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The location is nice. The hotel workers on the beach are very good. The room was dirty. The water was very hard. The doc should have lights. There should be more lights around the beach at night. The workers at the desk should treat all guests the same. The elevators need maintenance work. I should not have to join a hilton club membership to get a good view. Just let me pay extra.
I loved it!
Love the cookies upon arrival. The room was very nice. Bedding was comfortable. We enjoyed the view. Shower head was great. Bath products were nice. We ordered food twice from room service. It was enjoyable. Kids enjoyed pool. No fridge in room. Room service is very slow but they did discount it and provide us a dessert. The hot tub was broken and heated pool was pretty cooler than hoped for but we still enjoyed it some. Overall a good experience.
Beds very comfortable Location was convenient to other attractions Great pier and beach adjacent Heating/cooling system noisy Chairs not comfortable No fridge/microwave Breakfast not included Had to request fresh towels several times
Hotel very clean, staff friendly, nice hot tub. Good drinks , warm cookies and fresh fruit, room spotless No complaints
Very nice set up on the beach. Everyone there super friendly and ready to help. Great location and with molly in the back another plus
The rooms were clean and staff were nice. There wasn't a microwave or refrigerator in the room.
Loved that it is on beach, clean, great price, cookies were delicious and other food was yummy too! Customer service at bar could have been better. Drink prices at bar were a little pricey as well.
Room was roomy. Beds were new so a little on the firm side. Bathroom was large and roomy. Was not in the room much but was clean. Hotel had just been updated so that was nice.
The bed was a king for normal price. Shower was large, hot. Counter area was large, with wet/bar style not tiny little sink. The manager was super courteous and helpful. When you write complaining reviews, ask yourself...was I at the beach to rate my room, or, to actually have a life? I am the latter. This place was perfect and cheap. Nothing to complain about. I am not a whiner and reviewer that complains about everything.
Everything. Needs full-sized coffee maker.
We stayed for 2 nights in the one king bedroom condo with the pyramid trundle, it worked great for our little family. Kitchen is appointed with cooking items, well enough for us to make several meals and not eat out too much. Living area is comfy, plenty of seating, heated indoor pool was a short walk away, bathroom and bedroom are on the large side. Complex is a short drive from Pine Knoll Shores Aquarium, we drove to Morehead for most of our meals out as we stayed in February and many local restaurants were closed. Staff was friendly and helpful, especially Kelly who assisted with our reservation. We will stay again! Thank you! Wifi didn't work in our condo during our 2-night stay, guest has to call customer service to figure out the problem, which was time consuming. Tech couldn't figure out the issue, said router needed to be reset on property which we were told Maintenance would do in the morning, didn't get done. Room was a little dirty, old pretzels under and in couch and coffee rings on counter. Otherwise, really good.
Awesome staff. Beautiful waterview. Breakfast was wonderful with fresh fruit,eggs and waffles.
Staff was very friendly and the room was clean and well maintained. Waterfront view gave a beautiful sunset. Only negative of the stay was either noisy neighbors or thin walls. Will stay again when in the area.
The staff were exceptional. Location was easy to find and convenient. The hotel is on the water, but a bit of a disappointment with regards to the cleanliness and use of the water front
It was very nicer Outdoor pool
Great location, price, clean & comfortable room, excellent breakfast, easy walk across the street to the beach, friendly and courteous staff. Nowhere did I see signage or canisters for recycling. However, did a good job of posting signs encouraging people to reuse towels/sheets. Just needs some recycling cans posted in convenient locations and i would have given it a perfect score.
I enjoyed the short trip to the beach and stores. The offer complimentary breakfast in the morning, cookies, popcorn, & lemonade throughout the day. The staff was nice, as well. Our 3 yr old was very excited for the free pop corn and lemonade. It was like a trip for her to go downstairs to get some whenever she wanted. The rooms were clean.
The hotel is conveniently located near the beach at walking distance. The hotel has reasonable amenities such as free internet , pool, free breakfast, etc. I have been coming to this hotel each year for the past 6 years and i think it is time for me to move on to another location instead. The hotel is showing signs of usage everywhere, especially the pool was disgusting. It didn't look like they bothered to clean the pool and all amenities surrounding the pool area was either broken or dirty and moldy. Good bye Hampton Inn @ Atlantic Beach.
Water in shower would not turn off. Dirty room. Did not use blankets because they were filthy. Requested a different room and was informed there were none available. Found out room had a maintenance ticket already. They gave a $20 refund. I paid for 2 rooms for my family and both rooms were very dirty. We wore shoes in the shower because of the dirt. Don't stay there.
Close to the beach Loud car on parking and looks like that people live there for long time! Dirty towels and bathroom!
Clean room, time warner cable and flat screen TV, friendly staff, and great breakfast. If you're a breakfast person, they had sausage and egg patties as well as a waffle maker. To me that's a superb breakfast for the price, and much better than an Extended Stay America I stayed at in Orlando, FL. Breakfast is 6:30am - 9:30am, checkout is 11:00am and check in is 3:00pm. Any complaints I have are minimal and overall it was an incredible stay and only a 2-5 minute drive to Atlantic Beach. Check in time is too late, makes you feel like you're wasting a day away waiting for check in time. Room 105 is located right next to the storage room so it can be loud early in the morning. Ice machine and vending machine were broken on first floor, but I know that's tentative so not a huge deal. Finally, there were 3 tables at the pool but only one with an umbrella. Again, these are all small knit picky complaints and the experience was very wonderful and conveniently located near the beach.
Only ice machine not working. When I asked about it staff seemed resigned that it hadn't been for a long time. Facility generally dated inside and out, and didn't get the feeling we were staying in a clean environment.