Wingate by Wyndham Atlanta Galleria/Ballpark

Guests have mentioned that the rooms are clean and well-kept, providing a comfortable stay. However, some guests have expressed concerns about the cleanliness of certain areas, such as stained carpets and bathroom floors.

Some guests have reported issues with the ice machines on every floor being broken for several months, as well as the elevator and ice machine out of order. Additionally, there have been complaints about the non-functioning pool heater and the unavailability of shuttle service despite being advertised.

Guests have generally found the beds to be comfortable and the rooms spacious, providing a good night's sleep. However, there have been a few complaints about the beds being hard and uncomfortable.

The hotel's location is praised by guests for being close to Truist Park and offering easy access to various attractions. However, some guests have expressed concerns about noise from the nearby highway affecting their stay.

Many guests have appreciated the friendly and helpful staff, while others have reported instances of unprofessional behavior and negative attitudes from certain staff members.

Some guests reported that rooms facing the highway experienced significant noise from traffic, so consider requesting a room away from the highway if you are sensitive to noise.

Before booking specifically for the indoor pool, it's advisable to check with the hotel about the pool's operational status, as some guests mentioned that the pool heater was broken during their stay.

If you're a light sleeper, consider bringing earplugs as some guests noted that even-numbered rooms facing the road experienced traffic noise.

Some guests encountered issues with broken ice machines and elevators, so it's recommended to verify the status of these amenities with the hotel before your arrival.

If you're sensitive to noise, it might be beneficial to inquire about the noise levels in odd-numbered rooms compared to even-numbered rooms to ensure a quieter stay.

If you're booking a room with a fold-out couch, it's advisable to confirm the availability of bedding for the sofa bed in advance to avoid any inconvenience upon arrival.

Some guests reported encountering loitering individuals on hotel floors, so it's advisable to be cautious and aware of your surroundings, especially if traveling with children.

Before check-in, it's recommended to inquire about the deposit policy, as some guests mentioned being required to put down a deposit at check-in, which may not align with expectations.

If the pool's temperature is a key factor in your stay, it's advisable to confirm the pool's heating status with the hotel to avoid disappointment upon arrival.

Given that some guests experienced issues with out-of-service elevators, it's advisable to confirm the operational status of the elevators with the hotel, especially if mobility is a concern.