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Very friendly service, clean rooms! The beds could be more comfortable.
Updated rooms Bed was in good condition Pool and Jacuzzi were working Complimentary breakfast Friendly staff Convenient location Fridge temperature knob broke off Weird shaped pillows Round table which was great for eating and talking with friends was removed during renovation
Overall the room was great. There were 2 of us so the room was perfect. Beds were comfortable. Good location for visiting up and down the coast. I will definitely stay at there hotel again. My son enjoyed the pool. Room was well insulated, I didn't hear any noise from other rooms. Just people talking or pulling luggage by the room (at reasonable time ). We had a upstairs room. First weekday morning for breakfast ( around 8:30am) there was about 8 people getting breakfast, both coffee pots empty, oatmeal empty, yogurt empty, 2 front counter staff, 1 just stood there, the other was talking to a woman applying for a job and answering the phone. Not the best breakfast set up location. The next day was a little better.
Really great heaters/ac units, comfortable beds, nice heated pool & jacuzzi, pet friendly, helpful staff, drink & snack vending machines, decent breakfast. Overall a great motel for the price considering the amenities, far better than others I've stayed at in the area for the same price. Rooms could be cleaner- had to ask for clean sheets upon inspection & walls were dirty in some places & the mirror wasn't cleaned properly.
Pros The stay was only 1 night Cons. Very noisy, our room was next to an exit door and it was unbelievably LOUD, every time someone went in or out the door it was like they were banging on our wall. We reserved a deluxe room, but got a standard room, when I called the front desk they said they didn't have any other rooms and to speak to management in the morning. Management offered a $10 refund, with no explanation why we didn't get a deluxe except someone else must have complained about their room so they got switched to another leaving us with the undesirable room. No Customer Service. Uncomfortable beds
Room was adequate, everything worked. Affordable, had pool and breakfast. Close to freeway and my mom. Stale smell in hall, lots of smokers outside. Looks a little rundown, like it's seen better days. Breakfast was minimal, no protein, not restocked so ran out of things. Pool heater was broken, and pool and spa not open in AM.
facility is a little shabby Homeless man sleeping on sidewalk outside a door grounds are in terrible shape
Best rates in town. Not too far from downtown and right next to city bus stop that only costs $1 to get downtown. Easy access to grocery/bank/restaurants. Comfortable and modern rooms. Mostly young hippies at this hotel so can get a little rowdy at night but mostly laid back atmosphere. Waffle maker. And breakfast ends at 9.
The staff were thoughtful enough to put us in a room with minimal noise... ...Unfortunately, one of our neighbors was practicing guitar and playing loud music and most floors smelled of weed... Perhaps recommend to guest to switch to edibles next time!
Laid back vibe, staff very nice, something nice about this place, hot tub is nice, pool is now heated and comfortable, I like the like of pretension among both staff and guests. Overall very nice place for what I am looking for. some minor things were broken or not replaced, continental breakfast was better when I stayed here last time
No one at the front desk for a long time at check in, pool was very cloudy and dirty, hot tub was broken...would not stay again or recommend!
Right off the 101. Back in February the Front desk guy did not want to print out my receipt for my expense reports. He rudely asked why I needed it and why I could not just print it myself from email. (Like I should stop at a local library or Kinkos on my business trip or what?) I asked if he would print it while I packed my car up and when I returned he again had a snarky comment and no receipt for me saying he isn't allowed to print it. I asked for a manager and finally the desk guy printed my receipt. Fast forward a month and I'm back only to discover i have been blacklisted from this red roof inn for wanting my receipt printed out. Stay away from this place.
Motel is close to free way with easy access to Arcata & Redwoods. Very reasonable cost. Good free breakfast. Friendly staff. Grounds outside the building were not well kept. A fast food restaurant adjacent to one parking area.
The staff were friendly. The room was clean and no strange smell. We were traveling from Seattle to San Jose and had a stop in Arcata to drop of our son at the University. We decided to stay here and had no issues. We thought it was a good experience so we booked a room on the way home. I will definitely stay here again. Only 2 pillows but that is a personal thing and when we asked they gave us more.
The heated pool was awesome. Nice room. Helpful staff. Good breakfast. Excellent wifi signal.nothing Nothing bad to say.
The walls are very thin, can hear everything, had very loud neighbors. The beds are not comfortable
My stay at Hampton was great. The location was perfect. Enjoyed the amenities in the room. The breakfast buffet was outstanding and the dining area was very comfortable. The next time I visit Arcata, I will definitely stay at the Hampton.
The breakfast buffet Not having a newspaper on Thanksgiving day or the following Saturday. I think if you used "known" newspapers, you would get a better response.
Clean modern new appearing rooms. Free breakfast in the morning that was pretty good and changed for variety. Next time might have gotten hotel a little closer to Redwood National Forest because end up doing a lot of driving.
The staff Everything but the staff.
Appeared to be clean, adequate, et cetera. Big, many rooms - a hotel as opposed to all the motels in Eureka. But as with so many places, only affordable if you're well off or they have a special low price.
