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The room was very clean and had everything we needed. It was very quiet there. The continental breakfast was sufficient. The staff was very helpful and kind. The location was within close driving distance to many attractions: Pismo Beach, Arroyo Grande Village, convenient shopping nearby, and the wine country areas. I would stay there again based on the location and price.
The heated pool was nicely heated. The Breakfast was good--they even had bacon. This Best Western was really decorated with a western theme. Nothing. No problems. No issues. Only stayed one night.
This was just an overnight stay while we were on our way to Napa Valley. The room was clean and comfortable and the FREE breakfast they offered was an adequate start to the day (waffles, yogurt, fruit, cereal, boiled eggs). The location is conveniently off the freeway and only 2 miles to Pismo Beach. I would recommend this hotel. Pillows on the king size bed were very small. Refrigerator made a gurgling sound in the quiet of night but I simply unplugged it to resolve that problem.
The beds were comfortable and the rooms were very clean. Staff was very friendly and accommodating. The AC did not work in my room and the elevators were EXTREMELY dangerous. The breakfast was not that good either.
You rarely see properties that are this well maintained for such a great price. Perfect place to stay for access to Pismo Beach and surrounding areas.
Very charming for a Best Western. Lots of character to the price. Nice pool and spa. Adequate breakfast.
Receptionist very nice elderly man I liked the decorations inside the hotel Swimming Pool wasn't open, but it didn't matter that much cause we were only staying for one night.
right off the free way 2/3 of the hotel is downstairs. I got a room that directly beneath the lobby so I heard every footstep to people coming in and out of the hotel. Then they start breakfast at 6am which is not a problem, but if you are trying to sleep and your room is right below where the breakfast section is, you hear moving chairs and non stop footsteps. I have a loose ceiling mounted metal light in my room and that was nonstop raddling when someone walked around in the lobby of the hotel. Good luck trying to sleep period!!!
The rooms were very clean and comfortable. .The staff was friendly and helpful. The hotel is centrally located to the thing we enjoy doing.. We will stay there again the next time we can get away to the coast.
Breakfast was great, the hotel was comfortable, and the staff was accommodating. I think they need to have larger trash cans and add a small recycling bin to the rooms.
Enjoyed the close proximity to other services and the cleanliness of the facility. Morning breakfast crowd and no trays to carry food to the rooms
I begged for a downstairs room (I have an elderly dog) and the FD agent was able to get me the last one! He was nice and talkative. I had a good rate, and it was only 2.5 miles from the wedding location, so it was cheap and convenient for us. The carpet wasn't as dirty as some of the reviews made it out to be. The body towels were so small they were barely long enough to wrap around my boyfriend's waist. And I had to walk to the front desk to pick up the extra towels and the pillows in the middle of the night--which wasn't too inconvenient, but I thought that was weird considering the circumstances. Which reminds me, the bed only had 2 pillows on it, and the beds were literally air mattresses. However, it could have been worse. Also, someone knocked on our door early in the morning and woke us up (but I think that was another hotel patron). Lastly, they only had water, ibuprofen, and toothbrushes available for purchase in a vending machine. No complimentary anything available for guests. It's the little things that would improve the place.
it was clean and available for the three rooms we needed. location was good. everything was in working order. the price for the days was too high for the facility. no morning snack available. no blow dryer. towels were very small and rough.
I like the cleanliness the view and location the fact that there was a microwave and refrigerator and coffee coffee in the reception area I thought the room was nicely furnished I did not like the two soft bad it needed a new bed seriously. I think there should have been at least a sweet wrong with the coffee would have been nice. Other than that it was a very nice room however the toilet was too small for a male adult to sit on The inside of the double pane window was dirty and foggy. And the lock on the window need to be more secure.
Bed was pretty stiff. Much like a slab of granite. Also floor was stained, made me wear flip flops inside
Nothing except maybe the location. Everything.
Location was nice. Pretty quiet hotel. The wifi isn't free, the description of the hotel said there was free HBO but there isn't. The staff said there wasn't any downstairs available but there were hardly any cars in the lots. Towels had hair wrapped up in them. The refrigerator was dirty, rusty, and didn't even work. Beds were pretty uncomfortable.
