|"Great hotel and great team."||(in 57 reviews)|
|""Comfy beds, friendly staff.""||(in 118 reviews)|
|""Very comfortable, nice rooms, great location.""||(in 101 reviews)|
|"The front desk staff are the worst."||(in 17 reviews)|
|"The staff was unprofessional upon arrival you hear them laughing and talking so loud."||(in 1 review)|
|"Lobby looks terrible for crowne plaza property."||(in 3 reviews)|
|friendly staff||in 258 reviews|
|great location||in 244 reviews|
|hotel was very nice||in 160 reviews|
|pay for parking||in 150 reviews|
|close to metro||in 101 reviews|
|front desk||in 98 reviews|
|bed was comfortable||in 46 reviews|
|airport shuttle||in 43 reviews|
|crowne plaza||in 29 reviews|
|easy access||in 27 reviews|
|downtown dc||in 26 reviews|
|complementary coffee tea||in 25 reviews|
|per night||in 24 reviews|
|reagan national||in 16 reviews|
|door to the next||in 11 reviews|
Nice, except for noise
Bed, room, Starbucks, parking.
Too noisy - I could hear every conversation walking down the hallway, even a detailed phone call next door at 10:30pm and exterior noise. Probably the worst hotel in this regard I’ve ever stayed at. Thankfully I was tired, but I ran the air and put a sleep noise on my phone.
Great experience during my stay
I liked to room and the cleaning service. The airport shuttle is extremely useful. The surroundings of the hotel are nice and the metro is close by so getting to D.C. was super easy.
The restaurant hours were a little inconvenient but the restaurants around the hotel made it ok.
Clean, friendly staff, fancy, and free airport shuttle. Liked it better than St. Gregory Hotel.
Close to metro and fashion mall.
Canteen was a bit pricey but expected for snacks and drinks.
The linens were clean and overall pleasurable stay
Some of decor is very out of date. The ceiling has the stippled look and it feels very 90s. Simple and cheap fix would change the entire ambiance of the rooms
poor food - gouged on my credit card
our room was clean - comfortable bed - nice shower - our room had two TV's and a pullout sofa bed.
i ordered breakfast - 2 items to be taken back to my room for me and my spouse. i received the wrong order - I came back and they were very hospitable - apologized and allowed me to keep the wrong order and offered to make the correct order. Which was very nice of them but the quality of the food was very very poor. I ordered an omelet and sausage gravy & biscuits. The sausage gravy was as if someone used flower and bacon fat to made a sauce and then added bits of meat - it was not good at all. The biscuits so to speak were stale slider buns grilled. Burned actually. I understand that a hotel restaurant is most likely going to charge more but I expect that the quality of the food to be better than what was presented. Also - I found it surprising that in a suite with 2 TVs there was no mini refrigerator. Also - there is a "Starbucks" in the mezzanine level of this hotel. The Starbucks was not very well stocked and I have a dispute on the charges on my card. My order came to $25 and some change. However as I am looking over my online banking charges - it states I was charged $30 and change. I purposely did not tip on my card because I put cash in the tip jar. It appears as though I was charged an additional $5 on top of my order for tip. I am not pleased with the amenities of this hotel and would certainly pay more elsewhere to avoid the things I encountered this past weekend.
The pool was so nice to have after a busy day of touring. The food in the pub was very good and extremely reasonably priced. We actually ate there every night. The availability of Starbucks on sight was great. We were able to chose between there and the restaurant for breakfast. The staff was extremely accommodating and we were able to take the shuttle to the metro on a rainy day as well as to church.
The Ideal Choice of Hotels near Washington, D.C. Conveniently located at 1480 Crystal Drive, the Crowne Plaza Crystal City- Washington D.C. is just one mile from Ronald Reagan Washington National Airport. Take advantage of our complimentary shuttle from the airport to the hotel and our location, which is just four miles from the National Mall. Only a minute ride from the hotel, the Crystal City Metro Station provides easy access to Washington D.C. Visit the Lincoln Memorial, the Thomas Jefferson Memorial, the Vietnam Veterans Memorial, the Martin Luther King Jr. Memorial, or one of the Smithsonian Institution Museums, including the National Museum of African American History and Culture. If sports is more of what you are looking for, catch a Washington Nationals game at Nationals Park or Wizards game Capital One Arena, home of the World Champions Washington Capitals. Our 5,800 square feet of indoor event space, including our luxurious and spacious Grand Ballroom, is available for your unique gathering. For a package deal that takes care of your business needs, you can contact our Meetings Director here at the Crowne Plaza Crystal City-Washington D.C. All of our guest rooms have complimentary WiFi, flat screen TVs, satellite or cable channels, and ergonomic work desks. Take advantage of our well-equipped fitness center or dine in one of our two onsite restaurants. We look forward to welcoming you to the Crowne Plaza during your next stay!
IHG Hotels & Resorts
based on 975 reviews
Policies vary by room type and provider.
All existing bookings at Crowne Plaza Crystal City-Washington, D.C. can be changed or cancelled for stays up to June 30, 2020. For more information, visit the Intercontinental Hotel Response to COVID-19 page.
Crowne Plaza Crystal City-Washington, D.C. is located at 1480 Crystal Drive in Crystal City, 0.4 miles from the center of Arlington. DEA Museum is the closest landmark to Crowne Plaza Crystal City-Washington, D.C..
Check-in time is 3:00 PM and check-out time is 12:00 PM at Crowne Plaza Crystal City-Washington, D.C..
Yes, Crowne Plaza Crystal City-Washington, D.C. offers free Wi-Fi.
No, Crowne Plaza Crystal City-Washington, D.C. does not offer free parking.
Yes, Crowne Plaza Crystal City-Washington, D.C. offers free airport shuttle service.
Crowne Plaza Crystal City-Washington, D.C. is 0.9 miles from Washington Reagan-National.
No, Crowne Plaza Crystal City-Washington, D.C. does not have a pool onsite.
Crowne Plaza Crystal City-Washington, D.C. has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.