It was a great price, and the hotel staff was very friendly. The amenities were very nice as well.
The bed was insanely comfortable and the night audit that greeted me was very nice and very accommodating. I've been in hospitality for 6 years and she was a perfect example of how people should be treated.
Breakfast was great. Staff was friendly.
I loved the breakfast and the bed I had a service dog but because she was emotional support she wasnt considered a service dog. That really upset me
Great service, receptive. Hottub in Garden was great- very clean and sell kept. Good location, easy to find. No complaints
Great place to stay. Clean, comfortable, great location. Good breakfast. Loved pool and hottub. Our room wasn't ready when we checked in.
The price of course always helps with a budget crunch. The rooms were remodeled and clean. The location was a bit far from downtown arcata, but a great bike ride there. I could hear the people next door argue like at 1 am and could here everything. I received a phone call prior to getting to the motel by a front desk clerk pressing me about showing up and how the motel was overbooked, I don't need to hear the hotel problems? On the good side the same couple that was arguing the night before had passionate sex at 6 am. The reason I know is because I could hear EVERYTHing! Low key it did turn me on and I smashed the girl sleeping next to me right after :/
Place was clean, staff was helpful. No frills, but for the price its tough to beat.
The rooms were nice, clearly updated recently. The design was fun and inviting. We were impressed with the cleanliness and decor for such a good price. We will stay here again.
A good preparation for dorm life
Motel was as it should be. Staff was courteous and polite. Breakfast was mediocre, but I'm probably looking for a healthier breakfast than I should expect to get at a chain hotel. They were doing construction on the rooms next to us, and although they didn't start at too unreasonable of a time, it was unexpected on the weekend.
I was probably most surprised by the extensive breakfast options. Staff was amazing. There was a cute gazebo. I used the hot tub twice. The room smelled heavily of air freshener. I like scent free rooms. Sometimes heavy smells like that give me a migraine. It was so intense I aired the room out for a while when I checked in.
Nice large room with refrigerator and microwave. Beds were comfortable. Shower hardly drained, rather lame for a motel at this price. Lots of pillows, but no variation in thickness. Hard for those of us with neck problems. A bit noisy, dogs barking in room near us and people coming in in the middle of the night talking and laughing loudly. Useless one cup coffee machine. They have free coffee in the check in area, but I would rather have coffee and wake up in my room without having to get dressed and go out. Even though I brought my own coffee with me, the tiny one cup coffee maker was unusable as it is designed for the packets of coffee (which are terrible). Why bother?
The staff was professional and helpful in excellent at all times The staff was professional and helpful in excellent at all times
After having stayed in a couple of other hotels on our trip, it was a relief to be in this one. Clean, capably managed, courteous and friendly staff, good breakfast in the morning.
The location. As soon as we checked in the guy helping us told us how we were over charged 4 our room from the website that we booked and was kinda rude about it. And the wifi in our room would hardly ever work, which sucks since we were over paying 4 our room anyways.
Location and surprisingly good breakfast. Friendly staff A bit noisey and exercise equipment under repair
This guest did not leave comments about this hotel.
Its location There was a small amount of debris left on carpet from previous occupants. The design of the room is poor. Bathroom door blocks entry way when left open. Hotel undergoing renovations.
Full hot breakfast, courteous and extremely helpful staff--all of them very pleasant and kind and with a can-do attitude. Also, the price! Not a thing! Oh wait--there was no temperature control in the rooms.
Unexpected $100 room deposit!
This place is a historic building that was built in the 20s. It is styled from that area and has that authentic old times look. They have a resturant and a bar on the first floor. It was 100 dollars for my room and it was beautiful. Definitely worth the price for the beauty and history.
Friendly staff. Felt like we were stepping back to an earlier time.
Once I got over the fact that the facility was in fact an older place from a time of different esthetics, and also as a result I started to appreciate the quaint character. As it is older, it was harder to get my gear to my room-the parking is really weird. The bathroom is smaller and the older nature of the place made it less convenient than more modern hotels
It was very different. Ants in the room. Weird old drapes.
Guy at the check-in was very friendly and polite. Hotel has character. Continental breakfast provided. Wifi doesn't seem to reach other than in the lobby. Not luxurious but clean
Older building that is very interesting & its history is well preserved & displayed. Great location close to downtown and suprisingly quite. Breakfast
Cool historic hotel in a great location at a great price
The place is new and I would expect it to be clean and well maintained, and it was. Staff was freindly and the breakfast had a nice selection. Beds were comfortable. Parking spaces are narrow. For the two days I was there two landscape trucks with trailers took up 12 of the parking spaces.
The Desk Clerk was extremely helpful providing guidance on our travel routes. We were on a road trip from Seattle to San Diego along the Pacific Coast during an extended rainy spell. Lots of road closures due to mudslides. She got online to check our route for us and gave us alternates to continue our trip. She was a fantastic help and very pleasant as well.
The rooms were large and very clean. The staff was phenominal.