This place was way over priced for a really ordinary old road side motel.
Cleanliness and quiet Why are there smoking rooms still available? Disgusting! We originally had one booked; I was not aware they still existed.
I have stayed here several times and the rates are always very good value for what you get. The hotel is clean and quiet. There's easy access to the freeway. Eating options are nearby. The staff is attentive. At these rates there is little to complain about.
Staff was nice and helpful The online images are not of the actual hotel. Misleading
Price was great, location is great, room was clean, bed was comfortable Room had a musty odor, tv channels very very limited, no free wifi
I thought this motel was clean and well taken care of. It was by no means a luxury hotel but had all the basics. When I asked to be moved to the second floor they accommodated me. I wish there was a bit more security... all the windows face the outside, and there is no one monitoring the place besides one person at the front desk.
I loved how friendly the staff were and the included accommodations. The room had lots of space and was clean and comfortable. I would definitely want to go back. Couldn't think of something to dislike.
Staff was very friendly. Rooms were comfortable. Nice having something light to eat in the evening. Too close to freeway
We've stayed at the Oxford Suites half a dozen times over the last 5 years while my daughter attended Cal Poly SLO. The rooms are very comfortable and the suites were great for 4 of us. The hot breakfasts and the nightly wine reception is an added bonus. The staff is great and any problems are dealt with promptly. Great value for the money and I would definitley recommend to anyone. nothing
Breakfast buffet Too close to highway
I liked there was a bedroom and adjacent living room with a TV in both rooms. Location was good - right off 101. The breakfast was included, but very poor.
good hotel. ..nice room...good price!
View from our room was fabulous. The outdoor area beautiful with lots of seating and they had fires going morning and evening. Every person who worked there were happy to be of service. Continental breakfast was good and kept replenished. Will definitely stay again. Not really the hotel's fault but when tide is high you can't access beach from their stairs but you are able to walk a couple of streets over to access a public staircase.
Scenery & Wildlife!!! People in general, :)
The ocean view also included construction site. Our last visit was in August with my husband, he was ill but he enjoyed the view from our room, it was perfect. He passed away in November. This trip was meant as healing and remembering. I was so very disappointed in my stay.
Hotel staff was great... rooms where great and the view was amazing
This place was awesome they upgraded me to an oceanfront view. The beach access is very convenient.
Was very disappointed to find out that beach access was restricted due to the addition of hundreds of sharp rocks at base of stairs. No longer felt safe walking to beach with young infant in tow.
Great location...Beautiful ocean views... Get an ocean view room or you room will feel a little bit dark & dreary.
Everything. From l, lovation, cleanliness, staff, view. Everything was amazing. There are a lot of hotels on the same street but this one looks and feels like a resort for a fair price. Defiantly going back!
The view of the ocean was spectacular. Location and beach access was great. The pool and the three hot tubs were very nice. The people staying in the room on top of ours. They woke up around 5 am and made too much noise.
The view was spectacular, and the hot tubs/pool/patios were excellent. Very relaxing evening by the ocean. The walls were a little thin, could hear the neighboring room's TV at 7am, and I do'n't think it was turned up very loud... So this really depends on who's next to you.
Rooms were clean, well appointed and recently renovated. I left my phone charger in the room. Staff committed to look into it with housekeeping and get back to me. It has been 6 days and I have not gotten the follow up promised.
everything! When we checked in we were given a nice room with a balcony but it was facing a parking lot with the lovely sites and sound of highway 1. We consequently paid 65$ more a night for a gorgeous room that we walked out to a beautiful view.
The staff was very friendly and helpful. Our room was neat and very nice. This hotel is not only great for families, but it would be great for a romantic getaway as well. The breakfast was perfect for us to grab and go so we could get our day started at the beach!
The rooms were charming. Location was great. The size of the pool and pool deck is very small.
Location - Fireplace Nothing
location is great checking in was a big problem. rooms were not available and we had to wait awhile for the cleaning staff to finish. front desk people seemed unorganized and confused but friendly.
