Pros (+) location was nice
Cons (-) For the Hotel to be right there by the Truiest Park, it needs a lot of work..Facilities, room amenities, and overall level of comfort of the hotel. Cops removed someone out of a first floor room one n...
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2 stars
Wingate by Wyndham Atlanta Galleria/Ballpark
Photos of Wingate by Wyndham Atlanta Galleria/Ballpark
Overview
Wingate by Wyndham Atlanta Galleria/ Ballpark is situated in Atlanta and is close to the area's popular attractions. Some of the facilities on offer at this 3-star hotel are a free shuttle service and an indoor pool.
An express check-in and check-out feature, a 24-hour reception and a dry cleaning service are just some of the available services at Wingate by Wyndham Atlanta Galleria/ Ballpark. A fitness center can be readily accessed by guests wanting to keep active while away.
The rooms at the hotel offer a mini bar and a refrigerator. They are also equipped with a microwave, cable/satellite channels and a hair dryer.
Wingate by Wyndham Atlanta Galleria/ Ballpark is within walking distance of Cobb Galleria Centre. For guests wishing to dine out, the hotel is in close proximity to a variety of local cafés and restaurants.
Latest deals for Wingate by Wyndham Atlanta Galleria/Ballpark
Superior room
Queen room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Wingate by Wyndham Atlanta Galleria/Ballpark
- Indoor pool
- Fitness center
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Shuttle service (free)
- Business center
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Dining
- Minibar
- Microwave
- Snack bar
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Accessibility and suitability
- Increased accessibility
- Elevator
- Adapted bath
- No smoking
- Lowered sink
- Toilet with grab rails
Bathroom
- Raised toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Storage available
Media and entertainment
- Radio
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Shuttle service (free)
- Free parking
Bedroom
- Alarm clock
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Garden
Things to do
- Gift shop
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Wingate by Wyndham Atlanta Galleria/Ballpark
7.9
Good
2235 verified ratings
Wonderful
939
Very good
355
Good
358
Okay
158
Fair
190
Mediocre
71
Poor
164
Summary of reviews
Guests say
Guests generally appreciate the hotel's location, especially its proximity to attractions like Sun Trust Park. However, many reviews highlight significant issues with cleanliness, including dirty rooms and towels, as well as a disappointing breakfast experience. The staff's service quality is mixed, with some being friendly while others are not very helpful. Overall, while the hotel has potential, it requires improvements in several areas to enhance guest satisfaction.AI-Generated from customer reviews
Reviews(7)
Q&A(5)
Tips(10)
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8 out of 10
1869 reviews
6.9 out of 10
119 reviews
8.2 out of 10
19 reviews
7 out of 10
7 reviews
All reviews
Pros (+) Room was large and ready on time.
Cons (-) Check in took 30 minutes. One person working during peak check in time (3pm). Room smelled musty. Bed poorly made. Bathroom not very clean. Just looked disheveled.
Cons (-) Rented a Junior suite for 4 of us. Was supposed to be 2 queen or double beds and a sofa, instead was a King and a sofa and an extra empty room. So add $10 for a roll-away. Towel rack hanging off wall,...
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Pros (+) Room seemed cleaned, beds were okay.
Cons (-) Our shower did not drain, took over 40 minutes to do so. Also our refrigerate was frozen over from another guest prior and wouldn’t get cold. Walked down to the front desk and was told someone would c...
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Pros (+) The staff was very helpful and friendly.
Cons (-) It could use some updating and painting for the price. It was still good overall.
Pros (+) The beds were extremely comfortable, and the staff was very nice. The breakfast was great! Great to have a fridge and microwave in the room.
Cons (-) I had to check in late (11pm) and the hotel's policy is 1st come 1st served for room assignments, no matter what time you confirm your stay. By the time I got there, the one room left was next to the ...
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Pros (+) Nice desk staff; nice room.
Cons (-) A bit hard to find if you miss the sign on the road that leads behind the various restaurants and other businesses that ring the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the hotel?
