share one with the Park Hotel.
For us it was delightful to stay in the coach house where my great -grandfather was the coachman. It was very kind of you to let us relocate in order to let us stay a night in his house. No
Nicola, the receptionist was fab. The hotel was comfortable and the rooms clean and spacious. Too warm
staff very helpful
Pleasant and well run hotel, clean and with excellent food.
centrally placed easy parking noisy boiler or fan outside room 212 all night
lovely staff, excellent services and very ,very clean hotel. no
The food in the restaurant was first class. We ate there both nights of our stay as we enjoyed it so much. Location was also very convenient for the shops. Staff also very nice.
very clean,food very good with good choice .very quiet and restfull location with good parking
warm friendly staff room was clean and breakfast was excellent.
central location, bar and restuarant facilities
staff very helpful ,food was very good
Handy location for me. For some reason there was no wifi access in my room. And there did not seem to be any ethernet cables to allow me to connect in my room. Having to read my emails in the lobby was a bit of a pain.
The high room standard also the food was fantastic for dinner and for breakfast. The dinner menu was reasonable priced and food was perfect. Nothing was too much trouble for the staff. Nice bar and reception area. We had no problems whilst at the hotel
Food, particularly the breakfast, was excellent. Friendly, welcoming staff.
Very good service and the quality of the food is first class The invoice got messed up on checking out but was quickly sorted so is not considered to be a significant issue.
the staff were very friendly, the restuarant was excellent and the bar/diner attached to the hotel was very convenient as well as friendly
The room was nicely decorated. Staff was not very friendly and our room was not clean. I didn't think it was worth the expense,
Rooms fresh and clean.Staff fiendly and helpful Did not notice any.
Comfortable room with good facilities - excellent shower, free WiFi. Breakfast was good but the evening meal was poorly cooked - tasteless vegetables and reheated casserole that verged on tasteless.
Hotel has recently been refurbished to a very high standard. Food and service was excellent External appearance of hotel was off putting. Obviously the refurbishment has not stretched to the outside which is a pity as it will put off a lot of visitors.
My evening meal was quite nice-lasagne and salad. Room was shabby, Tv didnt work. No reception-go to bar. No-one to be seen in the morning-was I alone? I had paid the night before at my own request.
had to ask for heating to be turned on
for 2 nights it was fine the room was cold and the bar in the evening was "different" - but not in a good way -- it needs decorating and renovation -- the shower was extremely poor
central in Carnoustie
My daughters company... and to be fair breakfast was nice We were cold and had to ask staff from the pub(no reception)to switch heating on which took some time and still did not heat up.They did give us extra quilts when i asked.The blinds and curtains not functioning and there was a broken ironing board in the wardrobe!
We only stayed bed & breakfast, we had a meal first night was ok,we thought beer was slightly pricey
Nice,spacious family room-clean, ideal for our needs. staff very pleasant and attentive. None really. could make it clearer that guests check in at the bar.
Friendly staff and good facilities fro a small hotel
very central, comfortable, good food, staff helpful friendly
the hotel was relaxed and welcoming staff were lovely it was a good central location felt at home will definetly be back