Everything Especially little fireplace in the room. Friendly staff Shower pressies is low
close to beach, nice view, pet freindly
Rooms were clean and VERY nice! GREAT setting! Nothing! This is where we will stay next time we come to Pismo!
The beach is at walking distance which is great. The wifi was not connecting and very slow when it would, loud neighbors, and the lights would sometimes not turn on.
Very friendly staff, loved the close walk to the beach as well as the pool and hot tub.
Although the property is older it was clean and the location was fantastic. The value was awesome.
We liked the view of the beach from our room and the close proximity to the beach. This hotel is also very close to the pier and main shopping areas. The breakfast was pretty basic. I've stayed at lesser hotels that have a better breakfast than this hotel.
We really enjoyed our stay. I booked this last minute while we were on a road trip up the coast. I liked how it was so close to the beach and we even considered staying another night. We had to keep going, but this place and the Pismo Beach area was definitely one of the highlights of our entire trip.
It was a great location. No food available arriving after 830.
Loved the close proximity to the beach! No complaints here! Wifi not working too well
Room was reasonably clean. Walking distance to the beach. Bathroom needed a fresh coat of paint and better lighting. Neighbors were loud.
Bed was comfortable, lots of television channels. Very close to the water- you can walk right down to the beach. Great proximity to restaurants and shopping. Front desk staff was friendly and recommended a good place to eat. Not the most luxurious, but good for a vacation on a budget
There was no heat for our room..,freezing
The location was great. The first room they gave us was not what I consider an ocean view. It was more like the view of the hotel to the south, a palm tree and a sliver of an ocean view. I paid for a room with an ocean view. The second room was great. Full ocean view. Yay!
My wife and I really enjoyed our room and the oceanfront view! We were so close to the ocean we left the sliding glass door open all night and fell asleep to the sound of the waves crashing and seeing the moonlight reflect off the ocean.The staff where very friendly and accommodating, I would definitely recommend this hotel to anyone who is looking for great customer service and great views of the ocean without breaking your wallet! The seagulls can get pretty loud but that comes with the territory of being next to the ocean!
The views were amazing. the grounds were very clean and well kept. staff was very nice and accommodating. it was a perfect get-away from the city. I booked the trip through Kayak but the hotel staff charged me for the stay when i checked in. i am still waiting for my refund from the hotel.
My husband and I stayed at the suite for his birthday weekend. The suite was very nice, clean and comfortable. Bigger than what I expected....breakfast was amazing I will return the summer with my kids next time because it was very kid friendly. I requested partial view of the ocean but that may be misleading since I really didn't see the ocean view from my window
Great complimentary breakfast. Terrific outdoor games (badminton, putting green, ping pong, etc). Easy access to the beach.
Very nice hotel, on a cliff top over beautiful Pismo beach.... The beach is easily accesible via a wooden stair structure shared by a couple more hotels... ( Lighthouse Suites is at the end of the line of hotels, so no neighbours wondering in front of your hotel rooms!) Great and helpful staff, in general a very joyful and relaxed atmosphere! Rooms are large (very much so) and clean, beds are comfy. Breakfast is, howeve,r not up to par.... Not bad to be honest, but just a few bread rolls, jam, butter, 3 types of fruit and yoghurt (coffee and orange juice too), are way far away from the promised "Continental breakfast"!! Plastic cuttlery and cups further support this case.
Shower head was pretty weak and old looking, but everything else was perfect.
Exceptional spa service by Melissa and an overall state of mind that is total relaxation. Absolutely loved it. Nothing to dislike
Unique character , nice location, friendly staff.. Having Mount Madonna so close by to be able to hike or jog up in the morning was great. Also very nice pool area. Restaurant and café very good. All in all a good value. A little dated
There are li me 200+ rooms to stay in and each one has a different theme to them! The foods is great and the overall feel of this place is comfort! The staff were very nice and helpful. The breakfast was a little burnt but that is the first time eating breakfast there...I just hope it was a fluke!