Nothing other than location which was noisey No A/C - Staff recommended bracing entry door and patio door open for ventilation but patio was 75 feet directly above Hiway 101 and SUPER NOISEY. NO BREAKFAST This hotel is playing on the similar name of another very good hotel with a similar
It was easy to find. The staff was very nice and helpful. The room was nice and very clean. Road noise was really loud.
Employees were very friendly. The room was quiet, big, had a comfy bed. Front and back doors with a patio on the back. back patio wasnt private and you can't smoke on it, you have to walk down to an approved smoking area, not far away but inconvenient in the cold, middle of the night.
The beautiful rooms and the friendly staff The view was disappointing because of rundown municipal/industrial facilities in the estuary as viewed from our room.
The room was quiet even with a completely full hotel. The location is just OK. The view of the bay is not particularly pretty with commercial properties and a tank farm prominent.
Sun coming in the window in the afternoon. The lighting in the rooms was awful, you were asked to flush a certain way and pull the curtains a certain way. No breakfast at all. Mostly I didn't like the layout and the darkness of the room or the horrible lighting in the ceiling.
Easy access, very friendly and helpful staff. the dead bolt on the door didn't latch. no hangers in the closet.
Wonderful room, hotel is close to everything yet set back from the street behind a house on a private road two queen beds of different softness. Had a few ants show up on the second day, nothing big
Ocation Room needs micro wave TV needs HD Shower door very clean, but installed inside out...
It's right where everything is downtown you could walk to a lot of places and it's easy to get in and out of and plenty of room to park they even have a limo that takes you to dinner for free at night!!!! The were very clean and very accommodating!!!! The stuff was also very nice! The hot tub and fire places in the oasis was just like what it says, an oasis!!!! It made the best of our vacation!!!! Also the restaurant onsite is delicious!!!!
Checked in at 4pm to find out that they had a limo service that took us out to eat. Driver suggested a wonderful restaurant called 511. We will be back. Beds were extremely comfortable
Great ammenities! Nice, heated pool, 2 hot tubs, pool table, small gym, continental breakfast and heated lamps outside. Refrigerator & microwave inside. Worth the extra cost when compared to what's by. Continental breakfast was small & crowded, but hey.
Jesse greeted us upon arrival and displayed AMAZING customer service. Everything else was also satisfying, Thank you!! =]
They've updated certain aspects of the room: TV, bed, and dresser. The room itself was clean but the smell bothered me and the bathroom was small. Very outdated motel. Smelled like stale cigarettes and damp carpet.
Good breakfast. Nice swimming pool. Bathroom looked clean but smelled little like mildew.
It was clean, the service was great, the breakfast was delicious! Plus they were very fast at picking you up, and taking you to the airport via shuttle. One of the best hotels I've ever stayed at.
I arrived to a warm, recently renovated, lobby. Check in management was wonderful and accommodating: I was asked which floor I'd prefer to stay on; when I asked for water, I was given 2 bottles free for the room. Nice warm cookies, fresh fruit, and coffee in break area. The room was clean, quite, and the stay was excellent. In the morning, the breakfast bar had everything (best self-service I've ever seen). I needed airport shuttle and Monica was terrific - I will definitely stay here again!
The free breakfast was good. It was clean and comfortable. We were only there one night. The cops went thru the parking lot twice with their sirens on. The cleaning staff knocked on our door twice to check our carpet.
Standard no-frills truck stop motel. Minimal staffing, and the office appears to shut down completely sometime before 11pm. Be prepared to breathe tobacco and/or cannabis smoke all night, even in a non-smoking room. The ventilation system is saturated with it. Wash all your clothing in hot water when you get home.
Reasonable price for a good nights stay. Complementary coffee and breakfast foods. Nice receptionists and overall friendly customer service. Thank you!
Location; Price Hair on the sheet and pillows; leaky faucet (puddle under the sink); uncomfortable bed and pillows; no sound proofing
I never really pay attention to hotel staff when I'm checking in at 1am and leaving in the morning. It doesn't seem that important. I just want to sleep. In this case, however, on multiple occasions, I noticed some very nice people working at the hotel. The lady in the eating area was extremely kind and attentive. The desk guy - I don't know what you call him, but in the morning, the man working the check-out, when asked by my husband where the zoo was, took out a map, showed him the way, and then gave him the map. He really took time to help us out. Also, I slept well, and I have a nasty bad back. So, that means the beds were tolerable. I was exhausted, but if the bed was bad, I would have woken up from the pain through the night. That didn't happen, so I'm going to say the beds were good. The breakfast - well, really - the eggs in the morning. I do not like powdered eggs, and while I realize its a convenience for you, they are truly disgusting things to feed your guests.
The front desk lady was very friendly and helpful. Great customer service. The room was clean and orderly. The bed was surprisingly comfortable and I slept very well. Good price as well.
Clean room The hallway had a weird smell. The rest of the hotel was fine.
The price was decent The owner was incredibly rude
comfortable & convenient road noise
It was cheap and the breakfast was good Honestly the staff was a bit unpleasant to deal with, I think cause we were backpackers they didn't like us.. They weren't very friendly or helpful.