Guests have mentioned that the rooms are clean and well-kept, providing a comfortable stay. However, some guests have expressed concerns about the cleanliness of certain areas, such as stained carpets and bathroom floors.
What are the common concerns about the hotel's amenities?
Some guests have reported issues with the ice machines on every floor being broken for several months, as well as the elevator and ice machine out of order. Additionally, there have been complaints about the non-functioning pool heater and the unavailability of shuttle service despite being advertised.
How is the quality of the beds at the hotel?
Guests have generally found the beds to be comfortable and the rooms spacious, providing a good night's sleep. However, there have been a few complaints about the beds being hard and uncomfortable.
Is the hotel's location convenient for visiting nearby attractions?
The hotel's location is praised by guests for being close to Truist Park and offering easy access to various attractions. However, some guests have expressed concerns about noise from the nearby highway affecting their stay.
What are the guests' opinions on the hotel's customer service?
Many guests have appreciated the friendly and helpful staff, while others have reported instances of unprofessional behavior and negative attitudes from certain staff members.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Highway
Some guests reported that rooms facing the highway experienced significant noise from traffic, so consider requesting a room away from the highway if you are sensitive to noise.
Check the Indoor Pool Availability
Before booking specifically for the indoor pool, it's advisable to check with the hotel about the pool's operational status, as some guests mentioned that the pool heater was broken during their stay.
Bring Earplugs for Traffic Noise
If you're a light sleeper, consider bringing earplugs as some guests noted that even-numbered rooms facing the road experienced traffic noise.
Verify Amenities Before Arrival
Some guests encountered issues with broken ice machines and elevators, so it's recommended to verify the status of these amenities with the hotel before your arrival.
Consider Room Selection for Noise Level
If you're sensitive to noise, it might be beneficial to inquire about the noise levels in odd-numbered rooms compared to even-numbered rooms to ensure a quieter stay.
Confirm Bedding for Sofa Beds
If you're booking a room with a fold-out couch, it's advisable to confirm the availability of bedding for the sofa bed in advance to avoid any inconvenience upon arrival.
Check for Unwanted Guests
Some guests reported encountering loitering individuals on hotel floors, so it's advisable to be cautious and aware of your surroundings, especially if traveling with children.
Inquire About Deposit Policy
Before check-in, it's recommended to inquire about the deposit policy, as some guests mentioned being required to put down a deposit at check-in, which may not align with expectations.
Verify Pool Temperature
If the pool's temperature is a key factor in your stay, it's advisable to confirm the pool's heating status with the hotel to avoid disappointment upon arrival.
Confirm Elevator Availability
Given that some guests experienced issues with out-of-service elevators, it's advisable to confirm the operational status of the elevators with the hotel, especially if mobility is a concern.
Location
2762 Cobb Parkway Southeast, Atlanta, GA 30339
What's nearby
- Cobb Galleria Centre380 yd
- Lenox Square6.8 mi
- Atlantic Station7.7 mi
- High Museum of Art8.2 mi
- Midtown Historic District8.7 mi
- Piedmont Park8.8 mi
- Lettie Pate Whitehead Evans Administration Building8.9 mi
- Georgia Institute of Technology9 mi
- Fox Theatre9.2 mi
- Georgia Aquarium9.5 mi
- World of Coca-Cola9.6 mi
- Centennial Olympic Park9.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Wingate by Wyndham Atlanta Galleria/Ballpark
Low season | November |
|---|---|
High season | August |
Average price (weeknight) | $164 |
Average price (weekend night) | $273 |
When to book a room at Wingate by Wyndham Atlanta Galleria/Ballpark
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Wingate by Wyndham Atlanta Galleria/Ballpark
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Value for money | 8.2 |
|---|---|
Distance to city center | 10.1 mi |
Nearest Airport | Atlanta Hartsfield-Jackson |
Distance to airport | 17.1 mi |
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