Nothing worth mentioning. Almost non existence service, rude staffs other than the couple at the registration counter. The room has no curtains or shades, except stained glass window. The lights are so bright outside, making it impossible to sleep at night! The heater in the room is extremely loud. The place is so poorly insulated and drafty, that you don't have any choice but to turn it on in winter. This place is a over priced motel coated in pink.
Everywhere you look you find amazement at the decor Fun and entertaining. The staff are most accommodating! Great getaway!
The rooms must have been upgraded lately because it was much nicer than the other reviews had me expecting. Granite-like counter tops in the bathroom and shower, big bolster on the bed and memory foam pillows. I was very comfortable and happy.
Along the way
This facility was clean. There were electrical outlets and ports everywhere! It was the first time on our trip that we weren't scrambling for places to plug our devices in. The water was soft and the temperature hot. The updates they did are outstanding. The hotel is owned by a very nice and hard working couple. Although this isn't a 5 star resort, it is a fantastic value for the price we paid! Breakfast was minimal, but adequate. The hotel is right along the freeway, but the noise was well buffered and made for a good background sleeping sound with the large sliding door closed.
nothing First, the phone number on the confirmation/website was incorrect. Even when we called information, they didn't have a number for it. No security lock on door.... remote to the t.v. was held together with paper and rubber band, Shower dripped all night and don't even try the juice at breakfast..... orange water... horrible... I will never stay there again nor will I recommend to our clients in the area. Would like a refund, but that will never happen.
Nice and comfortable quiet great tv channels. Clean Nothing
Quite, comfortable bed and pillows, lots of power outlets
Good location, easy to find, easy on and off freeways. Family resturant withing one block. Continintal breakfast was very limited. No coffee pot in room but avertised. Bath tub faucet ran all night, ended up using a screw driver to turn tub on and off.
We didn't expect much with a two star rating. We were surprised to find that everything is new and clean. No funky smell at all. The bathroom is granite so no sticky plastic tub, it's clean and many steps above most motels. Highly recommended.
Great service, location, beds and showers!
Access to walking to all areas downtown. Easy access in parking. Quiet.
My friends and I stayed at the Avenue Inn after driving through Big Sur. We arrived after 10 pm and were greeted by Saul, who showed us to our room and gave some excellent dinner recommendations for late at night. The room was in great condition (newly renovated) and very comfortable for 4 adults to sleep in. Saul helped us in the morning by providing additional towels and helped with checkout as well. Overall we were very happy! Nothing - 100% would stay here again.
close to everything the breakfast
Smallish room, but it was quiet, clean and comfy.
Great free breakfast clean quiet comfortable. Good beds. No
Breakfast and happy hour were great The air conditioner was poor, carpets were dirty
- breakfast - free happy hour - AC didn't work - was given a queen instead of king room - was charged the wrong rate (booking.com rate was $200/nt, theirs was $290) - front desk didn't care that the AC didn't work or that I was given the wrong room, instead told me to book through their site and not booking.com, had to spend 15m getting them to agree on the originally booked price
Carpets seemed to be worn in lounge area
Why I booked the room, the site said WiFi access for free. But the hotel said there was fee and usually website other than theirs do not give correct info. I argued with them finally they gave me the access for free. Not a good experience. Very old hotel.
Extremely friendly and helpful staff! Also rooms are impressive as are the amenities the hotel offers (included cocktail hour and excellent made-to-order breakfast included!)
large rooms, suite hotel which is great for families complimentary breakfast and reception staff friendly and helpful location parking hotel is looking a bit dumpy in terms of cleanliness carpets were dirty and very worn overall interior was dark and needs freshening up first time i've stayed in the hotel where i've had to call housekeeping for cleaning/service
The hotel was under construction & I was not advised prior to my stay
The room was very quiet - nice for a light sleeper like me.
Beautiful view Outdated decorating
My daughter and had a great stay. The rooms were clean and comfortable. We loved the beds. Pillow could have been better. The hotel was very quire which made it easy to sleep. Check in and out was very smooth. Very friendly staff. The only down fall was the price. Our room was expensive with a ocean view, but there were many rooms with ocean frontage that were double the price. Beautiful facility, but I'm not sure if we'd stay again because of the price.
Excellent facilities. Quiet.
The grounds and the location are absolutely gorgeous. Their Oceanview garden is a wonderful place to read a book enjoy a coffee or take a short walk. The entire Oceanview building and much of the grounds are currently under construction and being refurbished. Our unit was totally out of date, smelled like cigarettes, the air mattress they gave us for our son to sleep on deflated in the middle of the night and it was just disappointing compared to the pictures we saw when we booked. The price was too much for what we got.
bait and switch on the room. forced to pay additional to getary something liveable, no beach access contrary to advertising and even directions sinage on the property. Charged 2x what the room was worth
No air conditioning. How can you not have air conditioning. Also our phone in the room did not work and they could not fix it. What if there was an emergency. Not okay
good location, nice view over looking the ocean no air conditioning, room was very hot at night time.
The ocean view from our room was great. The rooms were comfortable and there was a restaurant right on the property that made it convenient. There was no continental breakfast included.
Its a great location- it's right on the beach, and it had a nice area to relax with a beer and take in the sunset. It was a perfect place to stop while driving down route-1. Nothing
Location Kids in the hot tub after sunset
Nice room great location
Loved the location! So close to everything I wanted to do and can't beat the amazing view! Will definitely be staying here again! N/A
everything was wonderful from the rooms to the staff. excellent service, clean rooms with everything working, a lot to do in around the Motel.......our first of many stays.
Great location, with private beach access. Every room is facing the water and has a balcony so you have the most relaxing and amazing sunset/sunrise views. You're a short drive to the shell beach restaurants and to grover beach's downtown area with more great bars and restaurants. 10 minutes to the dunes. Highly suggested, we will definitely be back :)
Beach and facility itself Nothing
The Location and the pool area are beatifull The rooms facing the parking lot are noise
location, view no hooks for robes, towels etc., no vanity mirror, all paper, plastic, styrofoam materials instead of reusable!
The beach, sea views, restaurant, location, room.
The room we booked was better than we expected, lovely views, the bathroom was big with a his & hers sink. The staff were very nice too.
beautiful room and helpful staff, everything was top class, highly recommended nothing
Beach location, pool, restaurant. Not really.
Top location, large rooms great facilities
Not much The hotel is run-of-the-mill commonplace. The design, decor, finishes and appointments are mediocre. There is substantial deferred maintenance that needs to be done. All aspects of the hotel are average-such a pity considering the cliffside location.
The view was amazing room was beautiful very good service
The fireplace in the room is a nice touch. And the bed was extremely comfortable. I felt the price was a little too high, compared to a beautiful hotel we stayed in after this in San Francisco, which was a lot cheaper.
The views No easy system to acces wifi at room; it looks kind old and some furnitures and the chairs at the terrace were broken.
proximity to highway and beach The pillows were like Rocks. Bring your own!
Other than loud neighbor it was s berry comfortable stay. Will stay there again.
walking distance to cerro (the big mountain in town) trails. Far from the downtown corridor. , you have to drive or bike into town.
My room was clean, quiet and the bed was very comfortable. The staff was very helpful and polite. The hotel is in a great location, close to SLO, shopping and the beach areas. I would stay again.
Clean bathrooms, great staff!
was clean, quiet, convenient location, nice staff breakfast was free but not very good.
This basic room provided comfortable beds, a clean room and bathroom, a good breakfast, and updated furniture and electronics. Plenty of outlets. Couldn't hear anything from adjacent rooms. We just needed a place to rest during our road trip and this place was by far the most expensive we stayed at. If you have to make a last minute reservation be prepared to pay at least a 50% hike up.
Extremely helpful staff
Quiet and clean No elevator
We always have a great stay at this hotel. We will definitely be back the next time we are in San Luis Obispo.
Price and all other aspects of the hotel were good. Nothing fancy, but the hotel satisfied what I wanted for this trip. Wine and cheese benefit could be improved or dropped, minimal effort was done on the cheap.
The hotel was comfortable, the room clean,well arranged with an excellent bed; something we've had every time we stayed at a Great Western. Decent price. Good, helpful staff. We'll use this chain as our default hotel.